Social Media Listening Associate Social Media Listening Associate

📌 Core Information

🔹 Job Title: Social Media Listening Associate

🔹 Company: Nestlé Business Services

🔹 Location: Cairo, Egypt

🔹 Job Type: Full-time

🔹 Category: Integrated Marketing Services

🔹 Date Posted: May 18, 2025

🔹 Experience Level: Entry-level (0-2 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Monitoring digital and social media channels for data collection and analysis
• Supporting brand reputation management and content marketing through data-driven insights
• Collaborating with cross-functional teams on analytics projects and initiatives
• Providing timely alerts for potential reputational risks and crisis management

ASSUMPTION: This role requires a strong understanding of social media platforms and listening tools, as well as the ability to work with large volumes of data and provide actionable insights.

📋 Key Responsibilities

✅ Monitor and analyze data from multiple digital and social media channels

✅ Collect, structure, and analyze data to support brand reputation management and content marketing

✅ Conduct omnichannel analysis and deliver data-driven conclusions through reports and presentations

✅ Support ad-hoc business requests, including data pulls, structuring, and analysis

✅ Provide timely alerts for potential reputational risks and support crisis management

✅ Update standard routines based on assignment and work with cross-functional teams on analytics projects

ASSUMPTION: This role requires strong analytical skills, attention to detail, and the ability to work independently and in a team environment.

🎯 Required Qualifications

Education: University Degree (e.g., marketing, business studies, communications, journalism, media studies, psychology)

Experience: Entry-level (0-2 years)

Required Skills:

• Solid understanding of social media platforms (Twitter, Facebook, LinkedIn, Instagram, YouTube, TikTok, etc.)
• Understanding of key functionality of social media listening tools (Social Studio, Socialbakers, Sprinklr, TalkWalker, Google Analytics, etc.)
• Ability to work with large volumes of data and basic understanding of data types and structure
• Excel knowledge (able to organize tables, build simple charts, sorting, filtering, conditional formatting, etc.)
• Basic data visualization and presentation skills
• Confident user of MS Word and PowerPoint

Preferred Skills:

• Experience working with analytical tasks (work-related or academic)
• Knowledge of additional languages as per project requirements

ASSUMPTION: While this role is entry-level, candidates with relevant experience in social media, data analysis, or marketing will be preferred.

💰 Compensation & Benefits

Salary Range: The salary range for this role in Egypt typically falls between EGP 15,000 to EGP 25,000 per month, depending on experience and qualifications. This is an estimate based on industry standards and may vary.

Benefits:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Dynamic and inclusive work environment

Working Hours: Full-time, Monday to Friday, with occasional flexibility based on project demands

ASSUMPTION: The salary range provided is an estimate and may vary based on individual performance and company policies.

📌 Applicant Insights

🔍 Company Context

Industry: Nestlé operates in the Food and Beverage Services industry, with a strong focus on enhancing quality of life through its products and services.

Company Size: Nestlé is a large multinational corporation with over 10,000 employees worldwide. This means there are ample opportunities for career growth and development.

Founded: Nestlé was founded in 1866, with its headquarters based in Vevey, Switzerland.

Company Description:

• Nestlé is the world’s largest food and beverage company, driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come.
• The company serves with passion and a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families.
• Nestlé's culture is based on values rooted in respect: respect for themselves, respect for others, respect for diversity, and respect for the future.

Company Specialties:

• Coffee and beverages
• Dairy
• Confectionary
• Culinary and frozen food
• Ice Cream
• Infant nutrition
• Healthcare nutrition
• Out of home F&B solutions
• Petcare

Company Website: http://www.nestle.com

ASSUMPTION: Nestlé's global presence and diverse product portfolio offer applicants a unique opportunity to work in a dynamic and multicultural environment.

📊 Role Analysis

Career Level: This role is an entry-level position within the Integrated Marketing Services department, offering a solid foundation for a career in marketing, data analysis, or a related field.

Reporting Structure: The Social Media Listening Associate will report directly to the Integrated Marketing Services team and collaborate with various cross-functional teams on analytics projects and initiatives.

Work Arrangement: This role is on-site, with the opportunity to work from the Nestlé Business Services office in Cairo, Egypt.

Growth Opportunities:

• Progression within the Integrated Marketing Services department or related fields
• Cross-functional collaboration and exposure to various aspects of the business
• Professional development opportunities, such as training and workshops

ASSUMPTION: Given Nestlé's size and global presence, there are ample opportunities for career growth and development within the company.

