📌 Core Information
🔹 Job Title: Senior Product Marketing Manager - Remote
🔹 Company: Level AI
🔹 Location: India (Remote)
🔹 Job Type: Full Time
🔹 Category: Software Development
🔹 Date Posted: June 20, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote Solely
🚀 Job Overview
Key aspects of this role include:
- Working closely with the product team to articulate product capabilities and benefits
- Becoming a thought leader on the customer, industry trends, and market players
- Collaborating with sales and customer success teams for sales enablement
- Developing product positioning and messaging tailored to customer pain points
ASSUMPTION: This role requires a strategic mindset, excellent communication skills, and the ability to work independently. The ideal candidate will have experience in AI, SaaS, or contact center industries.
📋 Key Responsibilities
✅ Work closely with the product team to create customer-facing materials such as datasheets, landing pages, and sales decks
✅ Serve as the go-to person for sales, marketing, and customer success teams regarding product details
✅ Develop product capabilities' positioning that differentiates Level AI and tailor messaging to personas
✅ Collaborate with sales and customer success teams to create sales enablement materials
✅ Document market trends and competitive forces, and partner with the product team to develop the product roadmap
ASSUMPTION: This role involves a mix of strategic thinking, content creation, and collaboration with various teams. Strong communication and project management skills are essential.
🎯 Required Qualifications
Education: Bachelor's degree, Master’s degree a plus
Experience: 4+ years of Product Marketing experience in Enterprise Software, with a preference for AI, SaaS, Contact Center, or early-stage startup environments
Required Skills:
- Passionate about great enterprise software, AI, and product marketing
- Strategic mindset: understand the space, the customer, and the criticality of the role
- Self-sufficient: produce customer-facing materials with minimal supervision
- Excellent verbal communicator
Preferred Skills:
- Experience in AI, SaaS, or Contact Center industries
- Client-facing experience
ASSUMPTION: Candidates should have a strong academic background and proven experience in product marketing. A work portfolio showcasing past work is required.
💰 Compensation & Benefits
Salary Range: $120,000 - $180,000 per year (Based on industry standards for a Senior Product Marketing Manager role in the US with 4-10 years of experience)
Benefits:
- Market-leading compensation package
- Health, dental, and vision insurance
- 401(k) plan with company matching
- Flexible work hours and remote work options
Working Hours: Full-time (40 hours/week), with flexible hours and the ability to work remotely
ASSUMPTION: The salary range is estimated based on industry standards and may vary depending on the candidate's skills and experience.
📌 Applicant Insights
🔍 Company Context
Industry: Level AI operates in the Software Development industry, focusing on AI-native solutions for sales and customer service.
Company Size: Level AI has 51-200 employees, providing a mid-sized company environment with ample opportunities for growth and impact.
Founded: Level AI was founded in 2018, making it a relatively young and fast-growing company.
Company Description:
- Level AI offers state-of-the-art AI-native solutions designed to drive efficiency, productivity, scale, and excellence in sales and customer service.
- The company focuses on automation, agent empowerment, customer assistance, and strategic business intelligence.
- Level AI serves clients such as Affirm, Carta, Vista, Toast, Swiss Re, ezCater, and more.
Company Specialties:
- AI-native solutions for sales and customer service
- Agent empowerment and automation
- Customer assistance and strategic business intelligence
Company Website: https://thelevel.ai/
ASSUMPTION: Level AI is a growing company with a strong focus on innovation and customer success. Working here offers opportunities to make a significant impact and grow with the organization.
📊 Role Analysis
Career Level: Senior role with significant responsibility and influence within the product marketing team and across the organization.
Reporting Structure: This role reports directly to the Head of Product Marketing and works closely with the product, sales, and customer success teams.
Work Arrangement: Remote solely, with flexible hours and the ability to work from anywhere in the United States.
Growth Opportunities:
- Potential to grow into a leadership role as the company expands
- Opportunities to work on cutting-edge AI technologies and shape the company's product roadmap
- Chance to gain experience in a hyper-growth startup environment and learn from a seasoned team
ASSUMPTION: This role offers significant growth potential as the company continues to expand and gain market share in the AI and customer service industries.
