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Senior Product Marketing Manager

EQ Bank | Equitable Bank
Full-time
On-site
Toronto, Ontario, Canada
πŸ“¦ Product Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Product Marketing Manager

πŸ”Ή Company: EQ Bank | Equitable Bank

πŸ”Ή Location: Toronto, Ontario, Canada

πŸ”Ή Job Type: Full Time

πŸ”Ή Category: Financial Services

πŸ”Ή Date Posted: April 22, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Hybrid (in-office and remote)

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and executing marketing campaigns to drive awareness, adoption, and engagement with EQ Bank’s personal banking products
  • Leading go-to-market plans for new product launches, features, and promotions
  • Managing creative development and ensuring flawless campaign execution
  • Monitoring campaign performance and making data-driven optimizations
  • Collaborating with cross-functional teams to ensure a seamless customer experience

ASSUMPTION: This role requires a strong understanding of brand and product marketing strategies, as well as excellent analytical and communication skills. Experience in a fast-paced environment using agile methodologies is also crucial for success in this position.

πŸ“‹ Key Responsibilities

βœ… Own the marketing strategy and execution of campaigns & initiatives to drive awareness, account sign-ups, and funding/deposits across all EQ Bank personal banking products

βœ… Lead go-to-market planning for new product launches, feature enhancements, and promotions – developing positioning, messaging, and integrated campaign strategies that align with customer needs and business goals.

βœ… Manage the creative development process including writing of creative briefs and ensure flawless execution of marketing campaigns.

βœ… Partner with performance marketing team & analytics in the creation and maintenance of dashboards and tracking tools to monitor campaign performance.

βœ… Stay current on industry trends, competitive activity, and innovation opportunities to continuously improve our customers’ experience and increase performance of campaigns and market positioning.

βœ… Use data-driven analysis and customer insights to test messaging and channels to continuously improve performance.

βœ… Be a customer advocate within EQ Bank marketing team, ensuring the highest quality interactions with the customer across all lifecycle stages and channels.

βœ… Partner with various stakeholders such as Product partners, Legal, Compliance, Contact Centre and Operations to ensure alignment on customer communications, marketing campaigns and timing.

βœ… Collaborate closely with Customer Care, CX, Product, and Analytics teams to identify and alleviate customer pain points to support a seamless and consistent customer experience.

ASSUMPTION: The role requires strong leadership skills, including day-to-day team management, mentorship, and guidance. Excellent verbal, written, and communication skills are also essential for success in this position.

🎯 Required Qualifications

Education: Post-secondary education in Marketing, Commerce, or related experience

Experience: 7+ years related work experience

Required Skills:

  • Strong understanding of brand & product marketing strategies
  • Excellent analytical skills and ability to translate data into business insights
  • Passion for customer insights and communications to achieve business objectives
  • Experience working in a fast-paced environment using agile methodologies
  • Excellent time management skills and ability to manage multiple projects simultaneously
  • Strong leadership skills including day-to-day team management, mentorship & guidance
  • Strong verbal, written, and communication skills
  • Track record of delivering key business results

Preferred Skills:

  • Financial Services or Fintech marketing experience

ASSUMPTION: While not explicitly stated, experience in the financial services or fintech industry is likely to be beneficial for this role. Additionally, proficiency in using marketing analytics tools and CRM systems is assumed to be necessary for success in this position.

πŸ’° Compensation & Benefits

Salary Range: CAD 120,000 - 160,000 (Based on industry standards for a Senior Product Marketing Manager role in Toronto)

Benefits:

  • Competitive discretionary bonus
  • Market leading RRSP match program
  • Medical, dental, vision, life, and disability benefits
  • Employee Share Purchase Plan
  • Maternity/Parental top-up while you care for your little one
  • Generous vacation policy and personal days
  • Annual professional development allowance and a comprehensive Career Development program

Working Hours: 40 hours per week, with flexible hours and a hybrid work arrangement (in-office and remote)

ASSUMPTION: The salary range provided is an estimate based on industry standards for a Senior Product Marketing Manager role in Toronto. The actual salary may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Equitable Bank is a financial services company operating as Canada's Challenger Bankβ„’. It offers personal and commercial banking services through its digital platform, EQ Bank, and serves over 670,000 customers across Canada.

