X

Senior Product Marketing Manager

Xero
Full-time
On-site
Sydney, New South Wales, Australia
πŸ“¦ Product Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Product Marketing Manager

πŸ”Ή Company: Xero

πŸ”Ή Location: Sydney, Melbourne

πŸ”Ή Job Type: Permanent

πŸ”Ή Category: Software Development

πŸ”Ή Date Posted: 2025-05-28

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Remote OK

πŸš€ Job Overview

Key aspects of this role include:

  • Collaborating with stakeholders to understand market needs and craft unique messaging for Xero's accountant and bookkeeper community
  • Leading product lifecycle marketing strategies and driving adoption through targeted marketing efforts
  • Working across timezones and functions, balancing long-term strategic planning with short-term execution
  • Applying product marketing best practices and frameworks to achieve meaningful results

ASSUMPTION: This role requires a high level of independence, adaptability, and strong communication skills to thrive in a fast-paced, global environment.

πŸ“‹ Key Responsibilities

βœ… Collaborate with Strategy, Product Management, Design, and other stakeholders to undertake market, competitor, and customer research to deeply understand the markets in which Xero operates, as well as customer needs and pain points

βœ… Consolidate and communicate relevant insights to determine Xero’s opportunity in market and integrate these insights into product marketing plans

βœ… Determine the target audience and segments, in particular the Serviceable Available Market, using insights from Product and Customer teams

βœ… Lead a strategic and collaborative process with key stakeholders to define the Customer Value Proposition (CVP) for target audiences

βœ… Identify and maintain compelling product evidence of CVPs and bring CVPs to life for internal audiences through assets such as messaging frameworks and product playbooks

βœ… Ensure CVPs are regularly reviewed and updated in line with changes to customer, competitors, and product

βœ… Communicate product release calendar to Customer stakeholders in a timely manner, describing product value in customer terms

βœ… Collaborate with Customer teams to brief product initiatives, agree on optimal launch timing and GTM approach, and consult throughout the GTM process to ensure clear guardrails are set when communicating product value externally

βœ… Develop internal briefing assets and internal sales enablement resources to help prepare and upskill internal teams

βœ… Identify opportunities to grow product adoption, usage, and retention – utilising research, analytics, and feedback from regions. Influence relevant Customer/GTM teams to leverage the opportunities identified in product lifecycle marketing strategy and execution, including in-product communications.

ASSUMPTION: This role involves a mix of strategic planning, stakeholder management, and tactical execution to drive product adoption and engagement within Xero's accountant and bookkeeper community.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field

Experience: 6+ years in product marketing or related roles

Required Skills:

  • Proven ability to craft compelling messaging that connects and converts target customers
  • Strong expertise in applying product marketing best practices and frameworks
  • Proven experience in balancing long-term strategic planning with short-term execution
  • Excellent verbal and written communication skills
  • Proactive mindset with a β€œroll-up-your-sleeves” attitude

Preferred Skills:

  • Experience working with accountants and bookkeepers
  • Familiarity with Xero or similar accounting software

ASSUMPTION: Candidates should have a strong background in product marketing, with a focus on customer engagement and product messaging. Experience in the accounting software industry is a plus but not required.

πŸ’° Compensation & Benefits

Salary Range: $120,000 - $160,000 AUD per annum (Based on industry standards for a Senior Product Marketing Manager role in Australia)

Benefits:

  • Paid Leave (including statutory holidays, wellbeing leave, and parental leave)
  • Health Insurance
  • Life Insurance
  • Income Protection
  • Wellbeing Programs
  • Employee Resource Groups
  • Employee Share Plan
  • Flexible Working
  • Career Development

Working Hours: Full-time, 40 hours per week. Flexible work arrangements may be available.

ASSUMPTION: The salary range provided is an estimate based on industry standards for a Senior Product Marketing Manager role in Australia. Actual compensation may vary based on experience and performance.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Xero is a leading global software company that specializes in cloud-based accounting software for small and medium-sized businesses. They have over 4.2 million subscribers globally and are publicly traded on the Australian Securities Exchange.

Company Size: Xero has 1,001-5,000 employees worldwide, with offices in multiple countries including Australia, New Zealand, the United Kingdom, the United States, Canada, and Singapore.

Founded: Xero was founded in 2006 in Wellington, New Zealand, and has since grown into a global leader in accounting software.

Company Description:

  • Xero's mission is to help small businesses thrive through beautiful, easy-to-use accounting software
  • They aim to supercharge small businesses by automating routine tasks, surfacing actionable insights, and connecting businesses with the right data, advisors, and apps
  • Xero is committed to creating a strong economy that can change the world by supporting small businesses

Company Specialties:

  • Accounting
  • SaaS
  • Banking
  • Invoicing
  • Design
  • Business
  • Billing
  • Small Business
  • Bookkeeping
  • Software
  • Platform
  • Payroll

Company Website: http://www.xero.com

ASSUMPTION: Xero is a well-established, global company with a strong focus on innovation, customer success, and employee growth.

πŸ“Š Role Analysis

Career Level: This role is at the senior level, requiring a high degree of independence, expertise, and strategic thinking.

Reporting Structure: The Senior Product Marketing Manager will report directly to the Head of Product Marketing and work closely with various stakeholders across the organization.

Work Arrangement: This role is remote-friendly, with the option to work from Xero's offices in Sydney or Melbourne.

