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Senior Technical Writer

Broadcom
Full-time
On-site
India
โœ๏ธ Copywriting & Content Writing
๐Ÿ“Œ Core Information ๐Ÿ”น Job Title: Senior Technical Writer (ICB-3) ๐Ÿ”น Company: Broadcom ๐Ÿ”น Location: Hyderabad, Telangana, India ๐Ÿ”น Job Type: Full-Time ๐Ÿ”น Category: Technical Writing ๐Ÿ”น Date Posted: April 18, 2025 ๐Ÿ”น Experience Level: 5-10 years ๐Ÿ”น Remote Status: On-site ๐Ÿš€ Job Overview Key aspects of this role include: - Creating and curating technical content for automation products - Collaborating with cross-functional teams in an Agile environment - Designing intuitive user experiences and improving customer adoption - Developing videos and tutorials to enhance user learning experience - Building subject matter expertise in assigned product areas ASSUMPTION: This role requires a strong technical background and excellent communication skills. The ideal candidate will have experience with DITA, content management systems, and video development software. ๐Ÿ“‹ Key Responsibilities โœ… Design, create, and deliver highly technical content using established processes โœ… Develop videos and tutorials to improve user and learning experience โœ… Work in cadence with Agile teams, embracing rapid learning, experimentation, and close collaboration โœ… Seek and incorporate feedback from end-users, stakeholders, and peers throughout the product lifecycle โœ… Collect, analyze, and share data to improve the customer's experience by enhancing content quality โœ… Build strong, collaborative relationships with various teams and stakeholders โœ… Advocate for content to create impact and influence product decisions โœ… Review user interface (UI), partner with UX designers, and provide content for embedded UI โœ… Monitor and respond to customer feedback to ensure content meets their needs โœ… Develop subject matter expertise in assigned product areas โœ… Contribute to how-to articles, knowledge base articles, videos, and other collateral content โœ… Synthesize user needs, best practices, business priorities, market directions, engineering constraints, and other contextual information to formulate, articulate, and advocate for design decisions ASSUMPTION: This role involves a high degree of collaboration and requires strong project management skills to balance multiple priorities and stakeholders. ๐ŸŽฏ Required Qualifications Education: - BA/MA/BS/MS or equivalent (engineering, technical communications, humanities, social sciences) Experience: - Minimum 5+ years of relevant professional experience Required Skills: - Proficiency in DITA and content management systems (preferably AEM) - Experience with Adobe Creative Cloud, Camtasia, or other video development software - Excellent analytical and written communication skills - Excellent leadership and project management skills Preferred Skills: - Experience with Rally or Jira - Familiarity with Agile teams, practices, and principles - Experience designing for technical or expert users - Ability to work efficiently with distributed and diverse teams across multiple geographies and time zones ASSUMPTION: Candidates with a strong technical background and experience in the automation space will be well-suited for this role. ๐Ÿ’ฐ Compensation & Benefits Salary Range: INR 15,00,000 - 20,00,000 per annum (Estimated based on industry standards for a Senior Technical Writer role in Hyderabad with 5-10 years of experience) Benefits: - Competitive benefits package - Opportunities for professional growth and development - Collaborative and inclusive work environment Working Hours: Full-time, Monday to Friday, 9:00 AM to 6:00 PM IST (with flexibility for occasional remote work) ASSUMPTION: The salary range is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications. ๐Ÿ“Œ Applicant Insights ๐Ÿ” Company Context Industry: Broadcom operates in the semiconductor manufacturing industry, focusing on designing and manufacturing a wide range of semiconductor and infrastructure software products. Company Size: Broadcom is a large organization with over 10,000 employees globally, providing ample opportunities for career growth and collaboration. Founded: Broadcom was founded in 1961 and has since grown into a global leader in infrastructure technology. Company Description: - A global infrastructure technology leader built on more than 60 years of innovation, collaboration, and engineering excellence. - Broadcom's products are used in a wide range of applications, including wireless communications, broadband access, and data center networking. - The company is committed to fostering a diverse and inclusive work environment that values respect, trust, transparency, collaboration, and teamwork. Company Specialties: - Bluetoothยฎ Solutions - Cable Modems - Knowledge-based Processors - Satellite & IPTV STBs - xDSL - EPON - Enterprise/SMB/Core Switching - GbE - GPS - Mobile Communications - Network Infrastructure - PowerLine Communications - NFC - Wireless Networks - GPON - Software Company Website: ASSUMPTION: Broadcom's extensive product portfolio and global presence offer numerous opportunities for professional growth and development. ๐Ÿ“Š Role Analysis Career Level: This role is at the senior level, requiring a high degree of expertise and experience in technical writing and automation solutions. Reporting Structure: The Senior Technical Writer will report to the Manager of Technical Communications within the Agile Operations Division (AOD) of Broadcom Software. Work Arrangement: This role is primarily on-site, with some flexibility for occasional remote work. Growth Opportunities: - Opportunities to work on cutting-edge automation solutions and drive product adoption and enablement - Exposure to a wide range of technologies and industries within Broadcom's extensive product portfolio - Collaboration with diverse teams and stakeholders, fostering professional growth and development ASSUMPTION: The Senior Technical Writer will have ample opportunities to grow within the organization, both in terms of career progression and skill development. ๐ŸŒ Location & Work Environment Office Type: Broadcom's Hyderabad office is a modern, collaborative workspace designed to foster innovation and creativity. Office Location(s): 3401 Hillview Ave, Palo Alto, California 94304, US (Headquarters); Hyderabad, Telangana, India (Primary location for this role) Geographic Context: - Hyderabad is the capital city of Telangana, India, and is known for its vibrant culture, rich history, and thriving technology industry. - The city offers a high quality of life, with numerous educational