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Senior UX Copywriter

Critical Mass
Full-time
On-site
Vancouver, British Columbia, Canada
✍️ Copywriting & Content Writing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior UX Copywriter

πŸ”Ή Company: Critical Mass

πŸ”Ή Location: Vancouver, British Columbia, Canada

πŸ”Ή Job Type: On-site, Full-time

πŸ”Ή Category: Advertising Services

πŸ”Ή Date Posted: May 29, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site (5 days a week)

πŸš€ Job Overview

Key aspects of this role include:

  • Collaborating with UX designers, art directors, and producers to bring complex projects to life
  • Ensuring copy tone and style are consistent with visual tone and style
  • Participating in strategic brainstorming, campaign development, and creative execution
  • Maintaining the very highest standards of copywriting and quality control

ASSUMPTION: This role requires a high level of experience and expertise in UX copywriting, with a strong understanding of marketing, advertising, and digital trends.

πŸ“‹ Key Responsibilities

βœ… Collaborate with UX designers, art directors, and producers to bring complex projects to life

βœ… Work closely with art directors and designers to ensure copy tone and style are consistent with visual tone and style

βœ… Participate in strategic brainstorming, campaign development, and creative execution

βœ… Interact with project teams to understand business objectives and audience demographics

βœ… Translate creative direction and copy points from creative briefs into engaging and effective copy concepts

βœ… Maintain the very highest standards of copywriting and quality control

ASSUMPTION: The role involves working on multiple projects simultaneously, requiring strong organizational skills and the ability to manage complex and rapidly evolving copy decks.

🎯 Required Qualifications

Education: Bachelor's degree in English, Journalism, Marketing, or a related field

Experience: 5-7+ years of experience as a copywriter in an agency or in-house environment, including experience with interactive media

Required Skills:

  • Acute attention to detail
  • Exceptional writing skills, including the ability to write in a range of styles for varied projects with diverse audiences
  • A keen enthusiasm for and demonstrable understanding of Web trends and technologies
  • A strong understanding of marketing and advertising principles
  • Experience managing complex and rapidly evolving copy decks
  • The ability to work on multiple projects simultaneously and effectively juggle diverse writing demand

Preferred Skills:

  • Experience with UX design principles
  • Fluency in multiple languages

ASSUMPTION: While not explicitly stated, experience with UX design principles and fluency in multiple languages would be beneficial for this role.

πŸ’° Compensation & Benefits

Salary Range: CAD 75,000 - 90,000 per year

Benefits:

  • Health, dental, and vision insurance
  • Retirement savings plan with company match
  • Employee assistance program
  • Paid time off (vacation, sick, and holidays)
  • Flexible work arrangements

Working Hours: Full-time (40 hours per week), with the expectation to work from an office 5 days a week

ASSUMPTION: The salary range provided is an estimate based on industry standards for senior UX copywriter roles in Vancouver. Benefits are assumed to be standard for the industry and location.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Critical Mass operates in the advertising services industry, working with some of the world's greatest brands to create connected digital ecosystems and unparalleled experiences.

Company Size: With over 1,000 employees, Critical Mass is a mid-sized company that offers a collaborative and creative work environment. This size allows for ample opportunities for growth and learning.

Founded: Critical Mass was founded in Canada and has since expanded to include offices around the world.

Company Description:

  • Critical Mass is a global agency that provides full-service digital capabilities for top brands
  • The company is known for its uncompromising design standards, relentless focus on customers, and ability to put powerful new technologies to work for clients
  • Critical Mass values a friendly and collaborative work environment, with a "so f-n nice" award given to employees who exemplify the company's culture

Company Specialties:

  • Digital Marketing
  • Brand Launch & Experience
  • User Experience & Interaction
  • Design
  • Insight & Planning
  • Digital Campaign Management
  • Social Media
  • Mobile
  • Technology Services
  • Experience Design
  • Experience Distribution
  • Marketing Science
  • eCommerce

Company Website: http://www.criticalmass.com

ASSUMPTION: Critical Mass is a well-established agency with a strong reputation for delivering high-quality work for its clients. The company's size and global presence offer opportunities for career growth and development.

πŸ“Š Role Analysis

Career Level: This role is at the senior level, requiring a high degree of experience and expertise in UX copywriting.

Reporting Structure: The Senior UX Copywriter will report directly to the Creative Director or a similar role.

Work Arrangement: This role requires working on-site, from the Critical Mass office in Vancouver, 5 days a week.

Growth Opportunities:

  • Progression to a leadership or management role within the copywriting department
  • Expansion into other areas of the business, such as strategy or account management
  • Opportunities to work on high-profile, global campaigns for some of the world's most recognized brands

ASSUMPTION: Given the size and global presence of Critical Mass, there are ample opportunities for career growth and development within the company.

🌍 Location & Work Environment

Office Type: Critical Mass' Vancouver office is a collaborative and creative workspace, designed to foster innovation and teamwork.

