S

Social Media & Content Specialist - AI-First Marketer

StoreHub
Full-time
On-site
Malaysia
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Social Media & Content Specialist - AI-First Marketer

πŸ”Ή Company: StoreHub

πŸ”Ή Location: Kuala Lumpur, Malaysia

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: July 14, 2025

πŸ”Ή Experience Level: Mid-Level (2-5 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Creating AI-amplified content at scale for various platforms
  • Managing StoreHub's social media presence using AI tools
  • Driving strategic growth through AI-generated content and experiments
  • Collaborating with cross-functional teams to maximize content value

ASSUMPTION: This role requires a strong understanding of AI tools and a proven track record in social media and content creation. The ideal candidate will be comfortable using AI for ideation, creation, and optimization of content.

πŸ“‹ Key Responsibilities

βœ… Create AI-amplified content at scale across social media, blogs, paid ads, and videos

βœ… Own and manage StoreHub's social media presence using AI tools

βœ… Drive strategic growth through AI-generated content and experiments

βœ… Collaborate with cross-functional teams to maximize content value and workflow efficiency

βœ… Build and maintain prompt templates to ensure consistent brand voice

βœ… Use AI for research, ideation, first drafts, and creative variations

ASSUMPTION: The role requires a high level of creativity, adaptability, and a strong understanding of AI tools to create engaging and effective content.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Communications, or a related field

Experience: 1+ years in social media, content creation, or a related field

Required Skills:

  • Proven AI fluency: Daily use of AI tools (ChatGPT, Claude, Gemini, etc.) for 6+ months
  • Marketing excellence: Strong understanding of marketing principles and best practices
  • Content creation skills: Excellent writing, basic video editing, and design sense
  • Platform mastery: Deep understanding of social media algorithms and best practices
  • Malaysian market knowledge: Cultural nuances and what resonates locally
  • Language skills: Excellent English and Bahasa Malaysia

Preferred Skills:

  • Proficiency in Mandarin or other languages
  • Advanced design skills (Adobe Suite)
  • Experience with AI tools beyond ChatGPT (Midjourney, ElevenLabs, Runway, etc.)
  • Built automation workflows using Zapier, Make, or similar

ASSUMPTION: While a degree in a related field is preferred, StoreHub values practical experience and proven skills over formal education.

πŸ’° Compensation & Benefits

Salary Range: RM 6,000 - RM 9,000 per month (Based on experience and industry standards)

Benefits:

  • Medical and Dental Outpatient Visits
  • Medical Insurance
  • Opportunities for Career Growth and Continuous Learning
  • Free Season Parking
  • Fully Stocked Fridge and Pantry

Working Hours: 40 hours per week, Monday to Friday

ASSUMPTION: The salary range is estimated based on industry standards for mid-level marketing roles in Kuala Lumpur. Benefits are subject to change and may be updated based on company policies.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: StoreHub operates in the technology, information, and internet industry, focusing on providing all-in-one platforms for retailers and restaurants across Southeast Asia.

Company Size: StoreHub has 201-500 employees, providing a mid-sized company environment with opportunities for growth and collaboration.

Founded: StoreHub was founded in 2013 and has since grown to serve over 17,000 retail and restaurant outlets across Malaysia, Thailand, the Philippines, and other countries.

Company Description:

  • StoreHub is an all-in-one platform that enables retailers and restaurants to automate and grow their businesses.
  • The platform provides a comprehensive ecosystem of solutions, including a cloud-based POS system, QR-based table ordering, loyalty programs, customer engagement, and more.
  • StoreHub's mission is to make technology available for everyone, enabling all businesses to grow successfully and sustainably.

Company Specialties:

  • iPad POS System
  • Inventory Management
  • Customer Relationship Management
  • Employee Management
  • Retail Management
  • Omnichannel
  • Point Of Sale
  • Ecommerce
  • Android POS System
  • Business Management System
  • F&B Management
  • SME
  • Small Business

Company Website: www.storehub.com

ASSUMPTION: StoreHub's focus on technology and automation provides an innovative and dynamic work environment for employees.

πŸ“Š Role Analysis

Career Level: This role is at the mid-level career stage, requiring a balance of proven skills and the ability to grow and adapt in the position.

Reporting Structure: The Social Media & Content Specialist will report directly to the Marketing Manager and collaborate with cross-functional teams, including Product Marketing and Acquisition.

Work Arrangement: This role is on-site, with the expectation of working from StoreHub's office in Kuala Lumpur, Malaysia.

Growth Opportunities:

  • Potential career progression into senior marketing roles or specialized content creation positions
  • Opportunities to expand AI skills and expertise through hands-on experience and collaboration with team members
  • Chance to grow with the company as StoreHub continues to expand its reach across Southeast Asia

ASSUMPTION: The mid-sized company structure at StoreHub offers ample opportunities for growth and career advancement for motivated and talented individuals.

🌍 Location & Work Environment

Office Type: StoreHub's office is a modern, collaborative workspace designed to facilitate teamwork and innovation.

