📌 Core Information
🔹 Job Title: Social Media Manager
🔹 Company: Sodexo
🔹 Location: Multiple locations (Boston, Atlanta, Charlotte, Miami, Washington, D.C.)
🔹 Job Type: Full-time
🔹 Category: Marketing & Communications
🔹 Date Posted: July 18, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site (with multiple locations)
🚀 Job Overview
Key aspects of this role include:
- Strategizing and executing social media campaigns across multiple channels
- Developing data-driven channel and content strategies
- Managing day-to-day social media activities, including content planning, publishing, moderation, and real-time engagement
- Analyzing social media performance and providing insights to drive decision-making
- Collaborating with marketing and communications partners to enhance brand engagement and expand outreach efforts
ASSUMPTION: This role requires a high level of strategic thinking, creativity, and analytical skills to effectively manage Sodexo's social media presence and drive business outcomes.
📋 Key Responsibilities
✅ Collaborate with regional, segment, and brand marketers and communicators to plan, develop, and execute social media campaigns and ongoing content that drives successful business outcomes.
✅ Define a data-driven channel strategy and content strategy, and execute by identifying, sourcing, and developing effective content for publishing.
✅ Stay abreast of algorithms, digital trends, and platform evolutions to manage Sodexo's social media program with corporate and product accounts, including day-to-day social media content planning, publishing, moderation, real-time engagement, and reporting to enable effective digital marketing activities using performance measures and insights, market research, and industry data to inform and validate recommendations.
✅ Establish KPIs and lead social analytics, digital listening, and reporting to drive decision-making and demonstrate return on engagement (ROE).
✅ Support governance activities including developing standard operating procedures, documenting best practices, developing and conducting trainings, and providing direction to marketing and communications partners to help increase channel and post engagement and expand outreach efforts.
ASSUMPTION: This role requires a strong understanding of social media platforms, digital marketing strategies, and data analysis to effectively manage Sodexo's social media presence and drive business outcomes.
🎯 Required Qualifications
Education: Bachelor’s Degree or equivalent experience in digital marketing, marketing, communications, or a related field
Experience: Minimum 5 years of experience managing multiple social media channels, accounts, and brands concurrently for professional business purposes, preferably for a large global organization understanding both B2B and B2C strategies, including issues management and monitoring.
Required Skills:
- Proven experience creating cross-platform social media strategies, including expansion into new channels, multimedia content, and post formats
- Proactive, collaborative account planning, content strategy, and community management to drive engagement on social media channels, using data to drive strategies
- Experience collaborating to source content and craft high-quality content in multiple formats appropriate for each channel, guiding creative for different audiences and different channels, and editing and proofreading to ensure a high level of quality control
- Demonstrated use of social media management tools (e.g., SproutSocial, Hootsuite, Sprinklr) and social listening platforms (e.g., Meltwater, Synthesio, Simply Measured) to manage and measure social media activities
- Understanding of digital marketing strategies to include global social media platforms, cross-platform content strategy, paid social, content marketing, audience experience and engagement, and measurement for a brand
Preferred Skills:
- Experience working with a global organization and understanding both B2B and B2C strategies
- Fluency in multiple languages (Spanish, French, etc.)
ASSUMPTION: Given the global nature of Sodexo's business, candidates with experience working in a multinational corporation and understanding both B2B and B2C strategies may have an advantage.
💰 Compensation & Benefits
Salary Range: $80,000 - $120,000 per year (based on experience and education level)
Benefits:
- Medical, Dental, Vision Care, and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
Working Hours: Full-time (40 hours per week), with potential for flexible hours and remote work depending on the specific location and team needs
ASSUMPTION: The salary range provided is an estimate based on industry standards for a Social Media Manager role with 5-10 years of experience. Actual compensation may vary based on the candidate's specific qualifications and the company's internal salary structure.
