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Social Media Insights Analyst

SALT XC
Full-time
On-site
Toronto, Ontario, Canada
πŸ“Š Marketing Analyst

πŸ“Œ Core Information

πŸ”Ή Job Title: Social Media Insights Analyst

πŸ”Ή Company: SALT XC

πŸ”Ή Location: Toronto, Ontario, Canada

πŸ”Ή Job Type: Hybrid (2 days in office in Toronto, Chicago)

πŸ”Ή Category: Advertising Services

πŸ”Ή Date Posted: April 4, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Hybrid

πŸš€ Job Overview

Key aspects of this role include:

  • Monitoring and analyzing social media trends and online conversations
  • Transforming insights into actionable briefs and creative concepts
  • Collaborating with cross-functional teams to deliver remarkable ideas
  • Staying informed about the latest digital media trends and tools
  • Contributing to a dynamic and innovative team environment

ASSUMPTION: This role requires a strong understanding of social media platforms, tools, and trends, as well as the ability to translate data into actionable insights.

πŸ“‹ Key Responsibilities

βœ… Monitor and analyze social media trends and online conversations using social listening tools

βœ… Identify potential ideas and moments that could become campaigns or content

βœ… Collaborate with the team's strategist to determine how trends and moments become briefs

βœ… Contribute to the ideation process and provide insights during brainstorming sessions

βœ… Measure and report on the success of social media campaigns and content

βœ… Stay informed about the latest digital media trends and tools

ASSUMPTION: This role requires strong analytical skills, creativity, and the ability to work effectively in a team environment.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Communications, or a related field

Experience: 4+ years of relevant experience in digital/social media with a proven track record of insights that have turned into responsive content or planned ideas

Required Skills:

  • Extensive knowledge and work experience in social media, with experience across all major platforms (Twitter, Facebook, Instagram, TikTok, as well as Pinterest)
  • Proven experience with at least one major social media management suite (i.e., Talkwalker, Sprout Social, Hootsuite, Buffer, etc.)
  • Strong analytical skills and the ability to draw insights from data
  • Excellent communication and collaboration skills

    βœ… Ability to work effectively in a fast-paced, dynamic team environment

Preferred Skills:

  • Fluency in multiple languages
  • Experience with specific social listening tools (e.g., Brand24, Mention, Hootsuite Insights)
  • Knowledge of the advertising industry and agency environment

ASSUMPTION: Candidates should have a strong passion for online culture, trends, and digital media.

πŸ’° Compensation & Benefits

Salary Range: $60,000 - $75,000 USD per year

Benefits:

  • Comprehensive Health & Wellness: Choose from three robust Cigna health plans, including options with low deductibles and HSA savings of up to $750 annually. Enjoy mental health coverage, dental, vision, and other wellness benefits
  • Employee Assistance Plan
  • Financial Perks: Annual HSA, FSA, and DFSA, candidate referral bonus
  • Flexibility & Paid Time Off: Paid Time Off + Personal Days + Float days
  • Hybrid Work Policy: 2 days in the office in Chicago and options to work from anywhere
  • Parental Support: 24 weeks of job-protected leave, including 8 weeks at 100% pay. Extra cash for baby essentials and a gradual return-to-work program
  • Fun Experiences: Company Immersion Day, Golden Apron Award, opportunity to work with world-leading brands

Working Hours: Full-time (40 hours per week)

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and experience levels. Actual compensation may vary based on individual qualifications and company-specific factors.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Advertising Services

Company Size: 201-500 employees

Founded: 2019

Company Description:

  • SALT XC is an agency driven by the philosophy of Experiential Commerceβ„’
  • The company takes an integrated approach that connects consumer’s online and offline experiences through data, media, and memorable moments that drive brand transactions
  • SALT XC is committed to Equal Employment Opportunity and attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age, or disability

Company Specialties:

  • Experiential Commerceβ„’
  • Integrated Marketing
  • Data-Driven Insights
  • Creative Campaign Development

Company Website: http://www.SaltXC.com

ASSUMPTION: SALT XC is a dynamic and innovative agency that values creativity, collaboration, and data-driven insights.

πŸ“Š Role Analysis

Career Level: Mid-level

Reporting Structure: This role reports directly to the team's manager or strategist

Work Arrangement: Hybrid (2 days in the office in Toronto, Chicago, and options to work from anywhere)

Growth Opportunities:

  • Potential to take on more responsibilities and advance within the team
  • Opportunities to work on high-profile campaigns and collaborate with world-leading brands
  • Chance to develop skills in data analysis, trend identification, and creative ideation

ASSUMPTION: This role offers significant growth potential for the right candidate.

