V

Service Line Marketing Manager

Versiti, Inc.
Full-time
On-site
Milwaukee, Wisconsin, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Service Line Marketing Manager

πŸ”Ή Company: Versiti, Inc.

πŸ”Ή Location: Milwaukee, Wisconsin

πŸ”Ή Job Type: Full-Time, Hybrid

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: June 24, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site/Hybrid

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and executing service-line-specific strategies to increase sales and drive demand
  • Serving as the customer advocate to define a customer value proposition
  • Building and managing relationships with key opinion leaders in the assigned service line
  • Assisting the Business Development team with scientific aspects of the selling cycle

ASSUMPTION: This role requires a strong understanding of healthcare, biopharma, medical devices, or laboratory industry, as well as excellent strategic planning and multichannel marketing skills.

πŸ“‹ Key Responsibilities

βœ… Develops and executes a service-line-specific strategy and plans for increasing sales based on the value proposition for market segment to generate demand, create differentiation and drive perceived value.

βœ… Collects relevant data and analyzes market/competitor trends to provide direction to the development of marketing strategy and positioning of key services, products and product groups.

βœ… Generates and manages pipeline of prospective clients for the purpose of business development engagement.

βœ… Assists leadership in identifying trends and gaps for each distinct service line and develops recommendations to address findings.

βœ… Develops and maintains in-depth, up-to-date product and service knowledge and communicates to a variety of audiences such as the sales team, client services, operations, etc.

βœ… Recommends and manages specific marketing functions such as public relations, tradeshows, and advertising venues for each service line.

βœ… Develops effective collateral, specification sheets, literature reviews, training materials and sales support for sales staff and support teams.

βœ… Recommends and develops primary and secondary market research tools for each distinct lab service line.

βœ… Identify and analyze financial needs and develop operational and capital expense budgets that ensure cost-effective operations

βœ… Assist Senior Marketing Manager in the preparation of the budget, and ensures that Versiti resources are used wisely

βœ… Process paperwork including purchases orders and invoices in a timely manner.

βœ… Actively collaborates and communicates with peers in Operational roles, Business Development, Growth Marketing, and PR to deliver B2B solutions.

βœ… Follows developments and advancements through relevant journals, articles and congresses, and participates in professional activities to keep abreast of technical and legal developments in the service line field.

βœ… Maintains required records, reports and files as pertains to areas of responsibility.

βœ… Upholds the customer services standards and management philosophy of Versiti.

βœ… Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification

βœ… Understands and performs in accordance with all applicable regulatory and compliance requirements

βœ… Complies with all standard operating policies and procedures

ASSUMPTION: This role requires strong organizational, critical and practical thinking skills, as well as outstanding interpersonal and relationship-building skills.

🎯 Required Qualifications

Education: Bachelor's Degree from an accredited college or university in life sciences, marketing, business development and/or engineering required. Master's Degree in Science degree in life sciences or Business Administration (MBA) from an accredited college/university preferred.

Experience: 4-6 years combined experience in sales and marketing communications, sales training, or product development required. Experience in healthcare, biopharma, medical devices, or laboratory testing preferred. Experience in project management or leading projects across functional areas preferred. Demonstrated ability to report on project status, deliverables, and results preferred.

Required Skills:

  • Strong understanding of healthcare, biopharma, medical devices, or laboratory industry required
  • Knowledge of healthcare, reference laboratory and associated services required
  • Self-starter with the ability to work independently with minimal direct supervision required
  • Excellent strategic planning and multichannel marketing skills, especially social and digital required
  • Demonstrated understanding and experience with successful outcomes in marketing, sales, and/or outreach required
  • Ability to plan and execute marketing campaigns to generate new prospects and improve client retention required
  • Ability to gather and report customer intelligence to sales teams required
  • Strong organizational, critical and practical thinking skills required
  • Outstanding interpersonal and relationship-building skills required
  • Excellent verbal and written communication and presentation skills including ability to present technical information to customers required

Preferred Skills:

  • Experience in project management or leading projects across functional areas
  • Demonstrated ability to report on project status, deliverables, and results

ASSUMPTION: Candidates with a Master's degree and experience in healthcare or biopharma will have a significant advantage in this role.

