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Senior Marketing Manager - Hybrid

Crossroads Treatment Centers
Full-time
On-site
Asheville, North Carolina, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Marketing Manager - Hybrid

πŸ”Ή Company: Crossroads Treatment Centers

πŸ”Ή Location: Hybrid (Greenville, SC and other locations)

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Medical Practices

πŸ”Ή Date Posted: July 28, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Hybrid (on-site and remote work)

πŸš€ Job Overview

Key aspects of this role include:

  • Shaping and elevating the brand voice across all platforms
  • Leading creative development and multi-channel content creation
  • Guardianship of brand identity and maintaining excellence across channels
  • Strategic marketing planning and budget ownership
  • Team leadership, development, and promoting a culture of recognition
  • Driving social media growth and enhancing SEO & organic reach
  • Building strategic connections within key audience segments

ASSUMPTION: This role requires a strategic and creative marketing professional with experience in brand management, content creation, and team leadership to drive marketing efforts and increase brand awareness.

πŸ“‹ Key Responsibilities

βœ… Shape and elevate the brand voice to boost brand awareness, credibility, and emotional connection with key audiences across all platforms

βœ… Lead creative development and produce compelling marketing and promotional materials from start to finish across print and digital formats

βœ… Direct multi-channel content creation, overseeing the design and delivery of social media, web content, printed materials, and all outward-facing communications

βœ… Guardianship of brand identity, managing and evolving key brand assets to ensure consistency and strong market impact

βœ… Maintain excellence across channels, ensuring creative standards are upheld in every piece of marketing content

βœ… Collaborate with the Chief Marketing Officer to shape the marketing vision, establish budgets, and implement strategic initiatives

βœ… Manage the annual marketing budget with precision, providing clear monthly reporting on performance versus spend

βœ… Inspire, coach, and elevate your team to exceed expectations, while cultivating future leaders and succession opportunities

βœ… Foster a collaborative team environment through consistent support, encouragement, and performance recognition

βœ… Lead efforts in onboarding, mentoring, and professional growth to ensure individual and team success

βœ… Spearhead innovative social media strategies aimed at expanding market share and increasing audience engagement

βœ… Collaborate on the development of an integrated editorial calendar to align messaging across digital and print

βœ… Monitor and analyze content performance metrics to optimize strategy and maximize audience impact

βœ… Review SEO performance and deliver strategic recommendations to boost visibility and rankings across web platforms

βœ… Build productive partnerships with external agencies to ensure timely, budget-conscious, and integrated campaign execution

βœ… Establish internal workflows to optimize deliverables, reporting, and marketing process execution

βœ… Cultivate influential relationships within key audience segments to amplify the company’s voice and expand its reach

ASSUMPTION: This role involves a mix of strategic planning, creative direction, and team leadership to drive marketing success in a growing organization.

🎯 Required Qualifications

Education: BS in marketing or business is required, MBA or MA in Marketing preferred

Experience: 7+ years of relevant marketing experience and at least 5 years in a Leadership/Management role. Must have a proven (5+ years) track record and managing, mentoring, developing, and growing a Marketing Department.

Required Skills:

  • Proven ability to lead a proactive marketing organization and ensure accountability for results that maximize contribution to business objectives
  • Must have proven track record of driving revenue growth within a leadership role for a consumer-focused organization, with preference for experience in a dual B2C and B2C model
  • Must have demonstrated experience developing and implementing digital marketing strategies, including SEM, Paid Social and SEO, and analyzing marketing data (Google analytics)

Preferred Skills:

  • Experience in the medical or healthcare industry
  • Fluency in Spanish

ASSUMPTION: Candidates should have a strong background in marketing, with a proven track record in leadership roles and experience driving revenue growth through strategic marketing initiatives.

