📌 Core Information
🔹 Job Title: Social Media Assistant (US)
🔹 Company: Wing Assistant
🔹 Location: Columbus, Ohio, United States
🔹 Job Type: Full-time
🔹 Category: Marketing
🔹 Date Posted: May 5, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Remote (US only)
🚀 Job Overview
Key aspects of this role include:
- Managing social media platforms and creating engaging content
- Collaborating with internal teams on content development and promotional initiatives
- Gathering audience insights and industry-related trends
- Moderating conversations and managing customer feedback
ASSUMPTION: This role requires a strong understanding of social media platforms and trends, as well as excellent communication and organizational skills. Candidates should be comfortable working remotely and have a solid grasp of graphic design principles.
📋 Key Responsibilities
✅ Upload and curate engaging multimedia content for various social media platforms
✅ Manage day-to-day interactions and inquiries from followers
✅ Gather information on audience profile, engagement, industry trends, and competitor activities
✅ Develop and maintain content calendars and campaign schedules
✅ Collaborate with internal teams on content development, strategy, and promotional initiatives
✅ Moderate conversations, establish rapport with the brand audience, and manage reviews and feedback from customers
✅ Research influencers, compatible products, and businesses to form strategic partnerships
✅ Create written content (captions, descriptions, etc.) for social media posts
✅ Assist the Ad Manager in the implementation of social media ad campaigns
✅ Conduct general administration tasks as needed
✅ Perform ad hoc tasks as required
ASSUMPTION: The role involves a mix of creative and analytical tasks, requiring candidates to be adaptable and proactive in their approach to work.
🎯 Required Qualifications
Education: Bachelor's degree in any field or a certified course in marketing or business
Experience: At least 2 years of experience in social media or related fields
Required Skills:
- Excellent English communication skills, both written and verbal (at least B2 level)
- Solid organizational and time management skills
- Proficient in layouts, graphics fundamentals, typography, print, and web design
- Experience with Adobe PhotoShop, Illustrator, Sketch, InDesign, and other graphic design software
Preferred Skills:
- Familiarity with social media analytics tools
- Experience with project management software
- Knowledge of SEO best practices
ASSUMPTION: While the role requires specific technical skills, it also demands strong interpersonal skills and the ability to work independently in a remote setting.
💰 Compensation & Benefits
Salary Range: $3,000 - $4,000 a month
Benefits:
- Performance Incentives
- Job Security and Stability
- Paid Training
- Inclusive Culture
- Upskilling Opportunities
- 100% Work-From-Home
- Exceptionally Supportive Team
- Opportunities for Career Growth
- Fun Work Environment
- Holiday & Overtime Pay
Working Hours: US work hours (20-40 hours per week)
ASSUMPTION: The salary range is competitive for the role and experience level, and the benefits package is designed to attract and retain top talent.
📌 Applicant Insights
🔍 Company Context
Industry: Wing Assistant operates in the Internet Marketplace Platforms industry, focusing on providing remote talent for various business needs.
Company Size: Wing Assistant has 1,001-5,000 employees, offering a large and diverse work environment.
Founded: Wing Assistant was founded in 2018 and has since grown to become a leading provider of remote assistance services.
Company Description:
- Wing Assistant specializes in connecting businesses with top-tier remote talent for recurring work, such as social media management, executive assistance, data entry, sales calling, and more.
- The company aims to provide affordable and high-quality remote assistance solutions for small businesses, startups, executives, and enterprises.
- Wing Assistant is committed to delivering exceptional customer service and fostering a supportive work environment for its employees.
Company Specialties:
- Internet
- Personal Assistance
- Virtual Assistance
- Data Entry
- Spreadsheet Management
- Outbound Communication
- Inbound Communication
- Planning
- CRM Management
- Concierge Services
- Calendaring
- Scheduling
- File Management
- Purchases
- CRM
- Employee Onboarding
- Sales Calling
- SDRs
- Social Media Management
Company Website: wingassistant.com
ASSUMPTION: Wing Assistant's focus on remote work and diverse services provides applicants with a unique opportunity to grow professionally and contribute to a dynamic and innovative company.
📊 Role Analysis
Career Level: This role is suitable for candidates with 2-5 years of experience in social media or related fields, offering opportunities for career growth within the company.
Reporting Structure: The Social Media Assistant will report directly to the Ad Manager and collaborate with various internal teams, such as marketing and content development.