πŸ’° Compensation & Benefits

Salary Range: $80,000 - $120,000 per year (based on industry standards for a Marketing Manager with 4-6 years of experience in the healthcare industry)

Benefits:

  • Medical, Dental, and Vision Plans
  • Paid Time Off (PTO) and Holidays
  • Short- and Long-term disability
  • Life insurance
  • 7% match dollar for dollar 401(k)
  • Voluntary programs
  • Discount programs
  • Other benefits as listed in the job description

Working Hours: Full-time, typically Monday-Friday, 8:00 AM - 5:00 PM. May require occasional evenings or weekends for events or meetings.

ASSUMPTION: The salary range provided is an estimate based on industry standards for a Marketing Manager with the required experience level in the healthcare industry. The actual salary may vary based on factors such as the candidate's specific experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Versiti operates in the healthcare industry, specifically in the fields of transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise.

Company Size: Versiti has 1,001-5,000 employees, making it a mid-sized organization. This size allows for opportunities for growth and career advancement, as well as a diverse range of roles and responsibilities.

Founded: Versiti was founded with the belief that together, blood centers can better serve people’s urgent need for life-saving healthcare. The organization is driven by the urgency of its work and inspired by the generosity of the people who rely on life-saving donations.

Company Description:

  • Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognizes the gifts of blood and life are precious.
  • The organization is home to the world-renowned Blood Research Institute, which enables life-saving gifts from donors and provides the science behind the medicine through its diagnostic laboratories.
  • Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise.

Company Specialties:

  • Transfusion Medicine
  • Transplantation
  • Stem Cell and Cellular Therapies
  • Hematology
  • Oncology and Genomics
  • Diagnostic Lab Services
  • Medical and Scientific Expertise

Company Website: https://www.versiti.org

ASSUMPTION: Versiti's mission and values are centered around improving the lives of patients and helping healthcare partners thrive. The organization is committed to scientific rigor, building deep relationships with donors, and becoming the partner of choice for hospitals everywhere.

πŸ“Š Role Analysis

Career Level: This role is at the mid-level management career stage, with opportunities for growth and advancement within the organization.

Reporting Structure: The Service Line Marketing Manager reports directly to the Director, Service Line Marketing.

Work Arrangement: This is a hybrid role, with a combination of on-site and remote work. The specific work arrangement may vary based on the needs of the organization and the individual employee.

Growth Opportunities:

  • Opportunities for career advancement within the marketing department or other departments within the organization
  • Potential to take on additional responsibilities or lead projects as experience and skills develop
  • Chance to work on a variety of service lines and gain exposure to different aspects of the business

ASSUMPTION: This role offers opportunities for professional growth and development, as well as the chance to make a significant impact on the organization's success.

🌍 Location & Work Environment

Office Type: Versiti's headquarters is located in Milwaukee, Wisconsin, with additional offices in Grand Rapids, Michigan; Indianapolis, Indiana; and Tinley Park, Illinois.

Office Location(s): 638 N 18th St, Milwaukee, Wisconsin 53233, US; 1036 Fuller NE, Grand Rapids, MI 49503, US; 3450 N. Meridian St., Indianapolis, Indiana 46208 , US; 16100 Centennial Circle, Tinley Park, Illinois 60477, US

Geographic Context:

  • Milwaukee, Wisconsin is located in the Midwest region of the United States
  • The city has a population of approximately 590,000 people and is known for its rich history, cultural attractions, and outdoor recreation opportunities
  • The cost of living in Milwaukee is relatively affordable compared to other major cities in the United States

Work Schedule: The standard work schedule for this role is Monday-Friday, 8:00 AM - 5:00 PM. However, the work schedule may vary based on the needs of the organization and the specific service line being supported.

ASSUMPTION: The work environment at Versiti is collaborative and supportive, with a focus on teamwork and mutual respect. The organization values diversity and inclusion, and is committed to providing a safe and welcoming work environment for all employees.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the HR department
  • In-person or virtual interview with the hiring manager and/or other team members
  • Final interview with the Director, Service Line Marketing
  • Background check and reference check
  • Job offer and onboarding

Key Assessment Areas:

  • Marketing and sales experience and skills
  • Strategic planning and multichannel marketing expertise
  • Ability to work independently and manage multiple projects
  • Strong communication and interpersonal skills
  • Alignment with Versiti's mission, values, and culture

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant marketing and sales experience and skills
  • Be prepared to discuss your experience with market research, data analysis, and customer intelligence
  • Demonstrate your understanding of the healthcare industry and Versiti's mission and values
  • Prepare questions to ask the interviewer about the role, the team, and the organization

ATS Keywords: Marketing Manager, Service Line Marketing, Healthcare Marketing, Biopharma Marketing, Medical Devices, Laboratory Testing, Strategic Planning, Multichannel Marketing, Customer Intelligence, Sales, Business Development

ASSUMPTION: The interview process at Versiti is designed to assess the candidate's skills, experience, and cultural fit with the organization. The process may vary based on the specific role and the needs of the organization.

