SIPP Communications Consultant

📌 Core Information

🔹 Job Title: SIPP Communications Consultant

🔹 Company: Barnett Waddingham

🔹 Location: Cheltenham & Glasgow, United Kingdom

🔹 Job Type: Hybrid (Cheltenham & Glasgow)

🔹 Category: Financial Services

🔹 Date Posted: May 7, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Hybrid (2-3 days remote per week)

🚀 Job Overview

Key aspects of this role include:

• Supporting the SIPP Communications Manager in delivering Consumer Duty accountabilities
• Maintaining a framework for customer communications throughout the product lifecycle
• Ensuring all communications comply with the Communications Testing Policy
• Monitoring events and customer journeys for communication improvements
• Building and managing relationships with key stakeholders across the SIPP business

ASSUMPTION: This role requires a strong background in communication within financial services and excellent written and interpersonal skills.

📋 Key Responsibilities

✅ Support the SIPP Communications Manager in their delivery of Consumer Duty accountabilities, and the Head of SIPP Proposition as owner of the Customer Understanding Outcome

✅ Work with the business to produce and maintain a framework to continually review and update all customer communications throughout the whole product lifecycle and ensure they are in line with the Consumer Duty Regulations.

✅ Ensure all communications comply with our Communications Testing Policy to ensure they are appropriate and support customer understanding.

✅ Monitor events which may mean there are changes required to communications or changes highlighted by MI during customer journeys, audits, testing etc so there is a process for continual improvement.

✅ Share knowledge among colleagues to best support the Company’s communication goals of ensuring the customer is central to everything we do.

✅ Build and manage relationships with key stakeholders across the SIPP business to ensure efficient implementation and delivery of all communications.

ASSUMPTION: This role involves a high degree of collaboration and stakeholder management, requiring strong interpersonal skills and the ability to work effectively with various teams.

🎯 Required Qualifications

Education: Not specified (Assumed relevant degree or equivalent experience)

Experience: 2-5 years of experience in a communication role within financial services

Required Skills:

• Excellent written communications and interpersonal skills including pensions technical writing
• A good knowledge of Microsoft Office and Windows-based computer applications
• Excellent organisational skills with the ability to proactively prioritise, delegate, manage multiple tasks and maintain effectiveness within a rapidly changing environment

Preferred Skills:

• Experience working with Consumer Duty Regulations
• Knowledge of pension administration processes

ASSUMPTION: While not explicitly stated, a relevant degree or equivalent experience in a related field is likely required for this role.

💰 Compensation & Benefits

Salary Range: £35,000 - £45,000 per annum (Estimated based on industry standards for a mid-level communication role in the UK financial services sector)

Benefits:

• Competitive discretionary annual bonus
• Generous pension scheme (we contribute 8%)
• Funded training and professional development
• Private medical cover
• Life assurance
• Group income protection
• Up to 30 days holiday per year with holiday trading
• Electric car leasing scheme
• Tech scheme
• Cycle to work scheme
• Dental cover
• Healthcare cash plan
• Health assessments
• Critical illness cover
• Sports Allowance – we pay up to 50% of your gym/sports membership (up to £50 pm)
• Travel insurance
• Paid volunteering
• Retailer discounts

Working Hours: Full-time (37.5 hours per week), with flexible working options available

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Barnett Waddingham is a leading UK professional services consultancy specializing in risk, pensions, investment, and insurance. They operate in a competitive market with a focus on delivering exceptional service through trust, integrity, and quality.

Company Size: Barnett Waddingham has over 1,750 employees across ten offices in the UK, making it a mid-sized company with a significant presence in the financial services sector.

Founded: Barnett Waddingham was founded in 1989 and has since grown to become a trusted partner for a wide range of clients in both the private and public sectors, including 22% of FTSE 100 and 15% of FTSE 350 companies.

Company Description:

• Barnett Waddingham is a leading UK professional services consultancy at the forefront of risk, pensions, investment, and insurance.
• With a team of over 1,750 people across ten offices, they work to deliver exceptional service through their commitment to trust, integrity, and quality.
• They are a trusted partner for a wide range of clients in both the private and public sectors, including 22% of FTSE 100 and 15% of FTSE 350 companies.

Company Specialties:

• Trustee Consulting
• Employee Benefits
• Longevity Consulting
• Investment Consulting
• Pension Administration
• Public Sector Consulting
• Insurance Consulting
• Executive Pensions
• SIPP
• SSAS
• Business Risk
• Employer Consulting
• Employee Wellbeing and Management Data Analytics

Company Website: http://www.barnett-waddingham.co.uk

ASSUMPTION: Barnett Waddingham's size and industry position provide opportunities for career growth and development within the company.

📊 Role Analysis

Career Level: Mid-level (2-5 years of experience)

Reporting Structure: This role reports directly to the SIPP Communications Manager and works closely with the Head of SIPP Proposition.

