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Social Media Engagement Specialist

BrickBrands
Full-time
On-site
Lima, Lima, Peru
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Social Media Engagement Specialist

πŸ”Ή Company: BrickBrands

πŸ”Ή Location: Lima, Peru

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Marketing & Communications

πŸ”Ή Date Posted: July 28, 2025

πŸ”Ή Experience Level: Entry-level (0-2 years)

πŸ”Ή Remote Status: 100% Remote (US timezone)

πŸš€ Job Overview

Key aspects of this role include:

  • Monitoring and engaging with social media communities on behalf of clients
  • Developing and executing strategic, relevant outbound community engagement initiatives
  • Collaborating with marketing and content teams to ensure brand consistency
  • Staying up-to-date with social media trends, tools, and best practices
  • Working in a fast-paced, global environment with diverse teams

ASSUMPTION: This role requires a strong understanding of US culture and trends, as well as experience in US market community management.

πŸ“‹ Key Responsibilities

βœ… Monitoring social media channels and responding to comments, questions, and concerns in a timely, professional, and on-brand manner

βœ… Identifying and capitalizing on new social media trends

βœ… Engaging with trending videos and content in an authentic way that resonates with the brand and audience

βœ… Collaborating with marketing and content teams to ensure brand consistency across all social media platforms

βœ… Staying current with social media trends, tools, and best practices to continuously improve engagement strategies

ASSUMPTION: This role may require working non-standard hours to cover US timezones and may involve ad-hoc tasks as needed.

🎯 Required Qualifications

Education: High School Diploma or equivalent

Experience: Must have experience in community management and the US market

Required Skills:

  • Fluency in English with excellent written and oral communication skills
  • Strong understanding of US culture and trends
  • Proven experience in community management and non-voice customer service
  • Ability to work an 8-hour shift coinciding with the US timezone (EST)
  • Personal PC/laptop with a working webcam and stable internet connection

Preferred Skills:

  • Additional language skills
  • Experience with social media management tools
  • Active social media presence, particularly on TikTok

ASSUMPTION: While not explicitly stated, a strong understanding of social media platforms and trends is expected for this role.

πŸ’° Compensation & Benefits

Salary Range: The salary range for this role is estimated to be between $25,000 - $35,000 USD per year, based on market rates for entry-level marketing roles in Lima, Peru.

Benefits:

  • Continuous learning experience and career growth opportunities
  • Competitive compensation based on location market rates
  • Creative and witty work environment
  • Diverse and global team environment

Working Hours: 40 hours per week, with flexible scheduling to accommodate US timezones

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's qualifications and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: BrickBrands operates in the design services industry, specializing in branding, marketing, and visual identity services.

Company Size: BrickBrands is a small company with 2-10 employees, offering a close-knit work environment and ample opportunities for growth.

Founded: BrickBrands was founded in 2022, making it a relatively new but rapidly growing company.

Company Description:

  • BrickBrands provides 24/7 brand protection, positive brand sentiment, and increased customer engagement for various clients
  • The company embraces diversity and inclusivity, promoting a global team environment
  • BrickBrands offers ongoing recruitment and continuous learning experiences for talented individuals

Company Specialties:

  • Branding
  • Marketing
  • Design
  • Visual Identity
  • Rebranding
  • Social Media Management
  • Print Design
  • Web Design

Company Website: brick-brands.com

ASSUMPTION: BrickBrands' small size and focus on diversity and inclusivity may result in a more personal and collaborative work environment.

πŸ“Š Role Analysis

Career Level: This role is an entry-level position, ideal for candidates seeking to establish their careers in social media engagement and community management.

Reporting Structure: The Social Media Engagement Specialist will report directly to the marketing or communications team, collaborating with various departments to ensure brand consistency.

Work Arrangement: This is a 100% remote role, with a focus on working within the US timezone (EST).

Growth Opportunities:

  • Expanding language skills and cultural understanding
  • Developing expertise in social media management tools
  • Advancing to a senior or management role within the marketing or communications department

ASSUMPTION: Given the company's focus on continuous learning and growth, there may be opportunities for professional development and career advancement.

