🔹 Job Title: Senior Specialist, Content Operations
🔹 Company: Rakuten Viki
🔹 Location: Seoul, Korea
🔹 Job Type: Full-Time
🔹 Category: Entertainment Providers
🔹 Date Posted: April 25, 2025
🔹 Experience Level: Mid-Senior level (5-10 years)
🔹 Remote Status: On-site (Seoul, Korea)
Key aspects of this role include:
ASSUMPTION: This role requires a balance of operational efficiency, cross-functional collaboration, and attention to detail. It's ideal for candidates with experience in the broadcast, media, or streaming industry who are fluent in English and Korean.
✅ Manage end-to-end operational tasks throughout the content lifecycle, with a focus on diverse content from various regions
✅ Lead the onboarding process for new content, including coordinating with internal stakeholders, collaborating with external partners, setting up geo-restrictions, and uploading/transcoding video content
✅ Oversee the renewal and offboarding process of existing content in accordance with licensing and strategic timelines
✅ Execute operational tasks to ensure a high-quality viewing experience on Viki, including video mastering, managing master assets, and overseeing content metadata operations
ASSUMPTION: This role involves a mix of hands-on tasks and leadership, requiring strong project management skills and the ability to work effectively with both internal teams and external partners.
Education: Bachelor's degree in a relevant field (e.g., Media Studies, Communications, or a related discipline)
Experience: 5+ years of experience in the broadcast, media, or streaming industry with a focus on operational efficiency and tool optimization
Required Skills:
Preferred Skills:
ASSUMPTION: While a Bachelor's degree is preferred, relevant experience and a strong portfolio may be considered equivalent. Familiarity with the Korean entertainment industry is a plus but not required.
Salary Range: Based on industry standards for a mid-senior level role in Seoul, the estimated salary range is ₩60,000,000 - ₩80,000,000 per year. This range may vary depending on experience and qualifications.
Benefits:
Working Hours: Full-time position with standard office hours (Monday-Friday, 9:00 AM - 6:00 PM). Overtime may be required during peak content release periods.
ASSUMPTION: The salary range is an estimate based on market research and may vary depending on the candidate's experience and qualifications. Benefits are subject to change and may vary by location.
Industry: Rakuten Viki operates in the competitive entertainment streaming industry, focusing on Asian content and subtitling in over 150 languages. The company has a strong global presence and a loyal community of fans.
Company Size: Rakuten Viki has 51-200 employees, providing a mid-sized company culture that offers opportunities for growth and impact.
Founded: Rakuten Viki was founded in 2010, with headquarters in San Mateo, California, and offices in Singapore, Seoul, and Shanghai.
Company Description:
Company Specialties:
Company Website: http://www.viki.com
ASSUMPTION: Rakuten Viki's focus on Asian content and global accessibility sets it apart in the streaming industry. The company's mid-sized workforce offers a collaborative and dynamic work environment.
Career Level: This role is at the mid-senior level, offering opportunities for growth and leadership within the content operations team.
Reporting Structure: The Senior Specialist reports directly to the Content Operations Manager and works closely with various internal teams and external partners.
Work Arrangement: This is an on-site position based in Seoul, Korea, with standard office hours and occasional overtime during peak content release periods.
Growth Opportunities:
ASSUMPTION: This role offers a unique blend of operational and leadership responsibilities, providing ample opportunities for professional growth and development.
Office Type: Rakuten Viki's Seoul office is a modern, collaborative workspace designed to foster creativity and productivity.
Office Location(s): ICT Tower, Dosan-daero, 1-gil, Gangnam-gu, Seoul, 06035, KR
Geographic Context:
Work Schedule: Standard office hours are Monday-Friday, 9:00 AM - 6:00 PM, with occasional overtime during peak content release periods.
ASSUMPTION: Rakuten Viki's Seoul office provides a modern and collaborative work environment, with easy access to public transportation and nearby amenities.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Operational efficiency, tool optimization, video editing software, media formats, cross-functional collaboration, attention to detail, OTT business models, content delivery pipelines
ASSUMPTION: Rakuten Viki's interview process is designed to assess candidates' technical skills, operational efficiency, and cultural fit within the organization.
ASSUMPTION: The specific tools and technologies used in this role may vary depending on the candidate's expertise and the team's needs.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Rakuten Viki values candidates who are optimistic, innovative, and committed to working collaboratively to achieve operational excellence.
ASSUMPTION: These challenges can be overcome through strong project management skills, effective communication, and a commitment to operational excellence.
ASSUMPTION: This role offers a unique blend of operational and creative responsibilities, providing opportunities for professional growth and development within the streaming industry.
ASSUMPTION: These sample projects demonstrate the range of responsibilities and challenges faced by the Senior Specialist in Content Operations.
ASSUMPTION: These interview questions are designed to provide insight into the role's responsibilities, the team's dynamics, and the company's culture and values.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.