Growth Opportunities:

  • Potential to progress into a leadership role within the Product Marketing team
  • Opportunities to work on high-impact projects and gain exposure to senior leadership
  • Access to professional development and training opportunities

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to make a meaningful impact on Xero's product marketing strategy and customer engagement.

🌍 Location & Work Environment

Office Type: Xero's offices are modern, collaborative workspaces designed to foster innovation and creativity.

Office Location(s): Sydney, Melbourne

Geographic Context:

  • Sydney and Melbourne are two of Australia's largest and most vibrant cities, offering a wide range of cultural, recreational, and professional opportunities
  • Both cities have a strong tech industry presence, with numerous startups, incubators, and established tech companies
  • The cost of living in both cities is relatively high compared to other Australian cities, but they offer excellent job prospects and a high quality of life

Work Schedule: The work schedule is flexible, with core hours between 9:00 AM and 5:00 PM AEST. Employees are encouraged to maintain a healthy work-life balance.

ASSUMPTION: Working in either Sydney or Melbourne offers a dynamic and stimulating work environment, with ample opportunities for professional growth and development.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video screen with the Talent Acquisition team
  • Behavioral and technical interview with the hiring manager
  • Final interview with the Head of Product Marketing

Key Assessment Areas:

  • Product marketing expertise and strategic thinking
  • Communication and presentation skills
  • Cultural fit and alignment with Xero's values
  • Problem-solving and analytical skills

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant product marketing experience and achievements
  • Prepare examples of your work, such as messaging frameworks or product playbooks, to showcase your skills
  • Research Xero's products, competitors, and market position to demonstrate your understanding of the role and the company

ATS Keywords: Product Marketing, Market Research, Customer Engagement, Messaging Frameworks, Stakeholder Alignment, Data-Driven Decision Making, Strategic Planning, Execution, Business Acumen, Collaboration, Product Lifecycle Marketing, Customer Needs Analysis, Onboarding Programs, Retention Strategies, Fast-Paced Environment

ASSUMPTION: The interview process for this role will focus on assessing the candidate's product marketing expertise, strategic thinking, and cultural fit with Xero's values.

πŸ› οΈ Tools & Technologies

  • Xero's product suite (Xero Accounting, Xero Payroll, Xero Expenses, etc.)
  • Marketing automation tools (e.g., HubSpot, Marketo)
  • Customer relationship management software (e.g., Salesforce, HubSpot CRM)
  • Project management tools (e.g., Asana, Trello)

ASSUMPTION: The specific tools and technologies required for this role may vary depending on the region and the team's preferences.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Human
  • Challenging
  • Beautiful
  • Fun

Work Style:

  • Collaborative and team-oriented
  • Fast-paced and dynamic
  • Focused on continuous improvement and innovation

Self-Assessment Questions:

  • Do you thrive in a fast-paced, collaborative environment?
  • Are you passionate about helping small businesses succeed?
  • Do you embrace challenges and continuously seek to improve?

ASSUMPTION: Xero values a human-centered, challenging, beautiful, and fun work environment. Candidates who align with these values and are passionate about helping small businesses thrive will be a strong fit for this role.

⚠️ Potential Challenges

  • Managing multiple stakeholders and priorities in a fast-paced environment
  • Working across timezones and collaborating with global teams
  • Balancing long-term strategic planning with short-term execution
  • Keeping up with industry trends and market changes

ASSUMPTION: This role may present challenges in terms of managing multiple priorities, working across timezones, and balancing strategic planning with tactical execution. Strong organizational skills, adaptability, and effective communication will be essential for success in this role.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional product marketing roles, this position focuses specifically on Xero's accountant and bookkeeper community, requiring a deep understanding of their needs and pain points
  • Xero's global presence and focus on small businesses set this role apart from similar positions at larger, enterprise-focused companies
  • This role offers significant growth potential, with opportunities to progress into leadership positions within the Product Marketing team

ASSUMPTION: This role is unique in its focus on Xero's accountant and bookkeeper community, offering a specialized opportunity for candidates with relevant experience and a passion for supporting small businesses.

πŸ“ Sample Projects

  • Developing a messaging framework for a new product release targeted at accountants and bookkeepers
  • Conducting market research to identify opportunities for improving customer engagement and retention within Xero's accountant and bookkeeper community
  • Collaborating with cross-functional teams to launch a new onboarding program for accountants and bookkeepers

ASSUMPTION: These sample projects illustrate the strategic and tactical aspects of the Senior Product Marketing Manager role at Xero, focusing on customer engagement, market research, and cross-functional collaboration.

❓ Key Questions to Ask During Interview

  • How does Xero support the professional development and growth of its Product Marketing team members?
  • What are the key priorities for this role in the first 90 days?
  • How does Xero measure the success of its product marketing efforts, and how will my performance be evaluated?
  • What are the most significant challenges facing Xero's accountant and bookkeeper community, and how can this role address them?
  • How does Xero foster a culture of innovation and continuous improvement within its Product Marketing team?

ASSUMPTION: These interview questions are designed to assess the candidate's understanding of the role, the company, and the market, as well as their fit with Xero's values and culture.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant product marketing experience and achievements
  • Prepare examples of your work, such as messaging frameworks or product playbooks, to showcase your skills
  • Research Xero's products, competitors, and market position to demonstrate your understanding of the role and the company
  • Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.