📌 Applicant Insights
🔍 Company Context
Industry: Consumer Services, focusing on food services, facilities management, and other integrated solutions
Company Size: 5,001-10,000 employees, providing a large and diverse work environment with ample opportunities for growth and collaboration
Founded: 2006 (as SodexoMAGIC, LLC)
Company Description:
- SodexoMAGIC is a joint venture between Sodexo, Inc. and Magic Johnson Enterprises, providing flexible, innovative, and comprehensive service solutions with broad consumer appeal
- Committed to enhancing quality of life in the communities it serves through food services, community advocacy, facilities management, health and wellness, vending, education, and hospitality
- Dedicated to creating a better everyday for everyone and building a better life for all
Company Specialties:
- Food Services
- Community Advocacy
- Facilities Management
- Health & Wellness
- Vending
- Education
- Hospitality
Company Website: sodexomagic.com
ASSUMPTION: SodexoMAGIC's unique partnership with Magic Johnson Enterprises allows it to leverage the power of the NBA all-star's brand to provide innovative and comprehensive service solutions with broad consumer appeal.
📊 Role Analysis
Career Level: Mid-level to senior, with the opportunity for growth and advancement within the marketing and communications department
Reporting Structure: This role reports directly to the Marketing & Communications Director and works closely with regional, segment, and brand marketers and communicators
Work Arrangement: On-site, with multiple locations (Boston, Atlanta, Charlotte, Miami, Washington, D.C.) and potential for flexible hours and remote work depending on the specific location and team needs
Growth Opportunities:
- Potential to advance to a senior or management role within the marketing and communications department
- Opportunities to work on diverse projects and campaigns across multiple brands and business segments
- Access to professional development and training opportunities, including tuition reimbursement
ASSUMPTION: Given SodexoMAGIC's large and diverse workforce, there are ample opportunities for career growth and advancement within the organization.
🌍 Location & Work Environment
Office Type: Multiple locations (Boston, Atlanta, Charlotte, Miami, Washington, D.C.) with a mix of on-site and remote work arrangements
Office Location(s): Boston, Atlanta, Charlotte, Miami, Washington, D.C.
Geographic Context:
- Boston, MA: A major city in the Northeast with a thriving tech industry and a high cost of living
- Atlanta, GA: A major city in the Southeast with a diverse economy and a lower cost of living compared to Boston
- Charlotte, NC: A major city in the Southeast with a growing economy and a lower cost of living compared to Boston and Atlanta
- Miami, FL: A major city in the Southeast with a diverse economy and a high cost of living compared to other locations
- Washington, D.C.: The capital of the United States, with a diverse economy and a high cost of living compared to other locations
Work Schedule: Full-time (40 hours per week), with potential for flexible hours and remote work depending on the specific location and team needs
ASSUMPTION: The specific work arrangement and location may vary depending on the candidate's preferences and the company's needs.
💼 Interview & Application Insights
Typical Process:
- Phone or video screening to assess communication skills and cultural fit
- In-depth behavioral interviews to evaluate problem-solving skills, strategic thinking, and industry knowledge
- Final interviews with senior leadership to discuss career growth opportunities and answer any remaining questions
Key Assessment Areas:
- Strategic thinking and problem-solving skills
- Communication and collaboration skills
- Industry knowledge and digital marketing expertise
- Cultural fit and alignment with SodexoMAGIC's values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Include specific examples of your social media management experience and the results you've achieved
- Demonstrate your understanding of SodexoMAGIC's business and the role's responsibilities in your application materials
ATS Keywords: Social Media Management, Digital Marketing, Content Strategy, Data Analysis, Community Management, Cross-Platform Strategy, Content Creation, Social Media Tools, Audience Engagement, Brand Strategy, Performance Measurement, Training Development, Best Practices Documentation, Algorithm Awareness, Market Research, Issues Management
ASSUMPTION: SodexoMAGIC's application process may include assessments or case studies to evaluate the candidate's skills and fit for the role.
