Service Content Developer

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📌 Core Information

🔹 Job Title: Service Content Developer

🔹 Company: Lely

🔹 Location: Maassluis, Zuid-Holland, Netherlands

🔹 Job Type: On-site

🔹 Category: Machinery Manufacturing

🔹 Date Posted: Wed Apr 02 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Hybrid

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Create and manage English content for technical communication platforms.
• Collaborate with technical teams to develop training materials.
• Ensure that content meets communication and technical standards.
• Facilitate continuous learning and feedback integration.

ASSUMPTION: The role may involve significant collaboration with cross-functional teams to ensure content accuracy and relevance to users' needs.

📋 Key Responsibilities

✅ Create and maintain content for troubleshooting apps and newsletters.

✅ Support in developing training materials for global use.

✅ Evaluate technical information to ensure clear communication to end users.

✅ Process feedback from field technicians to improve content effectiveness.

ASSUMPTION: The responsibilities require an understanding of technical processes and the ability to translate complex information into understandable content for technical service teams.

🎯 Required Qualifications

Education: A completed HBO (Higher Professional Education) degree.

Experience: Technical affinity with a background in content development is preferred.

Required Skills:

• Technical Affinity
• Excellent English Proficiency (written and spoken)
• Strong communication skills

Preferred Skills:

• Multilingual capabilities
• Experience with content management systems

ASSUMPTION: Strong linguistic abilities and a technical background are crucial to ensure effective communication of complex technical concepts.

💰 Compensation & Benefits

Salary Range: €3,500 - €4,800 gross per month

Benefits:

• 27 vacation days and 13 ADV days
• Flexible working hours and hybrid work options
• Comprehensive insurance premium contributions

Working Hours: 40 hours per week with flexible scheduling

ASSUMPTION: Benefits are designed to support work-life balance and personal development in alignment with company values.

📌 Applicant Insights

🔍 Company Context

Industry: Machinery Manufacturing

Company Size: 201-500 employees, offering a close-knit environment with opportunities for innovation.

Founded: Not Specified. Originally started over 75 years ago by two brothers.

Company Description:

• Specializes in automated systems for dairy farmers.
• Continually innovating in agricultural technology.
• Known for sustainability practices within industry operations.

Company Specialties:

• Milk robot technology
• Automated feeding systems
• Animal health technical tools

Company Website: http://www.lely.com

ASSUMPTION: The company values innovation and sustainable practices, likely providing a dynamic environment for technical professionals.

📊 Role Analysis

Career Level: Entry to mid-level suitable for individuals with 0-2 years of experience.

Reporting Structure: Likely reporting to the Technical Service Support team leader.

Work Arrangement: Combination of on-site and remote work.

Growth Opportunities:

• Professional development through Lely Academy courses.
• Potential to shift to senior content development roles.
• Cross-functional project involvement.

ASSUMPTION: Opportunities are available for career growth through internal training and development programs.

🌍 Location & Work Environment

Office Type: Modern, sustainable office known as Lely Campus.

Office Location(s): Maassluis, a location with leading sustainability accolades.

Geographic Context:

• Proximity to Rotterdam offers vibrant urban amenities.
• Strong infrastructure for both commuting and lifestyle.
• Close to key agricultural regions enhancing industry connections.

Work Schedule: Standard weekday schedule with potential for flexibility.

ASSUMPTION: The work environment is technologically advanced and located in a region with strong transport links and industry relevance.

💼 Interview & Application Insights

Typical Process:

• Initial application review and shortlist.
• Phone or video screening with HR.
• Technical interview with hiring manager.

Key Assessment Areas:

• Technical understanding of content development.
• Communication skills and linguistic proficiency.
• Adaptability to fast-paced environments.

Application Tips:

• Highlight experience in technical communication.
• Demonstrate any collaborative project work.
• Showcase multilingual abilities if applicable.

ATS Keywords: Content Development, English Proficiency, Technical Affinity, Communication Skills

ASSUMPTION: The interview process will likely emphasize both technical skills and communication efficiency to align with the company's strategic goals.

🛠️ Tools & Technologies

• Content management systems (CMS)
• Technical documentation platforms
• Collaboration software for virtual teams

ASSUMPTION: Familiarity with common content development tools and platforms is expected for efficient job performance.

👔 Cultural Fit Considerations

Company Values:

• Innovation
• Sustainability
• Collaboration

Work Style:

• Collaborative and team-oriented.
• Structured with a focus on deadlines.
• Autonomous working supported by flexible policies.

Self-Assessment Questions:

• How do you handle feedback in a constructive way?
• Can you effectively translate complex technical information?
• Do you thrive in a fast-paced, innovative environment?

ASSUMPTION: Success in this role requires alignment with Lely's core values of innovation and teamwork, indicating a need for adaptability and a proactive mindset.

⚠️ Potential Challenges

• Translating complex technical information for diverse audiences.
• Meeting deadlines in a fast-paced environment.
• Aligning content strategies with rapidly advancing technology.
• Maintaining consistency across various communication platforms.

ASSUMPTION: Challenges will likely stem from the need to constantly adapt to new technologies and integrate feedback effectively.

📈 Similar Roles Comparison

• Roles in larger corporates may offer less autonomy.
• Other industry roles might lack the innovative focus.
• Compensation can vary significantly based on industry specifics.

ASSUMPTION: Compared to similar roles, this position offers unique access to cutting-edge agricultural technology and a supportive, innovative workplace culture.

📝 Sample Projects

• Developing a comprehensive training manual for Lely's milk robots.
• Designing a user-friendly interface for troubleshooting applications.
• Creating multilingual newsletters targeting global training needs.

ASSUMPTION: Projects will likely focus on enhancing communication efficiency and user support across Lely's technical service landscape.

❓ Key Questions to Ask During Interview

• What are the primary content development challenges you foresee?
• How does Lely support employee growth and development?
• Can you describe an ideal team member for this role?
• What technologies does Lely prioritize for content management?
• How does Lely integrate feedback from its technical teams?

ASSUMPTION: Interview questions should focus on understanding role expectations, growth potential, and specific content challenges within the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant content development experience.
• Include a cover letter discussing your technical communication skills.
• Prepare for a potential technical writing assessment.
• Follow up with HR if you haven't received a response within two weeks.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.

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