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Senior Marketing Manager of Nor Cal West

Travel + Leisure Co.
Full-time
On-site
United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Marketing Manager of Nor Cal West

πŸ”Ή Company: Travel + Leisure Co.

πŸ”Ή Location: Windsor Sales, California

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Hospitality & Tourism

πŸ”Ή Date Posted: April 4, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Direct management of the In-house Marketing Team
  • Maintaining an acceptable conversion rate of resort occupancy
  • Ensuring an excellent owner experience
  • Coordination with various departments for effective marketing operations

ASSUMPTION: This role requires a strong background in timeshare sales and marketing, as well as proven management experience to effectively lead the In-house Marketing Team and achieve marketing goals.

πŸ“‹ Key Responsibilities

βœ… Direct management of the In-house Marketing Team, including interviewing, hiring, training, performance review, motivation, and disciplinary action

βœ… Maintain total site marketing conversion according to site marketing standards

βœ… Resolve issues pertaining to tour statuses, bookings, coding, and more

βœ… Order and maintain departmental supplies

βœ… Prepare daily and weekly status reports, including show factors and conversion rates

βœ… Coordinate with In-House and Front Line sales management regarding tour seats available and potential tour flow

βœ… Ensure proper and timely dissemination of pertinent information related to Marketing/Concierge

βœ… Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies)

βœ… Submit employee payroll in a timely manner

βœ… Perform other related functions as needed

ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to handle multiple situations simultaneously to effectively manage the In-house Marketing Team and maintain high marketing standards.

🎯 Required Qualifications

Education: Not specified (assumed relevant degree or equivalent experience)

Experience: 2 years of management or supervisory experience in timeshare sales and marketing

Required Skills:

  • Timeshare experience in sales and marketing
  • Proven management or supervisory experience
  • Ability to work flexible schedules, including rotating days, nights, weekends, and holidays
  • Ability to deal with both customers and salespeople
  • Strong focus on details
  • Ability to handle simultaneous situations
  • Ability to handle departmental problems and situations
  • Knowledge of commission payroll and understanding
  • Proficient in Microsoft Office
  • Ability to work independently
  • Ability to interact with multiple departments within the company

Preferred Skills:

  • Previous experience in the hospitality industry
  • Fluency in additional languages

ASSUMPTION: While not explicitly stated, a relevant degree or equivalent experience in marketing, business, or a related field is assumed to be required for this role.

πŸ’° Compensation & Benefits

Salary Range: $68,640 - $68,640 per year plus commissions and bonuses

Benefits:

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Paid time off (depending on position)
  • Parental leave (depending on position)
  • Holidays
  • Wish day paid time to volunteer
  • 401k with employer match (subject to eligibility requirements)
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Working Hours: Full-time, with a flexible schedule that may include rotating days, nights, weekends, and holidays

ASSUMPTION: The salary range provided is an estimate based on the job title and experience level required. The actual salary may vary based on factors such as performance, location, and company policy.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Hospitality & Tourism. Travel + Leisure Co. is the world's leading vacation ownership and membership travel company, providing more than six million vacations to travelers every year.

Company Size: 10,001+ employees. As a large company, Travel + Leisure Co. offers a wide range of career opportunities and resources for employees.

Founded: Not specified (assumed to be well-established)

Company Description:

  • Provides vacation ownership and membership travel services
  • Offers a portfolio of vacation club brands with resorts worldwide
  • Includes a subscription travel club and timeshare exchange network
  • Emphasizes hospitality, responsible tourism, and quality, flexibility, and value for customers

Company Specialties:

  • Vacation ownership
  • Membership travel
  • Timeshare exchange
  • Subscription travel club

Company Website: https://www.travelandleisureco.com

ASSUMPTION: Travel + Leisure Co. is a well-established company in the hospitality and tourism industry, with a strong focus on providing quality vacation experiences for customers.

πŸ“Š Role Analysis

Career Level: Mid-level management. This role involves direct management of a team and coordination with various departments, indicating a mid-level management position.

Reporting Structure: The Senior Marketing Manager reports directly to the Regional In-House Marketing Director and oversees the In-House Marketing Team.

Work Arrangement: On-site, with a flexible schedule that may include rotating days, nights, weekends, and holidays.

Growth Opportunities:

  • Potential advancement to a Regional In-House Marketing Director role
  • Expansion of marketing responsibilities based on performance and company growth
  • Opportunities to work on special projects or initiatives

ASSUMPTION: This role offers growth opportunities based on performance, company growth, and individual career goals.

