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Social Media Officer

Compassion UK
Full-time
On-site
Fleet, Hampshire, United Kingdom
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Social Media Officer

πŸ”Ή Company: Compassion UK

πŸ”Ή Location: Fleet, Hampshire, United Kingdom

πŸ”Ή Job Type: Full Time

πŸ”Ή Category: Marketing & Engagement

πŸ”Ή Date Posted: 2025-07-14

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: Hybrid (2 days per week in the office)

πŸš€ Job Overview

Key aspects of this role include:

  • Crafting and sharing compelling content that brings Compassion’s mission to life
  • Managing and growing Compassion UK’s social media presence across various platforms
  • Shaping social media strategy, monitoring performance, and adapting content
  • Collaborating with internal teams and external partners to amplify the organization’s message
  • Responding with wisdom and grace in moments of crisis or opportunity

ASSUMPTION: This role requires a balance of creativity, strategic thinking, and strong communication skills. The ideal candidate will have experience in social media management, preferably within a charity context.

πŸ“‹ Key Responsibilities

βœ… Champion our mission through digital storytelling

βœ… Lead our social media presence with purpose

βœ… Shape strategy and spark engagement

βœ… Create content that moves people

βœ… Collaborate across teams and with influencers

βœ… Respond with wisdom and grace

ASSUMPTION: The role involves a mix of creative and strategic tasks, requiring the ability to think critically, plan, and execute social media campaigns.

🎯 Required Qualifications

Education: Relevant degree or equivalent experience

Experience: At least two years of experience managing social media content and channels in a professional setting, ideally within a charity or organizational context

Required Skills:

  • Proven experience in social media management
  • Strong communication skills, both written and verbal
  • Creative storytelling abilities
  • Familiarity with creative tools (e.g., Canva, Adobe Creative Suite, CapCut, Premiere Pro)
  • Strong organizational ability and attention to detail
  • Confidence using Microsoft Office
  • Curiosity about social media trends and a heart for learning and growth

Preferred Skills:

  • Experience with social media analytics tools
  • Knowledge of SEO best practices
  • Fluency in additional languages

ASSUMPTION: While not explicitly stated, proficiency in using social media management tools and platforms is likely required for this role.

πŸ’° Compensation & Benefits

Salary Range: Β£29,650 per year (provided)

Benefits:

  • Flexible and hybrid working
  • Enhanced annual leave
  • Enhanced pension scheme
  • Private medical and dental cover
  • Income protection and life cover
  • Enhanced policies
  • Employee Assistance Programme (EAP)
  • Specsavers eye care vouchers
  • Electric car scheme
  • Time in lieu
  • Free parking at Compassion House
  • Access to Compassion House gym
  • Access to the Company Shop
  • Celebrating life milestones
  • Tea and Treat Wednesdays
  • Fully equipped kitchen and breakout areas
  • Free tea, coffee, and fruit in the office
  • Hot-desking freedom
  • Weekly team prayers and devotionals
  • Compassion updates and worship events
  • Smart casual dress code
  • Learning and development opportunities
  • Recognition programmes

ASSUMPTION: The salary range provided is based on the job listing. However, it is always recommended to verify the salary with the employer during the application process.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Non-profit Organizations

Company Size: 51-200 employees

Founded: 1952

Company Description:

  • Founded in 1952, Compassion is a Christian child development charity releasing children from poverty, in Jesus’ name
  • Works in 29 countries, partnering with more than 8,500 local churches within communities experiencing poverty
  • Holistic child development programmes tailored to a child’s age, gender, health, culture, and family situation

Company Specialties:

  • Child development programmes
  • Partnership with local churches
  • Holistic approach to poverty alleviation

Company Website: https://www.compassionuk.org/

ASSUMPTION: Compassion UK is a faith-based organization, and applicants should be comfortable working in a Christian environment.

πŸ“Š Role Analysis

Career Level: Mid-level

Reporting Structure: This role reports directly to the Marketing & Engagement department

Work Arrangement: Hybrid (2 days per week in the office)

Growth Opportunities:

  • Potential progression to a senior role within the Marketing & Engagement department
  • Expanding skills in digital marketing and social media strategy
  • Gaining experience working for a non-profit organization

ASSUMPTION: Growth opportunities may depend on the organization's future needs and the individual's performance.

