π Core Information
πΉ Job Title: Senior Professional, Product Management, Consumer Acquisition & Engagement (CA&E)
πΉ Company: Mastercard
πΉ Location: Warsaw, Mazowieckie, Poland
πΉ Job Type: Full-Time
πΉ Category: IT Services and IT Consulting
πΉ Date Posted: May 12, 2025
πΉ Experience Level: 5-10 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Overseeing product solutions and P&L management for CA&E products and platforms, including Rewards platforms and programs.
- Ensuring products meet local market needs and deliver the product go-to-market strategy.
- Collaborating with global product leads, services business sales leads, and cross-functional teams.
- Acting as a Junior Product Owner for Rewards solutions and a Regional SME.
ASSUMPTION: This role requires a strong understanding of product management, consumer engagement, and market analysis. The ideal candidate will have experience launching and scaling products in dynamic environments and possess exceptional communication and problem-solving skills.
π Key Responsibilities
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Oversee product solutions and P&L management for CA&E products and platforms, including Rewards platforms and programs.
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Ensure products meet local market needs and deliver the product go-to-market strategy.
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Collaborate with global product leads, services business sales leads, and cross-functional teams.
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Act as a Junior Product Owner for Rewards solutions, supporting global roadmap, product localization, and GTM, and managing the Studio process.
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Act as a Regional SME, understanding the competitive landscape, mapping regional pain points/needs, and providing pre-sales analytical overview.
ASSUMPTION: The role requires a balance of strategic thinking, tactical execution, and strong communication skills to manage products and collaborate effectively with various teams.
π― Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field. Advanced degree preferred.
Experience: 5-10 years of experience in product management, consumer engagement, or a related role, with a proven track record of delivering innovative, customer-centric solutions.
Required Skills:
- Proven experience in product management, consumer engagement, or a related role.
- Deep understanding of consumer, industry, and market trends.
- Strong analytical and problem-solving skills.
- Excellent communication and storytelling skills.
- Ability to work in a matrixed organization and collaborate effectively with cross-functional teams.
- Fluency in English.
Preferred Skills:
- International and matrixed organizational experience.
- Experience working with vendors and partners in product design.
- Fluency in additional languages relevant to the region.
ASSUMPTION: Candidates should possess a strong background in product management, consumer engagement, and market analysis, with a demonstrated ability to launch and scale products in dynamic environments.
π° Compensation & Benefits
Salary Range: β¬70,000 - β¬90,000 per year (based on experience and market standards for the role and location)
Benefits:
- Competitive benefits package, including health insurance, retirement plans, and employee discounts.
- Opportunities for professional development and career growth.
- Flexible working arrangements and a hybrid work model.
Working Hours: Full-time, 40 hours per week. Occasional overtime may be required to meet project deadlines.
ASSUMPTION: The salary range is estimated based on market standards for the role, experience level, and location. Actual compensation may vary based on individual qualifications and company policy.
π Applicant Insights
π Company Context
Industry: Mastercard operates in the IT Services and IT Consulting industry, focusing on global digital payments, technology, and processing solutions.
Company Size: Mastercard is a large, publicly-traded company with over 10,000 employees worldwide. This size offers opportunities for career growth and diverse experiences.
Founded: Mastercard was founded in 1966 and has since grown into a global leader in digital payments and technology.
Company Description:
- Mastercard powers economies and empowers people in over 200 countries and territories worldwide.
- The company supports a wide range of digital payments choices, making transactions secure, simple, smart, and accessible.
- Mastercard's technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.
Company Specialties:
- Global digital payments and commerce
- Technology and innovation
- Innovative mobile payment solutions
- Processing
Company Website: http://www.mastercard.com
ASSUMPTION: Mastercard's large size and global presence offer applicants a unique opportunity to work on a wide range of products and services, with exposure to diverse markets and cultures.
π Role Analysis
Career Level: This role is at the senior professional level, requiring a balance of strategic thinking and tactical execution.
Reporting Structure: The role reports directly to the Regional CA&E Product Management Lead and collaborates with global product leads, services business sales leads, and cross-functional teams.
Work Arrangement: The role is based in Warsaw, Poland, with a hybrid work model that combines on-site and remote work.
Growth Opportunities:
- Potential to expand product management responsibilities across the region or globally.
- Opportunities to work on high-impact projects and drive business growth.
- Access to professional development resources and training programs.
ASSUMPTION: The role offers strong growth potential for candidates with the right skills and ambition, with opportunities to expand responsibilities and make a significant impact on the business.
π Location & Work Environment
Office Type: Mastercard's Warsaw office is a modern, collaborative workspace designed to foster innovation and creativity.
Office Location(s): Plac Europejski 1, Warsaw, Mazowieckie, Poland
Geographic Context:
- Warsaw is the capital and largest city of Poland, with a population of over 1.8 million people.
- The city is known for its rich history, vibrant culture, and thriving business ecosystem.
- Warsaw offers a high quality of life, with affordable housing, excellent public transportation, and numerous parks and green spaces.
Work Schedule: The role follows a hybrid work model, with a combination of on-site and remote work. The specific work arrangement may vary based on business needs and individual preferences.