🌍 Location & Work Environment

Office Type: Resort-based, with an on-site marketing team

Office Location(s): Windsor Sales, California

Geographic Context:

  • Windsor Sales is a resort area in California, known for its vacation properties and tourism
  • The location offers a mix of urban and outdoor recreational opportunities
  • The area is generally family-friendly, with a variety of attractions and activities for visitors

Work Schedule: Full-time, with a flexible schedule that may include rotating days, nights, weekends, and holidays

ASSUMPTION: The work environment is fast-paced and dynamic, with a focus on customer satisfaction and marketing success.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or virtual interview with the hiring manager
  • Final interview with key stakeholders
  • Background check and offer extension

Key Assessment Areas:

  • Marketing and sales experience
  • Management and leadership skills
  • Problem-solving abilities
  • Customer service orientation
  • Adaptability and flexibility

Application Tips:

  • Highlight relevant timeshare sales and marketing experience
  • Demonstrate strong management and leadership skills
  • Tailor your resume and cover letter to emphasize skills and experiences relevant to this role
  • Prepare for behavioral and situational interview questions focused on marketing, management, and problem-solving

ATS Keywords: Timeshare, marketing, sales, management, customer service, problem-solving, flexible scheduling, team leadership

ASSUMPTION: The application process for this role is typical for the hospitality and tourism industry, with a focus on assessing relevant experience and skills for the position.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • CRM software (e.g., Salesforce, Zoho CRM)
  • Marketing automation tools (e.g., Marketo, HubSpot)
  • Project management software (e.g., Asana, Trello)

ASSUMPTION: The tools and technologies required for this role are standard for the marketing and hospitality industries, with a focus on productivity, communication, and project management.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Hospitality
  • Responsible tourism
  • Quality, flexibility, and value

Work Style:

  • Fast-paced and dynamic
  • Collaborative and team-oriented
  • Customer-focused

Self-Assessment Questions:

  • Do you have a strong background in timeshare sales and marketing?
  • Are you comfortable working flexible schedules, including rotating days, nights, weekends, and holidays?
  • Do you thrive in a fast-paced, customer-focused environment?
  • Are you able to effectively manage and lead a team?

ASSUMPTION: Travel + Leisure Co. values employees who are passionate about hospitality, responsible tourism, and providing quality vacation experiences for customers. A strong cultural fit for this role would include relevant experience, a customer-focused mindset, and the ability to thrive in a fast-paced, collaborative environment.

⚠️ Potential Challenges

  • Managing a team in a fast-paced, dynamic environment
  • Maintaining high marketing standards and conversion rates
  • Resolving issues and conflicts that may arise within the team or with other departments
  • Adapting to changes in marketing programs, policies, or customer preferences
  • Balancing the needs and expectations of customers, the marketing team, and other departments

ASSUMPTION: The potential challenges for this role are typical for a marketing management position in the hospitality industry, requiring strong leadership, adaptability, and problem-solving skills.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to other marketing management positions in the hospitality and tourism industries, with a focus on customer satisfaction, marketing success, and team leadership
  • Unlike some marketing roles, this position requires direct management of a marketing team and coordination with various departments
  • Career progression in this role may include advancement to a regional marketing director position or expansion of marketing responsibilities based on performance and company growth

ASSUMPTION: This role is similar to other marketing management positions in the hospitality and tourism industries, with a focus on customer satisfaction, marketing success, and team leadership. However, this role requires direct management of a marketing team and coordination with various departments, making it unique within the industry.

πŸ“ Sample Projects

  • Developing and implementing a marketing campaign to increase resort occupancy and customer satisfaction
  • Analyzing marketing data and trends to identify opportunities for improvement and optimization
  • Collaborating with other departments to ensure effective communication and coordination of marketing efforts

ASSUMPTION: Sample projects for this role may include marketing campaign development, data analysis, and cross-functional collaboration, reflecting the diverse responsibilities and requirements of the position.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 90 days?
  • How does this role collaborate with other departments, such as sales and concierge?
  • What are the most significant challenges facing the marketing team currently, and how can this role address them?
  • How does Travel + Leisure Co. support the professional development and growth of its marketing managers?
  • What are the key performance indicators (KPIs) for this role, and how are they measured?

ASSUMPTION: Asking these questions during the interview can help applicants better understand the role, the company culture, and the expectations for success in this position.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant timeshare sales and marketing experience, management and leadership skills, and adaptability
  • Prepare for behavioral and situational interview questions focused on marketing, management, and problem-solving
  • Research Travel + Leisure Co. and the hospitality industry to demonstrate your knowledge and enthusiasm for the role
  • Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.