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Social Media Engagement Specialist

BrickBrands
Full-time
On-site
Rio de Janeiro, Southeast, Brazil
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Social Media Engagement Specialist

πŸ”Ή Company: BrickBrands

πŸ”Ή Location: Rio de Janeiro, Brazil

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Marketing & Communications

πŸ”Ή Date Posted: July 28, 2025

πŸ”Ή Experience Level: Entry-level (0-2 years)

πŸ”Ή Remote Status: 100% Remote

πŸš€ Job Overview

Key aspects of this role include:

  • Monitoring and engaging with social media audiences on behalf of clients
  • Collaborating with marketing and content teams to ensure brand consistency
  • Staying updated with social media trends and best practices
  • Working within the US timezone (EST) and having experience in the US market

ASSUMPTION: This role requires a strong understanding of US culture and trends, as well as excellent communication skills in English.

πŸ“‹ Key Responsibilities

βœ… Monitor social media channels and respond to comments, questions, and concerns professionally and on-brand

βœ… Engage with trending videos and content in an authentic and creative way

βœ… Collaborate with marketing and content teams to ensure brand consistency

βœ… Stay updated with social media trends, tools, and best practices

βœ… Perform ad hoc tasks such as finding new social media trends

ASSUMPTION: This role requires strong multitasking skills, attention to detail, and the ability to work independently.

🎯 Required Qualifications

Education: High School Diploma or equivalent

Experience: Must have experience in Community Management, preferably in the US market

Required Skills:

  • Fluency in English with excellent written and oral communication skills
  • Passion for social media and understanding of various social media platforms
  • Strong communication and interpersonal skills
  • Ability to work within the US timezone (EST)
  • Familiarity with US culture and trends

Preferred Skills:

  • Additional languages (a plus!)
  • Experience in Social Media and Customer Service (non-voice)

ASSUMPTION: Candidates with a background in marketing, communications, or a related field may have an advantage in this role.

πŸ’° Compensation & Benefits

Salary Range: The salary range for this role is competitive and based on location market rates. BrickBrands offers continuous learning experiences and career growth opportunities.

Benefits:

  • 100% Remote role
  • Continuous learning experience & career growth opportunities
  • Competitive compensation based on location market rates
  • A great opportunity to be creative, funny, and witty with your work
  • A welcoming environment where feedback and suggestions are valued
  • Enjoy working in a diverse and global team environment

Working Hours: This role requires working an 8-hour shift coinciding with the US timezone (EST).

ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level marketing and communications roles in Brazil.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: BrickBrands operates in the design services industry, specializing in branding, marketing, and visual identity.

Company Size: BrickBrands is a small company with 2-10 employees, offering a close-knit and collaborative work environment.

Founded: BrickBrands was founded in 2022, making it a relatively new company with a short but impactful history.

Company Description:

  • BrickBrands is a global team providing 24/7 brand protection, positive brand sentiment, and increased customer engagement in various languages and cultures.
  • The company embraces diversity and inclusivity, promoting self-starters with a passion to excel and join their mission to create opportunities for brands and communities to speak.
  • BrickBrands offers a fast-paced environment with ongoing recruitment and opportunities for career growth.

Company Specialties:

  • Branding
  • Marketing
  • Design
  • Visual Identity
  • Rebranding
  • Social Media Management
  • Print Design
  • Web Design

Company Website: brick-brands.com

ASSUMPTION: BrickBrands' small size allows for close collaboration and quick decision-making, providing employees with significant influence and growth opportunities.

πŸ“Š Role Analysis

Career Level: This role is an entry-level position, ideal for candidates seeking to begin their career in social media management or marketing.

Reporting Structure: The Social Media Engagement Specialist will report directly to the marketing or communications team lead.

Work Arrangement: This is a 100% remote role, allowing for flexible work arrangements and a global talent pool.

Growth Opportunities:

  • As a small and growing company, BrickBrands offers opportunities for career advancement as new roles and responsibilities become available.
  • The company's focus on continuous learning and development provides employees with the chance to expand their skills and knowledge.

ASSUMPTION: Given the company's size and growth trajectory, there may be opportunities for the right candidate to take on additional responsibilities and advance their career within BrickBrands.

🌍 Location & Work Environment

Office Type: N/A (100% remote)

Office Location(s): N/A (remote work)

Geographic Context:

  • Rio de Janeiro is the second-most populous city in Brazil, known for its vibrant culture, beautiful landscapes, and iconic landmarks such as Christ the Redeemer and Sugarloaf Mountain.
  • The city is located in the Southeast region of Brazil, which is the most economically developed region in the country.
  • Rio de Janeiro has a tropical savanna climate, with warm temperatures year-round and a distinct wet and dry season.

Work Schedule: This role requires working an 8-hour shift coinciding with the US timezone (EST), which is typically from 9 am to 5 pm local time.