Work Arrangement: Hybrid (2-3 days remote per week, with the remaining days in the office)

Growth Opportunities:

• Progression to a senior communication role within the SIPP team or broader Barnett Waddingham
• Expanding expertise in pensions communication and Consumer Duty regulations
• Potential to work on high-profile projects and collaborate with senior stakeholders

ASSUMPTION: This role offers opportunities for professional development and growth within the company, particularly for candidates interested in specializing in pensions communication.

🌍 Location & Work Environment

Office Type: Modern, professional offices in central locations

Office Location(s): Cheltenham & Glasgow

Geographic Context:

• Cheltenham: A vibrant town in Gloucestershire, known for its regency architecture and cultural scene, with easy access to the Cotswolds and London
• Glasgow: The largest city in Scotland, offering a mix of Victorian and modern architecture, a rich cultural scene, and easy access to the Scottish Highlands

Work Schedule: Full-time (37.5 hours per week), with flexible working options available

ASSUMPTION: The hybrid work arrangement allows for a good work-life balance, with the option to work remotely for part of the week.

💼 Interview & Application Insights

Typical Process:

• Online application and CV screening
• Phone or video interview with the SIPP Communications Manager
• Face-to-face interview with the SIPP Communications Manager and Head of SIPP Proposition
• Final interview with the SIPP Proposition Director

Key Assessment Areas:

• Communication skills and ability to articulate complex information clearly
• Understanding of pensions and Consumer Duty regulations
• Organizational skills and ability to manage multiple tasks
• Cultural fit and alignment with Barnett Waddingham's values

Application Tips:

• Tailor your CV and cover letter to highlight your relevant experience and skills for this role
• Provide specific examples of your communication skills and experience working with Consumer Duty regulations
• Demonstrate your understanding of pensions and the financial services industry

ATS Keywords: SIPP, Communications, Consumer Duty, Pensions, Financial Services, Stakeholder Management, Customer Communications, Technical Writing

ASSUMPTION: Barnett Waddingham's application process is designed to assess candidates' skills and cultural fit, with a focus on communication and pensions knowledge.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Windows-based computer applications
• Pension administration software (specific software not mentioned)

ASSUMPTION: While not explicitly stated, candidates should be comfortable using industry-standard software and tools relevant to pensions communication and administration.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Quality
• Trust
• Expertise
• Collaboration

Work Style:

• Collaborative and team-oriented
• Adaptable and responsive to change
• Results-driven and focused on delivering exceptional service

Self-Assessment Questions:

• Do you have a strong commitment to integrity and delivering high-quality work?
• Are you comfortable working in a collaborative environment and managing multiple stakeholders?
• Do you have a proactive approach to prioritizing and managing tasks in a changing environment?

ASSUMPTION: Barnett Waddingham values candidates who align with their commitment to trust, integrity, and quality, and who can thrive in a collaborative and adaptable work environment.

⚠️ Potential Challenges

• Managing multiple tasks and priorities in a rapidly changing environment
• Balancing the demands of various stakeholders, including clients and internal teams
• Keeping up-to-date with Consumer Duty regulations and industry developments
• Adapting to a hybrid work arrangement and maintaining productivity in an office setting

ASSUMPTION: This role may present challenges related to time management, stakeholder communication, and adapting to a hybrid work environment.

📈 Similar Roles Comparison

• Compared to other communication roles in the financial services industry, this role has a specific focus on pensions and Consumer Duty regulations
• Barnett Waddingham's size and industry position offer opportunities for career growth and development not available at smaller companies
• This role may have a more specialized focus than similar roles at larger financial institutions, providing opportunities for expertise and specialization

ASSUMPTION: This role offers unique opportunities for specialization in pensions communication and career growth within a mid-sized company.

📝 Sample Projects

• Developing and implementing a communication framework for a new SIPP product launch
• Reviewing and updating customer communications to ensure compliance with Consumer Duty regulations
• Collaborating with internal teams to create engaging and informative customer communications for a pension scheme merger

ASSUMPTION: These sample projects illustrate the range of communication tasks and responsibilities required for this role, with a focus on pensions and Consumer Duty regulations.

❓ Key Questions to Ask During Interview

• How does this role support the overall goals and objectives of the SIPP team and Barnett Waddingham?
• Can you describe the team structure and dynamics within the SIPP team and Barnett Waddingham as a whole?
• How does Barnett Waddingham support the professional development and growth of its employees?
• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does Barnett Waddingham foster a culture of collaboration and innovation?

ASSUMPTION: These interview questions are designed to provide insight into the role's context, Barnett Waddingham's culture, and the company's commitment to employee development.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your CV and cover letter to highlight your relevant experience and skills for this role
• Prepare examples of your communication skills and experience working with Consumer Duty regulations
• Research Barnett Waddingham and the financial services industry to demonstrate your understanding and enthusiasm for the role
• Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.