📌 Core Information
🔹 Job Title: Senior Technical Writer
🔹 Company: Gainwell Technologies LLC
🔹 Location: Any city, Missouri, United States
🔹 Job Type: Full-time, Remote
🔹 Category: IT Services and IT Consulting
🔹 Date Posted: April 15, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: Remote (US only)
🚀 Job Overview
Key aspects of this role include:
- Researching, writing, editing, and proofreading complex technical data for documentation
- Assisting in establishing style guidelines and standards for texts and illustrations
- Providing leadership and work guidance to less experienced personnel
- Creating project plans and documentation packages
- Working independently and as part of a team
ASSUMPTION: This role requires a high level of technical expertise and strong communication skills to translate complex information into easily understood terms.
📋 Key Responsibilities
✅ Researches, writes, edits, and proofreads more complex technical data for use in documents or sections of documents such as manuals, procedures, and specifications
✅ Assists in establishing style guidelines and standards for texts and illustrations to meet business needs
✅ Interviews technical personnel, reads previous documentation, and uses company technical products to gather and research technical information
✅ Writes, organizes, enters, and compiles more complex online help files to support end users
✅ Creates, compiles, and delivers more complex system/software developmental documentation packages
✅ Assists in creating project plans for completing documentation
✅ Provides leadership and work guidance to less experienced personnel
ASSUMPTION: The role involves a significant amount of independent work, requiring strong self-motivation and time management skills.
🎯 Required Qualifications
Education: Bachelor's degree in Technical Communication, English, Journalism, or a related field
Experience: 7+ years of experience working in Technical Writer roles
Required Skills:
- Proven experience working with desktop publishing, word processing, and online documentation software
- Strong communication skills, with a focus on converting technical knowledge into easily understood terms
- Ability to work independently and as part of a team
- Personal computer and business solutions software skills
- Great proofreading and editing skills
- Experience working with industry writing style, grammar, sentence form, and structure
- Experience working with company software products
Preferred Skills:
- Experience working with cloud-based documentation tools
- Familiarity with Agile development methodologies
- Experience in a similar role within the IT services or consulting industry
ASSUMPTION: While not explicitly stated, a master's degree in a related field or relevant certifications may be beneficial for this role.
💰 Compensation & Benefits
Salary Range: $90,000 - $120,000 per year (based on industry standards for a Senior Technical Writer with 10+ years of experience in the IT services industry)
Benefits:
- Flexible vacation policy
- 401(k) employer match
- Comprehensive health benefits
- Educational assistance
Working Hours: Full-time, typically 40 hours per week, with opportunities to travel up to 10% of the time
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on factors such as geographic region, internal equity, job-related knowledge, skills, and experience.
📌 Applicant Insights
🔍 Company Context
Industry: Gainwell Technologies is a leading provider of IT services and IT consulting, specializing in Medicaid management information systems and services. They work with federal, state, and local government agencies to improve the health and well-being of vulnerable populations.
Company Size: 10,001+ employees (as of 2025)
Founded: 1970
Company Description:
- Gainwell Technologies is committed to advancing the digital transformation of health and human services
- The company offers a comprehensive suite of scalable services and solutions, proven to deliver cost savings, better patient outcomes, and an improved provider experience
- Gainwell's commitment to innovation, deep experience, and ability to leverage insights from customers across 50 states have allowed them to expand on next-generation, cloud-enabled technologies
Company Specialties:
- Medicaid Management Information Systems
- IT Services and Consulting
- Cloud-based Solutions
Company Website: http://www.gainwelltechnologies.com
ASSUMPTION: Gainwell Technologies' focus on Medicaid management information systems and services requires Technical Writers with a strong understanding of healthcare and government-related technologies.
📊 Role Analysis
Career Level: Senior-level role, with opportunities for growth and leadership
Reporting Structure: This role may serve as a Lead on their assigned account(s) and provide leadership and work guidance to less experienced personnel
Work Arrangement: Remote (US only), with opportunities to travel up to 10% of the time
Growth Opportunities:
- Potential to advance to a leadership or management role within the Technical Writing team
- Opportunities to work on diverse projects and gain experience in different aspects of technical writing
- Chance to develop expertise in specific domains or technologies within the company's focus areas
ASSUMPTION: The remote nature of this role may require strong self-motivation and time management skills to succeed.