Office Location(s): 1011 9th Avenue SE, Suite 300, Calgary, Alberta T2G 0H7, CA

Geographic Context:

  • Vancouver is a vibrant, multicultural city with a strong tech industry and a high quality of life
  • The city offers a mix of urban and outdoor living, with easy access to mountains, beaches, and parks
  • Vancouver has a mild, oceanic climate, with cool, wet winters and warm, dry summers

Work Schedule: Full-time (40 hours per week), with the expectation to work from an office 5 days a week

ASSUMPTION: The on-site work arrangement allows for better collaboration and communication with team members, fostering a more creative and productive work environment.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video call with the hiring manager
  • In-person or virtual interview with the creative team
  • Final interview with the Creative Director or a similar role

Key Assessment Areas:

  • Writing samples and portfolio
  • Understanding of UX design principles and digital trends
  • Ability to work collaboratively and manage multiple projects
  • Cultural fit and alignment with Critical Mass' values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Include a portfolio of your best UX copywriting work, demonstrating your range and versatility
  • Prepare for interview questions that focus on your understanding of UX design, digital trends, and your ability to work collaboratively
  • Research Critical Mass' clients and company culture to show your enthusiasm and alignment with the company's values

ATS Keywords: UX copywriter, senior copywriter, digital trends, marketing, advertising, interactive media, collaboration, project management, quality control

ASSUMPTION: The application process for this role is likely to be competitive, with a strong focus on writing samples, portfolio, and cultural fit.

πŸ› οΈ Tools & Technologies

  • Adobe Creative Suite (Photoshop, Illustrator, InDesign)
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Content management systems (CMS)
  • UX design tools (Sketch, Figma, Adobe XD)

ASSUMPTION: While not explicitly stated, familiarity with industry-standard design and content management tools is expected for this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Collaboration
  • Creativity
  • Curiosity
  • Courage
  • Craftsmanship

Work Style:

  • Collaborative and team-oriented
  • Fast-paced and dynamic
  • Focused on delivering high-quality work for clients

Self-Assessment Questions:

  • Do you thrive in a collaborative, fast-paced work environment?
  • Are you passionate about creating engaging and effective copy for digital platforms?
  • Do you have a strong understanding of UX design principles and digital trends?
  • Are you comfortable working on multiple projects simultaneously and managing complex copy decks?

ASSUMPTION: Critical Mass values a collaborative and creative work environment, with a strong focus on delivering high-quality work for clients. Applicants should be comfortable working in a fast-paced, dynamic setting and have a strong understanding of UX design principles and digital trends.

⚠️ Potential Challenges

  • The role requires a high degree of experience and expertise in UX copywriting, which may limit the pool of qualified candidates
  • The on-site work arrangement may not be suitable for candidates who prefer a remote or hybrid work environment
  • The role may involve working on multiple projects simultaneously, which can be challenging and demanding
  • The Vancouver office is located in Calgary, Alberta, which may require relocation for some candidates

ASSUMPTION: While this role offers many exciting opportunities, it also presents some potential challenges that candidates should be aware of before applying.

πŸ“ˆ Similar Roles Comparison

  • Compared to other senior UX copywriter roles, this position offers a competitive salary range and the opportunity to work with some of the world's most recognized brands
  • Critical Mass' global presence and full-service digital capabilities set it apart from other agencies in the industry
  • This role offers the opportunity to work on high-profile, global campaigns, providing valuable experience and exposure for candidates looking to advance their careers in UX copywriting

ASSUMPTION: This role offers a unique combination of competitive compensation, global exposure, and opportunities for career growth and development, making it an attractive opportunity for experienced UX copywriters.

πŸ“ Sample Projects

  • Revising and optimizing the copy for an e-commerce website to improve user experience and conversion rates
  • Creating engaging and informative content for a mobile app, including onboarding screens, in-app messaging, and push notifications
  • Developing a comprehensive style guide and tone of voice guidelines for a global brand, ensuring consistency across all digital touchpoints

ASSUMPTION: These sample projects demonstrate the range and versatility of the UX copywriting work required for this role, as well as the importance of understanding UX design principles and digital trends.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and dynamics within the copywriting department?
  • How does Critical Mass approach UX design and user research, and how does copy fit into this process?
  • What are the most challenging aspects of working on global campaigns, and how does Critical Mass support its employees in overcoming these challenges?
  • How does Critical Mass foster a culture of collaboration and creativity within its teams?
  • What opportunities are there for professional development and growth within the company?

ASSUMPTION: These interview questions are designed to provide insight into the work environment, team dynamics, and career growth opportunities at Critical Mass.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Critical Mass job board
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare a portfolio of your best UX copywriting work, demonstrating your range and versatility
  • Research Critical Mass' clients and company culture to show your enthusiasm and alignment with the company's values
  • Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.