📌 Core Information
🔹 Job Title: Social Media EA (Remote)
🔹 Company: Snapscale
🔹 Location: Digos, Davao del Sur, Philippines
🔹 Job Type: Full-time
🔹 Category: Marketing
🔹 Date Posted: 2025-04-24
🔹 Experience Level: 2-5 years
🔹 Remote Status: Remote
🚀 Job Overview
Key aspects of this role include:
- Developing and implementing social media strategies to increase brand awareness, engagement, and traffic
- Creating and curating engaging content for various social media platforms
- Monitoring and analyzing social media trends and audience behavior to optimize performance
- Collaborating with cross-functional teams to create aligned social media campaigns
- Managing social media content calendar and responding to customer comments professionally
ASSUMPTION: This role requires a balance of creativity and analytical skills, with a strong focus on understanding and implementing social media strategies.
📋 Key Responsibilities
✅ Develop, implement, and manage social media strategy to increase brand awareness, engagement, and traffic
✅ Create and curate engaging content for social media platforms including Facebook, Instagram, LinkedIn, X, and TikTok
✅ Monitor and analyze social media trends, audience behavior, and competitive activity to identify opportunities for improvement
✅ Collaborate with marketing, sales, and product development to create social media campaigns that align with business goals
✅ Manage social media content calendar and scheduling to ensure consistent and effective messaging
✅ Monitor social media channels for customer comments, feedback, and inquiries; respond in a timely and professional manner
✅ Stay updated on social media best practices, technologies, and trends
✅ Utilize social media management tools to manage and optimize social media performance and efficiency
ASSUMPTION: The role requires a proactive approach to staying informed about industry trends and continuously improving social media strategies.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Communications, or a related field (or equivalent experience)
Experience: Minimum of three (3) years experience as a Social Media Manager, or similar role.
Required Skills:
- Proven track record of managing social media platforms and growing followers
- Strong understanding of social media analytics and metrics
- Excellent written and verbal communication skills
- Creative thinker with a passion for content creation and storytelling
- Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously
- Experience with social media management tools and analytics platforms (e.g., Google Analytics, Facebook Insights)
Preferred Skills:
- Familiarity with the healthcare industry and its social media landscape
- Experience working with remote teams
ASSUMPTION: While the role requires specific experience and skills, a willingness to learn and adapt is also crucial for success in this dynamic field.
💰 Compensation & Benefits
Salary Range: PHP 40,000 - 60,000 per month (Based on experience and industry standards for remote roles in the Philippines)
Benefits:
- Health Maintenance Organization (HMO)
- Government-mandated benefits
- Highly-competitive compensation package
- Internet allowance
- Opportunities for career growth and development
- Fun and healthy working environment
Working Hours: Full-time (40 hours per week, flexible hours with a focus on results)
ASSUMPTION: The salary range is estimated based on industry standards for remote roles in the Philippines, considering the experience level required for this position.
📌 Applicant Insights
🔍 Company Context
Industry: Outsourcing and Offshoring Consulting, specifically focused on healthcare-focused virtual staffing solutions
Company Size: Small (11-50 employees), which means a more agile and close-knit work environment with opportunities for growth and impact
Founded: 2017, with a history of providing HIPAA-compliant virtual assistants to clinics, private practices, and healthcare organizations
Company Description:
- SnapScale helps clinics, private practices, and healthcare organizations streamline operations, reduce costs, and improve patient experience by providing top-tier HIPAA-compliant virtual assistants (HVAs)
- The company offers a range of services, including healthcare virtual assistants, HIPAA compliance and data security, turnkey recruiting and onboarding, and practice growth and support
- SnapScale delivers scalable, reliable, and compliant virtual staffing solutions to empower healthcare providers and improve patient outcomes
Company Specialties:
- Customer Support Outsourcing
- us based customer service
- outsource customer care
- live chat outsourcing
- outsource live chat support
- Customer Service Outsourcing
- helpdesk support
- 24x7 help desk support
- helpdesk support services
- web development services
- wordpress development company
- wordpress web development company
- website development company
- best digital marketing services
- digital marketing services company
- digital marketing services for small business
- customer support outsourcing services
- and call center outsourcing vendors
Company Website: www.snapscale.com
ASSUMPTION: As a smaller company, Snapscale offers a more personal work environment with opportunities for growth and direct impact on the business.
📊 Role Analysis
Career Level: Mid-level, with opportunities for growth and advancement within the marketing department and the company
Reporting Structure: This role reports directly to the Marketing Manager and collaborates with cross-functional teams, including marketing, sales, and product development
Work Arrangement: Remote, with flexible hours and a focus on results and performance
Growth Opportunities:
- Advancement within the marketing department, such as a promotion to Social Media Manager or Marketing Manager
- Expansion into related roles, such as Content Marketing Specialist or SEO Specialist
- Potential opportunities to work on special projects or initiatives, gaining exposure to different aspects of the business
ASSUMPTION: Given the company's focus on growth and development, there are opportunities for career advancement and skill-building in this role.
