📌 Core Information
🔹 Job Title: Social Media Moderator (Giza)
🔹 Company: Talent 360
🔹 Location: 6th of October, Egypt
🔹 Job Type: Full-time
🔹 Category: Social Media & Marketing
🔹 Date Posted: April 20, 2025
🔹 Experience Level: Entry-level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Managing and overseeing interactions across social media platforms
- Ensuring compliance with brand guidelines and maintaining a positive digital environment
- Collaborating with social media and content teams to develop engagement strategies
- Staying updated on social media best practices, platform policies, and emerging trends
ASSUMPTION: This role requires a proactive and detail-oriented individual who can handle multiple tasks and make quick decisions in a fast-paced environment.
📋 Key Responsibilities
✅ Monitor and moderate user-generated content across social media channels
✅ Enforce community guidelines by removing inappropriate content and addressing violations
✅ Respond promptly to comments, messages, and inquiries to foster engagement and enhance customer satisfaction
✅ Identify and escalate potential issues, including spam, offensive language, or crisis situations
✅ Track and report on audience sentiment, trends, and key engagement metrics
✅ Collaborate with the social media and content teams to develop engagement strategies
✅ Assist in executing social media campaigns, contests, and promotions
✅ Stay updated on social media best practices, platform policies, and emerging trends
ASSUMPTION: The successful candidate will have strong written communication skills and the ability to remain professional, patient, and tactful when handling sensitive issues.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Communications, or a related field (or equivalent experience)
Experience: Prior experience in social media moderation, customer service, or community management
Required Skills:
- Excellent written communication skills and attention to detail
- Ability to multitask and work in a fast-paced environment
- Problem-solving mindset with the ability to make quick, sound decisions
- Fluency in English
Preferred Skills:
- Experience working with brand reputation management
- Knowledge of content moderation tools like Meta Business Suite
ASSUMPTION: Candidates with experience in social media analytics tools and reporting will have an advantage.
💰 Compensation & Benefits
Salary Range: EGP 10,000 - 15,000 per month (Based on experience and industry standards)
Benefits:
- Competitive salary package
- Career growth and development opportunities
- A dynamic and inclusive work environment
Working Hours: Full-time (40 hours per week, Monday to Friday, with flexibility for occasional weekend work during campaigns)
ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level social media moderator roles in Egypt.
📌 Applicant Insights
🔍 Company Context
Industry: Talent acquisition and HR services
Company Size: Small (11-50 employees) - Offers a close-knit work environment with opportunities for growth and impact
Founded: 2021 - A relatively new company with a focus on innovation and adaptability
Company Description:
- Talent 360 aims to assist companies in finding the right talent for their teams
- The company focuses on providing comprehensive HR services, including recruitment, training, and employee engagement
- Talent 360 values professionalism, innovation, and collaboration in its work environment
Company Specialties:
- Recruitment and staffing services
- Talent acquisition and management
- Employee training and development
Company Website: http://www.sifi.app
ASSUMPTION: Talent 360's focus on HR services and talent acquisition makes it an attractive option for candidates interested in building a career in the HR industry.
📊 Role Analysis
Career Level: Entry-level - This role provides an excellent opportunity for recent graduates or early-career professionals to gain experience in social media management and moderation
Reporting Structure: The Social Media Moderator will report directly to the Social Media Manager and collaborate with the content and marketing teams
Work Arrangement: On-site, with occasional remote work during campaigns or emergencies
Growth Opportunities:
- Progression to a Senior Social Media Moderator or Social Media Manager role
- Expanding skills and expertise in digital marketing and content creation
- Potential to work on international campaigns and projects
ASSUMPTION: Successful candidates will have the opportunity to grow within the company as they gain experience and demonstrate their skills.
