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Senior Search Marketing Manager

Chewy
Full-time
On-site
Boston, Massachusetts, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Search Marketing Manager

πŸ”Ή Company: Chewy

πŸ”Ή Location: Boston, MA (Hybrid)

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: July 17, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Hybrid (Boston, MA, Plantation, FL, or Minneapolis, MN)

πŸš€ Job Overview

Key aspects of this role include:

  • Owning and optimizing PPC campaigns across multiple search engines for one of Chewy's largest categories
  • Analyzing performance, running diagnostics, and building new campaigns to grow customer acquisition sources
  • Collaborating with various teams to build relationships and work in parallel with other subject areas
  • Constantly analyzing, experimenting, and iterating to improve performance and uncover new opportunities

ASSUMPTION: This role requires a high level of analytical and technical skills, as well as strong interpersonal skills to work effectively with various teams.

πŸ“‹ Key Responsibilities

βœ… Own project work and support key projects owned by Team Members across the Boston, MA, Plantation, FL, and Minneapolis, MN offices for the largest and fastest-growing marketing channels in the company

βœ… Build campaigns from the ground up, including keyword research, competitive analysis, ad copy generation, and experimentation

βœ… Monitor campaign performance, perform investigative analysis, and flag opportunities to grow or optimize performance across search marketing tactics

βœ… Keep search campaigns up to date with the latest and greatest information from the site, internal partners, and industry trends/insights

βœ… Test and optimize automation settings, bids, keywords, text ads, ad extensions, product feeds, and landing pages to improve performance

βœ… Constantly analyze, experiment, and iterate to improve performance and uncover new opportunities

βœ… Build new relationships and work in parallel with other subject areas at the company

ASSUMPTION: This role involves a high level of autonomy and requires strong project management skills to balance multiple projects and tasks.

🎯 Required Qualifications

Education: Bachelor's degree or higher in economics, computer science, mathematics, marketing, or a related subject area

Experience: 6+ years of experience in paid search, preferably e-commerce or performance/direct response

Required Skills:

  • Hands-on experience setting up and evaluating performance of a Shopping Campaign/Pmax Campaign Using Feed within the last 3 years
  • Experience with analytics platforms like Google Analytics, SQL, or Tableau Dashboard
  • Intermediate experience in Microsoft Excel
  • Ability to analyze large datasets to gain insights and make confident recommendations
  • Strong mathematical, analytical, and interpersonal skills (written and verbal)
  • Experience with A/B and multivariate testing and specific actions taken as a result
  • Ability to optimally work together with marketers, product managers, and engineers alike
  • Tenacious attitude for learning and tackling new challenges, and an entrepreneurial/self-starting mentality
  • Proven interpersonal skills, and ability to work independently with a backlog of projects and tasks
  • Flexibility for periodic travel

Preferred Skills:

  • Experience with SQL or other advanced data analysis

ASSUMPTION: While a Bachelor's degree is required, relevant experience and a strong portfolio may be considered in lieu of a degree.

πŸ’° Compensation & Benefits

Salary Range: $120,000 - $160,000 per year (Based on industry standards for a Senior Search Marketing Manager with 6+ years of experience in e-commerce)

Benefits:

  • Competitive health, dental, and vision insurance plans
  • 401(k) with company match
  • Generous paid time off and holidays
  • Pet discounts and other employee perks

Working Hours: Full-time, 40 hours per week. Flexible work hours and remote work options available.

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Chewy operates in the competitive online retail industry, focusing on pet supplies and prescriptions. The market is characterized by high competition, rapid innovation, and a strong focus on customer experience.

Company Size: Chewy is a large company with over 10,000 employees, providing ample opportunities for growth and collaboration. As a large organization, Chewy offers structured career paths and extensive resources for professional development.

Founded: Chewy was founded in 2011 and has since grown to become one of the largest online pet supply retailers in the United States.

Company Description:

  • Chewy is an online retailer specializing in pet food, supplies, and prescriptions, offering a wide selection of high-quality products and services at competitive prices
  • The company is known for its exceptional customer care and personal touch, providing 24/7/365 support to pet parents
  • Chewy prides itself on being the most trusted and convenient destination for pet parents and partners, everywhere

Company Specialties:

  • Fast and free 1-2 day shipping
  • Pet health and wellness resources
  • 2,000+ brands available
  • E-commerce platform with a focus on customer experience
  • 24/7 customer service

Company Website: careers.chewy.com

ASSUMPTION: Chewy's focus on customer experience and pet health sets it apart from competitors and provides opportunities for innovative marketing strategies.

πŸ“Š Role Analysis

Career Level: This role is a senior-level position, offering opportunities for strategic decision-making and leadership within the marketing department.

Reporting Structure: The Senior Search Marketing Manager will report directly to the Senior Marketing Manager and collaborate with various teams, including marketing, product, and engineering.

Work Arrangement: This role is offered as a hybrid position, with a flexible work arrangement that allows for remote work from Boston, MA, Plantation, FL, or Minneapolis, MN.

Growth Opportunities:

  • Potential to lead a team of marketing specialists in the future
  • Opportunities to expand skills and knowledge through collaboration with various teams
  • Chance to grow within the marketing department or explore other areas of the business

ASSUMPTION: The hybrid work arrangement offers flexibility and work-life balance, while also providing opportunities for in-person collaboration and learning.

🌍 Location & Work Environment

Office Type: Chewy's offices are modern and collaborative spaces designed to foster innovation and creativity.

