📌 Core Information
🔹 Job Title: Senior UX Writer (Content Design & Strategy), DEX
🔹 Company: OKX
🔹 Location: Hong Kong, Hong Kong SAR
🔹 Job Type: On-site
🔹 Category: IT Services and IT Consulting
🔹 Date Posted: April 10, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Crafting clear, concise, and user-centered content for digital products
- Collaborating with various departments to understand user needs and product goals
- Developing content strategies that align with the company’s brand voice and tone
- Conducting user research, A/B testing, and content audits to improve user engagement and satisfaction
- Creating and maintaining content guidelines, style guides, and best practices
ASSUMPTION: This role requires a strong background in UX writing or content design, with experience working in a fast-paced, global environment.
📋 Key Responsibilities
✅ Craft clear, concise, and user-centered content for digital products, including UI text, microcopy, error messages, tooltips, and onboarding flows, ensuring a seamless and intuitive user experience.
✅ Collaborate closely with product managers, product designers, UX researchers, and developers to understand user needs, product goals, and technical constraints, and deliver content that enhances functionality and usability.
✅ Develop content strategies that align with the company’s brand voice and tone, driving consistency across platforms and products, while adapting to different user personas, use cases, and business needs.
✅ Conduct user research, A/B testing, and content audits to analyze the effectiveness of content, gather insights, and iterate on content solutions to improve user engagement and satisfaction.
✅ Create and maintain content guidelines, style guides, and best practices to ensure a cohesive content experience across multiple teams and projects, fostering alignment and scalability.
ASSUMPTION: This role involves a high degree of collaboration and stakeholder management, requiring strong communication and interpersonal skills.
🎯 Required Qualifications
Education: Bachelor's degree in a relevant field (e.g., English, Journalism, Communications, or a related discipline) or equivalent experience.
Experience: Demonstrated years of experience in UX writing or content design experience, with a strong portfolio or selection of writing samples and past work to share.
Required Skills:
- Proven experience in UX writing or content design
- Experience with common design software and content management systems
- Experience collaborating with stakeholders from Product Management, Product Design, Marketing, User Research, Engineering, and Globalization
- Experience defining, tracking, and reporting on content metrics and an ability to communicate this efficiently to the team
- Ability to adapt quickly and work with a global team across different timezones in a fast-paced environment
- Familiarity working with compliance and legal teams during the content development and approval process
Preferred Skills:
- Ability to understand and communicate in Mandarin
- Ability to work independently or async with your team members
- Passionate about crypto and the idea of democratizing finance
- Deep understanding of Web3 space, particularly about DEX
ASSUMPTION: While not explicitly stated, proficiency in English is likely required for this role due to the global nature of the company and the need to communicate with various teams and stakeholders.
💰 Compensation & Benefits
Salary Range: Competitive total compensation package (not explicitly stated, but implied by the use of "competitive" in the job description)
Benefits:
- Competitive total compensation package
- L&D programs and education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
Working Hours: 40 hours per week
ASSUMPTION: The salary range for this role is competitive and in line with industry standards for a senior-level UX writing position in Hong Kong.
📌 Applicant Insights
🔍 Company Context
Industry: OKX operates in the IT Services and IT Consulting industry, focusing on cryptocurrency exchange, blockchain technology, and decentralized crypto applications (dApps).
Company Size: OKX has 1,001-5,000 employees, making it a mid-sized company with a significant global presence.
Founded: OKX was founded in 2017 and has since grown to become one of the largest crypto exchanges and Web3 platforms in the world.
Company Description:
- OKX believes that the future will be reshaped by crypto, ultimately contributing to every individual's freedom.
- The company offers a crypto exchange, Web3 wallet, and a range of services for both retail and institutional clients.
- OKX is committed to publishing proof of reserves monthly and shipping new innovative security features to ensure a safe and reliable platform.
- The company sponsors various sports teams and events, including McLaren F1 cars and Manchester City FC, to promote its brand and values.
Company Specialties:
- Exchange
- Blockchain
- Futures
- API
- Technology
- Cryptocurrency
Company Website: http://www.okx.com
ASSUMPTION: OKX's focus on innovation, security, and user experience makes it an attractive employer for individuals interested in the crypto and blockchain industries.
📊 Role Analysis
Career Level: This role is at the senior level, requiring a high degree of expertise and experience in UX writing or content design.
Reporting Structure: The Senior UX Writer will report directly to the Head of Content Design and Strategy or a similar role within the organization.
Work Arrangement: This role is on-site, requiring the candidate to work from OKX's Hong Kong office. However, the company may offer flexible work arrangements in the future.
Growth Opportunities:
- As OKX continues to expand, there may be opportunities for the Senior UX Writer to take on additional responsibilities or move into a management role.
- The company's focus on innovation and technology may also present opportunities for the candidate to learn new skills and grow within the organization.
ASSUMPTION: OKX's fast-paced environment and focus on innovation provide ample opportunities for career growth and development.
🌍 Location & Work Environment
Office Type: OKX's Hong Kong office is a modern, collaborative workspace designed to foster innovation and creativity.
