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Social Media Content Creator, Associate

Chase- Candidate Experience page
Full-time
On-site
New York, New York, United States
πŸ“± Social Media Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Social Media Content Creator, Associate

πŸ”Ή Company: J.P. Morgan

πŸ”Ή Location: New York, New York, United States

πŸ”Ή Job Type: Full time

πŸ”Ή Category: Marketing & Communications

πŸ”Ή Date Posted: June 17, 2025

πŸ”Ή Experience Level: Mid-level (2-5 years)

πŸ”Ή Remote Status: On-site (5 days a week)

πŸš€ Job Overview

Key aspects of this role include:

  • Crafting engaging social media content that resonates with audiences and drives business results
  • Collaborating with stakeholders across communications, marketing, content, and business lines
  • Managing editorial content calendars to ensure a consistent and strategic flow of content
  • Conceptualizing, scripting, shooting, and editing short-form video content for social channels
  • Staying ahead of social and cultural conversations to identify captivating topics for the target audience

ASSUMPTION: This role requires a high level of creativity, strong communication skills, and the ability to work independently on multiple projects.

πŸ“‹ Key Responsibilities

βœ… Manage and maintain editorial content calendars to ensure a consistent and strategic flow of content

βœ… Conceptualize, script, shoot, and edit short-form video content and new series tailored for social channels

βœ… Develop, present, and execute innovative concepts inspired by the latest trends

βœ… Write compelling copy and create visual content that aligns with the brand voice across multiple platforms

βœ… Stay ahead of social and cultural conversations, identifying topics that captivate the target audience

βœ… Work independently on multiple projects, delivering top-notch work on time, every time

ASSUMPTION: This role requires strong organizational skills, the ability to multitask, and a keen eye for detail.

🎯 Required Qualifications

Education: Bachelor’s degree preferred

Experience: 3+ years of experience in social media

Required Skills:

  • Proven track record in developing social-first video content from ideation to execution
  • Deep understanding of organic capabilities on platforms like Sprinklr, Instagram, X, LinkedIn, YouTube, and TikTok
  • Proficiency with Adobe Creative Suite, including After Effects, Canva, and familiarity with Microsoft Office Suite
  • Highly organized, creative, and collaborative thinker with the ability to build relationships across divisions and business lines
  • Analytical mindset with a test and learn approach, comfortable using data to identify trends and growth opportunities
  • Excellent verbal, written, and interpersonal communication skills, with strong copywriting abilities

Preferred Skills:

  • Large Corporate Brand or Agency experience
  • Experience with Figma
  • Experience in the financial services industry

ASSUMPTION: Candidates should have a strong portfolio showcasing their writing and video or motion graphic samples.

πŸ’° Compensation & Benefits

Salary Range: $70,000 - $90,000 per year (Based on industry standards for a mid-level social media role in New York City)

Benefits:

  • Health, dental, and vision insurance
  • 401(k) with company match
  • Tuition assistance
  • Employee discounts on various products and services

Working Hours: Full-time (40 hours per week), with the requirement to be in the office 5 days a week

ASSUMPTION: Salary range is estimated based on industry standards for a mid-level social media role in New York City. Actual salary may vary based on experience and performance.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Financial Services

Company Size: 10,001+ employees

Founded: 1799 (as a predecessor institution)

Company Description:

  • J.P. Morgan is a global leader in financial services, offering a wide range of products and services to consumers, corporations, and institutions worldwide
  • The company has a history tracing its roots to 1799 in New York City and serves millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily
  • J.P. Morgan is committed to responsible business practices and sustainability initiatives

Company Specialties:

  • Consumer & Community Banking
  • Corporate and Investment Bank
  • Asset Management
  • Private Banking
  • Commercial Banking

Company Website: https://www.jpmorganchase.com/

ASSUMPTION: J.P. Morgan is a large, established financial institution with a global presence and a strong commitment to responsible business practices.

πŸ“Š Role Analysis

Career Level: Mid-level (Associate)

Reporting Structure: Reports directly to the Head of Social Media Content and Creative

Work Arrangement: On-site, 5 days a week

Growth Opportunities:

  • Potential to take on more responsibilities and advance to a senior role within the Social Media team
  • Opportunities to work on high-profile projects and collaborate with various business lines
  • Access to professional development and training opportunities

ASSUMPTION: This role offers opportunities for growth and development within the Social Media team and the broader organization.

