S

Social Media Insights Analyst

SALT XC
Full-time
On-site
Toronto, Ontario, Canada
πŸ“Š Marketing Analyst

πŸ“Œ Core Information

πŸ”Ή Job Title: Social Media Insights Analyst

πŸ”Ή Company: SALT XC

πŸ”Ή Location: Toronto, Ontario, Canada

πŸ”Ή Job Type: Hybrid

πŸ”Ή Category: Advertising Services

πŸ”Ή Date Posted: April 7, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site/Hybrid

πŸš€ Job Overview

Key aspects of this role include:

  • Monitoring and analyzing social media trends
  • Collaborating with the team to transform insights into actionable briefs and creative ideas
  • Keeping up-to-date with the latest social media platforms and tools
  • Contributing to the ideation process and helping to predict emerging challenges and conversations

ASSUMPTION: This role requires a strong understanding of social media trends, cultural awareness, and the ability to work collaboratively with a team.

πŸ“‹ Key Responsibilities

βœ… Monitoring and analyzing social media trends using at least one social listening tool

βœ… Measuring sentiment and tracking trending topics

βœ… Using technical experience in at least one major social media management suite to mine insights and monitor social performance

βœ… Staying informed about new ways to track conversations online and the latest social platforms

βœ… Collaborating with others to make the work better and contributing ideas to the creative process

βœ… Crafting a story about an idea’s success using metrics and measures of social media performance

ASSUMPTION: The role involves a mix of analytical and creative tasks, requiring strong attention to detail and the ability to think outside the box.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Communications, or a related field

Experience: 4+ years of relevant experience working in a related role or capacity

Required Skills:

  • Extensive knowledge and work experience in social media, with experience across all major platforms
  • Cultural awareness and a keen sense of what’s going on in online culture
  • Understanding of brand audiences/targets and digital media targeting
  • Technological savviness, with an understanding of tools used to mine insights and monitor social performance

Preferred Skills:

  • Experience with specific social listening and management tools (e.g., Talkwalker, Sprout Social, Hootsuite, Buffer)
  • Fluency in multiple languages

ASSUMPTION: While a degree is preferred, relevant experience and skills are more important for this role.

πŸ’° Compensation & Benefits

Salary Range: CAD 70,000 - 90,000 per year (based on industry standards for experience level and location)

Benefits:

  • Health, dental, and vision insurance
  • Retirement savings plan
  • Employee assistance program
  • Paid time off (vacation, sick, and holidays)

Working Hours: Full-time, 40 hours per week (with flexibility for hybrid work arrangement)

ASSUMPTION: The salary range is an estimate based on industry standards for similar roles in Toronto. Actual compensation may vary based on experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Advertising Services

Company Size: 201-500 employees (mid-size)

Founded: 2019

Company Description:

  • SALT XC is an agency driven by the philosophy of Experiential Commerceβ„’
  • They take an integrated approach that connects consumer’s online and offline experiences through data, media, and memorable moments that drive brand transactions
  • The Kitchen is a team within SALT XC that brings together creatives, producers, data analysts, and social experts to deliver remarkable ideas that live in various mediums

Company Specialties:

  • Experiential Commerceβ„’
  • Integrated marketing
  • Data-driven insights
  • Creative content production

Company Website: http://www.SaltXC.com

ASSUMPTION: SALT XC is a mid-sized agency with a focus on experiential marketing and data-driven insights. The Kitchen is a team within the agency that specializes in creative content production and social media trends.

πŸ“Š Role Analysis

Career Level: Mid-level

Reporting Structure: Reports to the team’s strategist

Work Arrangement: Hybrid (2-3 days on-site per week)

Growth Opportunities:

  • Potential to take on more responsibilities and advance within the team
  • Opportunity to work on high-profile campaigns and gain industry recognition
  • Chance to collaborate with and learn from experienced professionals in the field

ASSUMPTION: This role offers opportunities for career growth and development within the team and the broader agency.

