B

Social Media Engagement Specialist

BrickBrands
Full-time
On-site
Rio de Janeiro, Southeast, Brazil
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Social Media Engagement Specialist

πŸ”Ή Company: BrickBrands

πŸ”Ή Location: Rio de Janeiro, Brazil

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Marketing & Communications

πŸ”Ή Date Posted: July 28, 2025

πŸ”Ή Experience Level: Entry-level (0-2 years)

πŸ”Ή Remote Status: 100% Remote

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and executing strategic community engagement initiatives on behalf of clients
  • Monitoring social media channels and responding to comments, questions, and concerns
  • Collaborating with marketing and content teams to ensure brand consistency
  • Staying up-to-date with social media trends, tools, and best practices
  • Working within the US timezone and having a strong understanding of US culture

ASSUMPTION: This role requires a high level of self-motivation, time management, and adaptability to work remotely and independently.

πŸ“‹ Key Responsibilities

βœ… Monitor social media channels and respond to comments, questions, and concerns in a timely, professional, and on-brand manner

βœ… Engage with trending videos and content in an authentic way that resonates with the brand and audience

βœ… Collaborate with marketing and content teams to ensure brand consistency across all social media platforms

βœ… Stay up-to-date with social media trends, tools, and best practices to continuously improve engagement strategies

βœ… Perform ad hoc tasks as assigned, such as finding new social media trends or assisting with other marketing initiatives

ASSUMPTION: The role may require occasional weekend or evening work to cover US timezones, especially during high-engagement periods.

🎯 Required Qualifications

Education: High School Diploma or equivalent

Experience: Must have experience in Community Management within the US market

Required Skills:

  • Fluency in English with excellent communication skills in both written and oral forms
  • Strong understanding of US culture and trends
  • Proven experience in Community Management and Customer Service (non-voice)
  • Ability to work an 8-hour shift coinciding with the US timezone (EST)
  • Personal PC/laptop with a working webcam and stable internet connection

Preferred Skills:

  • Additional languages (a plus!)
  • Active social media presence, particularly on TikTok
  • Experience in Social Media and Customer Service

ASSUMPTION: Candidates with a background in marketing, communications, or a related field may have an advantage in this role.

πŸ’° Compensation & Benefits

Salary Range: Based on market rates in Rio de Janeiro, Brazil, the estimated salary range for this role is R$ 3,000 - R$ 5,000 per month. This is an estimate and the actual salary may vary based on experience and performance.

Benefits:

  • Continuous learning experience and career growth opportunities
  • Competitive compensation based on location market rates
  • Creative and witty work environment
  • Diverse and global team environment

Working Hours: 40 hours per week, with flexibility to work within the US timezone (EST)

ASSUMPTION: The salary range provided is an estimate based on market research and may vary based on the candidate's experience and performance.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: BrickBrands operates in the design services industry, specializing in branding, marketing, and visual identity services.

Company Size: BrickBrands is a small company with 2-10 employees, offering a close-knit and collaborative work environment.

Founded: 2022, with a focus on providing 24/7 brand protection, positive brand sentiment, and increased customer engagement.

Company Description:

  • Proud of its Finnish heritage, BrickBrands has been in business for over 6 years
  • Offers 24/7 brand protection, positive brand sentiment, and increased customer engagement in various languages and cultures
  • Embracing diversity and inclusivity, BrickBrands promotes a global team environment

Company Specialties:

  • Branding
  • Marketing
  • Design
  • Visual Identity
  • Rebranding
  • Social Media Management
  • Print Design
  • Web Design

Company Website: https://www.brick-brands.com/

ASSUMPTION: BrickBrands' small size and global focus provide ample opportunities for growth and learning for the right candidate.

πŸ“Š Role Analysis

Career Level: Entry-level (0-2 years) with opportunities for growth and development within the company

Reporting Structure: This role reports directly to the Marketing or Brand Manager, with close collaboration with the Content and Design teams

Work Arrangement: 100% remote, with flexibility to work within the US timezone (EST)

Growth Opportunities:

  • Learning and developing new skills in social media management and marketing
  • Advancing to a senior role within the marketing or brand team
  • Potential opportunities to work on international projects and collaborate with global teams

ASSUMPTION: The remote work arrangement requires strong self-motivation, time management, and communication skills to succeed in this role.

