C

Senior Product Marketing Manager

Credit Karma
Full-time
On-site
Oakland, California, United States
πŸ“¦ Product Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Product Marketing Manager

πŸ”Ή Company: Credit Karma

πŸ”Ή Location: Oakland, CA

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Consumer Services

πŸ”Ή Date Posted: April 7, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Driving member adoption and engagement for financial wellness offerings
  • Developing and executing go-to-market strategies and plans
  • Collaborating with cross-functional teams to deliver on company goals and KPIs
  • Analyzing market, customer, and competitive data to identify growth opportunities

ASSUMPTION: This role requires a strategic mindset and strong analytical skills to succeed in driving member engagement and business growth.

πŸ“‹ Key Responsibilities

βœ… Develop and execute marketing strategies and launch plans to drive member adoption and business growth

βœ… Analyze behavioral metrics, market/competitive data, business performance data, and customer research to identify growth and improvement opportunities

βœ… Collaborate with growth marketing, product, brand, and creative strategy teams to build and deliver on GTM plans

βœ… Influence product strategy and roadmap development in collaboration with product and research teams

βœ… Work with product and marketing teams to execute strategies and programs, inspiring action through data-driven insights

ASSUMPTION: This role involves a high degree of cross-functional collaboration and requires strong communication and influencing skills.

🎯 Required Qualifications

Education: Bachelor's degree (BA/BS) required, MBA preferred

Experience: 8+ years of experience in product marketing at a consumer technology company

Required Skills:

  • Proven experience in product marketing fundamentals, including audience insights, competitive intelligence, segmentation, targeting, personas, positioning, messaging, acquisition, and engagement marketing plan development, product discovery, and product launches
  • Strong analytical and strategic skills, with the ability to develop insights and turn them into actions and initiatives that drive results
  • Proven experience as a driver and collaborator/influencer across strategic and tactical initiatives

Preferred Skills:

  • Demonstrated experience collaborating and working with product, growth marketing, research, analytics, and creative teams
  • Outstanding communication skills to present strategies effectively to senior leadership and cross-functional teams
  • Highly collaborative work style, with the ability to collaborate and influence cross-functionally
  • High ownership mentality, with a strong willingness to roll up sleeves and delegate effectively
  • High comfort working with ambiguity, able to anticipate and adapt to shifting priorities
  • Problem solver mentality, self-motivated, execution-oriented, resourceful, and able to think differently to unlock paths to progress
  • Growth mindset
  • Fintech and/or Tax experience a plus

ASSUMPTION: Given the role's focus on driving member adoption and engagement, candidates with experience in consumer-facing products and a strong understanding of consumer behavior are likely to excel.

πŸ’° Compensation & Benefits

Salary Range: $177,000 - $225,000 per year, plus equity and benefits

Benefits:

  • Medical and Dental Coverage
  • Retirement Plan
  • Commuter Benefits
  • Wellness Perks
  • Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, etc.)
  • Education Perks
  • Paid Gift Week in December

Working Hours: Full-time, typically 40 hours per week

ASSUMPTION: The salary range provided is based on the role-based compensation structure mentioned in the job description. However, individual compensation may vary based on factors such as performance and geographic location.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Credit Karma operates in the consumer services industry, focusing on championing financial progress for its members through free credit scores, financial product marketplaces, and more.

Company Size: Credit Karma has 1,001-5,000 employees, providing a mid-sized company environment with ample opportunities for collaboration and growth.

Founded: Credit Karma was founded in 2007 and has since grown to serve over 130 million members in the U.S., Canada, and the U.K.

Company Description:

  • Credit Karma is committed to helping members make progress in their financial lives by providing free credit scores, reports, and monitoring, as well as financial advice and tools
  • The company offers a range of financial products and services, including credit cards, loans, and insurance, through its marketplace
  • Credit Karma fosters a culture of helpfulness, ownership, progress, and empathy, guiding its work and relationships

Company Specialties:

  • Free credit scores and monitoring
  • Financial product marketplace
  • Financial education and advice

Company Website: CreditKarma.com

ASSUMPTION: Credit Karma's mission and values drive its commitment to providing free financial services and resources to its members, creating a unique work environment focused on progress and empowerment.

πŸ“Š Role Analysis

Career Level: This role is at the senior level, requiring extensive experience and a strategic mindset to drive business growth and member engagement.

Reporting Structure: The Senior Product Marketing Manager reports directly to the Director of Product Marketing or Associate Director of Product Marketing.

Work Arrangement: This is an on-site role, requiring employees to work from Credit Karma's office in Oakland, CA.

Growth Opportunities:

  • Potential career progression into leadership roles within the product marketing team or other departments
  • Opportunities to work on diverse projects and initiatives, driving business growth and member engagement
  • Chance to make a significant impact on the company's mission and bottom line

ASSUMPTION: Given Credit Karma's growth and expansion, there are ample opportunities for career progression and professional development within the company.

🌍 Location & Work Environment

Office Type: Credit Karma's Oakland office is a modern, collaborative workspace designed to foster innovation and creativity.

Office Location(s): 1100 Broadway, Oakland, California 94607, US

Geographic Context:

  • Oakland is a diverse, vibrant city with a rich cultural scene and a strong sense of community
  • The city offers a variety of housing options, from urban lofts to suburban family homes, with a median home price of around $800,000
  • Oakland has a Mediterranean climate, with mild, wet winters and warm, dry summers

Work Schedule: The work schedule is typically Monday through Friday, with standard business hours. However, some flexibility may be available based on individual needs and team requirements.