ASSUMPTION: While this role is 100% remote, candidates should be prepared to work within the US timezone and have a stable internet connection for effective communication and collaboration.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening to assess communication skills and cultural fit
  • In-depth interview with the marketing or communications team lead to discuss the role's responsibilities and expectations
  • Background check and onboarding for successful candidates

Key Assessment Areas:

  • Communication skills and English proficiency
  • Understanding of US culture and trends
  • Social media savviness and creativity
  • Problem-solving and multitasking abilities
  • Cultural fit and alignment with BrickBrands' values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
  • Showcase your passion for social media and understanding of US culture and trends.
  • Provide examples of your creative and engaging social media content or campaigns.
  • Be prepared to discuss your familiarity with the US timezone and willingness to work within it.

ATS Keywords: Social Media, Community Management, Customer Service, Communication, Creativity, Detail Orientation, Trend Awareness, Collaboration, US Market, US Culture, English Fluency

ASSUMPTION: BrickBrands' hiring process may vary depending on the number of applicants and the company's current needs. However, candidates can expect a thorough and engaging interview process focused on assessing their skills and cultural fit.

πŸ› οΈ Tools & Technologies

  • Social media platforms (e.g., Facebook, Instagram, Twitter, TikTok)
  • Social media management tools (e.g., Hootsuite, Buffer, Sprout Social)
  • Communication and collaboration tools (e.g., Slack, Microsoft Teams, Google Workspace)

ASSUMPTION: The specific tools and technologies used may vary depending on the client's needs and BrickBrands' internal processes.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Diversity and inclusivity
  • Continuous learning and growth
  • Collaboration and teamwork
  • Creativity and innovation
  • Customer focus and brand protection

Work Style:

  • Remote and flexible work arrangements
  • Fast-paced and dynamic environment
  • Close collaboration with marketing and content teams
  • Strong focus on communication and customer engagement

Self-Assessment Questions:

  • Do you thrive in a fast-paced, remote work environment?
  • Are you passionate about social media and engaging with online audiences?
  • Do you have a strong understanding of US culture and trends?
  • Are you comfortable working within the US timezone (EST)?
  • Do you align with BrickBrands' values and commitment to diversity and inclusivity?

ASSUMPTION: BrickBrands values candidates who are self-motivated, adaptable, and able to thrive in a remote work environment while maintaining strong communication and collaboration skills.

⚠️ Potential Challenges

  • Working within the US timezone (EST) may require adjusting to a different sleep schedule or personal routine.
  • Maintaining a stable internet connection and suitable work environment at home is essential for effective communication and collaboration.
  • Candidates must be comfortable working independently and managing their time effectively in a remote setting.
  • Applicants should be prepared to handle a high volume of social media interactions and respond promptly and professionally to comments, questions, and concerns.

ASSUMPTION: These challenges can be overcome with strong time management skills, self-discipline, and a commitment to maintaining open lines of communication with the team.

πŸ“ˆ Similar Roles Comparison

  • Social Media Coordinator - Responsible for creating and scheduling social media content, whereas the Social Media Engagement Specialist focuses more on real-time engagement and response.
  • Community Manager - Oversees the growth and engagement of online communities, while the Social Media Engagement Specialist focuses on day-to-day interactions and brand protection.
  • Customer Service Representative - Handles customer inquiries and issues, often through phone or email, whereas the Social Media Engagement Specialist interacts with customers primarily through social media platforms.

ASSUMPTION: While these roles share some similarities, the Social Media Engagement Specialist is more focused on real-time engagement, brand protection, and ensuring a positive brand sentiment.

πŸ“ Sample Projects

  • Developing and executing a social media campaign to increase brand awareness and engagement for a client in the US market.
  • Monitoring and responding to social media comments and messages for a client in the tech industry, ensuring brand consistency and addressing customer concerns promptly.
  • Collaborating with the marketing and content teams to create and share engaging content that aligns with the client's brand voice and values.

ASSUMPTION: These sample projects illustrate the day-to-day responsibilities and tasks associated with the Social Media Engagement Specialist role at BrickBrands.

❓ Key Questions to Ask During Interview

  • Can you describe a typical day or week in this role?
  • How does BrickBrands support the professional development and growth of its employees?
  • What are the most challenging aspects of working in a remote, global team environment?
  • How does BrickBrands ensure brand consistency across various social media platforms and languages?
  • What opportunities exist for career advancement within BrickBrands?

ASSUMPTION: These questions are designed to help candidates better understand the role, the company culture, and the opportunities for professional growth within BrickBrands.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
  • Prepare examples of your creative and engaging social media content or campaigns.
  • Be ready to discuss your familiarity with the US timezone and willingness to work within it during your interview.
  • Follow up with BrickBrands one week after submitting your application to confirm receipt and reiterate your interest in the role.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.