institutions, healthcare facilities, and entertainment options. - Hyderabad has a tropical wet and dry climate, with hot summers and mild winters. Work Schedule: Full-time, Monday to Friday, 9:00 AM to 6:00 PM IST (with flexibility for occasional remote work) ASSUMPTION: The work environment at Broadcom's Hyderabad office is collaborative, inclusive, and designed to support the success of its employees. ๐Ÿ’ผ Interview & Application Insights Typical Process: 1. Online application submission 2. Phone or video screen with the hiring manager 3. Technical writing assessment 4. Final round interview with the team Key Assessment Areas: - Technical writing skills and experience - Knowledge of automation solutions and relevant technologies - Ability to work effectively in an Agile environment - Collaboration and communication skills Application Tips: 1. Tailor your resume and cover letter to highlight your relevant experience and skills for this role. 2. Include specific examples of your technical writing experience and any familiarity with automation solutions. 3. Prepare for the technical writing assessment by brushing up on your DITA and content management system skills. ATS Keywords: - Technical Writing - Automation Solutions - Content Management Systems - Agile Methodologies - Video Development - Collaboration - Analytical Skills - Project Management - User Experience - Research - Communication - Problem Solving - Design Skills - Customer Feedback - Content Curation - Subject Matter Expertise ASSUMPTION: The application process for this role is competitive, and candidates should be prepared to demonstrate their technical writing skills and experience throughout the interview process. ๐Ÿ› ๏ธ Tools & Technologies - DITA - Adobe Creative Cloud (or equivalent video development software) - Content management systems (preferably AEM) - Rally or Jira (for project management) - Adobe Camtasia (or equivalent video editing software) ASSUMPTION: The tools and technologies required for this role are industry-standard and can be learned or improved upon with relevant experience and training. ๐Ÿ‘” Cultural Fit Considerations Company Values: - Respect - Trust - Transparency - Collaboration - Teamwork - Having fun - Giving back to the community Work Style: - Collaborative and inclusive - Fast-paced and dynamic - Focused on innovation and continuous learning - Committed to fostering a diverse and inclusive work environment Self-Assessment Questions: 1. How do you incorporate feedback from end-users, stakeholders, and peers into your technical writing process? 2. Can you provide an example of a time when you had to adapt your writing style to accommodate a specific audience or product requirement? 3. How do you stay up-to-date with the latest trends and best practices in technical writing and automation solutions? ASSUMPTION: Candidates who align with Broadcom's company values and work style will be well-suited for this role and the organization's culture. โš ๏ธ Potential Challenges 1. The fast-paced and dynamic work environment may require candidates to adapt quickly and manage multiple priorities effectively. 2. The role involves collaborating with diverse teams and stakeholders, which may present communication and coordination challenges. 3. The technical nature of the role may require candidates to continuously learn and update their skills to keep up with the latest trends and best practices in automation solutions. ASSUMPTION: Candidates who are proactive, adaptable, and strong communicators will be well-equipped to overcome these potential challenges. ๐Ÿ“ˆ Similar Roles Comparison 1. Product Documentation Specialist: This role is similar to the Senior Technical Writer role but may have a broader scope, focusing on creating and maintaining product documentation for various products within the organization. 2. Technical Content Strategist: This role is more focused on developing and implementing content strategies that align with business objectives and user needs, rather than day-to-day content creation. 3. Technical Editor: This role is primarily focused on reviewing and editing technical content created by others, ensuring accuracy, consistency, and adherence to style guidelines. ASSUMPTION: The Senior Technical Writer role is focused on creating and curating technical content for automation products, with a strong emphasis on collaboration and customer adoption. ๐Ÿ“ Sample Projects 1. User Guide for AI-Powered Automation Platform: Create a comprehensive user guide for an AI-powered automation platform, including step-by-step instructions, screenshots, and best practice recommendations. 2. Video Tutorial Series for Workflow Automation: Develop a series of video tutorials demonstrating how to use workflow automation tools to streamline business processes. 3. Knowledge Base Articles for Intelligent Analytics: Write a set of knowledge base articles explaining how to use intelligent analytics tools to gain insights from data and make data-driven decisions. ASSUMPTION: These sample projects are designed to showcase the candidate's ability to create engaging, informative, and user-friendly technical content for automation products. โ“ Key Questions to Ask During Interview 1. Can you describe the team structure and how this role fits within the broader organization? 2. How does the company support the professional growth and development of its technical writers? 3. Can you provide an example of a recent project that required collaboration between technical writers and other teams? 4. How does the company gather and act on customer feedback to improve its products and services? 5. What are the most challenging aspects of working on automation products, and how does the company support its employees in overcoming these challenges? ASSUMPTION: These interview questions are designed to help candidates better understand the role, the team, and the company, as well as assess their fit with the organization's culture and values. ๐Ÿ“Œ Next Steps for Applicants To apply for this position: 1. Submit your application through this link: 2. Tailor your resume and cover letter to highlight your relevant experience and skills for this role. 3. Prepare for the technical writing assessment by brushing up on your DITA and content management system skills. 4. Follow up with the hiring manager within one week of submitting your application to express your interest in the role. 5. If selected for an interview, be prepared to discuss your technical writing experience and any familiarity with automation solutions. โš ๏ธ Disclaimer This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.