🔹 Job Title: Senior Specialist, Account Management
🔹 Company: Cardinal Health
🔹 Location: US-Nationwide-FIELD
🔹 Job Type: Full-Time
🔹 Category: Healthcare
🔹 Date Posted: 2025-04-16
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This role requires strong communication skills, proactive engagement, and the ability to work effectively within a team in a fast-paced environment.
✅ Oversee assigned Medical Products and Distribution customers, ensuring supply chain health and general service needs are met
✅ Bridge relationships between the customer’s supply chain team and internal Cardinal Health teams to ensure flawless service
✅ Support customer expectations and requirements through proactive account reviews and regular engagement
✅ Prevent order disruption through activities such as inventory issue elimination, substitution maintenance, and product standardization
✅ Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customers to take alternative actions as needed
✅ Advocate for customers and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer’s issues, requests, and initiatives
✅ Track, measure, and report key performance indicators monthly
✅ Build and maintain long-term trusted relationships with customers to support retention and growth of the account
ASSUMPTION: This role requires a high level of organization, problem-solving skills, and the ability to work independently and collaboratively.
Education: Bachelor’s degree or equivalent experience, preferred
Experience: 2-4 years of professional experience preferred
Required Skills:
Preferred Skills:
ASSUMPTION: While not explicitly stated, experience in account management or a related field is likely beneficial for this role.
Salary Range: $56,200 - $84,420 (Estimated based on industry standards for the role, experience level, and location)
Benefits:
Working Hours: Full-time, with a requirement to work Central Standard Time (CST) hours
ASSUMPTION: The salary range provided is an estimate based on industry standards for the role, experience level, and location. Actual salary may vary based on individual qualifications and company discretion.
Industry: Cardinal Health operates in the healthcare services, supply chain, and pharmaceutical distribution sectors. It is a global manufacturer and distributor of medical and laboratory products and a provider of performance and data solutions for healthcare facilities.
Company Size: Cardinal Health has 10,001+ employees globally, with operations in more than 30 countries.
Founded: Cardinal Health was founded in 1971 and has since grown into a leading healthcare services and products company.
Company Description:
Company Specialties:
Company Website: cardinalhealth.com
ASSUMPTION: Cardinal Health's extensive experience and global presence make it a well-established and reputable employer in the healthcare industry.
Career Level: This role is at the senior specialist level, indicating a high level of responsibility and experience.
Reporting Structure: The senior specialist reports directly to the account management team and works closely with internal teams and customers to ensure flawless service.
Work Arrangement: This role requires working Central Standard Time (CST) hours and may involve occasional travel to customer sites.
Growth Opportunities:
ASSUMPTION: Cardinal Health's large size and diverse business segments offer numerous opportunities for career growth and development.
Office Type: Cardinal Health has multiple office locations, with this role being based in the US-Nationwide-FIELD office.
Office Location(s): 7000 Cardinal Place, Dublin, OH 43017, US, and 15235 10th Ave, New York, NY 11357, US
Geographic Context:
Work Schedule: Full-time, with a requirement to work Central Standard Time (CST) hours
ASSUMPTION: The work environment at Cardinal Health is likely fast-paced, collaborative, and focused on delivering excellent customer service.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Account Management, Customer Relationships, Communication Skills, MS Office Applications, Problem Solving, Collaboration, Proactive Engagement, Performance Tracking, Service Improvement, Inventory Management, Data Analysis, Customer Advocacy, Relationship Building, Technical Knowledge, Project Management, Fast-Paced Environment, Creativity
ASSUMPTION: Cardinal Health's application process is likely competitive, and applicants should be prepared to demonstrate their qualifications and fit for the role.
ASSUMPTION: The tools and technologies required for this role are likely standard for the industry and may be specific to Cardinal Health's internal systems.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Cardinal Health values employees who are patient-centered, innovative, and committed to delivering excellence in customer service.
ASSUMPTION: These challenges are inherent to the role and require strong organizational, problem-solving, and communication skills to overcome.
ASSUMPTION: This role may have unique aspects compared to similar roles in other industries or companies, requiring applicants to adapt their skills and experiences accordingly.
ASSUMPTION: These sample projects are intended to illustrate the types of responsibilities and initiatives that may be required for this role.
ASSUMPTION: These interview questions are designed to help applicants better understand the role, the team, and the company culture.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.