📌 Core Information
🔹 Job Title: Social Media Community Specialist
🔹 Company: Lovevery
🔹 Location: United States (Remote)
🔹 Job Type: Full-Time
🔹 Category: Marketing & Communications
🔹 Date Posted: July 25, 2025
🔹 Experience Level: 2-3 years
🔹 Remote Status: Yes
🚀 Job Overview
Key aspects of this role include:
- Building and managing global social media communities for Lovevery
- Engaging with customers across various platforms, including Instagram, Facebook, and TikTok
- Collaborating cross-functionally with teams to improve community management and address customer service issues
- Monitoring and analyzing community performance to provide regular insights
ASSUMPTION: This role requires a strong understanding of social media platforms and a passion for early childhood development and parenting.
📋 Key Responsibilities
✅ Respond to community messages and comments across global social media platforms (Instagram, Facebook, TikTok)
✅ Monitor and engage in brand-related conversations across all social media platforms
✅ Join CX trainings and report community insights to internal stakeholders
✅ Become an expert in Lovevery’s social media listening and engagement tools
✅ Flag and escalate high-priority or sensitive messages to internal teams
ASSUMPTION: This role requires strong organizational skills, the ability to manage multiple platforms, and a proactive, solutions-oriented mindset.
🎯 Required Qualifications
Education: Bachelor’s degree preferred (Marketing, Communications, Journalism, or related field)
Experience: 2-3 years in social media community management, customer experience, or a related field
Required Skills:
- Deep familiarity with Instagram, Facebook, TikTok, and emerging platforms
- Experience using a social media engagement or listening tool
- Excellent written communication skills and mastery of tone
- Proven ability to manage multiple platforms, priorities, and audiences across time zones
- Strong organizational and project management skills
Preferred Skills:
- Passion for early childhood, parenting, and/or education
- Experience working remotely
ASSUMPTION: Candidates with relevant experience in social media management and a genuine interest in early childhood development are strongly encouraged to apply.
💰 Compensation & Benefits
Salary Range: $48,000 to $55,000 per year (based on market data and other factors)
Benefits:
- Competitive salary, benefits, and stock option package
- 3 weeks PTO in year 1 + 14 paid holidays
- Generous parental leave
- Any equipment you need to get the job done
- Free/discounted Lovevery products
- Remote working option available anywhere in the US
Working Hours: 40 hours per week, with flexibility for remote work
ASSUMPTION: The salary range provided is an estimate based on market data and may vary depending on the candidate's qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Lovevery operates in the education sector, focusing on early childhood learning and development.
Company Size: Lovevery is a fast-growing company with 51-200 employees, offering a dynamic and collaborative work environment.
Founded: Lovevery was launched in 2017 by co-founders Jessica Rolph and Roderick Morris.
Company Description:
- Lovevery is a digitally native brand based in Boise, Idaho, with multinational teams in Amsterdam and Hong Kong.
- The company offers a subscription-based Play Kits program and multi-channel content for parents.
- Lovevery has been recognized as one of Fast Company’s “World’s Most Innovative Companies” and has been featured on TIME's list of "Best Inventions".
Company Specialties:
- Early childhood learning and development
- Subscription-based play kits
- Multi-channel content for parents
Company Website: lovevery.com
ASSUMPTION: Lovevery's focus on early childhood development and innovative approach to education makes it an attractive employer for candidates passionate about these areas.
📊 Role Analysis
Career Level: This role is an entry to mid-level position within the marketing and communications department.
Reporting Structure: The Social Media Community Specialist will report directly to the Social Media Manager.
Work Arrangement: This role offers a remote working option, allowing for flexibility and work-life balance.
Growth Opportunities:
- Expanding responsibilities based on performance and company growth
- Cross-functional collaboration with various teams to gain a broader understanding of the business
- Potential career progression into more senior roles within the marketing and communications department
ASSUMPTION: Lovevery's fast-growing nature and focus on innovation present numerous growth opportunities for the right candidate.