ASSUMPTION: Warsaw offers a dynamic and vibrant work environment, with a strong business ecosystem and a high quality of life for professionals.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-depth interviews with cross-functional team members
- Final interview with the Regional CA&E Product Management Lead
Key Assessment Areas:
- Product management skills and experience
- Consumer engagement and market analysis expertise
- Communication and problem-solving skills
- Cultural fit and alignment with Mastercard's values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant product management, consumer engagement, and market analysis experience.
- Prepare examples of your past accomplishments in launching and scaling products in dynamic environments.
- Research Mastercard's products and services, and be ready to discuss how your skills and experience align with the company's mission and values.
ATS Keywords: Product Management, Consumer Engagement, Market Analysis, P&L Management, Vendor Management, Sales Support, Training, Analytical Skills, Communication, Problem Solving, Networking, Consultative Mindset, Adaptability, Innovation, Team Collaboration
ASSUMPTION: The interview process will focus on assessing the candidate's product management skills, consumer engagement expertise, and cultural fit with Mastercard's values and work environment.
π οΈ Tools & Technologies
- Product management tools (e.g., JIRA, Asana, Trello)
- Data analysis and visualization tools (e.g., Excel, Power BI, Tableau)
- Collaboration and communication tools (e.g., Microsoft Office Suite, Slack, Microsoft Teams)
ASSUMPTION: The role requires proficiency in product management tools, data analysis and visualization tools, and collaboration and communication tools to manage products and collaborate effectively with cross-functional teams.
π Cultural Fit Considerations
Company Values:
- Doing the right thing
- Staying true to our roots
- Innovating in every aspect of our business
- Making a difference by leveraging our unique strengths and partnerships
Work Style:
- Collaborative and inclusive work environment
- Focus on results and continuous improvement
- Encouragement of innovation and creative problem-solving
- Strong commitment to diversity, equity, and inclusion
Self-Assessment Questions:
- Do you align with Mastercard's values and commitment to doing the right thing?
- Are you comfortable working in a matrixed organization and collaborating with cross-functional teams?
- Do you thrive in a dynamic and innovative work environment, and are you comfortable with a hybrid work model?
ASSUMPTION: Mastercard values a diverse and inclusive work environment, with a strong commitment to fostering a culture of collaboration, innovation, and continuous improvement.
β οΈ Potential Challenges
- The role requires a strong understanding of product management, consumer engagement, and market analysis, with a proven track record of delivering innovative, customer-centric solutions.
- The role involves collaboration with global product leads, services business sales leads, and cross-functional teams, which may require navigating complex organizational dynamics and time zones.
- The role may require occasional overtime to meet project deadlines, which could impact work-life balance.
- The role is based in Warsaw, Poland, which may require relocation or commuting for candidates not currently based in the city.
ASSUMPTION: The role offers a unique opportunity to work on high-impact products and drive business growth, but also presents challenges that require strong organizational skills, adaptability, and a commitment to work-life balance.
π Similar Roles Comparison
- This role is similar to other senior product management roles in the IT Services and IT Consulting industry, but with a focus on consumer acquisition and engagement products and platforms.
- The role requires a strong understanding of market trends and consumer behavior, with a focus on delivering innovative, customer-centric solutions.
- The role offers opportunities for career growth and expansion of product management responsibilities across the region or globally.
ASSUMPTION: The role offers a unique opportunity to work on high-impact products and drive business growth, with a focus on consumer acquisition and engagement and a strong commitment to innovation and continuous improvement.
π Sample Projects
- Launching and scaling a new Rewards platform or program in the region, with a focus on meeting local market needs and driving customer acquisition and engagement.
- Conducting market analysis and competitive landscaping to identify opportunities for product enhancement and innovation, and developing a go-to-market strategy to drive adoption and usage.
- Collaborating with cross-functional teams to develop and execute training programs and educational sessions for account managers and sales teams, with a focus on enhancing product knowledge and driving sales dynamics.
ASSUMPTION: The role offers a unique opportunity to work on high-impact projects that drive business growth and innovation, with a focus on consumer acquisition and engagement and a strong commitment to continuous improvement.
β Key Questions to Ask During Interview
- Can you describe the current product roadmap and how this role will contribute to its execution and enhancement?
- How does this role collaborate with global product leads, services business sales leads, and cross-functional teams to ensure products meet local market needs and deliver the product go-to-market strategy?
- What opportunities exist for career growth and expansion of product management responsibilities within the region or globally?
- How does Mastercard support work-life balance for employees in this role?
- What resources and training programs are available to support professional development and skill-building in this role?
ASSUMPTION: The interview process will provide an opportunity to assess the role's fit with the candidate's skills, experience, and career goals, as well as the company's culture and work environment.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant product management, consumer engagement, and market analysis experience, as well as any examples of launching and scaling products in dynamic environments.
- Prepare for interviews by researching Mastercard's products and services, and be ready to discuss how your skills and experience align with the company's mission and values.
- Follow up with the hiring manager after the interview to express your interest in the role and reiterate your qualifications.
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.