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Social Media Engagement Specialist

BrickBrands
Full-time
On-site
SΓ£o Paulo, SΓ£o Paulo, Brazil
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Social Media Engagement Specialist

πŸ”Ή Company: BrickBrands

πŸ”Ή Location: SΓ£o Paulo, Brazil

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Marketing & Communications

πŸ”Ή Date Posted: July 28, 2025

πŸ”Ή Experience Level: Entry-level (0-2 years)

πŸ”Ή Remote Status: 100% Remote

πŸš€ Job Overview

Key aspects of this role include:

  • Monitoring and engaging with social media channels for multiple clients
  • Collaborating with cross-functional teams to ensure brand consistency
  • Staying updated with social media trends and best practices
  • Developing and executing strategic community engagement initiatives

ASSUMPTION: This role requires a strong understanding of US culture and trends, as well as fluency in English, due to the focus on the US market.

πŸ“‹ Key Responsibilities

βœ… Monitor and respond to comments, questions, and concerns on social media channels in a timely, professional, and on-brand manner

βœ… Engage with audiences in an authentic way, including participating in trending videos and conversations

βœ… Collaborate with marketing and content teams to ensure brand consistency across all platforms

βœ… Stay up-to-date with social media trends, tools, and best practices

βœ… Perform ad hoc tasks as needed, such as finding new social media trends

ASSUMPTION: This role may require working non-standard hours to cover US time zones.

🎯 Required Qualifications

Education: High School Diploma or equivalent

Experience: Must have experience in Community Management, preferably in the US market

Required Skills:

  • Fluency in English with excellent written and oral communication skills
  • Strong understanding of US culture and trends
  • Excellent communication and interpersonal skills
  • Ability to work independently and manage time effectively
  • Proficient in social media platforms and tools

Preferred Skills:

  • Fluency in additional languages
  • Experience in Social Media and Customer Service (non-voice)

ASSUMPTION: While not explicitly stated, having an active personal social media presence, particularly on TikTok, may be beneficial for this role.

πŸ’° Compensation & Benefits

Salary Range: Based on market rates in SΓ£o Paulo, Brazil, the estimated salary range for this role is BRL 3,000 - 5,000 per month. However, the company offers competitive compensation based on location market rates.

Benefits:

  • Continuous learning experience and career growth opportunities
  • Welcoming environment where feedback and suggestions are valued
  • Diverse and global team environment

Working Hours: 40 hours per week, coinciding with the US timezone (EST)

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's qualifications and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Design Services, focusing on branding, marketing, and social media management

Company Size: Small (2-10 employees), which may offer a more intimate work environment and opportunities for growth

Founded: 2022, with a short but impactful history in the branding and marketing industry

Company Description:

  • Proud of its Finnish heritage, BrickBrands provides 24/7 brand protection, positive brand sentiment, and increased customer engagement
  • Offers opportunities for talented individuals to join their global team and make an impact
  • Promotes diversity and inclusivity, with a focus on building better relationships and conversations

Company Specialties:

  • Branding and rebranding
  • Marketing and design services
  • Social media management
  • Print and web design

Company Website: brick-brands.com

ASSUMPTION: BrickBrands' small size may allow for closer collaboration with team members and more direct impact on the company's growth and success.

πŸ“Š Role Analysis

Career Level: Entry-level, with opportunities for growth and learning within the company

Reporting Structure: This role may report directly to the Marketing or Social Media Manager, depending on the company's organizational structure

Work Arrangement: 100% remote, with the ability to work from anywhere with a stable internet connection

Growth Opportunities:

  • Learning and developing new skills in social media management and marketing
  • Potential career progression into more senior roles within the company
  • Expanding language skills and cultural understanding through working with a global team

ASSUMPTION: Given the company's focus on continuous learning and career growth, there may be opportunities for professional development and advancement within this role.

