Mastercard logo

Senior Specialist, Field Marketing

Mastercard
Full-time
On-site
Boston, Massachusetts, United States
πŸ“ Field Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Specialist, Field Marketing

πŸ”Ή Company: Mastercard

πŸ”Ή Location: Multiple locations (Atlanta, GA; Boston, MA; O'Fallon, MO; Miami, FL; Purchase, NY; Arlington, VA)

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: April 28, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site (with up to 25% travel)

πŸš€ Job Overview

Key aspects of this role include:

  • Driving Services Marketing initiatives in NAM to generate revenue and market development
  • Collaborating with local and global marketing teams, product marketing, sales, and business development
  • Developing and executing campaigns and events targeting mid- and bottom-funnel engagement
  • Managing multiple projects and balancing competing priorities in a fast-paced environment
  • Establishing Mastercard as a thought leader in the industry through strategic touchpoints

ASSUMPTION: This role requires a high level of collaboration and project management skills to successfully drive marketing initiatives and meet objectives.

πŸ“‹ Key Responsibilities

βœ… Execute marketing campaigns for Mastercard’s Services business unit in the US and Canada, coordinating with various teams to drive demand generation initiatives

βœ… Plan and manage events and summits, including hosted half-day and full-day summits for prospects and customers, to enhance brand awareness and generate leads

βœ… Collaborate with Partner Marketing, Customer Marketing, and Business Development leads to execute joint campaigns

βœ… Coordinate marketing campaigns across multiple channels to support teams in creating and executing awareness, including hands-on campaign execution for field events and target account marketing

βœ… Work closely with sales teams to optimize the marketing/sales lead handoff and ensure lead handling SLAs are being met

ASSUMPTION: This role involves a significant amount of event planning and coordination with various teams, requiring strong organizational skills and attention to detail.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field

Experience: 5-10 years of experience in B2B field marketing, with a focus on customer acquisition programs using field, digital, and content marketing tactics

Required Skills:

  • Proven experience in hosting 100-person+ events
  • Experience in field marketing, target account marketing, and account-based marketing strategies
  • Record of successfully working in matrix marketing organizations
  • Detail-oriented, well-organized, and able to multi-task in a fast-paced environment
  • Self-directed and creative thinker, ready to proactively bring innovative ideas to the table, solve problems, and take risks
  • CRM (Customer Relationship Management) experience; Salesforce.com preferred
  • Marketing automation expertise
  • Familiarity with HTML

Preferred Skills:

  • Experience in the NAM region
  • Fluency in additional languages

ASSUMPTION: Candidates should have a strong background in B2B field marketing and event planning, with a proven track record of driving customer acquisition and engagement.

πŸ’° Compensation & Benefits

Salary Range: $120,000 - $160,000 per year (based on industry standards for a Senior Specialist role in the Marketing field with 5-10 years of experience)

Benefits:

  • Health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off (vacation, sick, and holidays)
  • Employee discounts on Mastercard products and services
  • Tuition reimbursement and professional development opportunities

Working Hours: Full-time (40 hours per week), with up to 25% travel required

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and location.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Mastercard operates in the global digital payments and commerce industry, providing technology and innovative mobile payment solutions, and processing services.

Company Size: Mastercard is a large, publicly traded company with over 10,000 employees worldwide. This size offers opportunities for career growth and exposure to diverse projects.

Founded: Mastercard was founded in 1966 and has since grown to become a global leader in its industry.

Company Description:

  • Mastercard powers economies and empowers people in over 200 countries and territories worldwide
  • Supports a wide range of digital payments choices, making transactions secure, simple, smart, and accessible
  • Combines technology, innovation, partnerships, and networks to deliver unique products and services

Company Specialties:

  • Global digital payments and commerce
  • Technology and innovative mobile payment solutions
  • Processing services

Company Website: http://www.mastercard.com

ASSUMPTION: Mastercard's extensive global presence and large employee base provide ample opportunities for career growth and development.

πŸ“Š Role Analysis

Career Level: Senior Specialist roles typically represent mid-level positions in a company's hierarchy, with opportunities for growth into management or other senior-level roles.

Reporting Structure: This role reports directly to the Services Marketing team and collaborates with various teams, including local and global marketing, product marketing, sales, and business development.

Work Arrangement: This role is on-site, with up to 25% travel required to manage events and meet with clients and partners.

Growth Opportunities:

  • Potential to take on more responsibilities and advance to a management or leadership role within the marketing department
  • Opportunities to work on diverse projects and gain experience in various aspects of marketing
  • Chance to collaborate with global teams and gain international exposure

ASSUMPTION: This role offers strong potential for career growth and development within Mastercard's marketing department.

🌍 Location & Work Environment

Office Type: Mastercard's offices are typically modern, professional environments with a collaborative and inclusive culture.