🌍 Location & Work Environment
Office Type: Modern, collaborative workspace with a focus on employee comfort and productivity
Office Location(s): 6th of October, Egypt
Geographic Context:
- The 6th of October is a suburban city located west of Cairo, offering a mix of urban and residential environments
- The area is known for its shopping centers, restaurants, and entertainment options
- Candidates should expect a moderate commute time, depending on their location
Work Schedule: Full-time, with occasional weekend work during campaigns or emergencies
ASSUMPTION: The work environment at Talent 360 is dynamic and inclusive, with a focus on collaboration and professional development.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the Social Media Manager
- Final decision and offer
Key Assessment Areas:
- Written communication skills and attention to detail
- Problem-solving abilities and decision-making skills
- Understanding of social media platforms and trends
- Cultural fit and alignment with company values
Application Tips:
- Tailor your resume to highlight relevant experience and skills for this role
- Prepare a cover letter that demonstrates your enthusiasm for social media and your understanding of the role's responsibilities
- Showcase your portfolio or provide examples of your previous work, if applicable
ATS Keywords: Social Media Moderation, Customer Service, Community Management, Written Communication, Attention to Detail, Professionalism, Problem-Solving, Multitasking, Social Media Analytics, Engagement Strategies, Content Moderation, Crisis Management, Brand Guidelines, Audience Sentiment Tracking, Trend Analysis, Campaign Execution
ASSUMPTION: Applicants should focus on demonstrating their strong written communication skills and attention to detail throughout the application process.
🛠️ Tools & Technologies
- Social media platforms (Facebook, Instagram, Twitter, TikTok, LinkedIn, etc.)
- Content moderation tools (e.g., Meta Business Suite)
- Social media analytics tools (e.g., Hootsuite, Sprout Social, or Google Analytics)
- Project management and collaboration tools (e.g., Asana, Trello, or Microsoft Teams)
ASSUMPTION: Familiarity with these tools is not required but would be an asset for candidates.
👔 Cultural Fit Considerations
Company Values:
- Professionalism
- Innovation
- Collaboration
- Adaptability
- Customer focus
Work Style:
- Dynamic and fast-paced
- Collaborative and team-oriented
- Focused on continuous learning and improvement
- Adaptable and responsive to change
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic work environment?
- Are you comfortable working collaboratively with cross-functional teams?
- Do you have a strong attention to detail and a commitment to maintaining high-quality standards?
ASSUMPTION: Candidates who align with Talent 360's values and work style will be more likely to succeed in this role and contribute to the company's success.
⚠️ Potential Challenges
- The role may require working on weekends or evenings during campaigns or emergencies
- Candidates may face exposure to inappropriate or offensive content while moderating social media platforms
- The work environment can be fast-paced and demanding, which may be challenging for some individuals
- Candidates may need to adapt to changes in social media trends, policies, and best practices
ASSUMPTION: Successful candidates will be able to manage these challenges effectively and maintain a positive, professional demeanor.
📈 Similar Roles Comparison
- This role is similar to a Community Manager but focuses more on moderation and less on content creation
- Compared to a Social Media Coordinator, this role has more responsibility for enforcing community guidelines and less focus on campaign planning and execution
- This role offers growth opportunities in social media management and digital marketing
ASSUMPTION: Candidates should consider their career goals and preferences when comparing this role to similar positions in the industry.
📝 Sample Projects
- Managing a social media campaign for a client launch, including content creation, scheduling, and moderation
- Developing and implementing a crisis communication plan for a brand facing a social media backlash
- Analyzing social media metrics to identify trends and make data-driven recommendations for improvement
ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for this role.
❓ Key Questions to Ask During Interview
- What are the most significant challenges facing the social media team currently, and how does this role address them?
- How does Talent 360 support the professional development of its employees, particularly in the area of social media management?
- What is the team's approach to maintaining a positive and engaging online community, despite potential challenges and setbacks?
- How does the company ensure that its social media presence aligns with its brand values and messaging?
- What is the typical career path for someone in this role, and what opportunities exist for growth and advancement?
ASSUMPTION: These questions will help candidates better understand the role, the team, and the company's priorities and values.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your relevant experience and skills for this role
- Prepare a cover letter that demonstrates your enthusiasm for social media and your understanding of the role's responsibilities
- Showcase your portfolio or provide examples of your previous work, if applicable
- Follow up with the hiring manager within one week of submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