🌍 Location & Work Environment

Office Type: 100% remote, with no physical office location

Office Location(s): N/A (fully remote)

Geographic Context:

  • SΓ£o Paulo is the largest city in Brazil and the Americas, with a vibrant and diverse culture
  • The city is known for its nightlife, arts, and culinary scene, offering numerous opportunities for leisure and entertainment
  • SΓ£o Paulo has a tropical savanna climate, with warm temperatures year-round

Work Schedule: The work schedule is flexible, with the primary requirement being availability during US business hours

ASSUMPTION: Working remotely may require self-motivation and strong time management skills, as well as a suitable home office environment with a stable internet connection.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • Technical assessment or case study
  • Final interview with the hiring manager

Key Assessment Areas:

  • Communication and interpersonal skills
  • Understanding of US culture and trends
  • Social media knowledge and experience
  • Problem-solving and adaptability

Application Tips:

  • Highlight relevant experience and skills in your resume, with a focus on community management and social media engagement
  • Tailor your cover letter to demonstrate your understanding of US culture and trends, as well as your passion for social media
  • Prepare examples of your social media presence and engagement strategies
  • Be ready to discuss your familiarity with various social media platforms and tools

ATS Keywords: Social Media, Community Management, US Culture, English Fluency, Marketing, Customer Service, Brand Consistency, Trend Awareness

ASSUMPTION: Given the company's focus on US market engagement, candidates with a strong understanding of US culture and trends may have an advantage in the application process.

πŸ› οΈ Tools & Technologies

  • Social media platforms (e.g., Facebook, Instagram, Twitter, TikTok)
  • Social media management tools (e.g., Hootsuite, Buffer, Sprout Social)
  • Project management tools (e.g., Asana, Trello, Monday.com)
  • Communication tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: The specific tools and technologies used may vary depending on the company's preferences and the client's requirements.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Continuous learning and growth
  • Diversity and inclusivity
  • Collaboration and teamwork

Work Style:

  • Self-motivated and independent
  • Adaptable and flexible
  • Creative and witty

Self-Assessment Questions:

  • Do you have a strong understanding of US culture and trends?
  • Are you comfortable working independently and managing your time effectively?
  • Do you have a creative and witty approach to social media engagement?

ASSUMPTION: BrickBrands' small size and global team may require employees to be adaptable, self-motivated, and comfortable working in a diverse and inclusive environment.

⚠️ Potential Challenges

  • Working non-standard hours to cover US time zones
  • Managing multiple client accounts and ensuring brand consistency
  • Keeping up with the fast-paced nature of social media trends and algorithms
  • Potential language barriers or cultural misunderstandings when working with a global team

ASSUMPTION: These challenges can be mitigated through strong communication, adaptability, and a willingness to learn and grow within the role.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional marketing or communications roles, this position focuses primarily on social media engagement and community management
  • While the role may require some marketing and communications knowledge, the primary focus is on building and nurturing online communities
  • Career progression in this role may lead to more senior positions within the social media or community management field

ASSUMPTION: This role may be well-suited for candidates with a strong passion for social media and a desire to build and engage with online communities.

πŸ“ Sample Projects

  • Developing and executing a social media campaign for a new product launch
  • Monitoring and engaging with social media channels for a major brand rebranding effort
  • Collaborating with cross-functional teams to create and share engaging content across multiple platforms

ASSUMPTION: The specific projects and initiatives undertaken in this role may vary depending on the client's needs and the company's priorities.

❓ Key Questions to Ask During Interview

  • How does this role fit into the company's overall marketing and communications strategy?
  • What are the primary challenges and opportunities for this role within the company's client portfolio?
  • How does the company support the professional development and growth of its employees?
  • What are the key performance indicators (KPIs) for success in this role?
  • How does the company ensure brand consistency across multiple platforms and clients?

ASSUMPTION: Asking thoughtful and relevant questions during the interview process can help demonstrate your interest in and understanding of the role.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight your relevant experience and skills in community management and social media engagement
  • Write a cover letter that demonstrates your understanding of US culture and trends, as well as your passion for social media
  • Prepare examples of your social media presence and engagement strategies
  • Follow up with the company one week after submitting your application to confirm receipt and reiterate your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.