Office Location(s): Atlanta, GA; Boston, MA; O'Fallon, MO; Miami, FL; Purchase, NY; Arlington, VA

Geographic Context:

  • Atlanta, GA: A major hub for technology and finance, with a diverse and vibrant culture
  • Boston, MA: Known for its rich history, education, and technology industries
  • O'Fallon, MO: A suburban area near St. Louis, offering a mix of urban and rural living
  • Miami, FL: A bustling city with a strong international presence and diverse cultural influences
  • Purchase, NY: A suburban area near New York City, offering easy access to urban amenities
  • Arlington, VA: A suburban area near Washington D.C., with a strong focus on government and technology

Work Schedule: Full-time (40 hours per week), with up to 25% travel required

ASSUMPTION: Mastercard's offices provide a professional and collaborative work environment, with opportunities to engage with diverse teams and cultures.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video screening with the hiring manager
  • In-person or virtual interview with the hiring manager and potential team members
  • Final interview with the senior leadership team

Key Assessment Areas:

  • Marketing and event planning skills
  • Collaboration and project management abilities
  • Problem-solving and creative thinking
  • Adaptability and cultural fit

Application Tips:

  • Highlight relevant marketing and event planning experience in your resume
  • Tailor your cover letter to demonstrate your understanding of Mastercard's business and how your skills align with the role's requirements
  • Prepare examples of successful marketing campaigns or events you've managed to discuss during the interview
  • Research Mastercard's company culture and values to show your fit with the organization

ATS Keywords: B2B Field Marketing, Event Planning, Marketing Campaigns, Demand Generation, CRM, Salesforce, Marketing Automation, HTML, Lead Generation, Customer Engagement, Problem Solving, Creativity, Multi-Tasking

ASSUMPTION: Mastercard's interview process focuses on assessing candidates' marketing and event planning skills, as well as their cultural fit and adaptability.

πŸ› οΈ Tools & Technologies

  • CRM: Salesforce.com
  • Marketing Automation: Pardot, Marketo, or similar platforms
  • Event Planning: Cvent, Eventbrite, or similar tools
  • Project Management: Asana, Trello, or similar tools
  • HTML and CSS for email marketing and landing pages

ASSUMPTION: This role requires proficiency in CRM, marketing automation, event planning, and project management tools, as well as basic HTML and CSS skills.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Doing the Right Thing: Acting with integrity and always putting people first
  • Staying Curious: Embracing a growth mindset and continuous learning
  • Making It Happen: Taking ownership and delivering results
  • One Team: Collaborating and building strong relationships

Work Style:

  • Mastercard values a diverse and inclusive work environment
  • The company encourages collaboration, innovation, and continuous learning
  • Mastercard's culture is fast-paced, with a focus on driving results and delivering value to customers and stakeholders

Self-Assessment Questions:

  • Do you align with Mastercard's core values, and how have you demonstrated these values in your previous roles?
  • How do you approach working in a matrix marketing organization, and what experiences have you had that would make you successful in this environment?
  • How do you balance multiple projects and competing priorities in a fast-paced environment, and what strategies do you use to ensure operational excellence?

ASSUMPTION: Mastercard values candidates who demonstrate a strong cultural fit with the company's core values and work style.

⚠️ Potential Challenges

  • Managing multiple projects and balancing competing priorities in a fast-paced environment
  • Establishing and maintaining strong relationships with various teams, including local and global marketing, product marketing, sales, and business development
  • Travel requirements (up to 25%) for event planning and management
  • Adapting to a matrix marketing organization and working with diverse teams across multiple locations

ASSUMPTION: This role presents unique challenges that require strong project management, collaboration, and adaptability skills.

πŸ“ˆ Similar Roles Comparison

  • Unlike other marketing roles, this position focuses specifically on driving demand generation for Mastercard's Services business unit
  • This role requires a strong understanding of the B2B marketing landscape and experience in field marketing, target account marketing, and account-based marketing strategies
  • Career progression in this role could lead to management or leadership positions within Mastercard's marketing department

ASSUMPTION: This role offers unique opportunities for career growth and development within Mastercard's marketing department, with a focus on driving demand generation for the Services business unit.

πŸ“ Sample Projects

  • Planning and executing a successful 200-person customer summit, including speaker selection, logistics, and on-site management
  • Developing and implementing a targeted account marketing campaign, resulting in a 30% increase in qualified leads
  • Collaborating with product marketing to create and execute a joint webinar series, generating over 1,000 registrants and a 20% conversion rate to qualified leads

ASSUMPTION: These sample projects demonstrate the types of marketing and event planning initiatives required for success in this role.

❓ Key Questions to Ask During Interview

  • Can you describe the typical timeline for planning and executing a hosted summit, and how does the team collaborate to ensure a successful event?
  • How does the marketing team structure and reporting lines work within Mastercard, and how does this role fit into the organization?
  • What are the key priorities for this role in the first 90 days, and how will success be measured?
  • How does Mastercard support the growth and development of its employees, and what opportunities are there for professional advancement within the marketing department?
  • What is the company's approach to work-life balance, and how does this role accommodate flexible working arrangements?

ASSUMPTION: Asking these questions will help you better understand the role's requirements, the company's culture, and the opportunities for growth and development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight your relevant marketing and event planning experience, as well as any skills or accomplishments that match the required qualifications
  • Write a cover letter that demonstrates your understanding of Mastercard's business and how your skills align with the role's requirements
  • Prepare examples of successful marketing campaigns or events you've managed to discuss during the interview
  • Follow up with the hiring manager one week after submitting your application to express your interest in the role and confirm receipt of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.