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Social Media Assistant (US)

Wing Assistant
Full-time
On-site
Columbus, Ohio, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Social Media Assistant (US)

πŸ”Ή Company: Wing Assistant

πŸ”Ή Location: Columbus, Ohio, United States

πŸ”Ή Job Type: Full-time, Remote

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: April 3, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: Remote (US only)

πŸš€ Job Overview

Key aspects of this role include:

  • Managing social media platforms and engaging with audiences
  • Creating and curating engaging multimedia content
  • Collaborating with internal teams on content development and strategy
  • Researching industry trends and competitor activities

ASSUMPTION: This role requires a strong understanding of social media platforms and trends, as well as excellent communication skills. The ideal candidate will have experience in social media management and a keen eye for design.

πŸ“‹ Key Responsibilities

βœ… Upload and curate engaging multimedia content and manage day-to-day interactions and inquiries.

βœ… Gather information on audience profile and engagement, industry-related trends, promotional activities utilized by competitors, and marketing insights.

βœ… Develop or oversee content calendar, campaign schedules, and posts on various platforms

βœ… Collaborate with internal teams on content development, strategy, and promotional initiatives.

βœ… Moderate conversations, establish rapport with the brand audience and manage reviews and feedback from customers.

βœ… Research influencers, compatible products, and businesses to form strategic partnerships.

βœ… Create written content (captions, descriptions, etc.) for social media posts.

βœ… Assist the Ad Manager in the implementation of social media ad campaigns.

βœ… Conduct general administration.

βœ… Ad hoc tasks

ASSUMPTION: The role involves a mix of creative and analytical tasks, requiring strong organizational skills and the ability to multitask.

🎯 Required Qualifications

Education: Bachelor's degree in any field or a certified course in marketing or business

Experience: At least 2 years experience in Social Media or related fields

Required Skills:

  • Excellent English communication skills, both written and verbal (at least B2 level)
  • Solid organizational and time management skills
  • Proficient in layouts, graphics fundamentals, typography, print and web design
  • Experience with Adobe PhotoShop, Illustrator, Sketch, InDesign, and other graphic design software

Preferred Skills:

  • Experience with social media management tools (e.g., Hootsuite, Buffer, Sprout Social)
  • Familiarity with SEO best practices
  • Knowledge of HTML and CSS

ASSUMPTION: While not explicitly stated, having experience with social media management tools and knowledge of SEO best practices would be beneficial for this role.

πŸ’° Compensation & Benefits

Salary Range: $3,000 - $4,000 a month (USD)

Benefits:

  • Performance Incentives
  • Job Security and Stability
  • Paid Training
  • Inclusive Culture
  • Upskilling Opportunities
  • 100% Work-From-Home
  • Exceptionally Supportive Team
  • Opportunities for Career Growth
  • Fun Work Environment
  • Holiday & Overtime Pay

Working Hours: US work hours (20-40 hours per week)

ASSUMPTION: The salary range provided is in USD and is based on the experience level indicated in the job description.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Wing Assistant operates in the Internet Marketplace Platforms industry, providing virtual assistance services to small businesses, startups, and enterprises.

Company Size: Wing Assistant has 1,001-5,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration.

Founded: Wing Assistant was founded in 2018, making it a relatively young company with a strong focus on innovation and expansion.

Company Description:

  • Wing Assistant offers remote talent to take over recurring work such as Social Media Management, Executive Assistance, Data Entry, Sales Calling, etc.
  • The company aims to provide affordable, high-quality assistance to businesses, allowing them to delegate excess work while focusing on growth.
  • Wing Assistant is known for its inclusive culture, supportive team, and fun work environment.

Company Specialties:

  • Internet
  • Personal Assistance
  • Virtual Assistance
  • Data Entry
  • Spreadsheet Management
  • Outbound Communication
  • Inbound Communication
  • Planning
  • CRM Management
  • Concierge Services
  • Calendaring
  • Scheduling
  • File Management
  • Purchases
  • CRM
  • Employee Onboarding
  • Sales Calling
  • SDRs
  • Social Media Management

Company Website: wingassistant.com

ASSUMPTION: Wing Assistant's focus on remote work and virtual assistance makes it an attractive option for candidates seeking flexible, work-from-home opportunities.

πŸ“Š Role Analysis

Career Level: This role is suitable for candidates with 2-5 years of experience in social media management or related fields, offering opportunities for career growth within the company.

Reporting Structure: The Social Media Assistant will report directly to the Ad Manager and collaborate with internal teams on content development and promotional initiatives.

Work Arrangement: This is a remote, full-time position with US work hours (20-40 hours per week).

Growth Opportunities:

  • As Wing Assistant continues to grow, there may be opportunities for the Social Media Assistant to take on more responsibilities or move into a management role.
  • The company offers upskilling opportunities, allowing employees to develop new skills and advance their careers.
  • The inclusive culture and supportive team environment provide ample opportunities for collaboration and learning.

ASSUMPTION: Given Wing Assistant's focus on growth and innovation, there are likely to be numerous opportunities for career advancement within the company.

