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Senior Public Relations Specialist, US, Expedia

Expedia Group
Full-time
On-site
West Hollywood, California, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Public Relations Specialist, US, Expedia

πŸ”Ή Company: Expedia Group

πŸ”Ή Location: West Hollywood, California, United States

πŸ”Ή Job Type: Full-Time, Hybrid (3 days in-office)

πŸ”Ή Category: Marketing & Communications

πŸ”Ή Date Posted: April 3, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site (West Hollywood, CA) or Hybrid (Austin, TX)

πŸš€ Job Overview

Key aspects of this role include:

  • Developing strategic story angles and PR initiatives for Expedia in the U.S.
  • Collaborating with cross-functional teams to align PR efforts with broader business objectives
  • Managing media relations activities, including press trips, media events, and editorial calendars
  • Proactively identifying opportunities to drive brand love for Expedia through earned media and storytelling
  • Supporting global tentpole PR campaigns and managing reactive PR issues

ASSUMPTION: This role requires a strong understanding of the consumer and travel media landscape, as well as excellent communication and project management skills. Candidates should be comfortable working in a fast-paced, matrixed environment and have experience working with various stakeholders.

πŸ“‹ Key Responsibilities

βœ… Develop strategic story angles and PR initiatives that result in standout coverage for Expedia in the U.S.

βœ… Support integrated communications plans by working across marketing, social media, creative, and B2B teams to align PR efforts with broader business objectives.

βœ… Work closely with the U.S. Media Relations team on activities across earned channels within PR’s remit, including responding to incoming press inquiries, planning and execution of press trips and media events, and maintaining PR editorial/activity calendars for Expedia U.S.

βœ… Proactively identify opportunities to drive brand love for Expedia through earned media and storytelling, using and analyzing data and insights to inform storytelling and support business initiatives.

βœ… Develop talking points for press interviews for brand spokespeople.

βœ… Responsible for monitoring industry and competitor media coverage, staying up to date with travel trends and making recommendations to keep Expedia top-of-mind.

βœ… Support operational needs, including vendor and agency management, development of coverage and status reports, and budget tracking.

βœ… Opportunity to manage global tentpole PR campaigns, including liaising with PR colleagues in different countries, managing deadlines, creating global templates and processes, and coordinating regular team communications.

βœ… Use data and insights to inform storytelling to support business initiatives.

βœ… Manage coverage reports, drafting status updates, and providing business event progress and reports as they occur.

βœ… Manage project/campaign timelines, developing workbacks and monitoring budgets.

βœ… With the global crisis team, manage reactive PR issues that influence perceptions of the Expedia brand.

ASSUMPTION: This role requires strong project management, organizational, and communication skills. Candidates should be comfortable working in a fast-paced environment and have experience managing multiple projects and deadlines.

🎯 Required Qualifications

Education: Bachelor's degree in Communications, Public Relations, Journalism, or a related field.

Experience: Proven 2-5 years' experience in PR, media relations, or a communications role in a consumer agency and/or in-house environment.

Required Skills:

  • Excellent written and verbal communication skills
  • Ability to analyze and use insights to inform decisions, provide clarity back to the business, and take ownership of outcomes
  • Strong project management and organizational skills
  • Excellent understanding of media landscape and key consumer media contacts across print, online, and broadcast media outlets
  • Ability to handle fast-paced environments with quick-turn timelines
  • Fluent English speaker (Spanish is a plus)

Preferred Skills:

  • Issues/crisis management experience
  • Consumer product and/or travel industry experience
  • Demonstrated experience in highly matrixed and/or global organizations

ASSUMPTION: Candidates with experience in consumer PR, media relations, or a related field are strongly encouraged to apply. Familiarity with the travel industry and its media landscape is a plus.

πŸ’° Compensation & Benefits

Salary Range: $82,500 - $115,500 (West Hollywood, CA) or $82,500 - $115,500 (Austin, TX). Top of the range ($132,000) based on ongoing, demonstrated, and sustained performance in the role.

Benefits:

  • Travel perks
  • Generous time-off
  • Parental leave
  • Career development resources

Working Hours: Full-time (40 hours/week) with flexible work arrangement (3 days in-office).

ASSUMPTION: Salary range provided is based on Expedia Group's internal compensation structure and may vary depending on the candidate's knowledge, skills, and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Travel & Hospitality

Company Size: 10,001+ employees (Global, with a significant presence in the U.S.)

Founded: 1996 (as a division of Microsoft), spun off in 1999

Company Description:

  • Expedia Group is a leading global travel e-commerce company that operates a portfolio of online travel brands, including Expedia, Hotels.com, Vrbo, and more.
  • The company provides a wide range of travel services, including hotel bookings, flight tickets, vacation packages, and car rentals.
  • Expedia Group is committed to creating an inclusive work environment with a diverse workforce and offers a range of benefits and perks to its employees.

Company Specialties:

  • Online travel booking
  • Travel technology
  • Loyalty programs
  • Data-driven marketing

Company Website: Expedia Group

ASSUMPTION: Expedia Group is a well-established company in the travel industry with a strong global presence. It offers a wide range of travel services and has a diverse portfolio of online travel brands.

