📌 Core Information
🔹 Job Title: Senior Marketing Operations Manager
🔹 Company: Grammarly
🔹 Location: San Francisco, California, United States (Hybrid)
🔹 Job Type: Full-time
🔹 Category: Marketing
🔹 Date Posted: April 18, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Hybrid (San Francisco, CA)
🚀 Job Overview
Key aspects of this role include:
- Leading and mentoring a team of Marketing Operations professionals
- Overseeing campaign operations and driving funnel infrastructure improvements
- Establishing effective operating rhythms and ensuring reliable marketing execution
- Collaborating cross-functionally with Demand Gen, Events, and Product Marketing teams
- Managing vendor relationships and evaluating new tools for data infrastructure
ASSUMPTION: This role requires a balance of executional oversight and strategic leadership, with a focus on driving impact across the full marketing funnel.
📋 Key Responsibilities
✅ Lead, mentor, and grow a team of Marketing Operations professionals, helping them develop new skills and ways of working
✅ Build and maintain a sustainable team operating model that allows for both running the business and innovating the business
✅ Partner cross-functionally with Demand Gen, Events, and Product Marketing teams to support integrated programs that drive enterprise pipeline growth
✅ Own capacity planning and campaign workflow processes to align team resources with business priorities
✅ Serve as the operational owner of campaign execution across channels, including email, in-product messaging, events, and ABM
✅ Collaborate with Data Science, Analytics, and RevOps to refine lead flow, scoring, attribution, and funnel performance tracking
✅ Guide the team through enhancements to campaign architecture, tagging, and taxonomy that support long-term scale and reporting
✅ Manage relationships with third-party vendors and contractors to extend team capacity and accelerate results
✅ Help evaluate and integrate tools like Hightouch, Databricks, and other modern data infrastructure as our needs evolve
ASSUMPTION: This role involves both tactical execution and strategic planning, with a strong focus on driving operational excellence and team growth.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Business, or a related field (or equivalent experience)
Experience: 5-10 years of experience in Marketing Operations, with a proven track record of leading teams through execution and change
Required Skills:
- Proven people leadership experience
- Familiarity with enterprise marketing automation platforms (e.g., Marketo, Pardot, Eloqua)
- Strong program and capacity management skills
- Understanding of event workflows and integrated campaign needs
- Comfort managing vendor and third-party relationships
- Collaborative, curious, and driven to continuously improve systems, processes, and team capabilities
- Embodies Grammarly's EAGER values and MOVE principles
Preferred Skills:
- Experience with Hightouch, Databricks, or other modern data infrastructure tools
- Fluency in SQL or other data query languages
- Background in B2B marketing or SaaS
ASSUMPTION: Candidates with experience in B2B marketing or SaaS, as well as familiarity with modern data infrastructure tools, may have an advantage in this role.
💰 Compensation & Benefits
Salary Range: $150,000 - $185,000/year (USD) (based on location and experience)
Benefits:
- Excellent health care (including medical, dental, vision, mental health, and fertility benefits)
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
- Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
- Annual professional development budget and opportunities
Working Hours: Full-time (40 hours/week) with flexible scheduling
ASSUMPTION: The salary range provided is based on market data for similar roles in the San Francisco Bay Area and considers the candidate's experience level.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development, specifically AI writing assistance
Company Size: 1,001-5,000 employees (mid-size)
Founded: 2009
Company Description:
- Grammarly is the world’s leading AI writing assistance company, trusted by over 40 million people and 50,000 organizations every day
- Their products help users improve their writing across over 500,000 apps and websites
- Grammarly offers a dynamic hybrid working model, combining focus time at home with in-person collaboration at their San Francisco headquarters
Company Specialties:
- Writing assistance
- AI and NLP
- Deep learning and machine learning
Company Website: https://www.grammarly.com/jobs/
ASSUMPTION: Grammarly's focus on AI writing assistance and its mid-size company structure may impact the role's responsibilities and growth opportunities.
📊 Role Analysis
Career Level: Mid-level to senior, with opportunities for growth and leadership
Reporting Structure: This role will oversee a small but high-performing team of Marketing Operations professionals
Work Arrangement: Hybrid (working from home and in the office)
Growth Opportunities:
- Mentoring and developing team members
- Expanding skills in data analysis, vendor management, and strategic leadership
- Potential career progression into senior leadership or management roles within the Marketing Operations function
ASSUMPTION: This role offers opportunities for both professional and team growth, with a focus on driving impact across the full marketing funnel.
