Senior Technical Writer

📌 Core Information

🔹 Job Title: Senior Technical Writer

🔹 Company: Tessell Inc

🔹 Location: Bangalore, Karnataka, India

🔹 Job Type: Full-time

🔹 Category: Technical Writing

🔹 Date Posted: April 11, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: Remote OK

🚀 Job Overview

Key aspects of this role include:

• Leading documentation strategy and information architecture
• Creating high-quality content for complex technical concepts
• Mentoring junior team members and driving documentation best practices
• Collaborating with cross-functional teams to ensure documentation addresses user needs
• Implementing cutting-edge documentation tools and methodologies

ASSUMPTION: This role requires a strong background in technical writing, preferably within enterprise SaaS platforms, database technologies, or cloud infrastructure.

📋 Key Responsibilities

✅ Lead Documentation Strategy – Develop comprehensive documentation strategies aligned with product roadmaps and establish technical content standards, style guides, and governance frameworks.

✅ Advanced Technical Knowledge – Have a strong understanding of database technologies, cloud infrastructure, API design, or similar complex technical domains.

✅ Create Advanced Technical Content – Produce complex, authoritative content including architectural overviews, integration guides, advanced API documentation, and technical white papers.

✅ Information Architecture – Creating and organizing content structures for intricate technical products

✅ Mentor and Review – Provide guidance to junior writers, conduct thorough content reviews, and facilitate documentation training across teams.

✅ Drive Content Innovation – Research and implement cutting-edge documentation tools, methodologies, and automation to improve efficiency and user experience.

✅ Lead Cross-Functional Collaboration – Facilitate communication between engineering, product, support, and UX teams to ensure documentation addresses user needs throughout the product lifecycle.

ASSUMPTION: This role involves working closely with various teams to ensure documentation is accurate, accessible, and meets user needs.

🎯 Required Qualifications

Education: Bachelor's degree in technical communication, computer science, or related field; Master's degree preferred.

Experience: 4 - 8 years of progressive technical writing experience, with at least 2 years in a senior or lead role.

Required Skills:

• Expertise in documentation platforms, static site generators, and content management systems
• Strong portfolio showcasing complex technical documentation projects and leadership initiatives
• Experience with developer-focused documentation, API reference materials, and technical architecture documentation

Preferred Skills:

• Experience with localization processes and international content strategy
• Contributions to technical communication communities or industry standards
• Experience mentoring junior writers and elevating team capabilities

ASSUMPTION: Candidates with experience in leading documentation for enterprise SaaS platforms, database technologies, or cloud infrastructure are strongly encouraged to apply.

💰 Compensation & Benefits

Salary Range: INR 15,00,000 - 25,00,000 per annum (Estimated based on industry standards for senior technical writing roles in Bangalore)

Benefits:

• Health, dental, and vision insurance
• 401(k) matching
• Flexible work hours and remote work options
• Professional development opportunities

Working Hours: Full-time (40 hours/week) with flexible hours and remote work options

ASSUMPTION: The salary range is an estimate based on industry standards for senior technical writing roles in Bangalore. Actual compensation may vary based on experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Software Development, specifically focused on Database as a Service (DBaaS) on cloud platforms

Company Size: 51-200 employees (Small to Medium-sized Enterprise)

Founded: 2021, with a headquarters in the San Francisco Bay Area and an office in Bangalore, India

Company Description:

• Tessell delivers a highly differentiated DBaaS on the cloud platform of your choice, including AWS and Azure, with database engines such as PostgreSQL, MySQL, Oracle, and SQL Server.
• The company empowers users with an unrivaled user experience that enables everyone to harness the power of data in their work.
• Tessell aims to be the go-to DBaaS platform for startups and established enterprises by bringing together the benefits of cloud elasticity, utility economics, and enterprise-level governance and security.

Company Specialties:

• DBaaS
• Databases
• Data Management
• Data Protection
• PostgreSQL
• MySQL
• SQL Server
• Oracle
• Cloud PaaS
• and Data Infrastructure

Company Website: https://tessell.com

ASSUMPTION: Tessell is a growing company in the DBaaS space, focusing on providing a user-friendly experience for cloud databases.

📊 Role Analysis

Career Level: Senior, with a focus on leadership, strategy, and mentoring

Reporting Structure: This role reports directly to the Head of Technical Writing or a similar leadership position

Work Arrangement: Remote OK, with flexible work hours and the option to work from the Bangalore office

Growth Opportunities:

• Advancement to a leadership role within the technical writing team or across the organization
• Expanding the documentation team and mentoring new members
• Driving innovation in technical communication and documentation strategies

ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to make a substantial impact on the company's documentation strategy.

🌍 Location & Work Environment

Office Type: Hybrid, with a physical office in Bangalore and remote work options

Office Location(s): No. 78/9, Outer Ring Road, Bellandur Village Varthur Hobli, Bangalore, Karnataka 560103, India

Geographic Context:

• Bangalore is the capital of the Indian state of Karnataka and is known for its thriving tech industry and pleasant climate.
• The office is located in the Bellandur neighborhood, which is a major tech hub with many multinational companies.
• Bangalore offers a mix of urban and natural environments, with numerous parks, gardens, and historical sites.