🌍 Location & Work Environment
Office Type: Remote, with no physical office location required for this role
Office Location(s): N/A (Remote work only)
Geographic Context:
- Digos, Davao del Sur, Philippines is located in the southern part of the Philippines, with a tropical climate and rich cultural heritage
- The region is known for its natural beauty, with mountains, beaches, and diverse wildlife
- Digos is a second-class city with a population of approximately 120,000 people, offering a mix of urban and rural living
Work Schedule: Full-time (40 hours per week), with flexible hours and a focus on results and performance
ASSUMPTION: As a remote role, this position offers flexibility and the opportunity to work from anywhere with a stable internet connection.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the HR department
- Technical assessment or case study presentation
- Final interview with the Marketing Manager
Key Assessment Areas:
- Social media strategy and planning
- Content creation and storytelling
- Analytical skills and data-driven decision-making
- Communication and collaboration skills
- Adaptability and problem-solving
Application Tips:
- Tailor your resume and cover letter to highlight your social media experience, achievements, and relevant skills
- Prepare examples of your social media content and campaigns, demonstrating your creativity and strategic thinking
- Research Snapscale's company culture and values to ensure a good fit and address these points in your application materials
ATS Keywords: Social Media Management, Content Creation, Social Media Strategy, Analytics, Communication Skills, Creative Thinking, Project Management, Social Media Tools, HIPAA Compliance, Healthcare Industry
ASSUMPTION: The application process may vary, but typically involves an online application, phone or video screening, technical assessment, and final interview with the hiring manager.
🛠️ Tools & Technologies
- Social media management platforms (e.g., Hootsuite, Buffer, Sprout Social)
- Analytics tools (e.g., Google Analytics, Facebook Insights, Twitter Analytics)
- Project management tools (e.g., Asana, Trello, Monday.com)
- Design tools (e.g., Canva, Adobe Creative Suite, Sketch)
ASSUMPTION: The specific tools and technologies used may vary, but the role requires proficiency in social media management platforms and analytics tools.
👔 Cultural Fit Considerations
Company Values:
- Patient-centric: Focus on improving patient experience and outcomes
- Innovative: Embrace new technologies and approaches to problem-solving
- Collaborative: Work together to achieve common goals and drive success
- Committed: Dedicated to providing high-quality services and support to clients
Work Style:
- Results-driven: Focus on achieving outcomes and delivering value
- Adaptable: Able to adjust to changing priorities and workloads
- Self-motivated: Able to work independently and manage time effectively
Self-Assessment Questions:
- Do you have a strong understanding of social media analytics and metrics?
- Are you comfortable working remotely and managing your time effectively?
- Do you have a creative approach to content creation and storytelling?
- Are you able to work collaboratively with cross-functional teams to achieve common goals?
ASSUMPTION: Snapscale values employees who are committed, innovative, and collaborative, with a focus on delivering high-quality services and support to clients.
⚠️ Potential Challenges
- Managing multiple social media platforms and content calendars simultaneously
- Keeping up with the fast-paced nature of social media and industry trends
- Collaborating effectively with remote teams and stakeholders
- Adapting to the unique needs and requirements of the healthcare industry
ASSUMPTION: While the role offers many opportunities for growth and development, it also presents challenges that require strong organizational skills, adaptability, and a proactive approach to problem-solving.
📈 Similar Roles Comparison
- Unlike traditional marketing roles, this position requires a strong focus on social media management and analytics
- Compared to other social media roles, this position offers the opportunity to work in the growing healthcare industry and collaborate with a diverse range of stakeholders
- In terms of career path, this role can lead to advancement within the marketing department or expansion into related roles, such as Content Marketing Specialist or SEO Specialist
ASSUMPTION: While this role shares similarities with other social media and marketing positions, it also offers unique opportunities and challenges specific to the healthcare industry and remote work environment.
📝 Sample Projects
- Developing and implementing a social media strategy for a new healthcare product launch
- Creating and curating engaging content for a healthcare organization's social media platforms, focusing on patient education and awareness
- Analyzing social media performance data to identify trends and opportunities for improvement, and presenting findings to stakeholders
ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for this role, from strategic planning and content creation to data analysis and stakeholder communication.
❓ Key Questions to Ask During Interview
- Can you describe the company's social media strategy and how this role fits into it?
- How does the marketing department collaborate with other departments, such as sales and product development?
- What are the most significant challenges facing the company's social media presence, and how can this role address them?
- How does the company support the professional development and growth of its employees?
- What is the company's approach to work-life balance and flexible working arrangements?
ASSUMPTION: These interview questions help applicants better understand the role, the company culture, and the opportunities for growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your social media experience, achievements, and relevant skills
- Prepare examples of your social media content and campaigns, demonstrating your creativity and strategic thinking
- Research Snapscale's company culture and values to ensure a good fit and address these points in your application materials
- Follow up with the HR department one week after submitting your application to confirm receipt and inquire about next steps
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