🌍 Location & Work Environment

Office Type: Corporate office

Office Location(s): 270 Park Avenue, New York, NY 10017-2014, US

Geographic Context:

  • New York City is a major global financial hub, offering a dynamic and fast-paced work environment
  • The office is located in Midtown Manhattan, providing easy access to public transportation and various amenities
  • The city offers a diverse range of cultural, entertainment, and dining options

Work Schedule: Full-time (40 hours per week), with the requirement to be in the office 5 days a week

ASSUMPTION: The work environment is fast-paced and collaborative, with a strong emphasis on teamwork and innovation.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with the hiring manager
  • In-person or virtual interview with the Social Media team
  • Final interview with the Head of Social Media Content and Creative

Key Assessment Areas:

  • Creativity and innovation in content ideas
  • Understanding of the J.P. Morgan brand and target audience
  • Ability to work independently and manage multiple projects
  • Strong communication and interpersonal skills

Application Tips:

  • Tailor your resume and cover letter to highlight your social media experience and relevant skills
  • Include a portfolio of your writing and video or motion graphic samples
  • Prepare examples of how you've stayed ahead of social and cultural conversations in previous roles
  • Research J.P. Morgan's brand and values to demonstrate your fit with the company culture

ATS Keywords: Social Media, Video Content Creation, Adobe Creative Suite, Copywriting, Data Analysis, Collaboration, Creativity, Communication, Project Management, Trend Analysis, Brand Voice Alignment, Organizational Skills, Innovative Thinking, Interpersonal Skills, Content Strategy, Scripting

ASSUMPTION: The application process is competitive, and candidates should highlight their relevant experience and skills to increase their chances of success.

πŸ› οΈ Tools & Technologies

  • Adobe Creative Suite (After Effects, Premiere Pro, Photoshop)
  • Canva
  • Microsoft Office Suite (Excel, Outlook, PowerPoint, Word)
  • Sprinklr (social media management platform)
  • Figma (preferred, not required)

ASSUMPTION: Familiarity with industry-standard tools and platforms is essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Putting our clients first
  • Managing risk and compliance
  • Building strong teams
  • Fostering diversity and inclusion
  • Driving innovation and continuous improvement

Work Style:

  • Collaborative and team-oriented
  • Results-driven and focused on delivering high-quality work
  • Adaptable and open to feedback
  • Committed to continuous learning and professional development

Self-Assessment Questions:

  • Do you thrive in a fast-paced, collaborative environment?
  • Are you passionate about staying ahead of social and cultural conversations?
  • Do you have a strong sense of creativity and innovation?
  • Are you committed to delivering high-quality work and driving business results?

ASSUMPTION: Candidates should assess their fit with J.P. Morgan's company values and work style to ensure a successful and fulfilling career.

⚠️ Potential Challenges

  • Managing multiple projects and deadlines simultaneously
  • Keeping up with the fast-paced and ever-changing social media landscape
  • Working in a highly collaborative environment with various stakeholders
  • Adapting to the unique culture and work style of a large financial institution

ASSUMPTION: Candidates should be prepared to face these challenges and demonstrate their ability to thrive in a dynamic work environment.

πŸ“ˆ Similar Roles Comparison

  • Compared to other social media roles, this position offers a unique opportunity to work for a global financial institution with a strong brand and extensive resources
  • This role requires a strong understanding of the financial services industry and the ability to create content that resonates with a diverse audience
  • Career progression may involve moving into a senior role within the Social Media team or exploring opportunities in related fields such as marketing or communications

ASSUMPTION: Candidates should consider the unique aspects of this role and how it aligns with their career goals and interests.

πŸ“ Sample Projects

  • Developing a social media campaign to promote a new financial product or service
  • Creating a series of videos to educate customers about financial literacy topics
  • Managing the social media presence for a high-profile event or conference

ASSUMPTION: These sample projects provide a sense of the types of initiatives candidates may work on in this role.

❓ Key Questions to Ask During Interview

  • How does this role fit into the broader Social Media team and the company's marketing and communications strategy?
  • What are the most significant challenges facing the Social Media team, and how can this role help address them?
  • How does J.P. Morgan support the professional development and growth of its employees?
  • What are the key priorities for this role in the first 90 days?
  • How does the company foster a culture of innovation and continuous improvement?

ASSUMPTION: These questions help candidates gain a deeper understanding of the role, the team, and the company culture.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your social media experience and relevant skills
  • Include a portfolio of your writing and video or motion graphic samples
  • Prepare examples of how you've stayed ahead of social and cultural conversations in previous roles
  • Follow up with the hiring manager one week after submitting your application to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.