Work Schedule: Full-time (40 hours/week) with flexible hours and remote work options

ASSUMPTION: The work environment at Tessell is collaborative and dynamic, with a focus on innovation and user-centered design.

💼 Interview & Application Insights

Typical Process:

• Online application submission through the provided Google Form
• Phone or video screen with the hiring manager or a member of the technical writing team
• Technical writing test or assignment
• Final interview with the hiring manager and other team members

Key Assessment Areas:

• Technical writing skills and experience
• Understanding of complex technical concepts
• Ability to mentor and lead junior team members
• Collaboration and communication skills
• Problem-solving and adaptability

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
• Include examples of your technical writing work, focusing on complex documentation projects and leadership initiatives.
• Prepare for the interview by researching Tessell's products, services, and company culture.

ATS Keywords: Technical Writing, Documentation Strategy, Database Technologies, Cloud Infrastructure, API Design, Content Management Systems, User Research, Content Automation, Mentoring, Cross-Functional Collaboration, Internationalization, Localization, Technical Communication, Content Innovation, Documentation Metrics, Thought Leadership

ASSUMPTION: Tessell uses an Applicant Tracking System (ATS) to manage job applications, so including relevant keywords in your resume can help your application stand out.

🛠️ Tools & Technologies

• Documentation platforms (e.g., ReadTheDocs, Docusaurus, MkDocs)
• Static site generators (e.g., Jekyll, Hugo, Gatsby)
• Content management systems (e.g., WordPress, Drupal, Contentful)
• Version control systems (e.g., Git, SVN)
• Project management tools (e.g., Jira, Asana, Trello)

ASSUMPTION: The specific tools and technologies used at Tessell may vary, but candidates should have experience with popular documentation, content management, and project management platforms.

👔 Cultural Fit Considerations

Company Values:

• Innovation: Tessell values creativity, continuous learning, and pushing the boundaries of technical communication.
• Collaboration: Tessell fosters a culture of teamwork and cross-functional collaboration to drive success.
• User-centric: Tessell prioritizes user needs and strives to create intuitive, accessible documentation.

Work Style:

• Dynamic: Tessell operates in a fast-paced, ever-changing environment, requiring adaptability and flexibility.
• Data-driven: Tessell uses data and analytics to inform decision-making and improve documentation quality.
• Inclusive: Tessell values diversity and fosters an inclusive work environment that welcomes and supports individuals from all backgrounds.

Self-Assessment Questions:

• Do you thrive in a dynamic, innovative environment, and can you adapt to evolving priorities?
• Are you comfortable working with cross-functional teams and driving collaboration to elevate documentation's strategic value?
• Do you have a passion for shaping cutting-edge content strategy and driving technical communication excellence?

ASSUMPTION: Candidates who align with Tessell's values and work style are more likely to succeed in this role and contribute to the company's growth.

⚠️ Potential Challenges

• Managing complex technical content and ensuring accuracy across multiple platforms and products
• Balancing strategic documentation planning with day-to-day writing and review tasks
• Collaborating effectively with remote team members and stakeholders
• Keeping up with rapid product evolution and technological advancements

ASSUMPTION: These challenges require strong organizational skills, adaptability, and the ability to prioritize and manage multiple projects simultaneously.

📈 Similar Roles Comparison

• This role differs from other technical writing positions in its focus on leading documentation strategy, mentoring junior team members, and driving content innovation.
• Tessell's emphasis on user-centered design and collaboration sets it apart from other companies in the DBaaS space.
• Career progression in this role may involve advancing to a leadership position within the technical writing team or across the organization.

ASSUMPTION: This role offers unique opportunities for growth and leadership within the technical writing field, with a focus on driving innovation in documentation strategy.

📝 Sample Projects

• Developing a comprehensive documentation strategy for a new product launch, including user research, content creation, and stakeholder communication
• Creating advanced API documentation for a complex database management system, ensuring accuracy and accessibility for both technical and non-technical users
• Mentoring junior technical writers and facilitating documentation training sessions to elevate team capabilities and maintain high-quality standards

ASSUMPTION: These sample projects illustrate the range of responsibilities and skills required for this role, from strategic planning and content creation to mentoring and collaboration.

❓ Key Questions to Ask During Interview

• Can you describe the current documentation landscape at Tessell and the team's priorities for the next 6-12 months?
• How does the technical writing team collaborate with other departments, such as engineering, product, and customer success, to ensure documentation meets user needs?
• What opportunities exist for professional development and growth within the technical writing team and the broader organization?
• How does Tessell approach internationalization and localization, and what role would I play in expanding our documentation's global reach?
• What is the team's approach to content innovation, and how can I contribute to driving new ideas and best practices in technical communication?

ASSUMPTION: These questions help applicants better understand the role, the team, and the company culture, enabling them to make an informed decision about their fit for the position.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Google Form
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role, focusing on complex documentation projects and leadership initiatives.
• Prepare a portfolio showcasing your best technical writing work, including examples of complex documentation projects and leadership initiatives.
• Follow up with the hiring team one week after submission to inquire about the status of your application.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.