📌 Core Information
🔹 Job Title: Social Media Moderator (Remote)
🔹 Company: Magnetic Marketing Agency
🔹 Location: KSA (Remote)
🔹 Job Type: Full-Time
🔹 Category: Marketing
🔹 Date Posted: April 30, 2025
🔹 Experience Level: 2-4 years
🔹 Remote Status: Remote Solely
🚀 Job Overview
Key aspects of this role include:
- Managing and enhancing community engagement across all social media platforms
- Working closely with the marketing team to shape our brand’s voice and protect our online reputation
- Collaborating with strategists, content creators, and other team members to create a safe, engaging, and positive online community
- Developing and maintaining moderation standards and community guidelines that align with our brand and clients’ needs
ASSUMPTION: This role requires a high level of communication and digital literacy skills, as well as the ability to work effectively in a remote team environment.
📋 Key Responsibilities
✅ Lead and execute moderation activities from monitoring to resolution, including managing comments, messages, and user interactions across platforms
✅ Collaborate with marketing strategists, content creators, and other team members to create a safe, engaging, and positive online community
✅ Develop and maintain moderation standards and community guidelines that align with our brand and clients’ needs
✅ Stay updated with platform policies, social trends, and community management best practices to ensure our engagement remains effective and compliant
✅ Manage multiple channels simultaneously, responding in a timely manner and maintaining high-quality moderation standards
ASSUMPTION: The role may require working during peak user engagement hours, which could include evenings and weekends.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Communications, or a related field (or equivalent experience)
Experience: 2-4 years of professional experience in social media moderation, community management, or customer service
Required Skills:
- Proficient in major social media platforms (Facebook, Instagram, Twitter, LinkedIn, TikTok) and moderation tools
- Strong understanding of digital communication, online behavior, and brand reputation management
- Excellent written communication skills in both English and Arabic
- Ability to translate brand tone into community interactions that foster engagement and trust
- Strong communication skills and the ability to work effectively in a remote team environment
- Self-motivated with exceptional time management skills and attention to detail
Preferred Skills:
- Experience with social media analytics tools
- Familiarity with content creation and graphic design
ASSUMPTION: While not explicitly stated, having experience with remote work and managing multiple channels simultaneously is likely beneficial for this role.
💰 Compensation & Benefits
Salary Range: Based on industry standards for a Social Media Moderator role in KSA, the estimated salary range is SAR 10,000 - 15,000 per month (USD 2,667 - 4,000).
Benefits:
- Competitive salary and benefits
- Work in a creative and supportive environment
- Lead impactful community and engagement initiatives
Working Hours: Full-time, with flexible hours to accommodate peak user engagement times
ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and skills.
📌 Applicant Insights
🔍 Company Context
Industry: Marketing
Company Size: 11-50 employees
Founded: 2021
Company Description:
- Magnetic Marketing Agency is a cutting-edge, market-tested business and marketing mentorship, ideas, solutions, products, and support provider based in Saudi Arabia (KSA)
- Their mission is to maximize the success of entrepreneurs and business owners by offering a range of services, including social media moderation and community management
- They focus on providing a safe, engaging, and positive online community for their clients and their brands
Company Specialties:
- Social Media Moderation
- Community Management
- Customer Service
- Digital Communication
- Online Behavior and Brand Reputation Management
Company Website: https://www.magnetad.net/
ASSUMPTION: Magnetic Marketing Agency is a growing company that values its employees' potential and offers opportunities for career advancement.
📊 Role Analysis
Career Level: Mid-level
Reporting Structure: This role reports directly to the Marketing Manager
Work Arrangement: Remote, with the possibility of on-site work in the future
Growth Opportunities:
- Potential career progression into a Community Manager or Social Media Manager role
- Opportunities to work on diverse projects and collaborate with various teams
- Chance to gain experience in a dynamic and creative environment
ASSUMPTION: As the company grows, there may be opportunities for the successful candidate to take on more responsibilities and advance their career.
