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Social Media Intelligence Reports Analyst Social Media Intelligence Reports Analyst

Nestle Operational Services Worldwide SA
Full-time
On-site
Guatemala City, Guatemala, Guatemala
πŸ“Š Marketing Analyst

πŸ“Œ Core Information

πŸ”Ή Job Title: Social Media Intelligence Reports Analyst

πŸ”Ή Company: NestlΓ© Operational Services Worldwide SA

πŸ”Ή Location: AsunciΓ³n, Paraguay

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Marketing & Communications

πŸ”Ή Date Posted: April 29, 2025

πŸ”Ή Experience Level: Entry-level (0-2 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Analyzing social media data to generate insights and reports
  • Supporting the operational organization and acting as the main communication point between the client and the NBS team
  • Creating digital reports on brand performance and ensuring timely and accurate processing of operational activities
  • Working in a multicultural and diverse team, fostering collaboration and continuous improvement

ASSUMPTION: This role requires strong analytical skills, attention to detail, and the ability to work independently under tight deadlines. Fluency in English is mandatory, and proficiency in Italian or French is a plus.

πŸ“‹ Key Responsibilities

βœ… Analyze and interpret social media data: Gather and analyze data from various social media platforms to identify trends, patterns, and insights that can inform marketing strategies and improve brand performance.

βœ… Create comprehensive reports: Prepare detailed reports on social media performance, campaign effectiveness, and other relevant metrics, using data visualization tools to communicate findings effectively.

βœ… Collaborate with cross-functional teams: Work closely with marketing, communications, and other teams to ensure that social media intelligence is integrated into overall business strategies and that recommendations are actionable.

βœ… Monitor and evaluate social media campaigns: Track the progress and success of social media campaigns, providing regular updates and making data-driven recommendations to optimize performance.

ASSUMPTION: This role may require occasional overtime or weekend work to meet project deadlines or cover shifts.

🎯 Required Qualifications

Education: Pursuing or completed a university degree in marketing, communications, journalism, or a related field.

Experience: Entry-level position, with 0-2 years of relevant experience in social media analysis, market research, or a similar role.

Required Skills:

  • Advanced English proficiency (mandatory)
  • Strong analytical and problem-solving skills
  • Excellent communication skills, both written and verbal
  • Attention to detail and strong organizational skills
  • Familiarity with social media listening and analytics tools

Preferred Skills:

  • Proficiency in Italian or French
  • Experience with data visualization tools (e.g., Tableau, Power BI)
  • Knowledge of the food and beverage industry

ASSUMPTION: Candidates with relevant internship experience or coursework in social media analysis may also be considered.

πŸ’° Compensation & Benefits

Salary Range: The salary range for this position is not provided. However, based on industry standards for entry-level social media analysts in Paraguay, the estimated range is PYG 5,000,000 - 8,000,000 per year (USD 75,000 - 120,000).

Benefits:

  • Competitive benefits package, including health insurance and retirement plans
  • Opportunities for professional growth and development
  • Dynamic and multicultural work environment

Working Hours: Monday to Friday, 7:00 AM to 5:00 PM, with occasional overtime or weekend work as needed.

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's qualifications and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: NestlΓ© is a multinational food and beverage company, operating in the consumer goods sector.

Company Size: NestlΓ© has over 10,000 employees worldwide, providing a large and diverse work environment.

Founded: NestlΓ© was founded in 1866 and has since grown into one of the world's largest food and beverage companies.

Company Description:

  • NestlΓ© is committed to unlocking the power of food to enhance quality of life for everyone, today and for generations to come.
  • The company serves with passion and a spirit of excellence, offering products and services for all stages of life, every moment of the day.
  • NestlΓ©'s culture is based on values rooted in respect: respect for themselves, respect for others, respect for diversity, and respect for the future.

Company Specialties:

  • Coffee and beverages
  • Dairy
  • Confectionary
  • Culinary and frozen food
  • Ice cream
  • Infant nutrition
  • Healthcare nutrition
  • Out of home F&B solutions
  • Petcare

Company Website: www.nestle.com

ASSUMPTION: NestlΓ©'s extensive global presence and diverse product portfolio offer numerous opportunities for career growth and development.

πŸ“Š Role Analysis

Career Level: This role is an entry-level position, providing an excellent starting point for a career in social media analysis or market research.

Reporting Structure: The Social Media Intelligence Reports Analyst reports directly to the Social Media Intelligence Manager.

Work Arrangement: This is an on-site position, with the possibility of occasional remote work for specific projects or tasks.

Growth Opportunities:

  • Advancement to Senior Social Media Intelligence Analyst or similar roles
  • Transition to other areas within NestlΓ©, such as marketing, communications, or business development
  • Professional development through training and mentorship programs

ASSUMPTION: Successful performance in this role may lead to opportunities for career progression within NestlΓ©'s global organization.

🌍 Location & Work Environment

Office Type: NestlΓ©'s AsunciΓ³n office is a modern, collaborative workspace with a multicultural and diverse team.