ASSUMPTION: Working in Oakland provides employees with a unique blend of urban energy and natural beauty, with easy access to nearby cities like San Francisco and Berkeley.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with a member of the HR team or a hiring manager
  • On-site or virtual interview with the hiring manager and potential team members
  • Final interview with the Director or Associate Director of Product Marketing

Key Assessment Areas:

  • Strategic thinking and problem-solving skills
  • Analytical skills and data-driven decision-making
  • Communication and presentation skills
  • Collaboration and teamwork skills
  • Cultural fit and alignment with Credit Karma's values

Application Tips:

  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Demonstrate your understanding of Credit Karma's mission and values in your application materials
  • Prepare for behavioral and situational interview questions that focus on your problem-solving skills, strategic thinking, and ability to work collaboratively

ATS Keywords: Product Marketing, Go-To-Market Strategy, Market Analysis, Competitive Analysis, Cross-Functional Team Leadership, Program Execution, Member Adoption, Business Growth

ASSUMPTION: Credit Karma's interview process is designed to assess candidates' strategic thinking, analytical skills, and cultural fit, with a focus on finding the best fit for both the candidate and the company.

πŸ› οΈ Tools & Technologies

  • Data analysis and visualization tools (e.g., Excel, Tableau, Power BI)
  • Marketing automation and CRM platforms (e.g., Marketo, Salesforce)
  • Project management tools (e.g., Asana, JIRA, Trello)

ASSUMPTION: The specific tools and technologies used may vary based on the team's needs and preferences, but strong proficiency in data analysis and marketing automation tools is essential for this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Helpfulness: Credit Karma is committed to providing helpful resources and support to its members and employees
  • Ownership: Employees are empowered to take ownership of their work and drive progress within the company
  • Progress: Credit Karma is dedicated to driving progress for its members and employees, fostering a culture of continuous improvement and growth
  • Empathy: The company prioritizes understanding and supporting the needs of its members and employees

Work Style:

  • Collaborative: Credit Karma fosters a culture of teamwork and cross-functional collaboration
  • Data-driven: Decisions are made based on data and analytics, with a focus on continuous improvement
  • Agile: The company embraces an agile work environment, with a focus on flexibility and adaptability

Self-Assessment Questions:

  • How do you embody Credit Karma's values in your daily work?
  • Can you provide an example of a time when you drove progress through data-driven insights and strategic thinking?
  • How do you approach collaboration and teamwork, particularly in cross-functional settings?

ASSUMPTION: Credit Karma's values and work style create a unique culture that prioritizes progress, collaboration, and data-driven decision-making, making it essential for candidates to assess their fit with these aspects.

⚠️ Potential Challenges

  • Managing multiple projects and priorities simultaneously, requiring strong time management and organizational skills
  • Working in a fast-paced, dynamic environment that may require adaptability and flexibility
  • Collaborating effectively with cross-functional teams, which may involve navigating different work styles and priorities
  • Balancing strategic thinking and execution, requiring a strong ability to both develop high-level strategies and dive into tactical details

ASSUMPTION: These challenges are inherent in a senior product marketing role within a growing, dynamic company like Credit Karma, and successful candidates will possess the skills and mindset to thrive in this environment.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional product marketing roles, this position focuses heavily on driving member adoption and engagement, requiring a strong understanding of consumer behavior and a data-driven approach
  • Credit Karma's unique business model, focusing on free financial services and resources, sets it apart from competitors in the financial services industry
  • Career progression in this role may involve moving into leadership positions within the product marketing team or other departments, rather than transitioning into a more senior product marketing role

ASSUMPTION: While this role shares similarities with other senior product marketing positions, its unique focus on member adoption and engagement, as well as Credit Karma's distinctive business model, sets it apart from other opportunities in the industry.

πŸ“ Sample Projects

  • Developing and executing a go-to-market strategy for a new financial product offering, driving member adoption and engagement through targeted marketing campaigns and channels
  • Analyzing market and competitive data to identify growth opportunities for an existing financial wellness offering, and developing a strategic plan to capitalize on these opportunities
  • Collaborating with cross-functional teams to build and launch a marketing campaign for a product improvement or feature update, driving member engagement and adoption through targeted communication and incentives

ASSUMPTION: These sample projects illustrate the strategic, data-driven, and collaborative nature of the work required in this role, highlighting the importance of strong analytical skills, strategic thinking, and cross-functional collaboration.

❓ Key Questions to Ask During Interview

  • Can you describe the most significant challenge facing the product marketing team currently, and how this role would contribute to addressing it?
  • How does the product marketing team collaborate with other departments, such as product and growth marketing, to drive business growth and member engagement?
  • What are the key priorities for this role in the first 30, 60, and 90 days, and how would you approach tackling them?
  • How does Credit Karma support the professional development and growth of its employees, particularly in the product marketing team?
  • What are the most important qualities and skills for success in this role, according to the hiring manager and team members?

ASSUMPTION: Asking these questions demonstrates your interest in understanding the role's context, priorities, and requirements, as well as your commitment to driving success in the position.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role, emphasizing your strategic thinking, analytical skills, and cultural fit with Credit Karma's values
  • Prepare for behavioral and situational interview questions that focus on your problem-solving skills, strategic thinking, and ability to work collaboratively
  • If selected for an on-site or virtual interview, research Credit Karma's mission, values, and business model to demonstrate your understanding and enthusiasm for the company
  • Follow up with the hiring manager or HR contact within one week of your interview to express your appreciation for the opportunity and reiterate your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.