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Senior UX Writer (Contractor)

KAYAK
Full-time
On-site
Berlin, Berlin, Germany
✍️ Copywriting & Content Writing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior UX Writer (Contractor)

πŸ”Ή Company: KAYAK

πŸ”Ή Location: Berlin, Germany

πŸ”Ή Job Type: Contractor, Remote

πŸ”Ή Category: Technology, Information and Internet

πŸ”Ή Date Posted: July 1, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Remote (Berlin, Germany)

πŸš€ Job Overview

Key aspects of this role include:

  • Crafting clear, consistent, and useful copy that puts the traveler first
  • Collaborating with Product Marketing, UX, Design, and Localization teams
  • Optimizing product copy across web, app, and email for features like Trips, Explore, and Flex Dates
  • Supporting onboarding and education flows with helpful and human copy
  • Experimenting and testing new ways of saying things to measure what works best

ASSUMPTION: This role requires a strong understanding of user-centered design principles and the ability to work effectively with cross-functional teams.

πŸ“‹ Key Responsibilities

βœ… Work mainly with Product Marketing and UX teams to craft and optimize product copy

βœ… Write thoughtful, traveler-first messaging across web, app, and email, keeping tone, clarity, and consistency top of mind

βœ… Support onboarding and education flows with tooltips, modals, and walkthrough copy that’s as useful as it is human

βœ… Experiment and test new ways of saying things and measure what works best

βœ… Collaborate with Designers, PMs, Brand, and Localization teams to ensure messaging travels well

ASSUMPTION: This role may require occasional overtime to meet project deadlines.

🎯 Required Qualifications

Education: Not specified (industry experience is more important)

Experience: 5+ years of proven experience in UX writing or product content design

Required Skills:

  • Native-level fluency in English
  • Ability to adhere and align writing with an established brand tone of voice
  • Portfolio showcasing smart, user-centered copy across digital platforms
  • Strong systems thinker with experience in scaling messaging with documentation
  • Comfortable working with data, A/B tests, and UX research insights
  • Clear communicator and natural collaborator
  • Self-directed, remote-ready, and good with async workflows

Preferred Skills:

  • Experience in travel, e-commerce, or data-rich products
  • Familiarity with Figma, Jira, Slack, a CMS, or localization tools

ASSUMPTION: Candidates with a background in travel, e-commerce, or data-rich products may have an advantage in this role.

πŸ’° Compensation & Benefits

Salary Range: €45,000 - €60,000 per year (full-time equivalent, based on industry standards for a senior UX writer in Germany)

Benefits:

  • Flexible working hours
  • Remote work opportunities
  • Potential to increase hours based on project needs

Working Hours: 10-20 hours per week, with the ability to increase

ASSUMPTION: The salary range is an estimate based on industry standards for a senior UX writer in Germany. Actual compensation may vary based on experience and performance.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Technology, Information and Internet

Company Size: 1,001-5,000 employees

Founded: 2004

Company Description:

  • KAYAK is the world’s leading travel search engine, helping millions of travelers find their perfect flight, stay, rental car, cruise, or vacation package
  • Part of Booking Holdings (NASDAQ: BKNG), KAYAK is redefining the in-travel experience with its app and new accommodation software
  • KAYAK is an equal opportunity employer, welcoming and encouraging candidates from all backgrounds and experiences to apply for roles on their team

Company Specialties:

  • Travel Tools

Company Website: www.kayak.com

ASSUMPTION: KAYAK's focus on user-centered design and continuous improvement makes it an attractive place for UX writers to grow their careers.

πŸ“Š Role Analysis

Career Level: Senior

Reporting Structure: This role will work mainly with Product Marketing and UX teams, collaborating with Designers, PMs, Brand, and Localization teams

Work Arrangement: Remote, with the ability to increase hours based on project needs

Growth Opportunities:

  • Potential to increase hours based on project needs
  • Opportunity to work on high-impact features and improve the traveler experience
  • Chance to collaborate with and learn from experienced professionals in the field

ASSUMPTION: This role offers opportunities for growth and learning, particularly for candidates interested in expanding their skills in UX writing and collaboration.

