📌 Core Information
🔹 Job Title: Senior UX Writer (Contractor)
🔹 Company: KAYAK
🔹 Location: Remote (United States)
🔹 Job Type: Contractor
🔹 Category: Technology, Information and Internet
🔹 Date Posted: July 10, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote Solely
🚀 Job Overview
Key aspects of this role include:
- Crafting clear, consistent, and useful copy that puts the traveler first
- Collaborating with Product Marketing, UX, Design, and Localization teams
- Optimizing product copy across web, app, and email
- Supporting onboarding and education flows
- Experimentation and testing to improve messaging
ASSUMPTION: This role requires strong communication skills, attention to detail, and the ability to work independently and collaboratively in a remote setting.
📋 Key Responsibilities
✅ Craft and optimize product copy for features like Trips, Explore, Flex Dates, and Price Alerts
✅ Write thoughtful, traveler-first messaging that is clear, consistent, and useful
✅ Support onboarding and education flows with tooltips, modals, and walkthrough copy
✅ Experiment and test new ways of saying things and measure what works best
✅ Collaborate with various teams to ensure messaging travels well across platforms and aligns with brand tone
ASSUMPTION: This role may require occasional overtime or flexibility in working hours to meet project deadlines.
🎯 Required Qualifications
Education: Bachelor's degree in English, Journalism, Communications, or a related field (or equivalent experience)
Experience: 5+ years of proven experience in UX writing or product content design
Required Skills:
- Native-level fluency in English
- Ability to adhere and align writing with an established brand tone of voice
- Portfolio showcasing smart, user-centered copy across digital platforms
- Experience in travel, e-commerce, or data-rich products (a plus)
- Strong systems thinking and documentation skills
- Comfortable working with data, A/B tests, and UX research insights
- Clear communication and collaboration skills
- Self-directed and remote-ready with good async workflow management
Preferred Skills:
- Experience with Figma, Jira, Slack, CMS, or localization tools
- Available for 10-20 hours per week with the ability to increase
ASSUMPTION: Candidates with experience in travel, e-commerce, or data-rich products may have an advantage in this role.
💰 Compensation & Benefits
Salary Range: $60,000 - $90,000 USD per year (full-time equivalent, based on industry standards for a Senior UX Writer role)
Benefits:
- Flexible work arrangement (remote, part-time)
- Opportunity to work with a global team and impact a wide audience
Working Hours: 10-20 hours per week, with the ability to increase
ASSUMPTION: The salary range provided is an estimate based on industry standards for a Senior UX Writer role. The actual salary may vary depending on factors such as experience, skills, and market conditions.
📌 Applicant Insights
🔍 Company Context
Industry: Technology, Information and Internet
Company Size: 1,001-5,000 employees
Founded: 2004
Company Description:
- KAYAK is the world’s leading travel search engine
- Offers metasearch brands including SWOODOO, checkfelix, momondo, Cheapflights, Mundi, and HotelsCombined
- Part of Booking Holdings (NASDAQ: BKNG)
Company Specialties:
Company Website: http://www.kayak.com
ASSUMPTION: KAYAK's large user base and global presence provide ample opportunities for impact and growth in this role.
📊 Role Analysis
Career Level: Senior
Reporting Structure: This role will work mainly with Product Marketing and UX teams
Work Arrangement: Remote, part-time (10-20 hours per week, with the ability to increase)
Growth Opportunities:
- Potential to increase hours and take on more responsibilities
- Opportunity to work on various features and projects
- Exposure to a global team and diverse user base
ASSUMPTION: This role offers growth opportunities through increased hours, expanded responsibilities, and exposure to diverse projects and users.
🌍 Location & Work Environment
Office Type: Remote (no physical office required)
Office Location(s): N/A (remote work)
Geographic Context:
- KAYAK has offices in multiple countries, including the United States
- Remote work allows for flexibility and work-life balance
- Opportunity to work with a global team and user base
Work Schedule: Flexible, with the ability to increase hours as needed
ASSUMPTION: The remote work arrangement provides flexibility and the opportunity to work with a diverse, global team.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- Portfolio review and writing test
- Final interview with the team
Key Assessment Areas:
- Writing samples and portfolio
- Communication and collaboration skills
- Understanding of UX writing principles
- Alignment with KAYAK's brand tone of voice
Application Tips:
- Tailor your resume and portfolio to highlight relevant experience and skills
- Prepare examples of your work that demonstrate your ability to craft clear, user-centered copy
- Be ready to discuss your approach to UX writing and how you incorporate user research and data into your process
ATS Keywords: UX Writing, Product Content Design, Copywriting, User-Centered Design, Collaboration, Data Analysis, A/B Testing, UX Research, Brand Tone, Documentation, Figma, Jira, Slack, CMS, Localization Tools
ASSUMPTION: The application process may vary depending on the specific needs of the hiring team and the volume of applicants.
🛠️ Tools & Technologies
- Figma
- Jira
- Slack
- CMS
- Localization tools
ASSUMPTION: Familiarity with these tools is not required but may be beneficial for this role.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric
- Innovative
- Collaborative
- Data-driven
Work Style:
- Remote-friendly and flexible
- Results-oriented and autonomous
- Collaborative and team-focused
Self-Assessment Questions:
- Do you have strong communication skills and the ability to work independently and collaboratively in a remote setting?
- Are you comfortable working with data, A/B tests, and UX research insights to inform your writing?
- Do you have experience crafting clear, user-centered copy for digital platforms?
ASSUMPTION: Candidates who align with KAYAK's values and work style will be a good fit for this role.
⚠️ Potential Challenges
- Managing multiple projects and deadlines in a remote work environment
- Adapting to a new brand tone of voice and writing style
- Working with a diverse, global team and user base
- Keeping up with industry trends and best practices in UX writing
ASSUMPTION: These challenges can be overcome with strong communication, organization, and a willingness to learn and adapt.
📈 Similar Roles Comparison
- This role is similar to other Senior UX Writer positions but may offer more flexibility and remote work opportunities
- KAYAK's global presence and user base provide unique challenges and opportunities compared to smaller organizations
- This role may offer more growth opportunities than entry-level or junior UX writing positions
ASSUMPTION: Candidates should research similar roles and consider their preferences for company size, work arrangement, and growth opportunities when applying.
📝 Sample Projects
- Onboarding messages for the KAYAK Trips feature (calendar sync, notifications, etc.)
- Rewriting the Explore or Flex Dates copy to better highlight the value and adhere to KAYAK style
- Helping evaluate user benefits for products in a qualitative measure and structuring benefit priorities
- Helping build a scalable messaging library to keep our copy consistent and efficient
ASSUMPTION: These projects are examples of the types of tasks a Senior UX Writer might work on at KAYAK. The specific projects and features may vary depending on the team's priorities and needs.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and how this role fits into the organization?
- How does KAYAK approach UX writing and user research, and how will this role contribute to that process?
- What are the most important qualities and skills for success in this role?
- How does KAYAK support the professional development and growth of its UX writers?
- What are the biggest challenges facing the UX writing team currently, and how can this role help address them?
ASSUMPTION: These questions are designed to help candidates better understand the role, the team, and the company, and to demonstrate their interest and engagement in the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and portfolio to highlight your relevant experience and skills
- Prepare examples of your work that demonstrate your ability to craft clear, user-centered copy
- Be ready to discuss your approach to UX writing and how you incorporate user research and data into your process
- Follow up with the hiring team one week after your application to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