🌍 Location & Work Environment

Office Type: Hybrid (2 days in the office in Toronto, Chicago)

Office Location(s): 249 Dufferin St, Toronto, Ontario M6K 1Z5, CA; 5455 De Gaspe Ave, Suite 710, Montreal, Quebec H2T 3B3, CA; 2045 W Grand Ave, PMB 89472, Chicago, Illinois 60612, US

Geographic Context:

  • Toronto, Ontario, Canada: A multicultural city with a vibrant arts, culture, and food scene
  • Chicago, Illinois, US: A major city with a rich history, diverse neighborhoods, and a thriving arts and culture scene
  • Montreal, Quebec, CA: A bilingual city known for its unique culture, historic architecture, and vibrant arts scene

Work Schedule: Monday-Friday, 9:00 AM - 5:00 PM (with flexibility for hybrid work arrangement)

ASSUMPTION: The hybrid work arrangement offers a good balance between in-office collaboration and remote flexibility.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • In-depth interview with the team
  • Final interview with the director or another senior team member
  • Background check and reference check

Key Assessment Areas:

  • Social media knowledge and trends
  • Data analysis and interpretation skills
  • Creativity and ideation abilities
  • Communication and collaboration skills
  • Problem-solving and adaptability

Application Tips:

  • Highlight relevant experience and achievements in social media, digital marketing, or a related field
  • Demonstrate a strong understanding of social media trends and online culture
  • Showcase your ability to analyze data and draw insights from it
  • Prepare examples of how you've turned insights into actionable briefs or creative concepts
  • Be ready to discuss your passion for online culture, trends, and digital media

ATS Keywords: Social Media, Insights, Analytics, Trend Identification, Campaign Development, Creative Ideation, Collaboration, Data Analysis, Digital Marketing

ASSUMPTION: The interview process will focus on assessing the candidate's skills, experience, and cultural fit for the role and the company.

πŸ› οΈ Tools & Technologies

  • Social media management suites (e.g., Talkwalker, Sprout Social, Hootsuite, Buffer)
  • Social listening tools (e.g., Brand24, Mention, Hootsuite Insights)
  • Data analysis and visualization tools (e.g., Excel, Google Analytics, Tableau)
  • Project management tools (e.g., Asana, Trello, JIRA)
  • Collaboration and communication tools (e.g., Slack, Microsoft Teams, Google Workspace)

ASSUMPTION: The required tools and technologies may vary depending on the specific team and project needs.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation: Embracing new ideas, trends, and technologies
  • Collaboration: Working together to achieve exceptional results
  • Creativity: Thinking outside the box and pushing boundaries
  • Data-driven: Making informed decisions based on data and insights
  • Accountability: Taking ownership and responsibility for our work

Work Style:

  • Dynamic and fast-paced
  • Creative and innovative
  • Data-driven and analytical
  • Collaborative and team-oriented
  • Adaptable and flexible

Self-Assessment Questions:

  • How do you stay informed about the latest social media trends and online culture?
  • Can you provide an example of how you've turned insights into actionable briefs or creative concepts?
  • How do you approach working in a dynamic, fast-paced team environment?
  • How do you balance data-driven analysis with creative ideation?

ASSUMPTION: Candidates should be able to demonstrate a strong fit with the company's values and work style.

⚠️ Potential Challenges

  • Keeping up with the fast-paced nature of social media trends and online culture
  • Balancing data-driven analysis with creative ideation and innovation
  • Working effectively in a hybrid or remote team environment
  • Managing multiple projects and priorities simultaneously
  • Adapting to changes in the digital media landscape and tools

ASSUMPTION: These challenges can be overcome with strong skills, adaptability, and a willingness to learn and grow.

πŸ“ˆ Similar Roles Comparison

  • Social Media Manager: Focuses more on day-to-day content creation and scheduling, while this role emphasizes trend identification and insight-driven campaign development
  • Digital Marketing Specialist: Covers a broader range of digital marketing channels and tactics, while this role specializes in social media and online trends
  • Market Research Analyst: Focuses on quantitative data analysis and reporting, while this role requires a mix of quantitative and qualitative analysis, as well as creative ideation

ASSUMPTION: This role offers a unique blend of analytical, creative, and strategic skills, making it distinct from similar positions.

πŸ“ Sample Projects

  • Identifying and capitalizing on emerging trends in online gaming to develop a successful campaign for a major brand
  • Analyzing social media conversations around a new product launch to inform content strategy and messaging
  • Monitoring and reporting on the performance of a social media campaign, and providing data-driven insights to optimize future efforts

ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for this role.

❓ Key Questions to Ask During Interview

  • How does the team approach collaboration and ideation, and how can I contribute effectively?
  • What are the most significant challenges facing the team currently, and how can this role help address them?
  • How does the company support the professional development and growth of its employees?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does the company measure the success of its social media campaigns and content?

ASSUMPTION: Asking thoughtful questions demonstrates your interest in the role and the company.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Customize your resume and cover letter to highlight relevant experience and skills for this role
  • Prepare examples of how you've turned insights into actionable briefs or creative concepts
  • Be ready to discuss your passion for online culture, trends, and digital media
  • Follow up with the hiring manager one week after your application, if you haven't heard back

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.