🌍 Location & Work Environment
Office Type: Hybrid (combination of remote and on-site work)
Office Location(s): San Francisco, California, United States
Geographic Context:
- San Francisco is a major tech hub with a vibrant startup scene and numerous networking opportunities
- The city offers a diverse range of cultural attractions, neighborhoods, and outdoor activities
- Grammarly's headquarters is located in downtown San Francisco, providing easy access to public transportation and amenities
Work Schedule: Full-time (40 hours/week) with flexible scheduling and a focus on results rather than hours worked
ASSUMPTION: The hybrid work arrangement and location in San Francisco may impact the role's responsibilities and work-life balance.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with the hiring manager
- Technical assessment or case study
- On-site or virtual interview with the team
- Final interview with senior leadership
Key Assessment Areas:
- Leadership and team management skills
- Understanding of marketing automation platforms and data infrastructure
- Problem-solving and strategic thinking
- Alignment with Grammarly's values and culture
Application Tips:
- Highlight your experience leading teams through execution and change
- Demonstrate your understanding of marketing automation platforms and data infrastructure
- Showcase your ability to balance executional oversight with strategic leadership
- Tailor your resume and cover letter to emphasize relevant skills and experiences
ATS Keywords: Marketing Operations, Campaign Execution, Capacity Management, Event Workflows, Vendor Management, Team Development, Strategic Leadership, Infrastructure Improvement, Performance Tracking, Experimentation, Accountability, Growth
ASSUMPTION: The interview process for this role may focus on assessing the candidate's leadership and strategic thinking skills, as well as their technical expertise in marketing automation and data infrastructure.
🛠️ Tools & Technologies
- Marketo, Pardot, or Eloqua (enterprise marketing automation platforms)
- CRM (e.g., Salesforce, HubSpot)
- Data analysis and visualization tools (e.g., Tableau, Power BI)
- Modern data infrastructure tools (e.g., Hightouch, Databricks)
ASSUMPTION: Familiarity with enterprise marketing automation platforms, CRM, and modern data infrastructure tools is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Ethical
- Adaptable
- Gritty
- Empathetic
- Remarkable
Work Style:
- Collaborative and cross-functional
- Focused on results and impact
- Data-driven and experimental
- Adaptable and flexible
Self-Assessment Questions:
- How have you demonstrated adaptability in your previous roles?
- Can you provide an example of a time when you drove operational excellence and improved team performance?
- How do you approach balancing executional oversight with strategic leadership?
ASSUMPTION: Candidates who embody Grammarly's EAGER values and are comfortable working in a dynamic, collaborative environment may be a strong fit for this role.
⚠️ Potential Challenges
- Managing a team through change and driving continuous improvement
- Balancing executional oversight with strategic leadership
- Navigating a mid-size company structure and influencing cross-functional teams
- Adapting to a hybrid work arrangement and maintaining team cohesion
ASSUMPTION: These challenges may require strong leadership, communication, and change management skills, as well as the ability to balance tactical execution with strategic planning.
📈 Similar Roles Comparison
- This role differs from related positions in its focus on driving operational excellence and team growth within the Marketing Operations function
- Industry-specific context: AI writing assistance and B2B marketing
- Career path comparison: Potential progression into senior leadership or management roles within Marketing Operations
ASSUMPTION: This role offers unique opportunities for growth and leadership within the Marketing Operations function, with a focus on driving impact across the full marketing funnel.
📝 Sample Projects
- Implementing a new marketing automation platform and migrating data from an existing system
- Optimizing campaign workflows and lead scoring models to improve funnel performance
- Evaluating and integrating modern data infrastructure tools to support long-term scale and reporting
ASSUMPTION: These sample projects reflect the role's focus on driving operational excellence, improving funnel performance, and leveraging modern data infrastructure tools.
❓ Key Questions to Ask During Interview
- How does this role fit into the overall marketing strategy and organization?
- What are the biggest challenges facing the Marketing Operations team, and how can this role help address them?
- How does Grammarly support the professional growth and development of its team members?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does Grammarly's hybrid work arrangement support work-life balance and team cohesion?
ASSUMPTION: These questions can help candidates better understand the role's context, priorities, and growth opportunities, as well as Grammarly's approach to work-life balance and professional development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your experience leading teams through execution and change, as well as your familiarity with marketing automation platforms and data infrastructure
- Prepare for the interview by researching Grammarly's products, company culture, and industry trends in AI writing assistance
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
