📌 Core Information
🔹 Job Title: Social Media Manager
🔹 Company: NICE
🔹 Location: Israel - Raanana
🔹 Job Type: Hybrid (2 days office, 3 days remote)
🔹 Category: Marketing
🔹 Date Posted: May 29, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site with hybrid option
🚀 Job Overview
Key aspects of this role include:
- Developing and executing social media strategy for a leading B2B tech brand
- Creating and curating engaging content for various social media platforms
- Managing advocacy programs and influencer collaborations
- Campaign management and data analysis to drive brand awareness and engagement
ASSUMPTION: This role requires a strategic mindset, creativity, and strong analytical skills to succeed in a fast-paced, global environment.
📋 Key Responsibilities
✅ Define and run the publishing calendar supporting global campaigns and employee engagement
✅ Develop social media strategy with creative content and campaign ideas
✅ Curate and create engaging, high-quality content tailored to the brand's style and audience preferences
✅ Lead NICE social media and advocacy programs to grow followers, reach, and engagement
✅ Plan and execute innovative social media campaigns and promotions
✅ Identify and establish partnerships with relevant social media influencers and brand advocates
✅ Monitor key social media metrics and generate reports showing progress and optimizations
✅ Manage an active NICE social media calendar as the expert on what works well in B2B social media
✅ Manage special projects as assigned, such as videos, influencer community outreach, and presentation development
ASSUMPTION: This role requires strong organizational skills to manage multiple campaigns and tasks concurrently.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Communications, or a related field
Experience: 3+ years of proven experience in social media management, preferably within a shared services, agency, or multi-brand environment
Required Skills:
- Proven experience running social accounts for B2B brands
- Demonstrable results in significant audience growth and engagement
- Proficiency in using social media management tools (e.g., Hootsuite, Oktopost, Sprout Social)
- Strong understanding of various social media platforms, algorithms, and their unique nuances
- Excellent written communication skills, with the ability to master the tone and style for the brand and audience
- Creative mindset with a demonstrated ability to conceptualize and produce visually appealing content
- Analytical skills to interpret data, derive insights, and drive data-driven decision-making
- Experience with influencer collaboration and campaign management
- Ability to work collaboratively within a cross-functional team and manage multiple brand voices effectively
Preferred Skills:
- Experience with video production and editing
- Fluency in additional languages
ASSUMPTION: Candidates with experience in the tech industry or B2B marketing will have a competitive advantage.
💰 Compensation & Benefits
Salary Range: $70,000 - $100,000 per year (based on experience and industry standards for social media managers in Israel)
Benefits:
- Health insurance
- Retirement savings plan
- Employee discounts
- Professional development opportunities
Working Hours: Full-time (40 hours per week), with flexible hours and a hybrid work arrangement
ASSUMPTION: The salary range is an estimate based on industry standards for social media managers with 3-5 years of experience in Israel.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development, specifically Customer Experience and AI-driven solutions
Company Size: 5,001-10,000 employees (Large enterprise)
Founded: 1986 (Over 35 years ago)
Company Description:
- NICE is a leading provider of AI-powered customer experience and financial crime solutions
- The company serves over 25,000 organizations worldwide, including 85 of the Fortune 100 corporations
- NICE is known for its innovative, cloud-based solutions that deliver extraordinary customer experiences and ensure public safety
Company Specialties:
- Customer Service Automation
- Digital Self Service
- Artificial Intelligence
- Proactive Customer Outreach
- CCaaS (Contact Center as a Service)
- Cloud Solutions
- Customer Experience
- Multi-Channel Interactions Recording
- Workforce Optimization
- Customer Journey Solutions
- Omnichannel Recording
- Workforce Engagement Management
- Real-time Authentication
- and Workforce Augmentation
Company Website: http://www.nice.com
ASSUMPTION: NICE is a well-established company with a strong global presence and a reputation for innovation in the customer experience and AI industries.
📊 Role Analysis
Career Level: Mid-level (3-5 years of experience)
Reporting Structure: This role reports directly to the Vice President, Demand Generation
Work Arrangement: Hybrid (2 days in the office, 3 days remote)
Growth Opportunities:
- Potential career progression into senior marketing roles or management positions
- Opportunities to work on global campaigns and collaborate with international teams
- Access to professional development resources and training
ASSUMPTION: This role offers excellent growth opportunities for candidates looking to advance their careers in marketing or customer experience.