πŸ“Š Role Analysis

Career Level: Mid-level (2-5 years of experience)

Reporting Structure: Reports to the Director of Global PR for Expedia (based in Austin, TX)

Work Arrangement: Hybrid (3 days in-office) with the option to work remotely the remaining days

Growth Opportunities:

  • Potential to manage global tentpole PR campaigns and coordinate with PR colleagues in different countries
  • Opportunity to work on reactive PR issues and crisis management
  • Possibility to advance to a management role within the PR team or explore other opportunities within the broader communications function

ASSUMPTION: This role offers opportunities for professional growth and development within the PR function and the broader communications team at Expedia Group.

🌍 Location & Work Environment

Office Type: Modern, collaborative office spaces with a mix of open and private work areas

Office Location(s): West Hollywood, CA (primary) and Austin, TX (secondary)

Geographic Context:

  • West Hollywood, CA: A vibrant, urban neighborhood in Los Angeles with a mix of residential and commercial areas, close to Hollywood and Beverly Hills
  • Austin, TX: A growing, tech-friendly city with a strong job market, known for its live music scene and outdoor activities

Work Schedule: Full-time (40 hours/week) with flexible work arrangement (3 days in-office).

ASSUMPTION: Both West Hollywood and Austin offer unique cultural experiences and opportunities for personal and professional growth. The hybrid work arrangement provides flexibility while maintaining a strong office presence.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application review
  • Phone or video screen with the hiring manager
  • In-depth interview with the hiring manager and other team members
  • Final interview with the Director of Global PR
  • Background check and onboarding

Key Assessment Areas:

  • Communication skills and media relations experience
  • Project management and organizational skills
  • Understanding of the travel industry and media landscape
  • Cultural fit and alignment with Expedia Group's values

Application Tips:

  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Showcase your understanding of the travel industry and media landscape in your application materials
  • Prepare examples of successful PR campaigns or initiatives you've worked on in the past
  • Research Expedia Group's mission, values, and company culture to demonstrate your fit for the role

ATS Keywords: Public Relations, Media Relations, Strategic Communications, Storytelling, Project Management, Travel Industry, Consumer PR

ASSUMPTION: The interview process for this role will focus on assessing the candidate's communication skills, media relations experience, and cultural fit with Expedia Group. Demonstrating a strong understanding of the travel industry and media landscape will be crucial for success.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Project management tools (e.g., Asana, Trello, JIRA)
  • Media monitoring and analytics tools (e.g., Mention, Brand24, Critical Mention)
  • PR distribution platforms (e.g., Cision, Business Wire, PR Newswire)

ASSUMPTION: Familiarity with these tools and technologies is preferred, but not required. Training will be provided as needed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centric
  • Data-driven
  • Inclusive
  • One team, one dream

Work Style:

  • Collaborative and cross-functional
  • Fast-paced and dynamic
  • Data-informed decision-making
  • Results-driven and action-oriented

Self-Assessment Questions:

  • How do you demonstrate customer-centricity in your PR approach?
  • Can you provide an example of a time when you used data to inform a PR strategy or campaign?
  • How do you handle working in a fast-paced, dynamic environment with multiple stakeholders?

ASSUMPTION: Candidates should be able to demonstrate alignment with Expedia Group's values and work style, as well as a strong cultural fit with the company's mission and culture.

⚠️ Potential Challenges

  • Managing multiple projects and deadlines in a fast-paced environment
  • Working with various stakeholders and cross-functional teams
  • Keeping up with industry trends and competitor activities in the travel and media landscapes
  • Adapting to changes in requirements and priorities

ASSUMPTION: These challenges require strong project management, organizational, and communication skills, as well as the ability to work effectively in a matrixed environment.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Senior Account Executive or Account Manager role in a consumer PR agency, with a focus on travel and hospitality clients
  • Compared to other in-house PR roles, this position offers a unique blend of strategic storytelling, media relations, and project management responsibilities
  • Career progression may include moving into a management role within the PR team or exploring other opportunities within the broader communications function

ASSUMPTION: This role offers a unique blend of strategic and tactical PR responsibilities, with opportunities for professional growth and development within the PR function and the broader communications team at Expedia Group.

πŸ“ Sample Projects

  • Developing and executing a PR campaign to launch a new Expedia brand or product feature
  • Managing media relations for a high-profile Expedia event or partnership
  • Creating and distributing press materials, including press releases, media alerts, and talking points, for Expedia brand spokespeople

ASSUMPTION: These sample projects demonstrate the range of responsibilities and initiatives that a Senior Public Relations Specialist might work on at Expedia Group.

❓ Key Questions to Ask During Interview

  • What are the biggest challenges facing the Expedia brand in the U.S. market, and how can this role help address them?
  • How does this role collaborate with other teams within the communications function and the broader organization?
  • What opportunities are there for professional development and growth within this role and the PR team?
  • How does Expedia Group support work-life balance for its employees, particularly those in hybrid or remote work arrangements?
  • What are the most important qualities and skills for success in this role, according to the hiring manager and team members?

ASSUMPTION: These interview questions help candidates better understand the role's responsibilities, the team's dynamics, and the company's culture, enabling them to make an informed decision about their fit for the position.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Prepare examples of successful PR campaigns or initiatives you've worked on in the past
  • Research Expedia Group's mission, values, and company culture to demonstrate your fit for the role
  • Follow up with the hiring manager or recruiter one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.