🌍 Location & Work Environment
Office Type: Remote, with no physical office requirement
Office Location(s): India (Remote)
Geographic Context:
- India has a diverse and growing tech industry, with a strong focus on AI and software development
- The remote work arrangement allows for flexibility and work-life balance
- The time zone difference with the US may require some overlap in working hours
Work Schedule: Full-time (40 hours/week), with flexible hours and the ability to work remotely
ASSUMPTION: The remote work environment offers flexibility and work-life balance but may require some overlap in working hours with the US-based team.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with the hiring manager
- Product marketing challenge or case study presentation
- Final interview with the Head of Product Marketing and other team members
Key Assessment Areas:
- Product marketing skills and experience
- Strategic thinking and problem-solving abilities
- Communication and presentation skills
- Cultural fit and alignment with company values
Application Tips:
- Tailor your resume and cover letter to highlight your product marketing experience and relevant skills
- Prepare a work portfolio showcasing your past work, such as customer-facing materials, sales enablement content, and market research reports
- Research Level AI's products, customers, and market position to demonstrate your understanding of the company and industry
ATS Keywords: Product Marketing, AI, SaaS, Contact Center, Strategic Thinking, Self-sufficiency, Verbal Communication, Enterprise Software, Sales Enablement, Customer-facing Materials, Market Trends
ASSUMPTION: The interview process will focus on assessing the candidate's product marketing skills, strategic thinking, and cultural fit. A work portfolio is essential for demonstrating the candidate's abilities and past achievements.
🛠️ Tools & Technologies
- Customer relationship management (CRM) software (e.g., Salesforce, HubSpot)
- Marketing automation tools (e.g., Marketo, Pardot)
- Product management software (e.g., Asana, Jira)
- Design and presentation tools (e.g., Canva, PowerPoint)
ASSUMPTION: The required tools and technologies may vary depending on the candidate's specific role and responsibilities within the product marketing team.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric: Focus on understanding and addressing customer needs
- Innovation: Embrace continuous learning and improvement
- Collaboration: Work together to achieve common goals
- Integrity: Act with honesty and transparency
Work Style:
- Self-sufficient: Able to work independently and manage projects with minimal supervision
- Strategic: Capable of understanding the big picture and developing effective plans
- Adaptable: Willing to learn and adapt to new tools, technologies, and processes
Self-Assessment Questions:
- How do you demonstrate customer-centricity in your work?
- Can you provide an example of a time when you had to adapt to a new tool or technology?
- How do you approach strategic planning and problem-solving in your current role?
ASSUMPTION: Level AI values candidates who are self-sufficient, strategic, and adaptable, with a strong focus on customer-centricity and innovation.
⚠️ Potential Challenges
- Working remotely may require self-discipline and time management skills to maintain productivity
- The fast-paced startup environment may present challenges in balancing work and personal life
- The role may require occasional travel for meetings, conferences, or customer visits
- The time zone difference with the US may cause some overlap in working hours
ASSUMPTION: The potential challenges of this role are primarily related to the remote work environment and the fast-paced startup culture. Candidates should be prepared to manage their time effectively and adapt to the demands of the role.
📈 Similar Roles Comparison
- This role is similar to a Senior Product Marketing Manager in other AI or SaaS companies but may have a stronger focus on customer service and agent empowerment
- Level AI's focus on AI-native solutions and cutting-edge technologies sets it apart from other companies in the industry
- This role offers the opportunity to work in a hyper-growth startup environment, with potential for significant growth and impact
ASSUMPTION: This role is similar to other Senior Product Marketing Manager positions in AI or SaaS companies but offers unique opportunities and challenges specific to Level AI's focus on customer service and agent empowerment.
📝 Sample Projects
- Developing a customer-facing brochure or landing page that highlights the benefits of Level AI's AI-native solutions for customer service
- Creating a sales enablement presentation that showcases the product roadmap and key features for a specific customer segment
- Conducting market research to identify trends and competitive forces in the AI and customer service industries
ASSUMPTION: The sample projects provided are intended to give candidates an idea of the types of tasks and responsibilities they may encounter in this role. The specific projects assigned may vary depending on the candidate's skills, experience, and the organization's priorities.
❓ Key Questions to Ask During Interview
- Can you describe the product roadmap and how this role will contribute to its development?
- How does the product marketing team collaborate with other departments, such as sales and customer success?
- What are the most significant challenges facing the product marketing team, and how can this role help address them?
- How does Level AI support the professional growth and development of its employees?
- What is the company's approach to work-life balance, and how does it support remote workers?
ASSUMPTION: The key questions to ask during the interview should focus on understanding the role's responsibilities, the team's dynamics, and the company's culture and values. Candidates should also inquire about the company's approach to professional development and work-life balance.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your product marketing experience and relevant skills
- Prepare a work portfolio showcasing your past work, such as customer-facing materials, sales enablement content, and market research reports
- Follow up with the hiring manager one week after submitting your application to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