🌍 Location & Work Environment

Office Type: Remote (100% work-from-home)

Office Location(s): Columbus, Ohio, United States

Geographic Context:

  • Columbus, Ohio, is the state capital and the most populous city in Ohio, with a diverse economy and a growing tech industry.
  • The city offers a high quality of life, with numerous parks, cultural attractions, and a vibrant food scene.
  • Columbus is known for its affordability, with a lower cost of living compared to other major US cities.

Work Schedule: US work hours (20-40 hours per week)

ASSUMPTION: The remote work arrangement allows for a flexible work-life balance, with the opportunity to work from home or a co-working space of your choice.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Assessment test to evaluate skills and knowledge
  • Interview with the Ad Manager to discuss the role and cultural fit
  • Final interview with the hiring team to discuss career growth and expectations

Key Assessment Areas:

  • Social media management skills and experience
  • Graphic design skills and proficiency with relevant software
  • Communication skills and ability to engage with audiences
  • Problem-solving skills and ability to work independently

Application Tips:

  • Tailor your resume to highlight relevant skills and experience for this role
  • Include a cover letter that demonstrates your enthusiasm for the position and your understanding of Wing Assistant's mission
  • Prepare a portfolio of your work that showcases your graphic design and social media management skills
  • Follow up with the hiring team after your interview to express your continued interest in the position

ATS Keywords: Social Media Management, Graphic Design, Content Creation, Audience Engagement, Industry Trends, Competitor Analysis, Marketing Insights, Collaboration, Time Management, Organization

ASSUMPTION: The application process for this role is likely to be competitive, so it's essential to tailor your application materials and prepare thoroughly for the interview.

πŸ› οΈ Tools & Technologies

  • Adobe PhotoShop, Illustrator, Sketch, InDesign
  • Social media management tools (e.g., Hootsuite, Buffer, Sprout Social)
  • SEO tools (e.g., Google Analytics, SEMrush, Ahrefs)
  • Project management tools (e.g., Asana, Trello, Monday.com)

ASSUMPTION: The required tools and technologies for this role are industry-standard and widely available. Familiarity with these tools is essential for success in the position.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Inclusive Culture
  • Exceptionally Supportive Team
  • Fun Work Environment
  • Opportunities for Career Growth

Work Style:

  • Remote work with flexible hours
  • Collaborative and supportive team environment
  • Focus on innovation and continuous learning

Self-Assessment Questions:

  • Do you thrive in a remote work environment and enjoy the flexibility it offers?
  • Are you comfortable working independently and managing your time effectively?
  • Do you enjoy collaborating with others and contributing to a supportive team culture?

ASSUMPTION: Wing Assistant's inclusive culture and supportive team environment make it an attractive option for candidates seeking a positive work-life balance and opportunities for growth.

⚠️ Potential Challenges

  • Managing multiple social media platforms and creating engaging content consistently
  • Keeping up with industry trends and competitor activities
  • Balancing creative and analytical tasks while maintaining a strong attention to detail
  • Adapting to a remote work environment and managing time effectively

ASSUMPTION: The potential challenges for this role are primarily related to the fast-paced nature of social media and the need to balance creative and analytical tasks effectively.

πŸ“ˆ Similar Roles Comparison

  • Social Media Manager vs. Social Media Assistant: While both roles involve managing social media platforms, the Social Media Manager typically has more strategic responsibilities and oversees a team, whereas the Social Media Assistant focuses on day-to-day content creation and engagement.
  • Industry-specific context: Wing Assistant operates in the Internet Marketplace Platforms industry, providing virtual assistance services to small businesses, startups, and enterprises. This role may differ from social media management positions in other industries, such as retail or hospitality.
  • Career path comparison: The Social Media Assistant role can serve as a stepping stone to more strategic or management positions within the company, such as Social Media Manager or Marketing Manager.

ASSUMPTION: The Social Media Assistant role at Wing Assistant offers a unique opportunity to gain experience in social media management within a growing, innovative company.

πŸ“ Sample Projects

  • Creating and implementing a social media content calendar for a new product launch
  • Analyzing competitor activities and identifying trends to inform content strategy
  • Developing and executing a social media ad campaign to promote a special offer or event

ASSUMPTION: These sample projects are designed to give candidates an idea of the types of tasks they may be responsible for in this role and the skills required to succeed.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and how this role fits into the broader marketing strategy?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does Wing Assistant support the professional development and growth of its employees?
  • What are the most challenging aspects of this role, and how can I best prepare for them?
  • How does Wing Assistant foster a fun and inclusive work environment, especially in a remote setting?

ASSUMPTION: These key questions are designed to help candidates better understand the role, the company culture, and the opportunities for growth and development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight your relevant skills and experience for this role
  • Include a cover letter that demonstrates your enthusiasm for the position and your understanding of Wing Assistant's mission
  • Prepare a portfolio of your work that showcases your graphic design and social media management skills
  • Follow up with the hiring team after your interview to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.