S

Senior Product Marketing Specialist, Financial Services

ServiceNow
Full-time
On-site
Austin, Texas, United States
πŸ“¦ Product Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Product Marketing Specialist, Financial Services

πŸ”Ή Company: ServiceNow

πŸ”Ή Location: Austin, Texas, United States

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: April 14, 2025

πŸ”Ή Experience Level: Mid-Senior level

πŸ”Ή Remote Status: Remote OK

πŸš€ Job Overview

Key aspects of this role include:

  • Defining ServiceNow’s value proposition for Financial Services products and solutions globally
  • Creating narratives for key buying centers to drive engagement with ServiceNow
  • Acting as a spokesperson for ServiceNow products and solutions to internal and external audiences
  • Supporting sales efforts and industry events

ASSUMPTION: This role requires a strong understanding of the financial services industry and its unique needs. The ideal candidate will have experience marketing to financial services firms and be able to translate complex technology into compelling value propositions.

πŸ“‹ Key Responsibilities

βœ… Define ServiceNow’s value proposition for Financial Services products and solutions, globally; create the narratives for the key buying centers

βœ… Help to fuel the growth of Financial Services by contributing to scale marketing and selling motions

βœ… Help to fuel the growth of our Financial Services Products and solutions by carving a path to market that supports the individual product value propositions

βœ… Provide input to compelling content across a variety of asset types and communication platforms

βœ… Identify, validate and develop cross-organizational use cases for our products and solutions

βœ… Help drive scale efficiencies across ServiceNow by running communities of practice, participating in planning and interlock meetings, making process improvements, and generally maturing the marketing functions upon which you have influence

βœ… Act as a spokesperson for ServiceNow products and solutions to internal and external audiences, including sales kickoff, sales training, executive briefing center, Knowledge, events, webinars, industry conferences, and analyst briefings

βœ… Help support key conferences and regional events - including speaker selection, content reviews, and messaging support

βœ… Help develop and deliver sales training content to improve funnel and sales performance

ASSUMPTION: This role requires a high degree of collaboration and stakeholder management, as the incumbent will work closely with various teams, partners, and third parties to deliver work.

🎯 Required Qualifications

Education: Bachelor's degree or equivalent experience

Experience: 6+ years of technology product marketing experience with a majority of time spent marketing to financial services firms

Required Skills:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Excellent written and verbal communication skills; ability to perform in public speaking roles, including announcements, and analyst engagements
  • Stakeholder management skills, spanning from Product Leaders, to Marketers, Sales, GTM and Engineers
  • Excellent collaboration skills to deliver work in partnership with cross-functional teams, partners and third parties
  • The ability to be both hungry and humble
  • Must be comfortable with social media and community participation
  • Up to 15% travel to support sales efforts and industry events, as global health situations permit

Preferred Skills:

  • Experience with AI-powered tools or platforms
  • Background in financial services industry

ASSUMPTION: While not explicitly stated, having a background in financial services or experience with AI-powered tools would be beneficial for this role.

πŸ’° Compensation & Benefits

Salary Range: $120,000 - $160,000 per year (Based on industry standards for a Senior Product Marketing Specialist with 6+ years of experience in the technology sector)

Benefits:

  • Competitive benefits package
  • 401(k) matching
  • Health, dental, and vision insurance
  • Flexible work arrangements

Working Hours: Full-time, with up to 15% travel required

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles. Actual compensation may vary based on factors such as experience, skills, and market conditions.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Software Development, specifically focused on enterprise cloud and service management

Company Size: 10,001+ employees (Enterprise-level)

Founded: 2004, with headquarters in Santa Clara, CA

Company Description:

  • ServiceNow is a global market leader in cloud-based platforms that help organizations find smarter, faster, and better ways to make work flow
  • The company's intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work
  • ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500

Company Specialties:

  • Service Management
  • Enterprise Cloud
  • Custom App Development
  • Platform
  • ITSM
  • Security Operations
  • Customer Service Management
  • ITOM
  • GRC
  • HR Service Delivery
  • Digitize workflows

Company Website: http://www.servicenow.com

ASSUMPTION: ServiceNow is a well-established company with a strong reputation in the enterprise cloud and service management space. Applicants can expect a structured and professional work environment.

πŸ“Š Role Analysis

Career Level: Mid-Senior level, with opportunities for growth and advancement within the marketing department

Reporting Structure: This role reports directly to the Sr. Director, Industry Marketing

Work Arrangement: Remote OK, with up to 15% travel required to support sales efforts and industry events

Growth Opportunities:

  • Potential to take on more responsibility and advance within the marketing department
  • Opportunity to work on high-impact projects that drive business growth
  • Chance to collaborate with and learn from experienced professionals across various teams

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to take on more responsibility and advance within the marketing department.

