Senior Program Manager, Account & Identity

📌 Core Information

🔹 Job Title: Senior Program Manager, Account & Identity

🔹 Company: PlayStation Global (Sony Interactive Entertainment)

🔹 Location: San Diego, California, United States

🔹 Job Type: On-site

🔹 Category: Entertainment Providers

🔹 Date Posted: April 1, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Driving end-to-end delivery of strategic and cross-regional initiatives
• Collaborating with cross-functional teams for market readiness
• Ensuring product and operational readiness for deployment
• Mainly focusing on PlayStation Core Accounts, Security/Fraud/Privacy, and Identity

ASSUMPTION: The role involves overseeing globally impactful programs, given the global presence of PlayStation. This requires a candidate comfortable with large-scale delivery and international collaboration.

📋 Key Responsibilities

✅ Own and drive the end-to-end delivery of complex cross-functional initiatives

✅ Develop comprehensive program plans with timelines and risk assessments

✅ Partner with Product Management and Senior Leadership to align programs strategically

✅ Visualize and manage dependencies and obstacles effectively

✅ Communicate status, challenges, and improvements to leadership and teams

✅ Lead continuous improvement efforts to optimize organizational productivity

✅ Build a cohesive and collaborative program team environment

✅ Manage software development programs integrating server and client work

ASSUMPTION: Responsibilities suggest the applicant will need advanced project management and leadership skills, especially in a technological setting.

🎯 Required Qualifications

Education: Bachelor's degree, preferably in a technical field

Experience: Over 5 years in program management, with experience in software development and large-scale delivery

Required Skills:

• Proven experience with Agile frameworks (Scrum, Kanban)
• Strong communication and decision-making skills
• Technical proficiency and ability to understand complex technology challenges

Preferred Skills:

• Experience with globally distributed teams
• Domain expertise in the video gaming industry or account management

ASSUMPTION: Preferred qualifications indicate an emphasis on familiarity with the gaming industry or large network services.

💰 Compensation & Benefits

Salary Range: $149,900 - $224,900 USD, with potential for bonuses

Benefits:

• Top-tier benefits including medical, dental, and vision insurance
• 401(k) matching and paid time off
• Employee discounts for Sony products

Working Hours: Full-time, 40 hours per week with potential flexibility for high-impact projects

ASSUMPTION: The compensation is competitive with industry standards for senior roles, taking into account the technical and leadership demands of the position.

📌 Applicant Insights

🔍 Company Context

Industry: Entertainment Providers

Company Size: 10,001+ employees, offering robust resources and global influence

Founded: Not specified, but part of Sony Interactive Entertainment launched the original PlayStation in 1994

Company Description:

• Pioneer in entertainment and innovation
• Global reach with offices in California, London, and Tokyo
• Focus on groundbreaking products and services

Company Specialties:

• Video gaming
• Entertainment products
• Innovation in technology

Company Website: SonyInteractive.com

ASSUMPTION: Sony Interactive Entertainment's roots in gaming and tech innovation suggest a strong emphasis on creativity and cutting-edge development environments.

📊 Role Analysis

Career Level: Senior, with significant management and strategic responsibilities

Reporting Structure: Likely reporting to senior directors or executives within the program management office

Work Arrangement: On-site in San Diego, with potential for occasional travel to coordinate with global teams

Growth Opportunities:

• Potential for advancement to executive roles
• Expanding skillset in global program management
• Building a network with industry leaders

ASSUMPTION: The role offers considerable growth potential, particularly for candidates seeking deeper involvement in strategic and high-impact programs.

🌍 Location & Work Environment

Office Type: State-of-the-art facilities designed to foster creativity and collaboration

Office Location(s): Headquarters in San Mateo, with significant operations in San Diego

Geographic Context:

• Ideal location for tech enthusiasts and entertainment professionals
• Proximity to leading tech industries and communities
• Dynamic urban environment with diverse cultural and recreational opportunities

Work Schedule: Standard full-time hours with expectations for flexibility during major project phases

ASSUMPTION: The San Diego location offers access to a vibrant tech community, supporting both professional and personal growth activities.

💼 Interview & Application Insights

Typical Process:

• Initial screening interview
• Technical and role-specific interviews
• Final interview with senior leadership

Key Assessment Areas:

• Technical proficiency in program management tools
• Leadership and strategic planning abilities
• Collaboration and communication skills in a cross-functional environment

Application Tips:

• Highlight experience with agile project management methodologies
• Emphasize cross-functional team leadership and communication skills
• Demonstrate knowledge of PlayStation products and corporate culture

ATS Keywords: Program Manager, Software Development, Agile, Risk Management, Cross-Functional Teams

ASSUMPTION: The application process will emphasize technical skills and fit with the cultural values of collaboration and innovation.

🛠️ Tools & Technologies

• Jira
• Confluence
• Trello
• Google Drive
• Microsoft Teams

ASSUMPTION: Familiarity with collaboration and project management tools is critical, given their use across globally distributed teams.

👔 Cultural Fit Considerations

Company Values:

• Innovation
• Diversity and Inclusion
• Collaboration

Work Style:

• Adaptive and flexible in approach
• Team-oriented with a focus on collaboration
• Creative problem-solving under pressure

Self-Assessment Questions:

• How do you handle complex project management challenges?
• What experience do you have with global program delivery?
• How do you encourage creativity and innovation within your team?

ASSUMPTION: An ideal candidate will align closely with PlayStation's values of innovation and collaboration, thriving in a creative and fast-paced environment.

⚠️ Potential Challenges

• Navigating cross-functional dependencies across global teams
• Balancing technical and strategic program demands
• Ensuring timely delivery amidst evolving project scopes
• Maintaining team motivation in high-pressure situations

ASSUMPTION: The role's global scope and strategic demands mean candidates must be adept at managing complexity and dynamic changes.

📈 Similar Roles Comparison

• Less oversight of global programs in non-global companies
• Lesser emphasis on innovative industries elsewhere
• Different tools or techniques may be prioritized in other tech sectors

ASSUMPTION: The comparability with other tech giants suggests this role is among the higher positions in terms of strategic importance and global influence.

📝 Sample Projects

• Leading the integration of new account security features
• Driving cross-functional product launches
• Overseeing global privacy and data protection initiatives

ASSUMPTION: Sample projects are assumed to reflect high-impact areas in account management and consumer data protection, crucial for PlayStation's global market presence.

❓ Key Questions to Ask During Interview

• How does PlayStation prioritize program initiatives across different global markets?
• What are the major challenges faced by the Program Management Office?
• How is success measured for this position?
• What opportunities for growth exist within the program management team?
• How does PlayStation integrate feedback into program development?

ASSUMPTION: Questions focus on understanding the strategic direction of PlayStation's initiatives and how they align with global entertainment trends.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for multiple interview stages, including technical and leadership assessments
• Highlight any cross-functional and global project experience
• Research PlayStation's latest technological and market trends

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.