Office Location(s): AsunciΓ³n, Paraguay

Geographic Context:

  • AsunciΓ³n is the capital and largest city of Paraguay, with a population of over 500,000 people.
  • The city is known for its vibrant culture, historic architecture, and growing economy.
  • AsunciΓ³n offers a relatively low cost of living compared to other major cities in the region.

Work Schedule: Monday to Friday, 7:00 AM to 5:00 PM, with occasional overtime or weekend work as needed.

ASSUMPTION: The work environment at NestlΓ©'s AsunciΓ³n office is dynamic, multicultural, and focused on collaboration and continuous improvement.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video call with the HR department
  • In-person or virtual interview with the hiring manager and/or team members
  • Background check and reference check
  • Job offer and onboarding

Key Assessment Areas:

  • Analytical skills and problem-solving abilities
  • Communication skills, both written and verbal
  • Attention to detail and organizational skills
  • Cultural fit and alignment with NestlΓ©'s values
  • Proficiency in English and, preferably, Italian or French

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role
  • Demonstrate your understanding of social media analytics and data visualization
  • Showcase your ability to work independently and manage multiple projects simultaneously
  • Prepare questions to ask the interviewer about the team, the role, or the company to showcase your interest and engagement

ATS Keywords: Social Media Intelligence, Reporting, Data Analysis, Marketing, Communications, Brand Performance, Campaign Effectiveness, Market Research, Spanish, English, Italian, French

ASSUMPTION: The application process for this role may take up to 4-6 weeks, depending on the volume of applicants and the hiring team's availability.

πŸ› οΈ Tools & Technologies

  • Social media listening and analytics tools (e.g., Hootsuite Insights, Sprout Social, Brand24)
  • Data visualization tools (e.g., Tableau, Power BI)
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Project management tools (e.g., Asana, Trello)

ASSUMPTION: Familiarity with relevant tools and technologies is preferred, but not required. Training will be provided as needed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Respect: for ourselves, for others, for diversity, and for the future
  • Excellence: striving for the highest standards in all that we do
  • Collaboration: working together to achieve our goals

Work Style:

  • Dynamic and fast-paced, with a focus on continuous improvement
  • Multicultural and diverse, with a strong emphasis on collaboration and teamwork
  • Results-driven, with a focus on delivering high-quality work on time

Self-Assessment Questions:

  • How do you demonstrate respect for diversity in your personal and professional life?
  • Can you provide an example of a time when you had to work collaboratively with a diverse team to achieve a common goal?
  • How do you ensure that you maintain high standards of excellence in your work, even under tight deadlines or challenging circumstances?

ASSUMPTION: Cultural fit is an essential aspect of the hiring process at NestlΓ©, as the company values a diverse and inclusive work environment.

⚠️ Potential Challenges

  • The role may require occasional overtime or weekend work to meet project deadlines or cover shifts
  • The work environment can be fast-paced and demanding, with tight deadlines and high expectations
  • The role may involve handling sensitive or confidential information, requiring a high level of discretion and professionalism
  • The role may require travel to other NestlΓ© offices or client sites, as needed

ASSUMPTION: These challenges can be managed effectively with strong time management skills, adaptability, and a commitment to maintaining a healthy work-life balance.

πŸ“ˆ Similar Roles Comparison

  • Social Media Intelligence Reports Analyst vs. Social Media Manager: The former focuses more on data analysis and reporting, while the latter is responsible for strategic planning and execution of social media campaigns
  • Social Media Intelligence Reports Analyst vs. Market Research Analyst: Both roles involve data analysis and interpretation, but the former is specific to social media data, while the latter may cover a broader range of market research data
  • Career progression in this role may lead to opportunities in social media management, market research, or other related fields within NestlΓ© or other organizations

ASSUMPTION: This role is unique in its focus on social media intelligence and reporting, providing a valuable skill set for a variety of career paths in marketing, communications, or market research.

πŸ“ Sample Projects

  • Analyzing the performance of a social media campaign for a NestlΓ© brand, and providing data-driven recommendations for improvement
  • Creating a comprehensive report on consumer sentiment towards a new product launch, using social media listening tools to gather and analyze data
  • Developing a dashboard to track key performance indicators (KPIs) for NestlΓ©'s social media presence, enabling data-driven decision-making and continuous improvement

ASSUMPTION: These sample projects illustrate the range of responsibilities and skills required for the Social Media Intelligence Reports Analyst role.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and dynamics for this role?
  • How does this role fit into the broader organizational structure of NestlΓ©'s Social Media Intelligence team?
  • What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
  • How does NestlΓ© support the professional development and growth of its employees in this role?
  • What are the key priorities for this role in the first 30, 60, and 90 days?

ASSUMPTION: Asking thoughtful and relevant questions demonstrates your interest in the role and provides valuable insights into the work environment and expectations.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
  • Prepare for the interview by researching NestlΓ©'s company culture, values, and recent news
  • Prepare questions to ask the interviewer about the team, the role, or the company to showcase your interest and engagement
  • Follow up with the hiring manager or HR representative within 24 hours after the interview to express your appreciation and reiterate your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.