🌍 Location & Work Environment

Office Type: Remote (with the option to work from KAYAK's Berlin office)

Office Location(s): Berlin, Germany

Geographic Context:

  • Berlin is a vibrant, multicultural city with a thriving tech industry
  • The city offers a high quality of life, with numerous cultural attractions, parks, and recreational opportunities
  • Berlin has a humid continental climate, with warm summers and cold winters

Work Schedule: Flexible, with the ability to increase hours based on project needs

ASSUMPTION: Berlin's vibrant tech industry and high quality of life make it an attractive location for remote workers in the UX writing field.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • Take-home writing test or assignment
  • Final interview with the team

Key Assessment Areas:

  • Writing samples and portfolio
  • Cultural fit and collaboration skills
  • Understanding of user-centered design principles

Application Tips:

  • Tailor your resume and cover letter to highlight your UX writing experience and relevant skills
  • Include a portfolio of your best work, showcasing your ability to craft clear, consistent, and useful copy
  • Be prepared to discuss your approach to user-centered design and collaboration

ATS Keywords: UX Writing, Product Content Design, User-Centered Design, Collaboration, Data Analysis, A/B Testing, UX Research, Brand Tone, Travel Industry Knowledge, E-commerce Experience, Documentation, Figma, Jira, Slack, CMS

ASSUMPTION: KAYAK's application process is designed to assess candidates' writing skills, cultural fit, and understanding of user-centered design principles.

πŸ› οΈ Tools & Technologies

  • Figma
  • Jira
  • Slack
  • CMS

ASSUMPTION: Familiarity with these tools is not required, but may be helpful for candidates with relevant experience.

πŸ‘” Cultural Fit Considerations

Company Values:

  • User-focused
  • Innovative
  • Collaborative
  • Data-driven

Work Style:

  • Remote-friendly
  • Flexible and adaptable
  • Results-oriented
  • Data-informed

Self-Assessment Questions:

  • Do you have a strong understanding of user-centered design principles?
  • Are you comfortable working remotely and collaborating with cross-functional teams?
  • Do you have experience working with data, A/B tests, and UX research insights?

ASSUMPTION: KAYAK values candidates who are user-focused, innovative, collaborative, and data-driven, with a strong understanding of user-centered design principles and the ability to work effectively in a remote environment.

⚠️ Potential Challenges

  • Managing multiple projects and deadlines in a remote work environment
  • Adapting to a new brand tone of voice and style guide
  • Working with a diverse, global team across different time zones
  • Keeping up with the latest trends and best practices in UX writing

ASSUMPTION: These challenges can be overcome with strong communication, time management, and adaptability skills.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to other senior UX writing positions, but may offer more flexibility and remote work opportunities
  • KAYAK's focus on user-centered design and continuous improvement sets it apart from other companies in the industry
  • This role may offer more growth and learning opportunities than similar positions at smaller companies

ASSUMPTION: Candidates should research similar roles at other companies to better understand the market and their own expectations for compensation and benefits.

πŸ“ Sample Projects

  • Onboarding messages for the KAYAK Trips feature (calendar sync, notifications, etc.)
  • Rewriting the Explore or Flex Dates copy to better highlight the value and adhere to KAYAK style
  • Helping evaluate user benefits for products in a qualitative measure and structuring benefit priorities
  • Helping build a scalable messaging library to keep our copy consistent and efficient

ASSUMPTION: These projects are examples of the types of work a Senior UX Writer at KAYAK might be expected to perform. Actual projects may vary based on the company's needs and priorities.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and how this role fits into it?
  • How does KAYAK approach user-centered design and collaboration?
  • What are the biggest challenges facing the UX writing team currently, and how might this role help address them?
  • What opportunities are there for growth and learning in this role?
  • How does KAYAK support work-life balance for remote employees?

ASSUMPTION: These questions are designed to help candidates better understand the role, the team, and the company culture, and to assess their fit for the position.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your UX writing experience and relevant skills
  • Include a portfolio of your best work, showcasing your ability to craft clear, consistent, and useful copy
  • Prepare for a take-home writing test or assignment, demonstrating your understanding of user-centered design principles and your ability to craft effective copy
  • Follow up with the hiring manager one week after submission to confirm receipt of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.