📌 Core Information
🔹 Job Title: Social Media Associate
🔹 Company: eBay
🔹 Location: San Jose, California
🔹 Job Type: Full-Time
🔹 Category: Marketing
🔹 Date Posted: April 11, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Managing eBay’s core social media handles to grow engagement and community
- Collaborating with cross-functional teams to implement integrated social media strategies
- Developing data-driven content strategies to optimize social performance
- Establishing and maintaining influencer partnerships to elevate eBay’s presence
- Supporting the measurement and reporting of key social media metrics
ASSUMPTION: This role requires a strong understanding of social media platforms and a proven track record in growing engagement for major brands.
📋 Key Responsibilities
✅ Drive the daily management and growth of eBay’s core social media handles
✅ Collaborate with cross-functional teams to implement integrated social media strategies
✅ Contribute to the development of data-driven content strategies
✅ Establish and maintain strong influencer partnerships
✅ Support the measurement and reporting of key social media metrics
✅ Gain hands-on experience in social media strategy and analytics
ASSUMPTION: This role requires strong organizational skills, the ability to manage multiple projects, and a data-driven mindset.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Communications, or a related field
Experience: 3-4 years of experience in social media management
Required Skills:
- Proven track record of growing engagement and managing major brand’s social channels
- Proficiency with social media management tools (e.g., Sprinklr)
- Familiarity with analytics platforms to track and report on social performance
- Strong collaboration skills with cross-functional teams
- Data-driven attitude with experience using metrics to optimize content
- Ability to thrive in a fast-paced, dynamic environment
Preferred Skills:
- Experience with influencer marketing campaigns
- Knowledge of e-commerce industry trends
ASSUMPTION: Candidates with experience in e-commerce or retail industries may have an advantage in this role.
💰 Compensation & Benefits
Salary Range: $60,000 - $101,500 per year
Benefits:
- Medical, financial, and other benefits
- Paid time off, including parental leave
- Target bonus and restricted stock units (as applicable)
Working Hours: Full-time, 40 hours per week
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and experience levels in the San Jose area.
📌 Applicant Insights
🔍 Company Context
Industry: eBay operates in the e-commerce and technology sectors, connecting millions of sellers and buyers worldwide.
Company Size: eBay has 10,001+ employees, providing a large and diverse work environment.
Founded: eBay was founded in 1995 and has since grown into a global e-commerce leader.
Company Description:
- eBay connects people and builds communities to create economic opportunity for all
- Committed to pushing boundaries and reinventing the future of e-commerce
- Dedicated to sustainability and leaving a positive impact on the planet
Company Specialties:
- e-commerce platform
- retail and internet technology
- global marketplaces
Company Website: ebayinc.com
ASSUMPTION: eBay's large size and global presence offer numerous opportunities for career growth and development.
📊 Role Analysis
Career Level: This role is suitable for mid-career professionals looking to gain experience in social media management and strategy.
Reporting Structure: The Social Media Associate will report to the US Horizontal Social team.
Work Arrangement: This is an on-site position, with the possibility of hybrid or remote work in the future.
Growth Opportunities:
- Expanding responsibilities based on performance and team needs
- Cross-functional projects and collaborations
- Professional development and training opportunities
ASSUMPTION: eBay's large size and diverse teams provide ample opportunities for career growth and development.
🌍 Location & Work Environment
Office Type: eBay's headquarters in San Jose, California, offers a modern and collaborative work environment.
Office Location(s): 2025 Hamilton Avenue, San Jose, CA 95125, US
Geographic Context:
- San Jose is located in the heart of Silicon Valley, offering a vibrant tech industry and diverse culture
- The San Francisco Bay Area provides numerous entertainment, dining, and recreational opportunities
- The region experiences a Mediterranean climate, with mild winters and warm, dry summers
Work Schedule: Standard business hours, with flexibility for team meetings and collaboration
ASSUMPTION: The San Jose office location offers a dynamic and innovative work environment, with easy access to Silicon Valley's tech industry.
💼 Interview & Application Insights
Typical Process:
- Online application review
- Phone or video screen
- On-site or virtual interview with hiring manager and team members
- Final interview with the director or another senior leader
Key Assessment Areas:
- Social media management skills and experience
- Data-driven mindset and analytical skills
- Collaboration and communication skills
- Cultural fit and alignment with eBay's values
Application Tips:
- Highlight specific social media campaigns or projects that demonstrate your ability to grow engagement
- Tailor your resume to emphasize relevant skills and experiences for this role
- Prepare examples of data-driven content strategies and their results
- Research eBay's brand voice and values to ensure alignment in your application materials
ATS Keywords: social media management, content creation, influencer partnerships, data analysis, engagement growth, integrated strategies
ASSUMPTION: eBay's application process is designed to assess candidates' skills and cultural fit, with a focus on data-driven decision-making.
🛠️ Tools & Technologies
- Sprinklr (social media management platform)
- Analytics platforms (e.g., Google Analytics, Sprout Social)
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: Familiarity with these tools is preferred but not required, as eBay provides training and support for new hires.
👔 Cultural Fit Considerations
Company Values:
- Customer Obsessed
- Inclusive
- One Team
- Agile
- Accountable
Work Style:
- Collaborative and team-oriented
- Data-driven and analytical
- Adaptable and responsive to change
- Results-focused and accountable
Self-Assessment Questions:
- How have you demonstrated a customer-obsessed mindset in your previous roles?
- Can you provide an example of a time when you used data to optimize social media content and improve engagement?
- How do you stay organized and manage multiple projects in a fast-paced environment?
ASSUMPTION: eBay's company culture values collaboration, innovation, and a customer-centric mindset.
⚠️ Potential Challenges
- Managing multiple social media channels and content calendars simultaneously
- Keeping up with the fast-paced and ever-changing social media landscape
- Balancing the need for data-driven decision-making with creative content development
- Collaborating effectively with cross-functional teams in a large organization
ASSUMPTION: These challenges can be overcome with strong organizational skills, a data-driven mindset, and effective communication and collaboration.
📈 Similar Roles Comparison
- Compared to other social media manager roles, this position offers a unique opportunity to work for a global e-commerce leader with a strong brand presence
- eBay's size and global presence provide ample opportunities for career growth and development
- This role focuses more on day-to-day management and content creation, while similar roles may have a broader scope or more strategic focus
ASSUMPTION: This role offers a unique blend of tactical and strategic responsibilities, with ample opportunities for growth and development within eBay's large and diverse organization.
📝 Sample Projects
- Developing and executing a social media campaign to promote a new product launch, with measurable engagement and conversion goals
- Analyzing social media performance data to identify trends and optimize content strategies
- Collaborating with influencers to create authentic and engaging content that resonates with target audiences
ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for the Social Media Associate role at eBay.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and how this role fits within the broader social media strategy?
- How does eBay support the professional development and growth of its social media team members?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does eBay measure the success of its social media initiatives, and how will my performance be evaluated?
- What are the biggest challenges facing the social media team currently, and how can this role contribute to addressing them?
ASSUMPTION: Asking these questions demonstrates a proactive and engaged approach to understanding the role and eBay's social media strategy.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your social media management experience and relevant skills
- Prepare examples of data-driven content strategies and their results for your interview
- Research eBay's brand voice and values to ensure alignment in your application materials
- Follow up with the hiring manager one week after your interview to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
