📌 Core Information
🔹 Job Title: Senior Social Media Manager
🔹 Company: Feedzai
🔹 Location: England, United Kingdom & Portugal
🔹 Job Type: Full-time
🔹 Category: Marketing
🔹 Date Posted: May 30, 2025
🔹 Experience Level: Mid-Senior level (5-10 years)
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Managing daily social media activities across multiple platforms
- Developing and executing comprehensive social media strategies
- Crafting tailored content for international audiences
- Monitoring and analyzing key performance indicators
ASSUMPTION: This role requires a strategic mindset, strong analytical skills, and excellent communication skills to manage multiple projects and meet deadlines.
📋 Key Responsibilities
✅ Manage daily activities across platforms, including Facebook, LinkedIn, X, YouTube, and Meta
✅ Oversee content creation, scheduling, and influencer outreach to ensure consistent brand messaging
✅ Manage and respond to online comments and interactions with our content and engage with relevant posts from other sources
✅ Develop and execute comprehensive social media strategies that align with business objectives and target diverse international markets
✅ Craft and tailor content for international audiences (North America, parts of South America, EMEA, and parts of APAC), ensuring it resonates across different regions
✅ Monitor key performance indicators—engagement, reach, impressions, website traffic, lead generation, brand mentions, and sentiment—and provide regular performance reports
✅ Work closely with cross-functional global teams to maintain brand consistency and share best practices across channels
✅ Stay current with social media trends, new technologies, platform algorithms, and industry developments to continuously refine strategies
ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to work independently and collaboratively with global teams.
🎯 Required Qualifications
Education: Bachelor’s degree in marketing, communications, or a related field
Experience: 5+ years in B2B social media management, including hands-on content strategy and daily publishing
Required Skills:
- Advanced knowledge of social media platforms and best practices
- Solid understanding of SEO, keyword research, and GA4
- Experience with tools like Hubspot, Monday.com, and Google Workspace
- Fluency in English (exceptional written and verbal skills) and Portuguese (with the ability to create content for Brazilian audiences)
- Willingness and ability to travel internationally (approximately 5%) and thrive in a fully remote environment
- Demonstrated ability to design innovative social media campaigns with measurable results
- Experience managing multiple projects simultaneously while meeting deadlines
Preferred Skills:
- Experience in the financial services or fintech industry
- Fluency in additional languages
ASSUMPTION: This role requires a strong background in B2B social media management, with a proven track record of driving measurable results and experience working in a global, remote environment.
💰 Compensation & Benefits
Salary Range: €60,000 - €80,000 per year (based on industry standards for a Senior Social Media Manager in Portugal and the UK)
Benefits:
- Health insurance and wellness programs
- Retirement savings plans
- Generous vacation and leave policies
- Professional development opportunities
- Flexible work arrangements
Working Hours: Full-time (40 hours per week) with flexible hours and remote work options
ASSUMPTION: The salary range provided is an estimate based on industry standards for a Senior Social Media Manager in Portugal and the UK. Actual compensation may vary based on the candidate's qualifications and experience.
📌 Applicant Insights
🔍 Company Context
Industry: Feedzai is a leading provider of end-to-end financial crime prevention solutions, serving customers across the globe
Company Size: Medium-sized company with 501-1,000 employees
Founded: 2011, with headquarters in Lisbon, Portugal
Company Description:
- Feedzai is the world's first end-to-end financial crime prevention platform, protecting people and payments with AI-native solutions that stop fraud and financial crime
- Leading financial institutions trust Feedzai to manage critical risk and compliance processes, safeguarding trillions of dollars of transactions while improving the customer experience and protecting the privacy of everyday users
- Feedzai is committed to providing its clients with the most advanced and effective solutions and expertise while driving innovation and advancing the fight against financial crime
Company Specialties:
- Big Data
- Real-time Data Processing
- Fraud Prevention
- Large Scale Data Processing
- Event Processing
- Business Intelligence
- Operational Intelligence
- Hadoop Integration
- Cassandra Integration
- Analytics
- Predictive Modeling
- SaaS
- Transaction Fraud
- KYC
- Artificial Intelligence
- Machine Learning
Company Website: https://www.feedzai.com/
ASSUMPTION: Feedzai is a well-established company in the financial services and fintech industry, with a strong focus on innovation and customer success.
📊 Role Analysis
Career Level: Senior-level role with significant responsibilities and strategic decision-making
Reporting Structure: This role reports directly to the Marketing Director and may have supervisory responsibilities for junior team members
Work Arrangement: Remote OK, with approximately 5% travel required for international meetings and events
Growth Opportunities:
- Potential career progression to a Director or Head of Marketing role
- Opportunities to lead and mentor junior team members
- Chance to work on high-impact projects and drive business growth
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to advance their career and make a meaningful impact on the company's success.
