π Core Information
πΉ Job Title: Senior UX Writer (Contractor)
πΉ Company: KAYAK
πΉ Location: Berlin, Germany
πΉ Job Type: Contractor, Remote
πΉ Category: Technology, Information and Internet
πΉ Date Posted: July 1, 2025
πΉ Experience Level: 5-10 years
πΉ Remote Status: Remote (Berlin, Germany)
π Job Overview
Key aspects of this role include:
- Crafting clear, consistent, and useful copy that puts the traveler first
- Collaborating with Product Marketing, UX, Design, and Localization teams
- Optimizing product copy across web, app, and email for features like Trips, Explore, and Flex Dates
- Supporting onboarding and education flows with helpful and human copy
- Experimenting and testing new ways of saying things to measure what works best
ASSUMPTION: This role requires a strong understanding of user-centered design principles and the ability to work effectively with cross-functional teams.
π Key Responsibilities
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Work mainly with Product Marketing and UX teams to craft and optimize product copy
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Write thoughtful, traveler-first messaging across web, app, and email, keeping tone, clarity, and consistency top of mind
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Support onboarding and education flows with tooltips, modals, and walkthrough copy thatβs as useful as it is human
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Experiment and test new ways of saying things and measure what works best
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Collaborate with Designers, PMs, Brand, and Localization teams to ensure messaging travels well
ASSUMPTION: This role may require occasional overtime to meet project deadlines.
π― Required Qualifications
Education: Not specified (industry experience is more important)
Experience: 5+ years of proven experience in UX writing or product content design
Required Skills:
- Native-level fluency in English
- Ability to adhere and align writing with an established brand tone of voice
- Portfolio showcasing smart, user-centered copy across digital platforms
- Strong systems thinker with experience in scaling messaging with documentation
- Comfortable working with data, A/B tests, and UX research insights
- Clear communicator and natural collaborator
- Self-directed, remote-ready, and good with async workflows
Preferred Skills:
- Experience in travel, e-commerce, or data-rich products
- Familiarity with Figma, Jira, Slack, a CMS, or localization tools
ASSUMPTION: Candidates with a background in travel, e-commerce, or data-rich products may have an advantage in this role.
π° Compensation & Benefits
Salary Range: β¬45,000 - β¬60,000 per year (full-time equivalent, based on industry standards for a senior UX writer in Germany)
Benefits:
- Flexible working hours
- Remote work opportunities
- Potential to increase hours based on project needs
Working Hours: 10-20 hours per week, with the ability to increase
ASSUMPTION: The salary range is an estimate based on industry standards for a senior UX writer in Germany. Actual compensation may vary based on experience and performance.
π Applicant Insights
π Company Context
Industry: Technology, Information and Internet
Company Size: 1,001-5,000 employees
Founded: 2004
Company Description:
- KAYAK is the worldβs leading travel search engine, helping millions of travelers find their perfect flight, stay, rental car, cruise, or vacation package
- Part of Booking Holdings (NASDAQ: BKNG), KAYAK is redefining the in-travel experience with its app and new accommodation software
- KAYAK is an equal opportunity employer, welcoming and encouraging candidates from all backgrounds and experiences to apply for roles on their team
Company Specialties:
Company Website: www.kayak.com
ASSUMPTION: KAYAK's focus on user-centered design and continuous improvement makes it an attractive place for UX writers to grow their careers.
π Role Analysis
Career Level: Senior
Reporting Structure: This role will work mainly with Product Marketing and UX teams, collaborating with Designers, PMs, Brand, and Localization teams
Work Arrangement: Remote, with the ability to increase hours based on project needs
Growth Opportunities:
- Potential to increase hours based on project needs
- Opportunity to work on high-impact features and improve the traveler experience
- Chance to collaborate with and learn from experienced professionals in the field
ASSUMPTION: This role offers opportunities for growth and learning, particularly for candidates interested in expanding their skills in UX writing and collaboration.