🌍 Location & Work Environment

Office Type: 100% remote, with no physical office location

Office Location(s): N/A

Geographic Context:

  • Rio de Janeiro is the second-largest city in Brazil, known for its vibrant culture, beautiful beaches, and iconic landmarks
  • The city offers a high quality of life, with a mix of urban and natural environments
  • Rio de Janeiro has a tropical savanna climate, with warm temperatures year-round

Work Schedule: 40 hours per week, with flexibility to work within the US timezone (EST)

ASSUMPTION: The remote work arrangement may require occasional weekend or evening work to cover US timezones, especially during high-engagement periods.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening to assess communication skills and cultural fit
  • In-depth interview to discuss experience, skills, and career goals
  • Background check and onboarding for successful candidates

Key Assessment Areas:

  • Communication skills and fluency in English
  • Understanding of US culture and trends
  • Experience in Community Management and Customer Service
  • Adaptability to remote work and independent work environment

Application Tips:

  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Demonstrate your passion for social media and understanding of US culture in your application materials
  • Be prepared to discuss your active social media presence and any relevant projects or examples during the interview

ATS Keywords: Social Media, Community Management, Customer Service, US Culture, Remote Work, Marketing, Branding, Engagement, Trending Videos

ASSUMPTION: The application process may vary based on the number of applicants and the company's hiring needs.

πŸ› οΈ Tools & Technologies

  • Social media platforms (e.g., Facebook, Instagram, Twitter, TikTok)
  • Social media management tools (e.g., Hootsuite, Buffer, Sprout Social)
  • Project management tools (e.g., Asana, Trello, Jira)
  • Communication and collaboration tools (e.g., Slack, Microsoft Teams, Google Workspace)

ASSUMPTION: The specific tools and technologies used may vary based on the company's preferences and the candidate's expertise.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Global and diverse team environment
  • Continuous learning and growth opportunities
  • Creative and witty work environment

Work Style:

  • Self-motivated and independent
  • Adaptable to remote work and flexible scheduling
  • Strong communication and collaboration skills

Self-Assessment Questions:

  • Do you have a strong understanding of US culture and trends?
  • Are you comfortable working remotely and independently?
  • Can you demonstrate your creativity and wit through your social media presence?

ASSUMPTION: Candidates who align with BrickBrands' values and work style will be more likely to succeed in this role and contribute to the company's success.

⚠️ Potential Challenges

  • Working within the US timezone may require occasional weekend or evening work
  • Managing multiple social media platforms and client accounts simultaneously
  • Keeping up with the fast-paced and ever-changing social media landscape
  • Adapting to a remote work environment and maintaining productivity

ASSUMPTION: These challenges can be overcome with strong time management, communication, and adaptability skills.

πŸ“ˆ Similar Roles Comparison

  • Social Media Coordinator
  • Community Manager
  • Customer Service Representative

ASSUMPTION: These roles share similarities with the Social Media Engagement Specialist role, but may have different responsibilities and requirements based on the company and industry.

πŸ“ Sample Projects

  • Managing a social media campaign for a US-based client
  • Creating and implementing a social media strategy for a new product launch
  • Monitoring and responding to customer comments and concerns on social media platforms

ASSUMPTION: These sample projects provide a glimpse into the day-to-day responsibilities and tasks associated with this role.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does this role collaborate with the marketing and content teams?
  • What opportunities are there for growth and development within the company?
  • How does the company support remote workers and maintain a strong company culture?
  • What are the most challenging aspects of this role, and how can I best prepare for them?

ASSUMPTION: Asking thoughtful and relevant questions during the interview demonstrates your interest in the role and commitment to success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare examples of your active social media presence and any relevant projects or campaigns
  • Follow up with the hiring manager within one week of submitting your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.