Office Location(s): Boston, MA; Plantation, FL; Minneapolis, MN

Geographic Context:

  • Boston, MA: A vibrant and historic city with a strong tech industry and a high cost of living
  • Plantation, FL: A suburban city near Fort Lauderdale with a lower cost of living and a mix of urban and natural environments
  • Minneapolis, MN: A midwestern city known for its strong tech industry, outdoor recreation, and a moderate cost of living

Work Schedule: Full-time, with flexible hours and remote work options available. Occasional travel may be required.

ASSUMPTION: The location of this role offers opportunities to live in diverse and vibrant cities with unique cultural experiences and access to outdoor recreation.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with the hiring manager
  • In-depth interview with the marketing team
  • Final interview with the senior leadership team

Key Assessment Areas:

  • Analytical skills and problem-solving abilities
  • Technical proficiency in paid search and analytics platforms
  • Communication and interpersonal skills
  • Cultural fit and alignment with Chewy's mission and values

Application Tips:

  • Highlight relevant experience and achievements in paid search and e-commerce marketing
  • Demonstrate a strong understanding of Chewy's business model and competitive landscape
  • Showcase your ability to analyze data and make data-driven decisions
  • Prepare questions that demonstrate your interest in the role and Chewy's mission

ATS Keywords: PPC, paid search, e-commerce marketing, Google Analytics, SQL, Tableau, A/B testing, multivariate testing, project management, customer acquisition, customer experience, pet industry, marketing strategy

ASSUMPTION: The interview process at Chewy is designed to assess the candidate's technical skills, cultural fit, and alignment with the company's mission and values.

πŸ› οΈ Tools & Technologies

  • Google Ads (Search, Shopping, and Display Networks)
  • Google Analytics
  • Microsoft Excel
  • SQL or other advanced data analysis tools
  • Tableau
  • Google Data Studio
  • Google Tag Manager

ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role, and candidates should be prepared to demonstrate their proficiency during the interview process.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Put pets first
  • Act with integrity
  • Be obsessed with customer experience
  • Be a trusted advisor
  • Be a good neighbor
  • Be a good steward
  • Be a good partner

Work Style:

  • Data-driven and analytical
  • Collaborative and team-oriented
  • Adaptable and resilient
  • Innovative and creative
  • Customer-focused and empathetic

Self-Assessment Questions:

  • How do you demonstrate Chewy's value of 'putting pets first' in your daily work?
  • Can you provide an example of a time when you acted with integrity in a challenging situation?
  • How do you balance data-driven decision-making with a customer-centric approach?
  • Describe a time when you had to adapt to a significant change in your work environment or priorities. How did you handle it?
  • How do you approach collaboration and teamwork, especially when working with diverse teams or remote colleagues?

ASSUMPTION: Chewy's company culture emphasizes customer focus, integrity, and collaboration, and candidates should be prepared to demonstrate their alignment with these values during the interview process.

⚠️ Potential Challenges

  • High competition in the online retail industry and a rapidly evolving market
  • Managing multiple projects and tasks simultaneously, requiring strong project management skills
  • Balancing data-driven decision-making with a customer-centric approach
  • Occasional travel requirements, which may disrupt work-life balance
  • Working in a fast-paced and dynamic environment, requiring adaptability and resilience

ASSUMPTION: These challenges are inherent to the role and industry, and candidates should be prepared to address them proactively and demonstrate their ability to thrive in a fast-paced and dynamic environment.

πŸ“ˆ Similar Roles Comparison

  • Compared to other senior-level marketing roles, this position offers a unique focus on paid search and customer acquisition strategies within the pet industry
  • Unlike other roles, this position requires a strong balance of technical proficiency, analytical skills, and customer-centric mindset
  • Career progression in this role may lead to leadership opportunities within the marketing department or other areas of the business

ASSUMPTION: This role offers a unique blend of technical, analytical, and customer-focused skills, setting it apart from other senior-level marketing positions.

πŸ“ Sample Projects

  • Developing and executing a comprehensive PPC campaign strategy for a new product launch, resulting in a 30% increase in sales within the first three months
  • Conducting a thorough analysis of keyword performance and optimizing ad groups to improve click-through rate by 25% and reduce cost-per-acquisition by 15%
  • Collaborating with the product team to identify high-potential keywords and integrating them into product listings, leading to a 20% increase in organic traffic

ASSUMPTION: These sample projects demonstrate the candidate's ability to analyze data, develop strategic plans, and execute campaigns to drive meaningful results.

❓ Key Questions to Ask During Interview

  • Can you describe the most significant challenges facing the marketing department and how this role contributes to addressing them?
  • How does Chewy support the professional development and growth of its marketing team members?
  • Can you provide an example of a time when the marketing team successfully collaborated with another department to achieve a common goal?
  • How does Chewy measure the success of its marketing campaigns, and how does this role contribute to those metrics?
  • What are the most important qualities and skills for someone to succeed in this role, and how does the interview process assess for them?

ASSUMPTION: These questions demonstrate the candidate's interest in the role, the company, and its mission, while also providing valuable insights into the work environment and expectations.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills in paid search, e-commerce marketing, and data analysis
  • Prepare for the interview by researching Chewy's business model, competitive landscape, and company values
  • Prepare questions that demonstrate your interest in the role and Chewy's mission
  • Follow up with the hiring manager one week after your final interview to express your enthusiasm and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.