🌍 Location & Work Environment
Office Type: Remote (US only)
Office Location(s): Any city, Missouri, United States
Geographic Context:
- Missouri is located in the Midwestern region of the United States
- The cost of living in Missouri is generally lower than the national average
- Missouri offers a range of cultural, recreational, and historical attractions
Work Schedule: Full-time, typically 40 hours per week, with opportunities to travel up to 10% of the time
ASSUMPTION: The remote nature of this role may require strong self-motivation and time management skills to succeed.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screening with the HR department
- Technical writing test or assessment
- Final interview with the hiring manager or team
Key Assessment Areas:
- Technical writing skills and expertise
- Communication and interpersonal skills
- Problem-solving and analytical skills
- Cultural fit and alignment with company values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Include examples of your technical writing work, if available
- Prepare for the technical writing test or assessment by reviewing your knowledge of technical writing best practices and industry-specific terminology
- Research Gainwell Technologies' company culture and values to demonstrate your cultural fit during the interview
ATS Keywords: Technical Writing, Documentation, Editing, Proofreading, Cloud-based Solutions, Medicaid, Government, IT Services, Consulting
ASSUMPTION: Gainwell Technologies uses an Applicant Tracking System (ATS) to manage and organize job applications, so including relevant keywords in your resume can help improve your chances of being selected for an interview.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Adobe FrameMaker or similar desktop publishing software
- Cloud-based documentation tools (e.g., Confluence, SharePoint)
- Project management tools (e.g., JIRA, Asana)
ASSUMPTION: The specific tools and technologies required for this role may vary depending on the projects and teams the Senior Technical Writer is assigned to.
👔 Cultural Fit Considerations
Company Values:
- Innovation
- Collaboration
- Inclusion
- Excellence
- Integrity
Work Style:
- Remote work requires strong self-motivation and time management skills
- Gainwell Technologies values a collaborative and inclusive work environment
- The company encourages continuous learning and professional development
Self-Assessment Questions:
- How do you stay motivated and productive while working remotely?
- Can you provide an example of a time when you had to collaborate with a diverse team to complete a project?
- How do you approach learning new technologies or tools to improve your technical writing skills?
ASSUMPTION: Gainwell Technologies values candidates who can demonstrate strong self-motivation, collaboration, and a commitment to continuous learning and professional development.
⚠️ Potential Challenges
- Working remotely may require strong self-motivation and time management skills
- The role may involve working with complex and technical subject matter, requiring a strong understanding of the underlying technologies
- Gainwell Technologies' focus on Medicaid management information systems and services may require Technical Writers with a strong understanding of healthcare and government-related technologies
- The role may require occasional travel, up to 10% of the time
ASSUMPTION: The remote nature of this role may present challenges for candidates who prefer a more structured or supervised work environment.
📈 Similar Roles Comparison
- Compared to other Senior Technical Writer roles, this position may offer more opportunities for leadership and growth within the Technical Writing team
- Gainwell Technologies' focus on Medicaid management information systems and services may require Technical Writers with a stronger understanding of healthcare and government-related technologies than other IT services or consulting companies
- This role may offer more opportunities for career progression within the company, given its size and focus on growth and innovation
ASSUMPTION: The specific aspects of this role that differ from similar roles may vary depending on the company and industry context.
📝 Sample Projects
- Developing user documentation for a new cloud-based Medicaid management information system
- Creating style guidelines and standards for technical documentation within a government agency
- Editing and proofreading complex technical data for a series of software development projects within the healthcare industry
ASSUMPTION: The specific projects a Senior Technical Writer may work on at Gainwell Technologies will vary depending on the company's current priorities and the needs of its clients.
❓ Key Questions to Ask During Interview
- Can you describe the typical projects and teams that Senior Technical Writers work with at Gainwell Technologies?
- How does Gainwell Technologies support the professional development and growth of its Technical Writing team members?
- Can you provide an example of a time when a Technical Writer at Gainwell Technologies had to collaborate with other departments or teams to complete a project?
- How does Gainwell Technologies ensure the quality and consistency of its technical documentation across different projects and teams?
- What are the most challenging aspects of working as a Senior Technical Writer at Gainwell Technologies, and how does the company support its team members in overcoming these challenges?
ASSUMPTION: Asking thoughtful and insightful questions during the interview can help demonstrate your interest in the role and commitment to the company's success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for the technical writing test or assessment by reviewing your knowledge of technical writing best practices and industry-specific terminology
- Research Gainwell Technologies' company culture and values to demonstrate your cultural fit during the interview
- Follow up with the hiring manager or HR department one week after submitting your application, if you have not heard back
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