πŸ› οΈ Tools & Technologies

  • Microsoft Suite (Word, Excel, PowerPoint)
  • Project management software (e.g., Basecamp, Trello)
  • Customer Relationship Management (CRM) software (e.g., Salesforce, HubSpot)
  • Marketing automation tools (e.g., Marketo, Pardot)
  • Social media management tools (e.g., Hootsuite, Buffer)
  • Data analysis and visualization tools (e.g., Tableau, Power BI)

ASSUMPTION: The specific tools and technologies used in this role may vary based on the needs of the organization and the specific service line being supported.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Patient-centered care
  • Excellence in all we do
  • Integrity and accountability
  • Collaboration and teamwork
  • Innovation and continuous learning
  • Diversity, equity, and inclusion

Work Style:

  • Collaborative and supportive team environment
  • Focus on teamwork and mutual respect
  • Opportunities for professional growth and development
  • Commitment to providing a safe and welcoming work environment

Self-Assessment Questions:

  • Do you have a strong understanding of the healthcare industry and its trends and challenges?
  • Are you comfortable working in a collaborative and supportive team environment?
  • Do you have excellent strategic planning and multichannel marketing skills, especially in social and digital channels?
  • Are you able to work independently and manage multiple projects with minimal direct supervision?
  • Do you have strong communication and interpersonal skills, with the ability to present technical information to customers?
  • Are you committed to Versiti's mission and values, and do you align with the organization's culture and work environment?

ASSUMPTION: Cultural fit is an important factor in the hiring process at Versiti. The organization values diversity, equity, and inclusion, and is committed to providing a safe and welcoming work environment for all employees.

⚠️ Potential Challenges

  • Managing multiple projects and priorities simultaneously
  • Working in a fast-paced and dynamic healthcare industry
  • Balancing the needs of multiple stakeholders, including customers, internal teams, and leadership
  • Keeping up-to-date with industry trends and developments in the assigned service line
  • Adapting to changes in the organization's priorities and goals

ASSUMPTION: These challenges can be overcome with strong organizational skills, effective communication and collaboration, and a commitment to continuous learning and improvement.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to other marketing manager positions in the healthcare industry, but with a focus on specific service lines within the organization
  • Compared to other marketing roles in the industry, this position offers opportunities for career advancement and growth within the organization
  • This role requires a strong understanding of the healthcare industry and its trends and challenges, as well as excellent strategic planning and multichannel marketing skills

ASSUMPTION: This role offers unique opportunities for professional growth and development, as well as the chance to make a significant impact on the organization's success.

πŸ“ Sample Projects

  • Developing and executing a marketing campaign to launch a new service line within the organization
  • Conducting market research to assess the demand for an existing service line and identify opportunities for growth and expansion
  • Creating and implementing a customer intelligence program to gather and analyze data on customer needs, preferences, and behaviors
  • Developing and delivering training materials to educate internal teams on the features, benefits, and value proposition of the organization's service lines

ASSUMPTION: These sample projects illustrate the range of responsibilities and opportunities available in this role, and demonstrate the importance of strategic planning, multichannel marketing, and customer intelligence skills.

❓ Key Questions to Ask During Interview

  • Can you describe the specific service lines that this role will be supporting, and how they fit into the organization's overall strategy?
  • How does this role collaborate with other departments within the organization, such as Business Development, Operations, and Growth Marketing?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does Versiti support the professional growth and development of its employees, and what opportunities are available for career advancement within the organization?
  • What is the work-life balance like for employees in this role, and how does the organization support work-life balance initiatives?

ASSUMPTION: These questions demonstrate the candidate's interest in the role, the organization, and the specific service lines being supported. They also provide an opportunity for the candidate to assess the fit between their skills, experience, and career goals, and the opportunities available within the organization.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant marketing and sales experience and skills
  • Prepare for your interview by researching Versiti's mission, values, and service lines, as well as the specific service lines that this role will be supporting
  • Prepare questions to ask the interviewer about the role, the team, and the organization
  • Follow up with the hiring manager or HR department after your interview to express your appreciation for the opportunity and reiterate your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.