🌍 Location & Work Environment
Office Type: Remote, with the possibility of on-site work in the future
Office Location(s): KSA (Remote)
Geographic Context:
- KSA has a growing digital market, with increasing demand for social media moderation and community management services
- The remote work arrangement allows for flexibility and work-life balance
- The company's headquarters are in Riyadh, with the possibility of on-site work in the future
Work Schedule: Full-time, with flexible hours to accommodate peak user engagement times
ASSUMPTION: The remote work arrangement may require the successful candidate to have a reliable internet connection and a suitable workspace at home.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-depth interview with the Marketing Manager
- Final decision and offer
Key Assessment Areas:
- Communication skills and digital literacy
- Understanding of online behavior and brand reputation management
- Ability to work effectively in a remote team environment
- Problem-solving skills and attention to detail
Application Tips:
- Highlight relevant experience and skills in your resume and cover letter
- Provide examples of your social media moderation or community management experience
- Demonstrate your understanding of the role and the company's mission in your cover letter
ATS Keywords: Social Media Moderation, Community Management, Customer Service, Digital Communication, Online Behavior, Brand Reputation Management, Written Communication, Team Collaboration, Time Management, Attention to Detail
ASSUMPTION: The application process may take several weeks, depending on the number of applicants and the company's hiring timeline.
🛠️ Tools & Technologies
- Social media platforms (Facebook, Instagram, Twitter, LinkedIn, TikTok)
- Moderation tools (Hootsuite, Sprout Social, Buffer, etc.)
- Project management tools (Asana, Trello, etc.)
- Communication tools (Slack, Microsoft Teams, etc.)
ASSUMPTION: The successful candidate should be comfortable learning and using new tools and technologies as needed.
👔 Cultural Fit Considerations
Company Values:
- Creativity and innovation
- Collaboration and teamwork
- Customer focus and excellence
Work Style:
- Dynamic and fast-paced
- Creative and supportive environment
- Focus on impactful community and engagement initiatives
Self-Assessment Questions:
- Do you thrive in a fast-paced, collaborative environment?
- Are you comfortable working remotely and managing multiple channels simultaneously?
- Do you have strong communication skills and the ability to translate brand tone into community interactions?
ASSUMPTION: The successful candidate should be a self-motivated individual with exceptional time management skills and attention to detail.
⚠️ Potential Challenges
- Managing multiple channels simultaneously and responding in a timely manner
- Developing and maintaining moderation standards and community guidelines
- Staying updated with platform policies, social trends, and community management best practices
- Working during peak user engagement hours, which could include evenings and weekends
ASSUMPTION: The successful candidate should be able to manage their time effectively and prioritize their workload to meet deadlines and maintain high-quality moderation standards.
📈 Similar Roles Comparison
- This role is similar to a Community Manager or Social Media Manager position, but with a focus on moderation and maintaining a safe and engaging online community
- In comparison to other marketing roles, this position requires a strong understanding of digital communication, online behavior, and brand reputation management
- Career progression in this role could lead to opportunities in marketing strategy, content creation, or account management
ASSUMPTION: The successful candidate should have a strong understanding of the marketing industry and the specific requirements of this role.
📝 Sample Projects
- Managing a social media crisis and ensuring brand reputation is maintained
- Developing and implementing community guidelines for a new social media platform
- Collaborating with content creators to develop engaging and on-brand content for social media platforms
ASSUMPTION: The successful candidate should be able to provide examples of their social media moderation or community management experience in their resume and cover letter.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30 days?
- How does this role fit into the overall marketing strategy for the company?
- What are the most challenging aspects of this role, and how can I best prepare for them?
- What opportunities are there for professional growth and development in this role?
- How does the company support work-life balance for remote employees?
ASSUMPTION: The successful candidate should prepare thoughtful questions that demonstrate their interest in the role and the company.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills
- Prepare examples of your social media moderation or community management experience
- Follow up with the company one week after submitting your application to confirm receipt
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