🛠️ Tools & Technologies
- Social media management tools: SproutSocial, Hootsuite, Sprinklr
- Social listening platforms: Meltwater, Synthesio, Simply Measured
- Analytics tools: Google Analytics, social media analytics platforms (e.g., Facebook Insights, Twitter Analytics)
- Project management tools: Asana, Trello, Microsoft Project
ASSUMPTION: The specific tools and technologies used may vary depending on the candidate's preferences and the company's needs.
👔 Cultural Fit Considerations
Company Values:
- Quality of Life: Enhancing the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate
- Respect for All: Valuing diversity and inclusion, fostering an environment where all employees are valued and respected
- Performance-Driven: Delivering excellence in all we do, continuously improving and innovating to meet the evolving needs of our clients and customers
Work Style:
- Collaborative: Working closely with regional, segment, and brand marketers and communicators to develop and execute social media campaigns and strategies
- Data-driven: Using data and analytics to inform decision-making and measure the success of social media activities
- Adaptable: Staying up-to-date with digital trends, algorithms, and platform evolutions to manage Sodexo's social media program effectively
Self-Assessment Questions:
- How do you align with SodexoMAGIC's commitment to enhancing the quality of life in the communities it serves?
- How do you approach staying up-to-date with digital trends and platform evolutions in the social media landscape?
- How do you balance data-driven decision-making with creativity and innovation in your social media strategies?
ASSUMPTION: SodexoMAGIC values candidates who are passionate about enhancing the quality of life in the communities it serves and who are committed to delivering excellence in all they do.
⚠️ Potential Challenges
- Managing multiple social media channels and brands concurrently, requiring strong organizational skills and attention to detail
- Working with a diverse range of stakeholders, including regional, segment, and brand marketers and communicators, requiring strong communication and collaboration skills
- Keeping up with the fast-paced and ever-evolving social media landscape, requiring continuous learning and adaptation
- Balancing data-driven decision-making with creativity and innovation in social media strategies, requiring a strong understanding of both quantitative and qualitative data
ASSUMPTION: These challenges can be overcome with strong organizational skills, attention to detail, effective communication and collaboration, continuous learning, and a strong understanding of both quantitative and qualitative data.
📈 Similar Roles Comparison
- Compared to other social media manager roles, this position offers the opportunity to work with a global organization and understand both B2B and B2C strategies
- SodexoMAGIC's unique partnership with Magic Johnson Enterprises allows it to provide innovative and comprehensive service solutions with broad consumer appeal, setting it apart from other companies in the consumer services industry
- This role offers the potential for career growth and advancement within the marketing and communications department, with opportunities to work on diverse projects and campaigns across multiple brands and business segments
ASSUMPTION: Given SodexoMAGIC's unique partnership with Magic Johnson Enterprises and its focus on enhancing quality of life in the communities it serves, this role offers a unique opportunity for candidates looking to make a meaningful impact in the consumer services industry.
📝 Sample Projects
- Developing and executing a social media campaign to launch a new food service offering, including content creation, cross-platform strategy, and performance measurement
- Managing Sodexo's social media presence during a crisis or issue, including real-time engagement, monitoring, and reporting
- Collaborating with regional, segment, and brand marketers and communicators to develop and execute a social media strategy that drives business outcomes and enhances brand engagement
ASSUMPTION: These sample projects demonstrate the range of responsibilities and the level of strategic thinking, creativity, and analytical skills required for this role.
❓ Key Questions to Ask During Interview
- How does SodexoMAGIC support the professional development and growth of its social media managers?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does SodexoMAGIC measure the success of its social media campaigns and strategies?
- What opportunities are there for collaboration and knowledge-sharing with other marketing and communications professionals within the organization?
- How does SodexoMAGIC approach diversity, equity, and inclusion in its marketing and communications efforts?
ASSUMPTION: These questions demonstrate a strong understanding of the role's responsibilities and a commitment to professional development and growth within the organization.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role, including specific examples of your social media management experience and the results you've achieved
- Prepare for your interviews by researching SodexoMAGIC's business and the role's responsibilities, and by practicing your responses to common interview questions
- Follow up with the hiring manager after your interview to express your interest in the role and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
