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Social Media Marketing Specialist, Apartments.com - Richmond, VA

CoStar
Full-time
On-site
Richmond, Virginia, United States
πŸ“± Social Media Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Social Media Marketing Specialist, Apartments.com - Richmond, VA

πŸ”Ή Company: CoStar Group

πŸ”Ή Location: Richmond, Virginia, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“± Social Media Marketing

πŸ”Ή Date Posted: Wed Apr 02 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Onboarding and managing clients' social media accounts
  • Creating and writing brand-specific content
  • Monitoring and measuring social media campaigns
  • Engaging with online communities across platforms

ASSUMPTION: This position focuses on managing multiple client accounts, requiring strong multitasking abilities to cater to varying social media strategies and goals.

πŸ“‹ Key Responsibilities

βœ… Set up and manage multiple client social media accounts across many platforms, including Facebook, Instagram, X, and Google

βœ… Create original content that is brand-appropriate for a wide-ranging portfolio of apartment communities nationwide

βœ… Use Canva to design visually appealing social media posts aligning with brand guidelines

βœ… Schedule posts using third-party scheduling tools and engage with audiences on major social platforms

βœ… Monitor channels for timely response to feedback and launch and monitor paid campaigns on Facebook and Instagram

βœ… Collaborate with teammates, apply customer feedback, and innovate strategies

βœ… Act as primary contact for clients regarding social media reports and day-to-day collaboration

βœ… Address customer service issues and handle escalations proactively

βœ… Stay updated on current trends and technologies in social media

βœ… Balance deadlines with departmental initiatives effectively

ASSUMPTION: Responsibilities require a blend of creativity and analytical skills to ensure that content meets marketing objectives and resonates well with target audiences.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, Public Relations, Digital Media, Communication or related discipline

Experience: At least 1 year of social media marketing experience

Required Skills:

  • Excellent writing and communication abilities
  • Familiarity with major social media platforms
  • Attention to detail and deadline-oriented attitude

Preferred Skills:

  • Familiarity with design tools like Canva
  • Passion for aiding local businesses

ASSUMPTION: The role requires someone who can effectively communicate through various forms of digital content, emphasizing community engagement and brand positioning.

πŸ’° Compensation & Benefits

Salary Range: Not specified

Benefits:

  • Comprehensive healthcare coverage: Medical, Vision, Dental, Prescription Drug
  • 401(K) plan with matching contributions
  • Tuition reimbursement and professional development programs

Working Hours: 40 hours per week

ASSUMPTION: The benefits package suggests a supportive work environment with a focus on employee growth and well-being.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Real Estate, focusing on digital transformation

Company Size: 5,001-10,000 employees, which indicates a large-scale organization with vast resources and opportunities for career growth

Founded: 1986

Company Description:

  • Leading provider of real estate information, analytics, and online marketplaces
  • Pioneered the digitization of real estate data
  • Hosts major brands like Apartments.com and LoopNet

Company Specialties:

  • Research and Analytics
  • Marketing and Technology
  • Commercial and Residential Real Estate

Company Website: http://www.costargroup.com

ASSUMPTION: Given the company's prominent market position, employees may gain exposure to cutting-edge real estate technology and analytics.

πŸ“Š Role Analysis

Career Level: Entry to mid-level

Reporting Structure: Likely reports to a Social Media Manager or Digital Marketing Lead

Work Arrangement: On-site; typical for roles requiring close collaboration with teams

Growth Opportunities:

  • Potential advancement within digital marketing teams
  • Opportunities to specialize in content creation or analytics
  • Involvement in strategic campaign development

ASSUMPTION: Entry-level yet with significant room for growth and specialization within digital media strategies.

🌍 Location & Work Environment

Office Type: Corporate office setting in a metropolitan area

Office Location(s): 501 S 5th Street, Richmond, VA 23219, US

Geographic Context:

  • Richmond's central location offers access to major markets and a vibrant community
  • Diverse local culture with ample networking opportunities
  • Rich history and an evolving urban environment

Work Schedule: Full-time, with typical 9-5 office hours

ASSUMPTION: The office location provides a dynamic environment conducive to creativity and collaboration.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial online application submission
  • Phone screening with HR representative
  • In-person interview with hiring manager and potential team members

Key Assessment Areas:

  • Proficiency in social media platform management
  • Content creation skills and creativity
  • Analytical skills for measuring campaign outcomes

Application Tips:

  • Highlight relevant social media experience in your resume
  • Demonstrate ability with sample projects or portfolios
  • Research CoStar's market positioning and current campaigns

ATS Keywords: Social Media Management, Content Creation, Client Onboarding, Customer Engagement, Campaign Monitoring

ASSUMPTION: Interviews are likely to focus on both technical skills and cultural fit within the team.

πŸ› οΈ Tools & Technologies

  • Social media platforms: Facebook, Instagram, X, Google Business
  • Design tools: Canva
  • Scheduling tools: Third-party social media schedulers

ASSUMPTION: Familiarity with these tools is essential to performing day-to-day tasks effectively.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovative thinking
  • Commitment to excellence
  • Customer-first approach

Work Style:

  • Collaborative and team-oriented
  • Strong emphasis on creativity and innovation
  • Fast-paced, adaptable to changes in social media trends

Self-Assessment Questions:

  • Am I comfortable working in a high-growth, dynamic environment?
  • Do I have a strong grasp of current social media trends and tools?
  • Can I balance creativity with analytical thinking?

ASSUMPTION: Employees should be ready to embrace a corporate culture that values both individuality and teamwork.

⚠️ Potential Challenges

  • Balancing multiple client accounts simultaneously
  • Keeping up with ever-evolving social media trends
  • Meeting tight deadlines consistently
  • Dealing with diverse client expectations and needs

ASSUMPTION: Successful candidates will need to be organized and proactive in communication and project management.

πŸ“ˆ Similar Roles Comparison

  • Roles at more mature companies may emphasize traditional media strategy
  • Smaller companies might involve broader marketing responsibilities
  • Tech-focused firms could offer more advanced analytics roles

ASSUMPTION: This role offers a unique blend of creative and strategic responsibilities compared to more traditional marketing roles.

πŸ“ Sample Projects

  • Designing a social media campaign for a new apartment community
  • Creating a content calendar for a portfolio of properties
  • Analyzing the impact of a paid social media campaign

ASSUMPTION: Projects will be diverse, providing opportunities for creative expression and measurable impact.

❓ Key Questions to Ask During Interview

  • Can you describe the typical client profile you'll be working with?
  • What are the key performance indicators for social media success?
  • How often are content strategies evaluated and adjusted?
  • What kind of training and professional development is offered?
  • What are the growth opportunities within the social media team?

ASSUMPTION: Candidates should inquire about specific department goals to better align their expectations.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the CoStar Group careers page
  • Ensure your resume highlights relevant social media and content creation skills
  • Prepare a portfolio showcasing past social media campaigns or projects
  • Research the company's current marketing strategies and tools
  • Follow-up with the recruitment team post-interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.