Work Arrangement: This is a remote, full-time position with US work hours (20-40 hours per week).
Growth Opportunities:
- Progression to senior or management roles within the social media or marketing departments
- Expansion into other areas of the business, such as project management or team leadership
- Opportunities to work on high-profile campaigns and projects
ASSUMPTION: The role offers ample opportunities for professional development and growth, both within the social media department and across the company.
🌍 Location & Work Environment
Office Type: Remote (100% work-from-home)
Office Location(s): This is a remote job with no physical office location specified.
Geographic Context:
- The role is based in the United States, with a focus on US work hours and cultural relevance.
- Candidates should be comfortable working remotely and have a stable internet connection.
- The role may require occasional collaboration with teams or clients in different time zones.
Work Schedule: US work hours (20-40 hours per week), with flexibility for task-based work and project deadlines.
ASSUMPTION: The remote work environment requires strong self-motivation, time management, and communication skills to ensure productivity and collaboration.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Assessment and interview with the hiring manager
- Final interview and decision
Key Assessment Areas:
- Social media management skills
- Graphic design and content creation abilities
- Communication and interpersonal skills
- Problem-solving and adaptability
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role.
- Include examples of your social media management and content creation work, if available.
- Demonstrate your understanding of the company and its services in your application materials.
ATS Keywords: Social Media Management, Content Creation, Graphic Design, Communication Skills, Organizational Skills, Time Management, Research Skills, Collaboration, Moderation, Customer Engagement, Influencer Research, Ad Campaign Assistance
ASSUMPTION: The application process is designed to assess candidates' technical skills, communication abilities, and cultural fit with the company.
🛠️ Tools & Technologies
- Adobe PhotoShop, Illustrator, Sketch, InDesign
- Social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn)
- Project management software (e.g., Asana, Trello, Jira)
- Analytics tools (e.g., Google Analytics, Hootsuite Insights, Sprout Social)
ASSUMPTION: The tools and technologies required for this role are industry-standard and widely available. Candidates should be comfortable learning and using new software as needed.
👔 Cultural Fit Considerations
Company Values:
- Exceptionally Supportive Team
- Inclusive Culture
- Fun Work Environment
- Opportunities for Career Growth
- Job Security and Stability
Work Style:
- Remote and independent work
- Collaborative and team-oriented approach
- Adaptability and flexibility in a dynamic work environment
Self-Assessment Questions:
- Do you thrive in a remote work environment and have strong self-motivation?
- Are you comfortable collaborating with diverse teams and managing multiple projects simultaneously?
- Do you have a strong understanding of social media trends and best practices?
ASSUMPTION: Wing Assistant values a supportive and inclusive work culture, with a focus on employee growth and development. Candidates should be comfortable working remotely and collaborating with diverse teams.
⚠️ Potential Challenges
- Managing multiple social media platforms and content calendars simultaneously
- Adapting to changes in social media trends and algorithms
- Balancing creative and analytical tasks in a remote work environment
- Occasional time zone differences when collaborating with teams or clients
ASSUMPTION: The role presents unique challenges that require candidates to be adaptable, proactive, and comfortable working independently in a remote setting.
📈 Similar Roles Comparison
- This role differs from other social media management positions in its focus on remote work and collaboration with diverse teams across various departments.
- Industry-specific context: Wing Assistant operates in the Internet Marketplace Platforms industry, focusing on providing remote talent for various business needs.
- Career path comparison: This role offers opportunities for professional development and growth within the social media department and across the company.
ASSUMPTION: The role offers unique opportunities and challenges compared to similar positions in the industry, with a focus on remote work, collaboration, and growth.
📝 Sample Projects
- Developing and implementing a social media campaign for a new product launch
- Researching and engaging with influencers in the industry to form strategic partnerships
- Creating and maintaining a content calendar for multiple social media platforms
ASSUMPTION: The sample projects provided are representative of the day-to-day tasks and responsibilities required for this role.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and how this role fits within the organization?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does Wing Assistant support the professional development and growth of its employees?
- What are the most challenging aspects of working remotely for this role, and how does the company address them?
- How does Wing Assistant measure the success of its social media campaigns and initiatives?
ASSUMPTION: The interview questions are designed to provide insight into the role, the team, and the company culture, as well as assess the candidate's fit for the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the Wing Assistant Jobs Website
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare examples of your social media management and content creation work, if available
- Follow up with the hiring manager one week after submitting your application to confirm receipt and express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