🌍 Location & Work Environment
Office Type: Modern, collaborative office space
Office Location(s): Raanana, Israel
Geographic Context:
- Raanana is a city in central Israel, located near Tel Aviv and the Mediterranean coast
- The city offers a mix of urban and suburban living, with a vibrant tech industry and a high quality of life
- Raanana is known for its strong education system, cultural attractions, and recreational facilities
Work Schedule: Full-time (40 hours per week), with flexible hours and a hybrid work arrangement
ASSUMPTION: The hybrid work arrangement offers a good balance between in-office collaboration and remote work flexibility.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-depth interview with the marketing team
- Final interview with the Vice President, Demand Generation
Key Assessment Areas:
- Social media strategy and content creation skills
- Campaign management and data analysis abilities
- Cultural fit and alignment with NICE's values
Application Tips:
- Tailor your resume and cover letter to highlight your social media management experience and relevant skills
- Provide examples of successful social media campaigns you've managed in the past
- Demonstrate your understanding of the B2B tech industry and NICE's products
ATS Keywords: Social Media Management, Content Creation, Campaign Management, Data Analysis, Influencer Collaboration, B2B Marketing, Tech Industry, Customer Experience
ASSUMPTION: Applicants should focus on demonstrating their strategic thinking, creativity, and analytical skills throughout the interview process.
🛠️ Tools & Technologies
- Social media management tools (e.g., Hootsuite, Oktopost, Sprout Social)
- Graphic design tools (e.g., Canva, Adobe Creative Suite)
- Video editing tools (e.g., iMovie, Adobe Premiere Pro)
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: Proficiency in relevant social media management and design tools is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Innovation
- Customer-centricity
- Collaboration
- Integrity
- Excellence
Work Style:
- Fast-paced and dynamic
- Collaborative and team-oriented
- Data-driven and analytical
- Creative and strategic
Self-Assessment Questions:
- Do you thrive in a fast-paced, collaborative environment?
- Are you comfortable working with data and using it to inform decision-making?
- Do you have a creative mindset and the ability to think strategically?
ASSUMPTION: Candidates who are comfortable working in a fast-paced, collaborative environment and have a strong data-driven mindset will be well-suited to NICE's culture.
⚠️ Potential Challenges
- Managing multiple campaigns and tasks concurrently may be challenging for less organized individuals
- Working in a fast-paced, global environment may require strong adaptability and time management skills
- The role may involve occasional weekend or evening work to support global campaigns
- Candidates may face competition from other experienced social media managers in the tech industry
ASSUMPTION: Prospective candidates should carefully consider their organizational skills, adaptability, and willingness to work flexible hours before applying for this role.
📈 Similar Roles Comparison
- Social Media Manager (B2B Tech) vs. Social Media Manager (B2C Consumer Goods)
- B2B Tech: Focuses on thought leadership, industry trends, and professional networking
- B2C Consumer Goods: Emphasizes brand storytelling, user-generated content, and community engagement
- Social Media Manager (Global Enterprise) vs. Social Media Manager (Startup)
- Global Enterprise: Larger teams, more structured processes, and established brand guidelines
- Startup: Smaller teams, greater flexibility, and the ability to shape the brand's social media presence
- Social Media Manager (Tech Industry) vs. Social Media Manager (Retail)
- Tech Industry: Requires a strong understanding of industry trends, thought leadership, and technical content
- Retail: Focuses on visual storytelling, promotions, and customer engagement
ASSUMPTION: Candidates should consider the unique aspects of working in the B2B tech industry and for a large enterprise when comparing this role to similar positions in other industries or company sizes.
📝 Sample Projects
- Developing and executing a social media campaign to launch a new product or feature
- Creating a content calendar and managing a team of content creators to produce engaging, on-brand content
- Conducting a social media audit and presenting recommendations to improve performance and engagement
- Managing influencer collaborations and ambassador programs to expand brand reach and credibility
ASSUMPTION: These sample projects demonstrate the strategic, creative, and analytical skills required for success in this role.
❓ Key Questions to Ask During Interview
- What are the biggest challenges facing the social media team currently, and how can this role address them?
- How does this role collaborate with other marketing teams and departments within NICE?
- What opportunities are there for professional development and growth within the marketing department?
- How does NICE support work-life balance for its employees, particularly those in hybrid or remote roles?
- What are the most important metrics for success in this role, and how will my performance be measured?
ASSUMPTION: Prospective candidates should ask thoughtful questions that demonstrate their interest in the role and the company's culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your social media management experience and relevant skills
- Provide examples of successful social media campaigns you've managed in the past
- Prepare a portfolio or examples of your work, if applicable
- Follow up with the hiring manager one week after submitting your application to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