Company Size: Equitable Bank has 1,001-5,000 employees, making it a mid-sized company. This size allows for a more collaborative and agile work environment while still offering the resources and stability of a larger organization.

Founded: Equitable Bank was founded in 1970 and has since grown to become one of Canada's leading digital banks.

Company Description:

  • Equitable Bank is committed to driving change in Canadian banking to enrich people's lives.
  • It offers a unique banking experience through its digital platform, EQ Bank, which has been named one of the top banks in Canada on the Forbes World's Best Banks list since 2021.
  • Equitable Bank is a proud subsidiary of EQB Inc. (TSX: EQB), a leader in digital financial services.

Company Specialties:

  • Lending
  • Mortgages
  • Residential Lending
  • Commercial Lending
  • Reverse mortgages
  • Insurance lending
  • Equipment leasing
  • Credit Union
  • Trust
  • Digital banking
  • Personal finance

Company Website: http://www.eqbank.ca

ASSUMPTION: As a mid-sized company, Equitable Bank offers a more personal and collaborative work environment than larger organizations. However, it still provides the resources and stability of a well-established financial institution.

πŸ“Š Role Analysis

Career Level: This role is at the senior level, requiring significant experience and expertise in product marketing. It is a strategic role that involves leading campaigns and initiatives to drive business growth.

Reporting Structure: The Senior Product Marketing Manager reports directly to the Senior Manager, Personal Banking Growth.

Work Arrangement: This role has a hybrid work arrangement, with employees working both in-office and remotely. The in-office location is at 351 King Street East, Toronto, ON.

Growth Opportunities:

  • As a senior role, there may be opportunities for career progression into management or leadership positions within the marketing department.
  • The company's focus on digital banking and innovation may present opportunities for growth in related fields, such as digital marketing or product management.
  • Equitable Bank's commitment to professional development may provide opportunities for employees to expand their skills and advance their careers.

ASSUMPTION: Given the company's focus on digital banking and innovation, there may be opportunities for employees to grow their careers in related fields, such as digital marketing or product management.

🌍 Location & Work Environment

Office Type: Equitable Bank's Toronto office is a modern, collaborative workspace designed to foster innovation and creativity.

Office Location(s): 351 King Street East, Toronto, ON

Geographic Context:

  • Toronto is the capital of the province of Ontario and the most populous city in Canada.
  • It is a multicultural city with a diverse range of neighborhoods and attractions.
  • The city has a humid continental climate, with warm, humid summers and cold, snowy winters.

Work Schedule: The work schedule is Monday to Friday, with flexible hours to accommodate a hybrid work arrangement.

ASSUMPTION: As a hybrid role, employees can expect to spend some time working remotely and some time working in the office. The in-office environment is designed to be collaborative and innovative, with plenty of opportunities for teamwork and creativity.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video screening
  • In-person or video interview with the hiring manager
  • Final round interview with additional stakeholders

Key Assessment Areas:

  • Marketing expertise and strategic thinking
  • Analytical skills and data-driven decision-making
  • Communication and presentation skills
  • Leadership and team management skills

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant marketing experience and skills.
  • Be prepared to discuss your experience with data-driven marketing campaigns and A/B testing.
  • Demonstrate your understanding of the financial services industry and EQ Bank's unique value proposition.

ATS Keywords: Product Marketing, Campaign Management, Data Analysis, Customer Insights, Agile Methodologies, Time Management, Leadership, Communication, Brand Strategy, Email Marketing, Audience Segmentation, Performance Monitoring, Creative Development, Stakeholder Management, Customer Experience, Market Positioning

ASSUMPTION: As a mid-sized company, Equitable Bank's interview process may be more personalized and flexible than larger organizations. However, the company still expects candidates to demonstrate a strong understanding of the role and the company's unique value proposition.