🌍 Location & Work Environment

Office Type: Hybrid, with the option to work remotely

Office Location(s): Austin, Texas, United States

Geographic Context:

  • Austin is the capital city of Texas and is known for its vibrant tech industry, live music scene, and outdoor activities
  • The city offers a diverse range of neighborhoods and a relatively low cost of living compared to other major tech hubs
  • Austin has a humid subtropical climate, with mild winters and hot, humid summers

Work Schedule: Full-time, with up to 15% travel required

ASSUMPTION: Austin's tech industry is thriving, and the city offers a diverse range of neighborhoods and a relatively low cost of living compared to other major tech hubs. However, the hot, humid summers may be a consideration for some applicants.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with a member of the HR team
  • In-depth interview with the hiring manager and/or other team members
  • Final interview with the Sr. Director, Industry Marketing
  • Background check and offer extension

Key Assessment Areas:

  • Industry knowledge and understanding of financial services
  • Product marketing skills and experience
  • Communication skills, both written and verbal
  • Stakeholder management and collaboration skills
  • Problem-solving and critical thinking abilities

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Demonstrate your understanding of the financial services industry and ServiceNow's products and solutions
  • Prepare examples of your past work that showcase your product marketing skills and accomplishments

ATS Keywords: Financial Services, Product Marketing, AI Integration, Stakeholder Management, Collaboration, Public Speaking, Sales Training, Content Development, Market Analysis, Event Support, Process Improvement, Community Engagement, Thought Leadership, Teamwork

ASSUMPTION: The interview process for this role is likely to be comprehensive, with a focus on assessing the candidate's industry knowledge, product marketing skills, and communication abilities.

πŸ› οΈ Tools & Technologies

  • Marketo
  • Salesforce
  • Google Suite
  • Microsoft Office
  • AI-powered tools and platforms (specific tools not mentioned)

ASSUMPTION: While specific tools and technologies were not mentioned in the job description, it is likely that the successful candidate will be proficient in marketing automation platforms, CRM software, and productivity suites. Experience with AI-powered tools and platforms would be beneficial for this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer Obsessed
  • Integrity
  • Innovation
  • Performance
  • Trust

Work Style:

  • Collaborative and team-oriented
  • Fast-paced and dynamic
  • Focused on driving results and continuous improvement

Self-Assessment Questions:

  • Do you have a strong understanding of the financial services industry and its unique needs?
  • Are you comfortable working in a fast-paced, dynamic environment and collaborating with cross-functional teams?
  • Do you have a proven track record of driving results and continuous improvement in a product marketing role?

ASSUMPTION: ServiceNow values candidates who are customer-obsessed, innovative, and results-driven. Applicants should be comfortable working in a fast-paced, dynamic environment and collaborating with cross-functional teams.

⚠️ Potential Challenges

  • Requires a strong understanding of the financial services industry and its unique needs
  • May involve working with complex technology and translating it into compelling value propositions
  • Up to 15% travel required to support sales efforts and industry events
  • Need to balance multiple priorities and stakeholders, requiring strong project management and communication skills

ASSUMPTION: This role may present challenges in terms of understanding the unique needs of the financial services industry and balancing multiple priorities and stakeholders. However, these challenges can be overcome with strong industry knowledge, excellent communication skills, and effective project management.

πŸ“ˆ Similar Roles Comparison

  • Compared to other product marketing roles, this position requires a deeper understanding of the financial services industry and its unique needs
  • This role offers the opportunity to work on high-impact projects that drive business growth and have a significant impact on the financial services industry
  • Career path for this role may lead to senior marketing leadership positions within the company

ASSUMPTION: While this role may present unique challenges in terms of industry knowledge and stakeholder management, it also offers significant growth potential and the opportunity to work on high-impact projects that drive business growth.

πŸ“ Sample Projects

  • Developing a comprehensive value proposition for ServiceNow's Financial Services products and solutions
  • Creating targeted content and messaging for key buying centers within the financial services industry
  • Identifying and validating cross-organizational use cases for ServiceNow's products and solutions

ASSUMPTION: These sample projects reflect the key responsibilities and required qualifications for this role, focusing on industry knowledge, product marketing skills, and communication abilities.

❓ Key Questions to Ask During Interview

  • Can you describe the current state of the financial services industry and how ServiceNow's products and solutions address its unique needs?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does this role collaborate with other teams, such as sales, product, and engineering?
  • What are the growth opportunities for this role, and how does the company support the professional development of its employees?
  • How does the company approach work-life balance, and what resources are available to support employees' well-being?

ASSUMPTION: These key questions are designed to help applicants better understand the role, the company culture, and the growth opportunities available to them.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare examples of your past work that showcase your product marketing skills and accomplishments
  • Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.