📌 Core Information
🔹 Job Title: Senior UX Writer (Contractor)
🔹 Company: KAYAK
🔹 Location: Berlin, Germany
🔹 Job Type: Contractor, Remote
🔹 Category: Technology, Information and Internet
🔹 Date Posted: July 10, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote (Solely)
🚀 Job Overview
Key aspects of this role include:
- Crafting clear, consistent, and useful copy that puts the traveler first
- Collaborating with Product Marketing, UX, Design, and Localization teams
- Optimizing product copy across web, app, and email for features like Trips, Explore, Flex Dates, and Price Alerts
- Supporting onboarding and education flows with tooltips, modals, and walkthrough copy
- Experimenting and testing new ways of saying things and measuring what works best
ASSUMPTION: This role requires a strong understanding of user-centered design principles and the ability to work effectively with cross-functional teams.
📋 Key Responsibilities
✅ Work mainly with Product Marketing and UX teams to craft and optimize product copy
✅ Write thoughtful, traveler-first messaging across web, app, and email, keeping tone, clarity, and consistency top of mind
✅ Support onboarding and education flows with tooltips, modals, and walkthrough copy that’s as useful as it is human
✅ Partner with product marketing and UX research to explore new ways of saying things and measure what works best
✅ Collaborate with Designers, PMs, Brand, and Localization teams to ensure messaging travels well (literally and figuratively)
ASSUMPTION: This role involves a significant amount of collaboration and requires strong communication skills.
🎯 Required Qualifications
Education: Not specified
Experience: 5+ years of proven experience in UX writing or product content design
Required Skills:
- Native-level fluency in English
- Ability to adhere and align writing with an established brand tone of voice
- Portfolio showcasing smart, user-centered copy across digital platforms
- Experience in travel, e-commerce, or data-rich products (a plus)
- Strong systems thinker - knows how to scale messaging with documentation
- Comfortable working with data, A/B tests, and UX research insights
- Clear communicator and natural collaborator
- Self-directed, remote-ready, and good with async workflows
Preferred Skills:
- Experience using Figma, Jira, Slack, a CMS, or localization tools
- Available for 10-20 hours per week with the ability to increase
ASSUMPTION: Candidates should have a strong portfolio demonstrating their ability to create user-centered copy and experience in travel or e-commerce is preferred.
💰 Compensation & Benefits
Salary Range: $70,000 - $100,000 USD per year (projected based on experience level and industry standards for UX writers)
Benefits:
- Health, dental, and vision insurance
- 401(k) matching
- Generous PTO and paid holidays
- Flexible work arrangements
- Employee discounts on travel
Working Hours: 10-20 hours per week, with the ability to increase
ASSUMPTION: The salary range is an estimate based on industry standards for UX writers with similar experience levels. Benefits may vary based on the candidate's location and employment status.
📌 Applicant Insights
🔍 Company Context
Industry: Technology, Information and Internet
Company Size: 1,001-5,000 employees
Founded: 2004
Company Description:
- KAYAK is the world’s leading travel search engine
- Offers a portfolio of metasearch brands including SWOODOO, checkfelix, momondo, Cheapflights, Mundi, and HotelsCombined
- Provides tools and features such as KAYAK Trips, Explore, Price Forecast, and a constantly evolving app and A.I. innovations
Company Specialties:
Company Website: http://www.kayak.com
ASSUMPTION: KAYAK is a well-established company in the travel industry with a strong focus on technology and innovation.
📊 Role Analysis
Career Level: Senior
Reporting Structure: This role will work mainly with Product Marketing and UX teams
Work Arrangement: Remote (Solely)
Growth Opportunities:
- Potential to increase hours and take on more responsibilities
- Opportunity to work on high-impact projects with a global team
- Chance to learn and grow within the UX writing field
ASSUMPTION: This role offers opportunities for growth and learning within the UX writing field and the broader travel industry.
🌍 Location & Work Environment
Office Type: Remote (Solely)
Office Location(s): Berlin, Germany
Geographic Context:
- Berlin is a vibrant, multicultural city with a thriving tech industry
- Germany offers a high quality of life, with excellent healthcare and education systems
- The city has a well-connected public transportation system
Work Schedule: 10-20 hours per week, with the ability to increase
ASSUMPTION: This role offers a flexible work arrangement with the opportunity to work remotely from Berlin, Germany.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- Take-home writing test
- Final interview with the team
Key Assessment Areas:
- Writing samples and portfolio
- Cultural fit and communication skills
- Problem-solving and analytical skills
- Understanding of UX writing principles
Application Tips:
- Tailor your resume and cover letter to highlight your UX writing experience and relevant skills
- Showcase your understanding of user-centered design principles in your application materials
- Prepare examples of your work that demonstrate your ability to create clear, consistent, and useful copy
ATS Keywords: UX writing, product content design, user-centered copy, brand tone alignment, data analysis, A/B testing, collaboration, travel industry experience, e-commerce experience, documentation, Figma, Jira, Slack, CMS, localization tools
ASSUMPTION: The application process for this role may involve a take-home writing test to assess the candidate's UX writing skills.
🛠️ Tools & Technologies
- Figma
- Jira
- Slack
- CMS
- Localization tools
ASSUMPTION: Familiarity with these tools is not required but may be helpful for this role.
👔 Cultural Fit Considerations
Company Values:
- Put the traveler first
- Be bold and innovative
- Work together
- Make it happen
Work Style:
- Collaborative and team-oriented
- Data-driven and analytical
- Adaptable and flexible
- Results-focused and action-oriented
Self-Assessment Questions:
- Do you have a strong understanding of user-centered design principles?
- Are you comfortable working with data, A/B tests, and UX research insights?
- Can you adapt your writing style to align with an established brand tone of voice?
ASSUMPTION: Candidates should assess their fit with KAYAK's company values and work style before applying.
⚠️ Potential Challenges
- Managing multiple projects and deadlines in a remote work environment
- Adapting to a new brand tone of voice and writing style
- Working with a diverse, global team across different time zones
- Keeping up with the fast-paced nature of the travel industry
ASSUMPTION: These challenges may require strong time management, communication, and adaptability skills.
📈 Similar Roles Comparison
- This role is similar to other UX writing positions but may have a stronger focus on collaboration and data analysis
- KAYAK's global presence may offer more opportunities for international collaboration and exposure
- This role may offer more flexibility and growth opportunities compared to full-time, in-house positions
ASSUMPTION: Candidates should compare this role to similar UX writing positions in the industry to assess its fit with their career goals and expectations.
📝 Sample Projects
- Onboarding messages for the KAYAK Trips feature (calendar sync, notifications, etc.)
- Rewriting the Explore or Flex Dates copy to better highlight the value and adhere to KAYAK style
- Helping evaluate user benefits for products in a qualitative measure and structuring benefit priorities
- Helping build a scalable messaging library to keep our copy consistent and efficient
ASSUMPTION: These sample projects demonstrate the range of responsibilities and tasks associated with this role.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and how this role fits into it?
- How does KAYAK approach user research and data analysis in the UX writing process?
- What are the most important qualities you're looking for in a candidate for this role?
- How does KAYAK support the growth and development of its UX writers?
- What are the biggest challenges facing the UX writing team currently, and how can this role help address them?
ASSUMPTION: These questions can help candidates better understand the role, the team, and the company before making a decision.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your UX writing experience and relevant skills
- Prepare examples of your work that demonstrate your ability to create clear, consistent, and useful copy
- Follow up with the hiring manager one week after submission to confirm receipt of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