πŸ› οΈ Tools & Technologies

  • Marketing automation platforms (e.g., Marketo, HubSpot)
  • Customer relationship management (CRM) systems (e.g., Salesforce, Microsoft Dynamics)
  • Data analysis and visualization tools (e.g., Tableau, Google Analytics)
  • Project management tools (e.g., Asana, Trello)

ASSUMPTION: As a digital-first bank, EQ Bank is likely to use a range of marketing automation and data analysis tools to support its marketing efforts. Proficiency in these tools is assumed to be necessary for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centric
  • Innovative
  • Collaborative
  • Accountable
  • Inclusive

Work Style:

  • Agile and adaptable
  • Data-driven and analytical
  • Collaborative and team-oriented
  • Customer-focused and empathetic

Self-Assessment Questions:

  • How do you stay current on industry trends and competitive activity in the financial services industry?
  • Can you provide an example of a time when you used data-driven analysis to optimize a marketing campaign?
  • How do you approach working collaboratively with cross-functional teams to ensure a seamless customer experience?

ASSUMPTION: As a digital-first bank, EQ Bank values innovation, collaboration, and a customer-centric approach. Candidates should be prepared to demonstrate their ability to work effectively in a fast-paced, agile environment and to prioritize the customer experience in all their marketing efforts.

⚠️ Potential Challenges

  • Managing multiple projects and priorities in a fast-paced environment
  • Keeping up with industry trends and competitive activity in the financial services industry
  • Balancing the need for data-driven decision-making with the need for quick, agile execution
  • Ensuring consistent and seamless customer experiences across all touchpoints and lifecycle stages

ASSUMPTION: As a senior role in a fast-paced, digital-first bank, this position may present challenges in managing multiple priorities and keeping up with industry trends. However, it also offers the opportunity to drive significant business impact and to work at the forefront of digital banking innovation.

πŸ“ˆ Similar Roles Comparison

  • Compared to other product marketing roles, this position places a greater emphasis on data-driven decision-making and agile execution.
  • Unlike traditional financial services companies, EQ Bank is a digital-first bank that prioritizes innovation and a customer-centric approach.
  • Career progression in this role may involve moving into management or leadership positions within the marketing department, or exploring opportunities in related fields such as digital marketing or product management.

ASSUMPTION: As a digital-first bank, EQ Bank offers a unique work environment that prioritizes innovation, collaboration, and a customer-centric approach. Candidates should be prepared to demonstrate their ability to work effectively in this type of environment and to prioritize the customer experience in all their marketing efforts.

πŸ“ Sample Projects

  • Developing and executing a marketing campaign to drive awareness and adoption of a new personal banking product
  • Conducting market research and customer segmentation analysis to inform product positioning and messaging
  • Collaborating with cross-functional teams to optimize the customer onboarding experience and reduce churn

ASSUMPTION: As a senior role in a digital-first bank, this position may involve a wide range of marketing projects, from developing and executing campaigns to conducting market research and optimizing customer experiences.

❓ Key Questions to Ask During Interview

  • Can you describe the company's approach to data-driven marketing and how this role fits into that strategy?
  • How does the company support the professional development and career growth of its marketing team members?
  • Can you provide an example of a time when the company successfully launched a new product or feature, and what role did marketing play in that process?
  • How does the company measure the success of its marketing campaigns, and how does this role contribute to that process?
  • Can you describe the company's culture and work environment, and how this role fits into that culture?

ASSUMPTION: As a senior role in a fast-paced, digital-first bank, candidates should be prepared to ask insightful questions about the company's approach to data-driven marketing, professional development, and career growth. They should also be prepared to demonstrate their understanding of the company's unique value proposition and culture.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant marketing experience and skills, with a focus on data-driven campaigns and A/B testing.
  • Prepare for your interview by researching EQ Bank's unique value proposition and demonstrating your understanding of the financial services industry.
  • If applicable, be prepared to provide examples of your work and to discuss your approach to marketing strategy and execution.
  • Follow up with the hiring manager within one week of your interview to express your continued interest in the position.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.