Office Location(s): Hong Kong, Hong Kong SAR
Geographic Context:
- Hong Kong is a major global financial hub, making it an ideal location for a crypto exchange and Web3 platform like OKX.
- The city offers a vibrant culture, diverse dining options, and easy access to outdoor activities and nature.
- Hong Kong's time zone (HKT) is 8 hours ahead of Coordinated Universal Time (UTC), which may impact communication and collaboration with global teams.
Work Schedule: The work schedule for this role is Monday to Friday, with standard office hours from 9:00 AM to 6:00 PM. However, the company may offer flexible work arrangements in the future.
ASSUMPTION: OKX's Hong Kong office provides a dynamic and engaging work environment, with ample opportunities for collaboration and professional growth.
💼 Interview & Application Insights
Typical Process:
- Online application submission through the OKX careers website
- Phone or video screening with the HR team
- Technical assessment or portfolio review
- On-site or virtual interview with the hiring manager and/or team members
- Final round interview with senior leadership
Key Assessment Areas:
- Writing samples and portfolio
- Content strategy and planning skills
- Collaboration and communication skills
- Understanding of the crypto and blockchain industries
- Adaptability and cultural fit
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare a strong portfolio or selection of writing samples that demonstrate your expertise in UX writing or content design
- Research OKX's products, services, and company culture to show your enthusiasm and understanding of the role
- Practice common interview questions and prepare thoughtful responses that showcase your skills and experience
ATS Keywords: UX writing, content design, user research, A/B testing, content audits, content strategy, collaboration, stakeholder management, crypto, blockchain, Web3, DEX
ASSUMPTION: OKX's hiring process is designed to assess the candidate's technical skills, cultural fit, and ability to thrive in a fast-paced, global environment.
🛠️ Tools & Technologies
- Design software (e.g., Sketch, Figma, Adobe XD)
- Content management systems (e.g., Contentful, Sanity, Strapi)
- Project management tools (e.g., Asana, Trello, Jira)
- Collaboration and communication tools (e.g., Slack, Microsoft Teams, Google Workspace)
- Analytics and reporting tools (e.g., Google Analytics, Mixpanel, Amplitude)
ASSUMPTION: OKX uses a range of tools and technologies to support its content design and development processes, and candidates should be comfortable working with industry-standard software.
👔 Cultural Fit Considerations
Company Values:
- Good sportmanship
- The pursuit to be better
- Making the world more efficient, transparent, and connected
Work Style:
- Collaborative and team-oriented
- Fast-paced and dynamic
- Focused on innovation and continuous improvement
- Global and diverse
Self-Assessment Questions:
- How do you approach working with a global team across different timezones?
- Can you provide an example of a time when you had to adapt quickly to a new tool or technology?
- How do you ensure that your content is accessible and inclusive for a diverse user base?
ASSUMPTION: OKX's culture values collaboration, innovation, and continuous improvement, and candidates should be able to demonstrate these qualities in their application and interview.
⚠️ Potential Challenges
- The fast-paced nature of the role may require the candidate to manage multiple projects and deadlines simultaneously
- The global nature of the company may present challenges in coordinating with teams across different timezones
- The candidate may need to work with various stakeholders, each with their own priorities and expectations
- The role may require the candidate to adapt to new tools, technologies, or processes as the company evolves
ASSUMPTION: OKX's dynamic and fast-paced environment may present unique challenges for the successful candidate, but also offers ample opportunities for growth and development.
📈 Similar Roles Comparison
- Unlike traditional content design roles, this position focuses on the crypto and blockchain industries, requiring a deep understanding of Web3 space and DEX
- OKX's global presence and user base necessitate a strong focus on localization and cultural sensitivity in content creation
- As a senior-level role, this position offers significant opportunities for career growth and development within the organization
ASSUMPTION: This role is unique in its focus on the crypto and blockchain industries, and candidates should have a strong interest and understanding of these fields to succeed.
📝 Sample Projects
- Redesigning the user onboarding flow for OKX's Web3 wallet to improve user engagement and satisfaction
- Collaborating with the product team to develop content for a new DEX feature, ensuring clarity and usability for users
- Conducting a content audit of OKX's exchange platform to identify opportunities for improvement and optimization
ASSUMPTION: OKX's focus on innovation and user experience provides ample opportunities for the Senior UX Writer to work on impactful and challenging projects.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics for this role?
- How does OKX support the professional development and growth of its employees?
- What are the biggest challenges facing the content design team, and how can this role help address them?
- How does OKX approach collaboration and communication with global teams?
- What are the key priorities for this role in the first 90 days?
ASSUMPTION: Asking thoughtful and insightful questions during the interview demonstrates the candidate's interest in the role and commitment to success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through OKX's careers website
- Prepare a tailored resume and cover letter that highlights your relevant experience and skills for this role
- Compile a strong portfolio or selection of writing samples that showcase your expertise in UX writing or content design
- Research OKX's products, services, and company culture to show your enthusiasm and understanding of the role
- Practice common interview questions and prepare thoughtful responses that showcase your skills and experience
- Follow up with OKX's HR team one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
