🔹 Job Title: Social Media Manager
🔹 Company: SOCi
🔹 Location: Vancouver, British Columbia, Canada
🔹 Job Type: Remote
🔹 Category: 📱 Social Media Marketing
🔹 Date Posted: Mon Mar 31 2025
🔹 Experience Level: Mid-level (2-5 years)
🔹 Remote Status: Hybrid
Key aspects of this role include:
ASSUMPTION: This role is flexible and may involve both strategy development and direct client coordination based on the individual’s experience and skills.
✅ Serve as the primary point of contact for key customers, fostering strong relationships and ensuring alignment with their social media strategies and business objectives.
✅ Potentially manage a defined book of customers, offering account management support as needed.
✅ Create and implement social media initiatives tailored to client objectives, leveraging data-driven insights.
✅ Analyze the performance of social media content relative to client KPIs and refine strategies to optimize results.
✅ Provide guidance on Facebook boosting and ad management.
✅ Collaborate cross-functionally to streamline project workflows and resolve obstacles.
✅ Maintain quality control by reviewing and occasionally creating or managing posts to meet service-level agreements (SLAs).
✅ Support the CSM team in strategy sessions and alignment of customer needs with SOCi services.
✅ Stay informed of evolving social media trends, proactively recommending innovative ideas.
ASSUMPTION: Responsibilities may vary slightly depending on the project demands and client requirements.
Education: Preferred B.A. in Communications, English, Journalism, Marketing, PR, or related field.
Experience: Minimum 3 years in social media strategy, 2 years in a customer-facing role.
Required Skills:
Preferred Skills:
ASSUMPTION: The candidate should have a balance of creativity and analytical thinking to drive effective social media strategies.
Salary Range: $53,919 CAD to $84,426 CAD base plus bonuses/commission
Benefits:
Working Hours: Full-time, 40 hours per week with flexible work arrangements
ASSUMPTION: Salary varies based on experience, skills, and education. Benefits are designed to support overall employee well-being.
Industry: SOCi operates in the software development industry, primarily focusing on AI-powered marketing solutions.
Company Size: 501-1,000 employees, indicating a company large enough to offer diverse opportunities yet nimble enough to maintain a dynamic startup feel.
Founded: 2012
Company Description:
Company Specialties:
Company Website: http://www.soci.ai
ASSUMPTION: SOCi's focus on technology and scaling solutions effectively supports client demand in an innovative and efficient manner.
Career Level: This is a mid-level position, offering room for growth within the organization.
Reporting Structure: Likely reports to a senior manager within the Professional Services team, collaborating with other social media specialists and account managers.
Work Arrangement: Hybrid, allowing flexibility between office and remote work.
Growth Opportunities:
ASSUMPTION: The diverse and global nature of the client base provides substantial exposure and learning opportunities.
Office Type: SOCi provides a flexible work environment with opportunities to work remotely.
Office Location(s): San Diego, California (Headquarters); potential local office to open in Vancouver, BC.
Geographic Context:
Work Schedule: Standard office hours with flexibility to accommodate client needs.
ASSUMPTION: Hybrid arrangement supports both work-life balance and collaborative team dynamics.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Social Media Strategy, Content Creation, Project Management, Customer Success
ASSUMPTION: The application process focuses on evaluating creativity, strategic thinking, and client management capabilities.
ASSUMPTION: Expertise with these tools is crucial for efficient social media strategy execution.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: A strong cultural fit involves being innovative, adaptive, and client-centric.
ASSUMPTION: Candidates should be prepared to navigate a dynamic, challenging work environment with clear communication and adaptability.
ASSUMPTION: Similar roles may involve less client-facing responsibilities and more team-focused strategy development.
ASSUMPTION: Successful sample projects emphasize creativity, strategic impact, and data utilization.
ASSUMPTION: These questions aim to clarify expectations, growth opportunities, and the support available within the company.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.