πŸ’° Compensation & Benefits

Salary Range: $120,000 - $160,000 per year (based on industry standards for a Senior Marketing Manager with 7-10 years of experience in the medical or healthcare industry)

Benefits:

  • Medical, Dental, and Vision Insurance
  • PTO
  • Variety of 401K options including a match program with no vesture period
  • Annual Continuing Education Allowance (in related field)
  • Life Insurance
  • Short/Long Term Disability
  • Paid maternity/paternity leave
  • Mental Health Day
  • Calm subscription for all employees

Working Hours: Full-time, hybrid role with a mix of on-site and remote work

ASSUMPTION: The salary range is estimated based on industry standards for a Senior Marketing Manager role in the medical or healthcare industry, with consideration for the candidate's experience level and the company's size.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Medical Practices, focusing on treating patients with substance use disorder (SUD) and providing medication-assisted treatment (MAT) options

Company Size: 501-1,000 employees, offering a mid-sized company environment with opportunities for growth and impact

Founded: 2005, with over 15 years of experience in treating patients with SUD and expanding access to treatment options

Company Description:

  • Crossroads Treatment Centers is an equal opportunity employer committed to creating an inclusive environment for all employees and patients
  • The company operates 100+ centers across nine states, providing accessible and highest quality treatment options to combat the growing substance use epidemic
  • Crossroads creates individualized treatment plans using evidence-based medication-assisted treatment and behavioral health therapies to help those with SUD pave their paths to recovery

Company Specialties:

  • Substance Abuse Counseling
  • Out-Patient Treatment Facility
  • Mental Health
  • Substance-use Disorders
  • Medication-assisted Treatment
  • Measurement-based Care
  • Suboxone
  • Methadone
  • Mental Health Illnesses
  • Mental Healthcare
  • Opioid-use Disorder
  • Toxicology Screening
  • Smoking Cessation
  • TeleVisits
  • TeleVisit Appointments
  • TeleHealth
  • Care Coordination
  • and Buprenorphine

Company Website: http://crossroadstreatmentcenters.com/

ASSUMPTION: Crossroads Treatment Centers is a well-established organization in the medical practices industry, with a strong focus on treating patients with substance use disorder and providing accessible, high-quality treatment options.

πŸ“Š Role Analysis

Career Level: Senior-level position with significant responsibility for driving marketing efforts and team leadership

Reporting Structure: This role reports directly to the Chief Marketing Officer and oversees a team of marketing professionals

Work Arrangement: Hybrid role with a mix of on-site and remote work, allowing for flexibility and work-life balance

Growth Opportunities:

  • Potential to grow into a leadership role within the marketing department or expand into other areas of the organization
  • Opportunities to develop and implement strategic marketing initiatives that drive business growth
  • Chance to work with a diverse team of professionals and gain exposure to various aspects of the business

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to make a meaningful impact on the organization's marketing efforts and business success.

🌍 Location & Work Environment

Office Type: Hybrid, with on-site work required at the company's headquarters in Greenville, SC, and the option to work remotely for the rest of the week

Office Location(s): Greenville, SC (headquarters), with the option to work remotely from other locations in the United States

Geographic Context:

  • Greenville, SC is located in the Upstate region of South Carolina, with a population of approximately 700,000 people
  • The area offers a mix of urban and rural environments, with easy access to outdoor recreation, cultural attractions, and a growing food scene
  • Greenville is home to several major corporations and has a thriving business community

Work Schedule: Full-time, with a mix of on-site and remote work, allowing for flexibility and work-life balance

ASSUMPTION: The hybrid work arrangement offers the best of both worlds, with the opportunity to collaborate and build relationships with team members on-site and the flexibility to work from home for the majority of the week.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with the HR department
  • In-depth behavioral interview with the hiring manager and/or team members
  • Final interview with the Chief Marketing Officer
  • Background check and reference check

Key Assessment Areas:

  • Marketing strategy and creativity
  • Leadership and team management skills
  • Problem-solving and analytical skills
  • Adaptability and cultural fit

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant marketing experience, leadership skills, and achievements
  • Be prepared to discuss your experience with digital marketing strategies, including SEM, Paid Social, and SEO
  • Research the company and industry to demonstrate your understanding of the role and the organization's mission
  • Prepare questions to ask the interviewer about the company, team, and role to show your interest and engagement

ATS Keywords: Marketing Strategy, Brand Management, Content Creation, Social Media, SEO, Data Analysis, Team Leadership, Budget Management, Creative Development, Digital Marketing, Agency Management, Editorial Strategy, Operational Efficiency, Talent Development, Audience Engagement, Relationship Building

ASSUMPTION: The application process for this role is likely to be competitive, with a focus on assessing the candidate's marketing strategy, leadership skills, and cultural fit within the organization.