🌍 Location & Work Environment

Office Type: Nestlé Business Services operates a modern and collaborative office environment in Cairo, Egypt.

Office Location(s): Cairo, Egypt

Geographic Context:

• Cairo is the capital and largest city of Egypt, with a population of over 20 million people.
• The city is known for its rich history, vibrant culture, and diverse cuisine.
• Cairo offers a mix of modern and traditional experiences, with numerous historical sites, museums, and shopping districts.

Work Schedule: Full-time, Monday to Friday, with occasional flexibility based on project demands

ASSUMPTION: Cairo offers a unique blend of history, culture, and modernity, providing a stimulating work environment for professionals.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person or video interview with the hiring manager
• Final decision and offer

Key Assessment Areas:

• Understanding of social media platforms and listening tools
• Data analysis and visualization skills
• Communication and presentation skills
• Problem-solving and critical thinking abilities

Application Tips:

• Tailor your resume and cover letter to highlight relevant skills and experiences for this role
• Demonstrate your understanding of social media listening and data analysis in your application materials
• Prepare examples of your data visualization and presentation skills for the interview

ATS Keywords: Social Media, Data Analysis, Crisis Management, Excel, Data Visualization, MS Word, PowerPoint, Social Media Listening Tools, Omnichannel Analysis, Reporting, Data Structuring, Communication, Marketing, Business Studies, Psychology, Media Studies, Journalism

ASSUMPTION: Nestlé's application process is designed to assess candidates' technical skills, cultural fit, and alignment with the company's values.

🛠️ Tools & Technologies

• Social media listening tools (Social Studio, Socialbakers, Sprinklr, TalkWalker, etc.)
• Excel
• MS Word and PowerPoint
• Data visualization tools (e.g., Tableau, Power BI)

ASSUMPTION: Familiarity with the listed tools and technologies is essential for success in this role.

👔 Cultural Fit Considerations

Company Values:

• Respect for ourselves
• Respect for others
• Respect for diversity
• Respect for the future

Work Style:

• Collaborative and team-oriented
• Data-driven and analytical
• Adaptable and responsive to change
• Customer-focused and results-oriented

Self-Assessment Questions:

• How do your personal values align with Nestlé's company values?
• Can you provide an example of a time when you demonstrated strong data analysis and visualization skills?
• How do you approach working in a collaborative and team-oriented environment?

ASSUMPTION: Nestlé places a strong emphasis on cultural fit and values-driven behavior, making self-assessment an essential part of the application process.

⚠️ Potential Challenges

• Managing large volumes of data and meeting tight deadlines
• Working in a fast-paced and dynamic environment
• Adapting to changes in project priorities and demands
• Navigating a large and diverse organization

ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and a customer-focused mindset.

📈 Similar Roles Comparison

• Social Media Coordinator vs. Social Media Listening Associate: The former focuses more on content creation and engagement, while the latter emphasizes data collection, analysis, and reporting.
• Market Research Analyst vs. Social Media Listening Associate: Both roles involve data analysis, but the latter is more focused on social media and digital channels.
• Career progression: This role offers a solid foundation for a career in marketing, data analysis, or a related field, with opportunities for growth and development within Nestlé.

ASSUMPTION: Understanding the differences between related roles and career paths can help applicants make informed decisions about their career development.

📝 Sample Projects

• Analyzing social media data to identify trends and insights for a specific brand or campaign
• Developing a crisis management plan based on potential reputational risks identified through social listening
• Creating a comprehensive report on the brand ecosystem, including owned digital and social channels, competitors, and influencers

ASSUMPTION: These sample projects demonstrate the range of tasks and responsibilities associated with the Social Media Listening Associate role.

❓ Key Questions to Ask During Interview

• Can you describe a typical day or week in this role?
• How does this role collaborate with other teams and departments within Nestlé?
• What opportunities are there for professional growth and development within this role?
• How does Nestlé support work-life balance for its employees?
• What are the most challenging aspects of this role, and how can they be effectively managed?

ASSUMPTION: Asking thoughtful and relevant questions during the interview process can help applicants better understand the role and company culture.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight relevant skills and experiences for this role
• Prepare examples of your data visualization and presentation skills for the interview
• Follow up with the hiring manager one week after submitting your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.