🌍 Location & Work Environment
Office Type: Remote-friendly, with global headquarters in Boise, Idaho
Office Location(s): 917 W Idaho St, Boise, Idaho 83702, US
Geographic Context:
- Boise, Idaho, is a mid-sized city with a growing tech industry and a high quality of life.
- Lovevery's remote-friendly policy allows for flexibility and work-life balance.
- The company has multinational teams based in Amsterdam and Hong Kong, fostering a diverse and global work environment.
Work Schedule: The work schedule is flexible, with a focus on results and productivity.
ASSUMPTION: Lovevery's remote-friendly policy and global presence make it an attractive employer for candidates seeking flexibility and international exposure.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screening with the hiring manager
- In-depth interview with the Social Media Manager and/or other team members
- Final interview with the Director of Marketing or another senior leader
Key Assessment Areas:
- Social media expertise and platform knowledge
- Written communication skills and tone mastery
- Problem-solving and decision-making abilities
- Cultural fit and passion for Lovevery's mission
Application Tips:
- Tailor your resume and cover letter to highlight your social media experience and passion for early childhood development.
- Prepare examples of how you've handled challenging social media situations in the past.
- Demonstrate your understanding of Lovevery's mission and values during the interview process.
ATS Keywords: Social Media Management, Community Engagement, Customer Experience, Written Communication, Parenting Knowledge, Early Childhood Development, Multi-Platform Management, Proactive Mindset, Trend Analysis, Performance Monitoring
ASSUMPTION: Lovevery's interview process is designed to assess candidates' technical skills, cultural fit, and passion for the company's mission.
🛠️ Tools & Technologies
- Social media engagement or listening tools (e.g., Sprout Social, Dash Hudson, Khoros, Sprinklr)
- Project management tools (e.g., Asana, Trello, Monday.com)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams)
ASSUMPTION: Candidates should be comfortable learning and using various tools to manage social media communities effectively.
👔 Cultural Fit Considerations
Company Values:
- Passion for early childhood development and education
- Innovation and continuous learning
- Collaboration and teamwork
- Customer-centric approach
Work Style:
- Remote-friendly and flexible
- Results-driven and data-informed
- Collaborative and cross-functional
- Fast-paced and dynamic
Self-Assessment Questions:
- Do you have a genuine passion for early childhood development and education?
- Are you comfortable working remotely and managing your time effectively?
- Do you thrive in a fast-paced, collaborative environment?
ASSUMPTION: Lovevery's company culture values candidates who are passionate about their mission, comfortable working remotely, and eager to collaborate with diverse teams.
⚠️ Potential Challenges
- Managing multiple platforms and priorities across time zones
- Balancing empathy with clarity in written communication
- Adapting to a fast-paced, dynamic work environment
- Addressing high-priority or sensitive messages and escalating them appropriately
ASSUMPTION: Lovevery's fast-growing nature and global presence present unique challenges that require adaptability and strong communication skills.
📈 Similar Roles Comparison
- Social Media Manager - Focuses more on content creation and strategy, while this role is centered around community management and engagement.
- Customer Experience Specialist - Shares some responsibilities, such as addressing customer service issues, but this role is more focused on social media communities.
- Marketing Coordinator - Has a broader range of marketing responsibilities, while this role is specifically focused on social media community management.
ASSUMPTION: This role is unique in its focus on global social media community management and engagement for a company specializing in early childhood development.
📝 Sample Projects
- Managing a social media crisis or negative sentiment campaign
- Creating and implementing a social media engagement strategy for a product launch
- Analyzing and reporting on social media performance metrics to inform business decisions
ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for this role, from crisis management to strategy development and performance analysis.
❓ Key Questions to Ask During Interview
- How does Lovevery support work-life balance for remote employees?
- Can you describe a typical day or week in this role?
- How does Lovevery approach cross-functional collaboration and information sharing?
- What opportunities are there for growth and development within the marketing department?
- How does Lovevery measure the success of its social media community management efforts?
ASSUMPTION: These questions help candidates better understand the role, the company culture, and the opportunities for growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your social media experience and passion for early childhood development.
- Prepare examples of how you've handled challenging social media situations in the past.
- Demonstrate your understanding of Lovevery's mission and values during the interview process.
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