π Location & Work Environment
Office Type: Remote (with the option to work from KAYAK's Berlin office)
Office Location(s): Berlin, Germany
Geographic Context:
- Berlin is a vibrant, multicultural city with a thriving tech industry
- The city offers a high quality of life, with numerous cultural attractions, parks, and recreational opportunities
- Berlin has a humid continental climate, with warm summers and cold winters
Work Schedule: Flexible, with the ability to increase hours based on project needs
ASSUMPTION: Berlin's vibrant tech industry and high quality of life make it an attractive location for remote workers in the UX writing field.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- Take-home writing test or assignment
- Final interview with the team
Key Assessment Areas:
- Writing samples and portfolio
- Cultural fit and collaboration skills
- Understanding of user-centered design principles
Application Tips:
- Tailor your resume and cover letter to highlight your UX writing experience and relevant skills
- Include a portfolio of your best work, showcasing your ability to craft clear, consistent, and useful copy
- Be prepared to discuss your approach to user-centered design and collaboration
ATS Keywords: UX Writing, Product Content Design, User-Centered Design, Collaboration, Data Analysis, A/B Testing, UX Research, Brand Tone, Travel Industry Knowledge, E-commerce Experience, Documentation, Figma, Jira, Slack, CMS
ASSUMPTION: KAYAK's application process is designed to assess candidates' writing skills, cultural fit, and understanding of user-centered design principles.
π οΈ Tools & Technologies
ASSUMPTION: Familiarity with these tools is not required, but may be helpful for candidates with relevant experience.
π Cultural Fit Considerations
Company Values:
- User-focused
- Innovative
- Collaborative
- Data-driven
Work Style:
- Remote-friendly
- Flexible and adaptable
- Results-oriented
- Data-informed
Self-Assessment Questions:
- Do you have a strong understanding of user-centered design principles?
- Are you comfortable working remotely and collaborating with cross-functional teams?
- Do you have experience working with data, A/B tests, and UX research insights?
ASSUMPTION: KAYAK values candidates who are user-focused, innovative, collaborative, and data-driven, with a strong understanding of user-centered design principles and the ability to work effectively in a remote environment.
β οΈ Potential Challenges
- Managing multiple projects and deadlines in a remote work environment
- Adapting to a new brand tone of voice and style guide
- Working with a diverse, global team across different time zones
- Keeping up with the latest trends and best practices in UX writing
ASSUMPTION: These challenges can be overcome with strong communication, time management, and adaptability skills.
π Similar Roles Comparison
- This role is similar to other senior UX writing positions, but may offer more flexibility and remote work opportunities
- KAYAK's focus on user-centered design and continuous improvement sets it apart from other companies in the industry
- This role may offer more growth and learning opportunities than similar positions at smaller companies
ASSUMPTION: Candidates should research similar roles at other companies to better understand the market and their own expectations for compensation and benefits.
π Sample Projects
- Onboarding messages for the KAYAK Trips feature (calendar sync, notifications, etc.)
- Rewriting the Explore or Flex Dates copy to better highlight the value and adhere to KAYAK style
- Helping evaluate user benefits for products in a qualitative measure and structuring benefit priorities
- Helping build a scalable messaging library to keep our copy consistent and efficient
ASSUMPTION: These projects are examples of the types of work a Senior UX Writer at KAYAK might be expected to perform. Actual projects may vary based on the company's needs and priorities.
β Key Questions to Ask During Interview
- Can you describe the team structure and how this role fits into it?
- How does KAYAK approach user-centered design and collaboration?
- What are the biggest challenges facing the UX writing team currently, and how might this role help address them?
- What opportunities are there for growth and learning in this role?
- How does KAYAK support work-life balance for remote employees?
ASSUMPTION: These questions are designed to help candidates better understand the role, the team, and the company culture, and to assess their fit for the position.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your UX writing experience and relevant skills
- Include a portfolio of your best work, showcasing your ability to craft clear, consistent, and useful copy
- Prepare for a take-home writing test or assignment, demonstrating your understanding of user-centered design principles and your ability to craft effective copy
- Follow up with the hiring manager one week after submission to confirm receipt of your application
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.