Office Location(s): Level 7, KYM Tower, 8, Jalan PJU 7/6, Mutiara Damansara, Petaling Jaya, Selangor 47800, Malaysia

Geographic Context:

  • Kuala Lumpur is the capital and largest city of Malaysia, offering a mix of urban and suburban living options
  • The city is known for its multicultural population, vibrant food scene, and bustling nightlife
  • Kuala Lumpur has a tropical rainforest climate, with warm and humid weather year-round

Work Schedule: The work schedule is Monday to Friday, 9:00 AM to 6:00 PM, with a one-hour lunch break. Flexible working hours may be available based on team needs and manager approval.

ASSUMPTION: StoreHub's office location in Kuala Lumpur provides easy access to public transportation, shopping, dining, and entertainment options.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening with the HR team
  • In-depth interview with the Marketing Manager and a team member
  • Final interview with the CEO or another senior leader
  • Background check and offer extension

Key Assessment Areas:

  • AI proficiency and understanding of AI tools
  • Content creation skills and portfolio presentation
  • Cultural fit and understanding of the Malaysian market
  • Problem-solving skills and adaptability
  • Communication and collaboration skills

Application Tips:

  • Highlight specific examples of AI-generated content and workflows in your portfolio
  • Tailor your resume and cover letter to emphasize your AI skills and marketing experience
  • Prepare for behavioral and situational interview questions that focus on your AI experience and marketing strategies
  • Research StoreHub's company culture and values to demonstrate your cultural fit

ATS Keywords: AI, marketing, content creation, social media, ChatGPT, prompt engineering, Malaysian market, cultural nuances, English, Bahasa Malaysia

ASSUMPTION: StoreHub's interview process is designed to assess candidates' technical skills, cultural fit, and problem-solving abilities, with a strong focus on AI proficiency and marketing expertise.

πŸ› οΈ Tools & Technologies

  • AI tools: ChatGPT, Claude, Gemini, Midjourney, ElevenLabs, Runway
  • Social media platforms: Facebook, Instagram, LinkedIn, YouTube, TikTok, Xiao Hong Shu, Spotify
  • Design tools: Adobe Suite (optional)
  • Automation workflow tools: Zapier, Make
  • Project management tools: Asana, Trello, or similar

ASSUMPTION: The required tools and technologies for this role may evolve as StoreHub continues to adopt and integrate new AI tools and platforms.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Communicate for Clarity
  • Humble and Hungry
  • Authentic but not an *sshole
  • Nimble and Quick
  • Growth Mindset
  • Efficiency and Excellence

Work Style:

  • Collaborative and team-oriented
  • Results-driven and focused on continuous improvement
  • Adaptable and open to feedback
  • Comfortable working in a fast-paced, dynamic environment

Self-Assessment Questions:

  • How have you used AI to improve content creation and workflow efficiency in previous roles?
  • Can you describe a time when you had to adapt your content strategy based on cultural nuances or market trends?
  • How do you approach feedback and continuous learning in a fast-paced work environment?

ASSUMPTION: StoreHub's company culture values direct communication, collaboration, and a growth mindset, making it an ideal fit for candidates who thrive in dynamic, innovative environments.

⚠️ Potential Challenges

  • Managing multiple social media platforms and content formats simultaneously
  • Keeping up with the latest AI tools and trends in the marketing industry
  • Balancing creativity and efficiency in content creation workflows
  • Adapting to StoreHub's fast-paced, dynamic work environment

ASSUMPTION: The Social Media & Content Specialist role at StoreHub presents unique challenges that require strong organizational skills, adaptability, and a deep understanding of AI tools and marketing strategies.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional marketing roles, this position requires a strong focus on AI tools and workflows for content creation and optimization
  • StoreHub's emphasis on AI-first marketing strategies sets this role apart from similar positions in the industry
  • Career progression in this role may lead to specialized AI marketing positions or senior marketing roles within the company

ASSUMPTION: The Social Media & Content Specialist role at StoreHub offers a unique blend of marketing and AI expertise, providing a competitive advantage in the industry.

πŸ“ Sample Projects

  • Developing an AI-driven content strategy for a new product launch, including social media posts, blog articles, and email campaigns
  • Creating an AI-generated series of Instagram Stories to promote a limited-time offer, increasing engagement and conversions
  • Building an AI workflow to automate content repurposing and optimization for different platforms, improving efficiency and consistency

ASSUMPTION: The projects listed above are examples of the types of initiatives the Social Media & Content Specialist may undertake to drive growth and engagement for StoreHub's marketing efforts.

❓ Key Questions to Ask During Interview

  • How does StoreHub plan to integrate new AI tools and platforms into its marketing strategy in the future?
  • Can you describe the team structure and dynamics within the marketing department?
  • How does StoreHub support the professional development and growth of its employees?
  • What are the key performance indicators (KPIs) used to measure the success of the Social Media & Content Specialist role?
  • How does StoreHub approach work-life balance and employee well-being in its fast-paced work environment?

ASSUMPTION: Asking thoughtful, informed questions during the interview process demonstrates your interest in the role and commitment to StoreHub's success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your AI skills, marketing experience, and cultural fit with StoreHub
  • Prepare a portfolio showcasing your AI-generated content and workflows
  • Follow up with the StoreHub HR team one week after submitting your application to inquire about your application status

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.