🌍 Location & Work Environment

Office Type: Creative agency environment

Office Location(s): 249 Dufferin St, Toronto, Ontario M6K 1Z5, CA

Geographic Context:

  • Toronto is a multicultural city with a vibrant arts and culture scene
  • The office is located in the trendy Liberty Village neighborhood, close to public transportation and amenities
  • The city offers a mix of urban and outdoor activities, with numerous parks, museums, and entertainment options

Work Schedule: Monday to Friday, 9:00 AM to 5:00 PM (with flexibility for hybrid work arrangement)

ASSUMPTION: The office environment is creative and collaborative, with a focus on fostering innovation and ideas.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with the hiring manager
  • In-person or virtual interview with the team
  • Final interview with the agency’s leadership team

Key Assessment Areas:

  • Cultural fit and understanding of the agency’s philosophy
  • Technical skills and experience with social media management tools
  • Analytical skills and ability to draw insights from data
  • Creative thinking and problem-solving abilities

Application Tips:

  • Highlight relevant experience and skills in your resume, using keywords from the job description
  • Tailor your cover letter to demonstrate your understanding of the agency’s philosophy and your fit for the role
  • Prepare examples of your social media insights and how you’ve used them to inform creative content or campaigns

ATS Keywords: Social listening, social media management, trend analysis, data analytics, creative process, performance metrics, cultural awareness, digital media targeting

ASSUMPTION: The application process is competitive, and candidates should be prepared to demonstrate their skills and experience with specific examples and case studies.

πŸ› οΈ Tools & Technologies

  • Social listening tools (e.g., Talkwalker, Brand24, Hootsuite Insights)
  • Social media management suites (e.g., Sprout Social, Hootsuite, Buffer)
  • Data visualization tools (e.g., Tableau, Power BI)
  • Project management tools (e.g., Asana, Trello)

ASSUMPTION: The specific tools and technologies used may vary depending on the team’s preferences and the client’s requirements.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Creativity and innovation
  • Collaboration and teamwork
  • Data-driven decision making
  • Accountability and results-driven approach

Work Style:

  • Fast-paced and dynamic environment
  • Cross-functional collaboration and teamwork
  • Focus on delivering high-quality work and meeting client expectations
  • Opportunity for professional growth and development

Self-Assessment Questions:

  • Do you thrive in a fast-paced, creative environment?
  • Are you comfortable working collaboratively with a diverse team?
  • Do you have a strong understanding of social media trends and cultural shifts?
  • Are you able to balance analytical and creative thinking to inform your work?

ASSUMPTION: Candidates should be comfortable working in a dynamic, collaborative environment and have a strong understanding of social media trends and cultural shifts.

⚠️ Potential Challenges

  • Keeping up with the fast-paced nature of social media trends and platforms
  • Balancing analytical and creative thinking to inform insights and ideas
  • Managing multiple projects and deadlines in a dynamic work environment
  • Adapting to the unique needs and preferences of various clients

ASSUMPTION: These challenges are inherent to the role and require strong adaptability, creativity, and analytical skills to overcome.

πŸ“ˆ Similar Roles Comparison

  • Social Media Manager: Focuses more on content creation and community management, while this role emphasizes trend analysis and insights
  • Market Research Analyst: Typically focuses on broader market trends and consumer behavior, while this role is more specialized in social media trends
  • Content Strategist: Responsible for developing and implementing content strategies, while this role focuses on identifying trends and informing creative content

ASSUMPTION: While these roles share some similarities, each has a unique focus and requires different skills and expertise.

πŸ“ Sample Projects

  • Analyzing social media trends to inform a brand’s content strategy for a product launch
  • Monitoring and reporting on the performance of a social media campaign to optimize future efforts
  • Identifying emerging trends and opportunities in the social media landscape to inform long-term planning

ASSUMPTION: These projects demonstrate the range of responsibilities and skills required for the role, from analytical and reporting tasks to strategic and creative thinking.

❓ Key Questions to Ask During Interview

  • Can you describe a recent social media trend that you found particularly interesting or challenging to analyze?
  • How does the team collaborate to transform insights into actionable briefs and creative ideas?
  • What are the most important qualities and skills for someone to succeed in this role?
  • How does the agency support the professional growth and development of its employees?
  • What are the biggest challenges facing the team or the agency in the coming year, and how can this role help address them?

ASSUMPTION: These questions help candidates better understand the role, the team, and the agency, and demonstrate their interest and engagement in the process.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight relevant experience and skills, using keywords from the job description
  • Write a cover letter that demonstrates your understanding of the agency’s philosophy and your fit for the role
  • Prepare examples of your social media insights and how you’ve used them to inform creative content or campaigns
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.