🌍 Location & Work Environment

Office Type: Hybrid (2 days per week in the office)

Office Location(s): Compassion House, Barley Way, Fleet, Hampshire GU51 2UT, GB

Geographic Context:

  • Fleet is a town in Hampshire, England, with a population of approximately 39,000
  • The area has a mix of urban and rural environments
  • Compassion House is located near local amenities and public transportation

Work Schedule: 35 hours per week, Monday to Friday (with the office closed on Fridays)

ASSUMPTION: The work schedule may be subject to change based on the organization's needs and the employee's availability.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or virtual interview with the hiring manager and/or team members
  • Assessment task (if required)
  • Final decision and offer

Key Assessment Areas:

  • Creativity and storytelling abilities
  • Social media strategy and planning
  • Communication and interpersonal skills
  • Technical proficiency with social media platforms and tools

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role
  • Showcase your understanding of Compassion UK's mission and values
  • Provide examples of your social media content and campaigns

ATS Keywords: Social Media Management, Content Creation, Digital Storytelling, Non-profit, Charity, Marketing & Engagement

ASSUMPTION: Applicants should be prepared to discuss their social media strategy and content ideas during the interview process.

πŸ› οΈ Tools & Technologies

  • Social media platforms (e.g., Facebook, Instagram, TikTok, LinkedIn)
  • Social media management tools (e.g., Hootsuite, Buffer, Sprout Social)
  • Creative tools (e.g., Canva, Adobe Creative Suite, CapCut, Premiere Pro)
  • Microsoft Office

ASSUMPTION: The specific tools and technologies required may depend on the organization's current setup and the role's evolving needs.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Christ-centred
  • Child-focused
  • Church-driven

Work Style:

  • Collaborative
  • Creative
  • Results-driven

Self-Assessment Questions:

  • Do you have a personal commitment to the Christian faith?
  • Are you comfortable working in a faith-based environment?
  • Do you thrive in a collaborative and creative work environment?

ASSUMPTION: Applicants should carefully consider their alignment with Compassion UK's values and work style before applying.

⚠️ Potential Challenges

  • Managing multiple social media platforms and content types
  • Keeping up with social media trends and algorithm changes
  • Balancing creative and strategic responsibilities
  • Working in a faith-based environment (for those who may not be comfortable with this)

ASSUMPTION: These challenges can be mitigated with strong organizational skills, adaptability, and a willingness to learn.

πŸ“ˆ Similar Roles Comparison

  • Social Media Manager (for-profit organizations)
  • Community Manager (for-profit and non-profit organizations)
  • Digital Marketing Specialist (non-profit organizations)

ASSUMPTION: While these roles share similarities, the Social Media Officer role at Compassion UK has a unique focus on faith-based messaging and collaboration with local churches.

πŸ“ Sample Projects

  • Creating a social media campaign to raise awareness about a specific Compassion UK project
  • Developing a content calendar to ensure consistent and engaging social media presence
  • Managing a social media crisis or opportunity, demonstrating quick thinking and grace under pressure

ASSUMPTION: These sample projects illustrate the dynamic and creative nature of the Social Media Officer role.

❓ Key Questions to Ask During Interview

  • What are the biggest challenges facing the social media team currently, and how can this role help address them?
  • How does this role collaborate with other departments, such as Marketing & Engagement and Communications?
  • What opportunities are there for professional development and growth within the role and the organization?
  • How does Compassion UK measure the success of its social media efforts, and what key performance indicators (KPIs) are most important?
  • What is the team's approach to staying up-to-date with social media trends and algorithm changes?

ASSUMPTION: These questions demonstrate a proactive and engaged approach to understanding the role and the organization.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Compassion UK job portal
  • Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
  • Prepare examples of your social media content and campaigns to showcase your creativity and strategic thinking
  • Review the full job description and candidate pack to ensure you meet all requirements and understand the organization's values and policies
  • Follow up with the People & Culture team at careers@compassionuk.org if you have any questions or need further clarification

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.