πŸ› οΈ Tools & Technologies

  • Marketing automation platforms (e.g., HubSpot, Marketo)
  • Social media management tools (e.g., Hootsuite, Buffer)
  • SEO and analytics tools (e.g., Google Analytics, SEMrush)
  • Design and creative tools (e.g., Adobe Creative Suite, Canva)
  • Project management tools (e.g., Asana, Trello)

ASSUMPTION: The tools and technologies required for this role are standard in the marketing industry, with a focus on marketing automation, social media management, SEO, and analytics to drive marketing success.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Patient-centered care
  • Integrity and ethical behavior
  • Collaboration and teamwork
  • Continuous learning and improvement
  • Accountability and results-driven approach

Work Style:

  • Fast-paced and dynamic environment
  • Focus on collaboration and teamwork
  • Data-driven decision-making
  • Opportunities for professional growth and development
  • Flexible and adaptable work arrangement

Self-Assessment Questions:

  • Do I have a proven track record of driving revenue growth and developing digital marketing strategies?
  • Am I comfortable working in a fast-paced, dynamic environment and collaborating with a diverse team of professionals?
  • Do I have strong leadership and team management skills, with the ability to inspire and coach my team to exceed expectations?
  • Am I comfortable working in a hybrid environment, with a mix of on-site and remote work?
  • Do I have a strong commitment to patient-centered care and ethical behavior?

ASSUMPTION: Crossroads Treatment Centers values a culture of collaboration, teamwork, and continuous learning, with a focus on patient-centered care and ethical behavior. Candidates should be comfortable working in a fast-paced, dynamic environment and have strong leadership and team management skills.

⚠️ Potential Challenges

  • Balancing on-site and remote work responsibilities in a hybrid role
  • Managing a team of marketing professionals with varying levels of experience and expertise
  • Keeping up with the latest marketing trends and technologies in a rapidly evolving industry
  • Meeting tight deadlines and delivering high-quality marketing materials under pressure
  • Navigating the complexities of the healthcare industry and regulatory requirements

ASSUMPTION: The potential challenges of this role include balancing on-site and remote work responsibilities, managing a team with varying levels of experience, and keeping up with the latest marketing trends and technologies in a rapidly evolving industry.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to other Senior Marketing Manager positions in the medical or healthcare industry, with a focus on brand management, content creation, and team leadership
  • However, this role is unique in its focus on treating patients with substance use disorder and providing accessible, high-quality treatment options
  • Career path comparison: This role offers significant growth potential for the right candidate, with opportunities to expand into other areas of the organization or advance into a leadership role within the marketing department

ASSUMPTION: While this role shares similarities with other Senior Marketing Manager positions in the medical or healthcare industry, its unique focus on treating patients with substance use disorder and providing accessible, high-quality treatment options sets it apart from other roles.

πŸ“ Sample Projects

  • Developing and executing a comprehensive marketing strategy to launch a new medication-assisted treatment program
  • Creating and implementing a social media campaign to raise awareness about the dangers of opioid use disorder and the importance of seeking treatment
  • Managing a team of marketing professionals to create and distribute a quarterly newsletter featuring patient success stories, treatment options, and expert insights

ASSUMPTION: These sample projects highlight the strategic, creative, and team leadership aspects of the Senior Marketing Manager role, with a focus on driving marketing success and raising awareness about the organization's mission and treatment options.

❓ Key Questions to Ask During Interview

  • What are the biggest marketing challenges facing the organization, and how can this role address them?
  • How does the marketing department collaborate with other departments within the organization to drive business growth?
  • What opportunities are there for professional growth and development within the marketing department and the organization as a whole?
  • How does the company support work-life balance for its employees, particularly in a hybrid work arrangement?
  • What is the company's approach to diversity, equity, and inclusion, and how does this role contribute to these efforts?

ASSUMPTION: These key questions help candidates better understand the role, the organization, and the cultural fit, allowing them to make an informed decision about pursuing the opportunity.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant marketing experience, leadership skills, and achievements
  • Prepare questions to ask the interviewer about the company, team, and role to show your interest and engagement
  • Research the company and industry to demonstrate your understanding of the role and the organization's mission
  • Follow up with the hiring manager within one week of submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.