📌 Core Information
🔹 Job Title: Social Media Manager
🔹 Company: Microsoft
🔹 Location: Multiple Locations, Multiple Locations, United States
🔹 Job Type: Full-Time
🔹 Category: Marketing & Communications
🔹 Date Posted: July 2, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Shaping the voice of Microsoft Learn across social platforms
- Writing high-impact social copy and scripting short-form videos
- Managing real-time engagement and building trust with learners worldwide
- Collaborating with other social media managers, creative partners, and social strategy leads
- Approving and quality controlling agency work
ASSUMPTION: This role requires a strong blend of creativity and community care, with a focus on engaging and educating a global audience.
📋 Key Responsibilities
✅ Write high-impact social copy for various platforms
✅ Script short-form videos for social media
✅ Approve and quality control agency work
✅ Manage real-time engagement and conversations
✅ Collaborate with cross-functional teams to bring brand to life
ASSUMPTION: This role may require occasional weekend or evening work to manage real-time engagement and conversations.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Communications, or a related field
Experience: 2-5 years of experience in social media management, content creation, or a related role
Required Skills:
- Excellent writing and communication skills
- Proven experience in social media management
- Strong understanding of social media platforms and trends
- Ability to work collaboratively in a team environment
- Familiarity with video production and scripting
Preferred Skills:
- Experience with Microsoft products or services
- Fluency in multiple languages
ASSUMPTION: Proficiency in Microsoft Office Suite and social media management tools is expected but not explicitly stated as a requirement.
💰 Compensation & Benefits
Salary Range: $70,000 - $120,000 per year (Based on industry standards for a Social Media Manager role with 2-5 years of experience)
Benefits:
- Health, dental, and vision insurance
- 401(k) matching
- Paid time off and holidays
- Employee stock purchase plan
- Tuition assistance
Working Hours: Full-time, with a flexible schedule to manage real-time engagement
ASSUMPTION: Salary range is estimated based on industry standards and may vary depending on the specific location and experience level.
📌 Applicant Insights
🔍 Company Context
Industry: Technology, with a focus on software development and services
Company Size: Large (442 employees)
Founded: 1975, with a rich history in the tech industry
Company Description:
- Microsoft is a multinational technology company that develops, manufactures, licenses, supports, and sells computer software, consumer electronics, and personal computers and services
- Microsoft Learn is a platform that provides learning resources and training for Microsoft products and services
- Microsoft is committed to empowering every person and every organization on the planet to achieve more
Company Specialties:
- Operating systems and servers
- Business solutions
- Developer tools
- Gaming
Company Website: Microsoft.com
ASSUMPTION: Microsoft is a well-established company with a strong brand and a diverse range of products and services.
📊 Role Analysis
Career Level: Mid-level, with opportunities for growth and advancement
Reporting Structure: This role reports directly to the Social Media Manager, Microsoft Learn
Work Arrangement: Remote OK, with the possibility of on-site work at one of Microsoft's global offices
Growth Opportunities:
- Advancement to a senior social media management role
- Expansion into other areas of marketing or communications
- Opportunities to work on high-visibility projects and campaigns
ASSUMPTION: This role offers opportunities for professional growth and development within Microsoft's marketing and communications teams.
🌍 Location & Work Environment
Office Type: Multiple offices worldwide, with a focus on remote work
Office Location(s): Redmond, WA (headquarters), with additional offices in multiple locations worldwide
Geographic Context:
- Microsoft's headquarters is located in the greater Seattle area, with a thriving tech industry and a high cost of living
- Remote work allows for flexibility in location, with the possibility of working from home or a co-working space
- The global nature of Microsoft's business requires the ability to work with teams and stakeholders in different time zones
Work Schedule: Full-time, with a flexible schedule to manage real-time engagement
ASSUMPTION: The remote nature of this role may require occasional travel to Microsoft offices for team meetings or events.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screen with the hiring manager
- In-depth interview with cross-functional team members
- Final interview with the Social Media Manager, Microsoft Learn
Key Assessment Areas:
- Writing and communication skills
- Understanding of social media platforms and trends
- Collaboration and teamwork skills
- Ability to manage real-time engagement and conversations
Application Tips:
- Tailor your resume and cover letter to highlight your social media management experience and skills
- Provide examples of your social media work, such as campaigns or projects you've managed
- Demonstrate your understanding of Microsoft Learn and its mission
ATS Keywords: Social Media Management, Content Creation, Community Engagement, Writing, Scripting, Video Production, Quality Control, Brand Strategy, Real-Time Engagement, Trust Building, Collaboration, Creativity, Communication, Innovation, Growth Mindset, Inclusion
ASSUMPTION: The application process may vary depending on the specific location and hiring manager.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Social media management platforms (Hootsuite, Buffer, Sprout Social)
- Video editing software (Adobe Premiere Pro, iMovie)
- Project management tools (Asana, Trello)
ASSUMPTION: The specific tools and technologies used may vary depending on the team and project requirements.
👔 Cultural Fit Considerations
Company Values:
- One Microsoft
- Innovation
- Customer Obsessed
- One Microsoft
- Growth Mindset
- Inclusion
Work Style:
- Collaborative and team-oriented
- Results-driven and focused on customer success
- Adaptable and open to feedback
Self-Assessment Questions:
- Do you thrive in a collaborative, team-oriented environment?
- Are you results-driven and focused on customer success?
- Are you adaptable and open to feedback?
ASSUMPTION: Microsoft values a diverse and inclusive work environment, with a focus on empowering employees to achieve their best work.
⚠️ Potential Challenges
- Managing real-time engagement and conversations across multiple time zones
- Balancing the creative and community care aspects of the role
- Working with cross-functional teams and stakeholders to bring the brand to life
- Keeping up with the fast-paced nature of social media and its ever-changing trends
ASSUMPTION: These challenges can be overcome with strong communication, collaboration, and adaptability skills.
📈 Similar Roles Comparison
- This role is similar to a Social Media Manager role in other organizations, but with a focus on Microsoft Learn and its mission
- Industry-specific context: The technology industry is competitive and fast-paced, with a strong focus on innovation and customer success
- Career path comparison: This role offers opportunities for growth and advancement within Microsoft's marketing and communications teams
ASSUMPTION: This role offers unique opportunities and challenges compared to similar roles in other organizations.
📝 Sample Projects
- Managing a social media campaign to promote a new Microsoft Learn course or resource
- Scripting and producing a short-form video to educate learners about a specific Microsoft product or service
- Managing real-time engagement and conversations during a high-profile event or announcement
ASSUMPTION: These sample projects are intended to illustrate the types of tasks and responsibilities associated with this role.
❓ Key Questions to Ask During Interview
- How does this role fit into the overall marketing and communications strategy for Microsoft Learn?
- What are the key priorities for this role in the first 90 days?
- How does Microsoft support the professional development and growth of its employees?
- What is the team structure and dynamic for this role?
- How does Microsoft approach work-life balance for its employees?
ASSUMPTION: These questions are intended to help applicants better understand the role, the team, and the company culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your social media management experience and skills
- Provide examples of your social media work, such as campaigns or projects you've managed
- Demonstrate your understanding of Microsoft Learn and its mission
- Follow up with the hiring manager one week after submission to confirm receipt of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