🌍 Location & Work Environment
Office Type: Hybrid (with offices in Lisbon, Portugal, and London, UK)
Office Location(s): Edf. Lumnia, R. António Mega Ferreira 61 4-A, Lisbon, 1800 424, PT & 201 17th Street NW, Suite 540, Atlanta, GA 30363, US
Geographic Context:
- Lisbon, Portugal: A vibrant, multicultural city with a strong tech industry and a high quality of life
- London, UK: A global financial hub with a diverse and dynamic business environment
Work Schedule: Full-time (40 hours per week) with flexible hours and remote work options
ASSUMPTION: This role offers a hybrid work arrangement with offices in Lisbon, Portugal, and London, UK, allowing for flexible work arrangements and the opportunity to work remotely.
💼 Interview & Application Insights
Typical Process:
- Online application review
- Phone or video screening
- In-depth behavioral and technical interviews
- Final round with the Marketing Director
- Background check and offer
Key Assessment Areas:
- Strategic thinking and planning
- Content creation and storytelling
- Analytical skills and data-driven decision-making
- Cross-cultural communication and collaboration
- Adaptability and resilience in a remote work environment
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Showcase your understanding of Feedzai's business and industry by demonstrating how your skills and experience align with the company's mission and values
- Prepare examples of your past social media campaigns and their results to discuss during the interview
- Be ready to discuss your approach to managing multiple projects and meeting deadlines in a remote work environment
ATS Keywords: Social Media Management, Content Strategy, B2B Marketing, SEO, GA4, Hubspot, Monday.com, Google Workspace, Fluency in English, Fluency in Portuguese, Project Management, Campaign Design, Analytics, International Marketing, Brand Consistency
ASSUMPTION: The interview process for this role will focus on assessing the candidate's strategic thinking, content creation skills, and ability to work effectively in a remote, global team environment.
🛠️ Tools & Technologies
- Social media platforms (Facebook, LinkedIn, X, YouTube, Meta)
- Content creation and scheduling tools (Hubspot, Monday.com)
- Analytics tools (GA4)
- Project management tools (Asana, Trello, or similar)
- Communication and collaboration tools (Slack, Microsoft Teams)
ASSUMPTION: This role requires proficiency in various social media platforms, content creation tools, and analytics software to manage daily activities and drive business results.
👔 Cultural Fit Considerations
Company Values:
- Mastery: Strive for continuous learning and improvement
- Autonomy: Empower team members to make decisions and take ownership
- Purpose: Contribute to making the world a safer place for all consumers
Work Style:
- Collaborative and cross-functional teamwork
- Data-driven and analytical approach
- Adaptable and resilient in a fast-paced, remote work environment
- Strong communication and storytelling skills
Self-Assessment Questions:
- How do you align with Feedzai's company values, and how have you demonstrated these values in your previous roles?
- How do you approach managing multiple projects and meeting deadlines in a remote work environment?
- How do you tailor content to resonate with diverse international audiences, and can you provide an example of a successful campaign you've executed?
ASSUMPTION: Feedzai values candidates who demonstrate a strong fit with the company's culture, with a focus on continuous learning, empowerment, and a shared purpose.
⚠️ Potential Challenges
- Managing multiple projects and deadlines in a remote work environment
- Adapting to different time zones and cultural nuances when working with international teams
- Keeping up with the fast-paced nature of the social media landscape and industry trends
- Balancing strategic planning with day-to-day content creation and management
ASSUMPTION: This role presents unique challenges that require strong organizational skills, adaptability, and the ability to thrive in a fast-paced, remote work environment.
📈 Similar Roles Comparison
- Unlike traditional marketing roles, this position requires a strong focus on social media management and international audience engagement
- Compared to other B2B marketing roles, this position places a greater emphasis on content creation, storytelling, and community management
- Career progression in this role may lead to a Director or Head of Marketing position, with opportunities to specialize in social media management or transition into a broader marketing leadership role
ASSUMPTION: This role offers a unique blend of strategic planning, content creation, and community management, with opportunities for career growth and specialization in social media marketing.
📝 Sample Projects
- Developing and executing a social media campaign to launch a new product or service
- Creating targeted content for specific regions or customer segments to drive engagement and conversions
- Analyzing and optimizing social media performance to improve key metrics and drive business results
ASSUMPTION: These sample projects demonstrate the range of responsibilities and strategic decision-making required for this role, with a focus on driving measurable business impact.
❓ Key Questions to Ask During Interview
- What are the biggest challenges facing the social media team currently, and how can this role help address them?
- How does this role collaborate with other marketing teams and stakeholders within the organization?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does Feedzai support the professional development and growth of its employees?
- What are the most important qualities and skills for success in this role, and how do they align with the company's values?
ASSUMPTION: Asking these questions will help you better understand the role's expectations, the company's culture, and how you can contribute to its success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your past social media campaigns and their results to discuss during the interview
- Be ready to discuss your approach to managing multiple projects and meeting deadlines in a remote work environment
- Follow up with the hiring manager one week after your interview to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