🌍 Location & Work Environment

Office Type: 100% Remote

Office Location(s): Lima, Peru

Geographic Context:

  • Lima is the capital and largest city of Peru, with a population of over 10 million
  • The city offers a mix of modern and historic architecture, with a vibrant cultural scene
  • Lima is known for its diverse food scene, with influences from various cultures

Work Schedule: The work schedule is flexible, with a focus on working within the US timezone (EST).

ASSUMPTION: While the role is remote, the work environment may be influenced by the cultural norms and timezones of the clients and teams being supported.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • Skills assessment or case study
  • Final interview with the hiring manager

Key Assessment Areas:

  • Communication skills and language proficiency
  • Understanding of US culture and trends
  • Problem-solving and creativity
  • Adaptability and time management

Application Tips:

  • Tailor your resume and cover letter to highlight your experience in community management and US market knowledge
  • Include examples of your social media presence and engagement, particularly on TikTok
  • Prepare for behavioral and situational interview questions focused on social media engagement and customer service

ATS Keywords: Social Media, Community Management, Customer Service, Marketing, Communication, Creativity, Trend Analysis, Detail Orientation, US Culture, US Market

ASSUMPTION: The application process may be influenced by the company's focus on diversity and inclusivity, with an emphasis on cultural fit and adaptability.

πŸ› οΈ Tools & Technologies

  • Social media management platforms (e.g., Hootsuite, Buffer, Sprout Social)
  • Project management tools (e.g., Asana, Trello, Monday.com)
  • Communication and collaboration tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: The specific tools and technologies used may vary depending on the company's preferences and the client's requirements.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Diversity and inclusivity
  • Continuous learning and growth
  • Collaboration and teamwork

Work Style:

  • Creative and witty
  • Adaptable and flexible
  • Detail-oriented and proactive

Self-Assessment Questions:

  • Do you have a strong understanding of US culture and trends?
  • Are you comfortable working in a remote, global team environment?
  • Can you demonstrate creativity and wit in your social media engagement?

ASSUMPTION: BrickBrands places a strong emphasis on cultural fit, with an emphasis on diversity, inclusivity, and adaptability.

⚠️ Potential Challenges

  • Working non-standard hours to accommodate US timezones
  • Managing multiple social media platforms and client expectations
  • Keeping up with rapidly evolving social media trends and tools
  • Ensuring brand consistency across various platforms and teams

ASSUMPTION: The role may present unique challenges due to its focus on the US market and remote work environment.

πŸ“ˆ Similar Roles Comparison

  • Social Media Coordinator vs. Social Media Engagement Specialist: While both roles focus on social media engagement, the Social Media Engagement Specialist role places a stronger emphasis on community management and customer service
  • Community Manager vs. Social Media Engagement Specialist: Both roles involve community management, but the Social Media Engagement Specialist role is more focused on outbound engagement and trend analysis
  • Marketing Coordinator vs. Social Media Engagement Specialist: The Social Media Engagement Specialist role is more specialized, with a focus on social media engagement and community management, while the Marketing Coordinator role may involve a broader range of marketing tasks

ASSUMPTION: The specific responsibilities and requirements of similar roles may vary depending on the company and industry.

πŸ“ Sample Projects

  • Developing and executing a social media campaign to increase brand awareness for a new product launch
  • Monitoring and engaging with social media communities for a client in the tech industry
  • Analyzing social media trends and creating a report to inform marketing strategy

ASSUMPTION: The specific projects and tasks assigned may vary depending on the client's requirements and the company's priorities.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and how this role fits within it?
  • How does BrickBrands support the professional development and growth of its employees?
  • Can you provide an example of a successful social media campaign that the company has executed?
  • How does BrickBrands ensure brand consistency across various platforms and teams?
  • What are the most challenging aspects of working in a remote, global team environment, and how does the company support its employees in overcoming these challenges?

ASSUMPTION: The interview process may focus on assessing the candidate's cultural fit, adaptability, and understanding of US culture and trends.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your experience in community management and US market knowledge
  • Prepare for behavioral and situational interview questions focused on social media engagement and customer service
  • Follow up with the hiring manager within one week of submitting your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.